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Austin, TX

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Sam's Club

3.0 (114 reviews)
Closed • 9:00 am - 8:00 pm

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Fuel Center
Alex V.

The good part is that this usually has the cheapest gas in the area tied with Costco down the block. Unfortunately it reportedly doesn't have the detergent in it that Costco has, so it's not quite as good there. The other drawbacks are many, including that you have to have a Sam's Club membership to buy gas, of course. And since Sam's Club is popular there is almost always a big line to get to one of the pumps even though there are lots of pumps. One factor contributing to the line that is a pet peeve is that they only allow you to drive through one direction in order to control traffic flow, I guess. But that means that half the pumps have extra long lines because more people have a gas tank on that side of their car. This results in me getting in the shorter line each time and having to stretch the hose over my trunk to insert into the opposite side. Absurd! Other drawbacks are that you can't use cash and can only pay at the pump, although they have an app that you can pay from if that's easier. The hours are also shorter than average because the store isn't open late. In short, it's a very no-frills gas experience, though I still use it when I have a membership. It's conveniently located and always has window cleaner squeegees at the pumps and is well covered from the rain and sun most of the time, but it's nothing special for a few cents savings.

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Mary S.

Two attendants chatting, the pump we tried near where they were talking they were standing nearby in the way. We got them to move- seemed they were deep in comvo instead of helping us get fuel which is the purpose they are there- RIGHT? No! Get this: First, the card reader didn't work- ok- the guy tried to help- fine. Then we went to another pump which since it was pretty much empty we circled around and ended up facing the entrance to try and get fuel. The male attendant talked to me, all the while my boyfriend got fuel and told us the manager will turn off the pump if he sees anyone doing that. The only way around it is him staying there talking to me. He told me that on another occasion- there was an incident where a woman got mad for some reason- got an attorney and sued Sam's. Strange. Anyway, I felt intimidated and upset because by that time the place started filling up and then we would have had to wait in line again to get fuel. Doesn't the manager take that into account???? No!!! Meanwhile, the woman whose thought left- comes back and starts chatting with my boyfriend like she's trying to pick him up, the male attendant get mad at her tells her to leave- she refuses, they start FIGHTING! Angry words, nothing physical but GEEZ!!! Horrible experience- would give them no stars if I could. I hate Sam's! My boyfriend has a card, I used to and quit because of the bad prices. See prior posts. How I hate coming to Sam's! Yet another awful experience!!!

The sale end 3/30/25 and they didn't want to even try and help the elderly lady after they tell her it's available just in the back!!!!

Literally just now 3/25/25 my elderly mother went to the electronics section and found her Epson printer she wanted on sale. She asked the female associate if they had more and the associate found 6 more in the back in stock. They just hadn't brought more up front. The lady told my mom she could wait because the printers are all still there..... Well there were none on the show room floor they were in the back. My mom says well the sale ends on3/30 and I need it. Then I tell my mom to ask another associate because this one obviously didn't want to get help or even try. She asked a male associate, who straight up lies to her and says there are no more and tells her she can go to another Sams because they are priced the same. My mom tells him what the associate prior said they had some in the back but hadn't brought them to the floor and she was trying to have my mom wait days...literally my mom tells them the sale ends 3/30/25. Management really should have a talk with their associates just standing around not doing anything... Elderly people should not be treated like this and sent on goose chases when it your job to be honest and help!!!! Very disappointed and ending my membership

Pretty good chicken salad
Grace L.

