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Austin, TX

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Sam's Club

3.0 (114 reviews)
Closed • 9:00 am - 8:00 pm

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Fuel Center
Alex V.

The good part is that this usually has the cheapest gas in the area tied with Costco down the block. Unfortunately it reportedly doesn't have the detergent in it that Costco has, so it's not quite as good there. The other drawbacks are many, including that you have to have a Sam's Club membership to buy gas, of course. And since Sam's Club is popular there is almost always a big line to get to one of the pumps even though there are lots of pumps. One factor contributing to the line that is a pet peeve is that they only allow you to drive through one direction in order to control traffic flow, I guess. But that means that half the pumps have extra long lines because more people have a gas tank on that side of their car. This results in me getting in the shorter line each time and having to stretch the hose over my trunk to insert into the opposite side. Absurd! Other drawbacks are that you can't use cash and can only pay at the pump, although they have an app that you can pay from if that's easier. The hours are also shorter than average because the store isn't open late. In short, it's a very no-frills gas experience, though I still use it when I have a membership. It's conveniently located and always has window cleaner squeegees at the pumps and is well covered from the rain and sun most of the time, but it's nothing special for a few cents savings.

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Mary S.

Two attendants chatting, the pump we tried near where they were talking they were standing nearby in the way. We got them to move- seemed they were deep in comvo instead of helping us get fuel which is the purpose they are there- RIGHT? No! Get this: First, the card reader didn't work- ok- the guy tried to help- fine. Then we went to another pump which since it was pretty much empty we circled around and ended up facing the entrance to try and get fuel. The male attendant talked to me, all the while my boyfriend got fuel and told us the manager will turn off the pump if he sees anyone doing that. The only way around it is him staying there talking to me. He told me that on another occasion- there was an incident where a woman got mad for some reason- got an attorney and sued Sam's. Strange. Anyway, I felt intimidated and upset because by that time the place started filling up and then we would have had to wait in line again to get fuel. Doesn't the manager take that into account???? No!!! Meanwhile, the woman whose thought left- comes back and starts chatting with my boyfriend like she's trying to pick him up, the male attendant get mad at her tells her to leave- she refuses, they start FIGHTING! Angry words, nothing physical but GEEZ!!! Horrible experience- would give them no stars if I could. I hate Sam's! My boyfriend has a card, I used to and quit because of the bad prices. See prior posts. How I hate coming to Sam's! Yet another awful experience!!!

The sale end 3/30/25 and they didn't want to even try and help the elderly lady after they tell her it's available just in the back!!!!

Literally just now 3/25/25 my elderly mother went to the electronics section and found her Epson printer she wanted on sale. She asked the female associate if they had more and the associate found 6 more in the back in stock. They just hadn't brought more up front. The lady told my mom she could wait because the printers are all still there..... Well there were none on the show room floor they were in the back. My mom says well the sale ends on3/30 and I need it. Then I tell my mom to ask another associate because this one obviously didn't want to get help or even try. She asked a male associate, who straight up lies to her and says there are no more and tells her she can go to another Sams because they are priced the same. My mom tells him what the associate prior said they had some in the back but hadn't brought them to the floor and she was trying to have my mom wait days...literally my mom tells them the sale ends 3/30/25. Management really should have a talk with their associates just standing around not doing anything... Elderly people should not be treated like this and sent on goose chases when it your job to be honest and help!!!! Very disappointed and ending my membership

Pretty good chicken salad
Grace L.

I like it here. There's always that Sam's vs Costco debate but personally I get a lot of my needs met here from photos to glasses to Rx to bulk food and church bulk needs. Now that we got onto the better membership plan we are actually making $ cashing back and waiving the annual fee. Yes the place may look drab and it's dimmer so more depressing to shop here vs Costco but still it's roomier, people are friendlier and there's no one pushing carts into you. Samples are during lunch or snack times and they give alot and there isn't crazy shoving lines like Costco. Overall prices are good esp when there are deals. Funny how some stuff they have here Costco doesn't so we still hit both but meats I've found better deals here. I like their pizza here too. Thinner and maybe greasier but it's good. Their chicken salad croissant sandwich is good. They give alot. Their ice cream is bigger and cheaper here too and their hot dogs are huge. This Sam's is our go to. Very convenient location too. Been going here for decades and Love seeing same friendly faces still working here. Kerp it up Sam's!

Jennifer N.

Sam's was never my favorite out of the wholesale warehouse stores, but it's been stepping it's game up lately. I have a membership to both Costco and Sam's because well why not. The parking lot is so much better than some other wholesale warehouse stores, and the prices are comparable, so that is a plus in my book. There are items here that you can't find in other whole sale clubs, like powered sugar and brown sugar. There is a different selection in both places so I think that Sam's has a lot of pluses. It's good for business owners since they have a lot of supplies, like utensils plastic and real. They have a large selection of towels that you can buy separately and not in a package. They have a great selection of snacks. The cakes here are pretty awesome though and now they will make to order tiered cakes! The only downside to Sam's for me is the food court, the food is not very good but they do have Icees if you want some sugar syrup and it's super cheap. The other food isn't so good in my opinion, but it is cheap so if that's what you are going for then there you go. The other wholesale club has a better food court hands down. The gas prices are awesome and the lines for gas is pretty small so you can get in and out fairly quickly most of the time. The best part is that they accept more than just one type of credit card, they accept Master, Amex, and Discover. You can of course use your Visa Debit card too. I definitely will keep my membership here and continue going here.