I like it here. There's always that Sam's vs Costco debate but personally I get a lot of my needs met here from photos to glasses to Rx to bulk food and church bulk needs. Now that we got onto the better membership plan we are actually making $ cashing back and waiving the annual fee. Yes the place may look drab and it's dimmer so more depressing to shop here vs Costco but still it's roomier, people are friendlier and there's no one pushing carts into you. Samples are during lunch or snack times and they give alot and there isn't crazy shoving lines like Costco. Overall prices are good esp when there are deals. Funny how some stuff they have here Costco doesn't so we still hit both but meats I've found better deals here. I like their pizza here too. Thinner and maybe greasier but it's good. Their chicken salad croissant sandwich is good. They give alot. Their ice cream is bigger and cheaper here too and their hot dogs are huge. This Sam's is our go to. Very convenient location too. Been going here for decades and Love seeing same friendly faces still working here. Kerp it up Sam's!

Jennifer N.

Sam's was never my favorite out of the wholesale warehouse stores, but it's been stepping it's game up lately. I have a membership to both Costco and Sam's because well why not. The parking lot is so much better than some other wholesale warehouse stores, and the prices are comparable, so that is a plus in my book. There are items here that you can't find in other whole sale clubs, like powered sugar and brown sugar. There is a different selection in both places so I think that Sam's has a lot of pluses. It's good for business owners since they have a lot of supplies, like utensils plastic and real. They have a large selection of towels that you can buy separately and not in a package. They have a great selection of snacks. The cakes here are pretty awesome though and now they will make to order tiered cakes! The only downside to Sam's for me is the food court, the food is not very good but they do have Icees if you want some sugar syrup and it's super cheap. The other food isn't so good in my opinion, but it is cheap so if that's what you are going for then there you go. The other wholesale club has a better food court hands down. The gas prices are awesome and the lines for gas is pretty small so you can get in and out fairly quickly most of the time. The best part is that they accept more than just one type of credit card, they accept Master, Amex, and Discover. You can of course use your Visa Debit card too. I definitely will keep my membership here and continue going here.

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1 month ago

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8 months ago

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11 months ago

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6 months ago

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3 years ago

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1 year ago

EBT Costco. The rotisserie chickens are rarely not overcooked, if there are any at all. Their food court pizza is incredible though.

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1 year ago

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2 years ago

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4 years ago

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8 years ago

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10 years ago

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6 years ago

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4 years ago

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3 years ago

Very good sams, quality merchandise in bulk, gas prices are good and the food at the end is really yummy

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13 years ago

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8 years ago

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3 years ago

This Sam's club sucks in the cafe literally 5 times that we have stopped here they never have any one that can do the cafe.

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4 years ago

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7 years ago

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16 years ago

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5 years ago

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5 years ago

Went to optical to get lens for my glasses. Great job and less than a two week turnaround.

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7 years ago

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11 years ago

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7 years ago

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19 years ago

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17 years ago

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11 years ago

One of the cheapest gas stations in all of Austin. Came here to fill up before driving to Dallas.

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12 years ago

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14 years ago

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13 years ago

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19 years ago

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Ask the Community - Sam's Club

Review Highlights - Sam's Club

“I have been going to the Sam's Club on 360 for my optical needs for several years now thanks to the outstanding service of Tony Tucker.”

Mentioned in 3 reviews

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Leal's Tire Shop - Tire Shop

Leal's Tire Shop

(113 reviews)

East Austin

Alex at the front desk was incredibly helpful! She sourced a specific tire I needed within a day…read moreand after arriving at the tire shop for the installation I was very surprised when they finished my job in literally less than 10 minutes. I absolutely recommend this place!

Had to get 3 tires for my old car. The tires were decent but they made them seem like they were…read morenewer than they are -- 3 years old with good tread and good brands, but the cost was double per tire what i paid at another tire place I went to recently (Austin Tireman) and the tireman tires were in better shape. Other than that: service was decent and quick and they were fairly up front about the price. The Also, not a big deal, but they don't have a waiting area, so you have to sit out in the hot sun while the work was being finished (major downside in austin summer). Overall: Going here was a mistake. They've gotten good reviews in the past for being a solid budget used tire place, but something must have changed in recent years.. Not a terrible place, but nothing to write home about. If you want a great deal/experience -- i had great luck with Austin Tireman a few months back. Very up front about prices, honest, very affordable, good quality, excellent service, no bs experience, you will leave feeling good, and they have a waiting area. They've got my business in the future and all my friends/family. (i would've gone there instead, but they were closed that day)

Alpha Roadside Services and Battery - Blown out tire

Alpha Roadside Services and Battery

(147 reviews)

There I was, feeling productive and confident, when my car decided it had other plans. I turned the…read morekey... nothing. Not a sound. Not even a courtesy click. Just silence...pure, uncomfortable silence. At first, I tried optimism. Then logic. Then the classic move of turning the key again like it might suddenly change its mind. It did not (like a child digging in their heels). At this point, I accepted that my car had entered its "I'm tired and I quit" era. Cue roadside assistance....Alpha Roadside Services and Battery. Thankfully, help arrived before I had time to spiral into Googling "How to survive permanently stranded in your driveway." The roadside assistance technician showed up calm, professional, and completely unfazed by my dramatic retelling of events. Within minutes, they diagnosed the issue, got things sorted out, and brought my car back to life like some kind of automotive wizard. What could have turned into a full‑blown inconvenience (or emotional breakdown) ended up being quick and painless. No lectures, no eye‑rolling...just efficient help and a running vehicle again. The car was not tired, but the battery was a bit weak. While roadside service was free through our insurance plan, we had to pay for battery, which was reasonably priced. Thanks to roadside assistance, my car is no longer staging protests, and I can once again go about my day pretending this never happened. Highly recommend Alpha Roadside Services and Battery... especially if your car enjoys surprise rebellion.

Best service! They responded to my phone call and came to my house. They changed my battery and…read moreeven checked the warranty and had everything working in 20 minutes. Justin was so nice and professional. Would use him again everytime!

Lamb's Tire & Automotive - Lamb's Tire & Automotive

Lamb's Tire & Automotive

(207 reviews)

78704 (South Austin)

Best Auto Shop in Austin by a mile....professional, friendly, affordable and trustworthy! Adrian &…read moreChristian at the South Lamar location will make sure you and your vehicle are well taken care of and that you get back on the road with a smile on your face. 10/10 - stop your search....this is the auto shop to choose! - Sean, Happy Lamb's Customer for 5+ Years

*EXTREMELY DISAPPOINTING CUSTOMER SERVICE AND LACK OF ACCOUNTABILITY BY STORE MANAGER ADRIAN PEREZ*…read more After having my vehicle serviced for tire, I noticed damage to my steering wheel that was not there beforehand. When I brought the issue to their attention, Mr. Perez repeatedly dismissed my claim as unfounded and insisted there was "no way" the damage could have occurred by his staff while my vehicle was in their care. As a matter of fact, he told me his mechanics laughed at the matter, that I was being ridiculous. And what I found particularly frustrating was the INCONSISTENCY in how RESPONSIBILITY was being EVALUATED. I was made aware of another situation involving a customer who had left their vehicle overnight on the property, where the vehicle was scratched by an outside individual. Despite the business knowing they did not personally cause that damage, Mr. Perez was apparently willing to assist and extend a kind understanding to that customer with covering the cost of a paint repair. YET, when it came to my situation--where the damage was discovered after my vehicle had been in their care--I was essentially told that they could not do anything unless I could first prove that they caused it. That standard feels FUNDAMENTALLY UNFAIR. I understand that a business cannot automatically accept responsibility for every allegation of damage. However, there is a significant difference between acknowledging that the circumstances make a claim REASONABLY POSSIBLE and investigating it IN GOOD FAITH, versus immediately declaring that something was impossible and PLACING THE ENTIRE BURDEN OF PROOF on the customer. I had to prove their liability beyond any doubt BEFORE my concern was even WORTHY of consideration. Arguing with Adrian Perez to no avail, I went to consult experienced mechanics at the Porsche dealership (in the process of getting a quote from them for the damage) who explained that the type of damage I'm describing can very much occur during service, and that it definitely ISN'T UNCOMMON, especially getting in and out of a low build sports car. Adrian Perez, still disbelieving, tells me "well this would be the first for having a customer claim we've damaged their steering wheel" in the process of service. Well guess what buddy, there IS a first for everything. Throughout the process, Mr. Perez repeatedly emphasized, "We DoN't aCtUaLLy kNoW tHaT we cAuSeD it," rather than making a genuine effort to determine what could have happened. I found his response incredibly DISMISSIVE, when I was simply asking the business to take responsibility for damage that APPEARED AFTER my vehicle was in their possession. I am not asking a business to blindly accept blame. I am asking for FAIRNESS, CONSISTENCY, and a REASONABLE investigation. Adrian Perez is very difficult to reason with. If they are willing to help a customer with damage that they know their business did not directly cause, it is difficult to understand why they would refuse to even CONSIDER assisting with damage that occurred while another customer's vehicle was under their care. Mr. Perez stated to me, "we're not paying $800 to get you a new steering wheel". How presumptuous that was and how discriminated I felt after he said that. And mind you, I never once asked them to pay for a new steering wheel. I sincerely came to them telling them my steering wheel had been damaged in the process of servicing my tire and to see what could be done. All I was truly asking for was to repair the abrasion portion of my wheel that was caused by them--to return it to the condition of my car before it was in their possession, because that's only fair. I would not recommend this business on S Lamar to anyone who expects their concerns to be taken seriously when something goes wrong, especially for a vehicle you really care about, and especially when ADRIAN PEREZ is their store manager. Talk about a 10 year old vehicle too, there would be even less respect for damages they might cause to it which is not right or respectful at all. ADRIAN PEREZ continuously implied that my Porsche isn't luxury or new enough to give a damn. I found he is a spiteful man, especially to young women with cars. Truthfully if they are unable to take accountability and resolve this matter, I will be taking this claim to small claims court--because I KNOW my car, I drive it everyday, and would have known about the damage to my wheel if it were there beforehand getting service from them, especially the texture of a long abrasion on my steering wheel. It was a very new texture I felt as I drove home upon pickup of my vehicle. And their DM won't even talk to me or consider reparations unless I bring my car to THEIR partnered auto body shop FIRST and hear what THEY have to say of the abrasion. Why would I even trust using your auto body shop to fix the abrasion on my wheel. You are taking from my time and money just to hear me out, over the course of SEVERAL days.

Orange Tires

Orange Tires

(11 reviews)

Fast and friendly service. $100 for new tire plus install. 5 stars. Way faster than discount tireread more

About a month ago, I visited Orange Tire to replace all four tires. At that time, I was very…read moresatisfied with the service and even left a 5-star review. However, my experience completely changed afterward. Today, I needed to replace my brake pads and attempted to remove the wheels myself. I was unable to loosen the lug nuts because they had been tightened extremely hard during my previous visit. While trying to remove them, I broke one of the wheel studs due to the excessive force required. I stopped immediately and went back to Orange Tire to address the issue. I explained that I had been there a month ago and that their team had overtightened the lug nuts to the point where I couldn't remove them. Instead of taking responsibility, the staff initially tried to blame rust. I can understand one stuck lug nut -- but not three out of five on a single wheel. That's not normal and clearly indicates improper torque. The manager spent about 15-20 minutes on the phone (possibly with the owner), and eventually told me that I would need to purchase new parts myself, bring them in, and they would replace them for free. I offered a simple and reasonable solution -- just reimburse the cost so I could handle the repair myself and not waste additional time. However, the owner responded in a dismissive and unfriendly manner, refusing any refund and insisting I follow their process. This situation shows a lack of accountability and poor customer service. What started as a great experience turned into a very disappointing one. Be careful -- over-tightened lug nuts can cause serious damage and additional expenses.

Sam's Club - wholesale_stores - Updated October 2026

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