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1 month ago

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8 months ago

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11 months ago

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6 months ago

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3 years ago

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1 year ago

EBT Costco. The rotisserie chickens are rarely not overcooked, if there are any at all. Their food court pizza is incredible though.

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1 year ago

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2 years ago

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4 years ago

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8 years ago

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6 years ago

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3 years ago

Very good sams, quality merchandise in bulk, gas prices are good and the food at the end is really yummy

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13 years ago

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8 years ago

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3 years ago

This Sam's club sucks in the cafe literally 5 times that we have stopped here they never have any one that can do the cafe.

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4 years ago

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7 years ago

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16 years ago

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5 years ago

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5 years ago

Went to optical to get lens for my glasses. Great job and less than a two week turnaround.

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7 years ago

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11 years ago

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7 years ago

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19 years ago

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17 years ago

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11 years ago

One of the cheapest gas stations in all of Austin. Came here to fill up before driving to Dallas.

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12 years ago

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14 years ago

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13 years ago

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19 years ago

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Review Highlights - Sam's Club

“I have been going to the Sam's Club on 360 for my optical needs for several years now thanks to the outstanding service of Tony Tucker.”

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CVS Pharmacy

CVS Pharmacy

(70 reviews)

$$

78704 (South Austin)

I've been really impressed with the level of customer service at this CVS, particularly in the…read morepharmacy. I had a problematic insurance situation, and both the pharmacist and the technicians really went out of their way to get the mess figured out. This was a situation that stretched over several days, and required the pharmacy to make multiple phone calls to the insurance call center, then ultimately get creative with how they filled the prescription so that it fit within the insurance company's requirement (they didn't do anything wrong, there was just a glitch in the system that prevented the prescription from being filled even after it was approved, and they managed to outsmart the system). Best of all, I didn't have to go to the pharmacy and deal with all of this in person. They answered my phone calls, worked it themselves, then called me back with updates and the ultimate resolution. When I went back for a flu shot several weeks later, the pharmacist remembered me. Oh, and I love that they text you when your prescription is ready for pick up. Great. I noticed that another review commented that no one greeted them as they came and went. Perhaps after seeing that review, the store manager corrected the problem, because now the person working the register by the door ALWAYS says hello. The first few times it happened, I was caught off guard because it so wasn't expected. I wasn't sure he was even talking to me, so I ignored him, but then it happened again and again. So, good on CVS for responding to this feedback. Like others, I don't normally review chains, but I thought this was an example of excellent customer service that should be noted.

This CVS IS HORRENDOUS!! There are zero reasons to patronize this location. No employees (all DIY…read moreregisters); Much of stock is in locked cabinets (try finding an employee to unlock one!); reduced Pharmacy hours; no baskets, carts, or using your own shopping bags! So ridiculous -- just close it down already if you have so much loss that you treat every customer like a thief!

H-E-B

H-E-B

(228 reviews)

$

78704 (South Austin)

WTF...WHAT THE FUN!!! What grocery store's run out of ice. Well, I'll tell you. Two major…read moregrocery store chains and a retailer grocery in downtown Austin had no ice. How is this even possible? Could it be because we were in downtown Austin? One of my friends speculated that it was because they had a University of Texas game yesterday and they needed ice for tailgate parties. Really!? Seriously?' There is no empirical evidence supporting this assertion. If that was case, why could they not know the schedule. Well, I ended up buying ice at a higher price from a gasoline station...don't remember the name. Am I raging about the difficulty of finding ice? Nope! In retrospect, it is rather humorous that so many places were out of ice simultaneously. If all of the ice went to fun pursuits, I'm good with the icecapades (case of the missing ice). Lesson learned: Buy ice in my neighborhood before heading downtown Austin.

Ok so apparently there are two pages for this location. This…read moreone which is from when the old store was still in existence and a new one someone created after the renovation. Apparently, not realizing this page already existed. Anyway, covering all my bases and doing a review here as well. Note: I've also suggested an edit for the duplicate businesses. Ok now that is out of the way. Review time: I really love this location so much. The store is huge with wide aisles making it easy to navigate compared to the smaller stores. Even if it's crazy busy on a Sunday afternoon you can still get to the items you need with ease. The store is still very clean and of course modern since the rebuild. Employees are friendly. The shelves are stocked fully 99.999% of the time. I live extremely close to the East 7th Street store (5 min away) and opt for this location time and time again.

Martin's Wellness Lamar Plaza Pharmacy - Flu, shingles, Covid, TDAP, RSV, pneumonia, and childhood or back to school vaccines available.

Martin's Wellness Lamar Plaza Pharmacy

(56 reviews)

$$

Bouldin Creek, South Lamar District, 78704 (South Austin)

UPDATE: A glasses exchange will happen after all. See the store's response to my initial post…read morebelow. I am awarding more stars-GS ORIGINAL POST: This customer erred by not keeping (maybe not even requesting) his receipt for half-price sunglasses ($25 cost) sold next to the pharmacy counter. A temple on the new glasses started going askew about 2 weeks later so I ventured back to Martin's, at my wife's suggestion, to seek a swap-out--the askewed glasses for an identical replacement pair. No go without the receipt, cashier said. When I pointed out that I obviously also had the glasses pouch from the purchase--perhaps a sign I'd bought the glasses there--the cashier didn't engage; he went silent, staring into his big screen. So, keep every receipt, you 21st-century pals, or else you'll walk away thinking CVS ain't so bad after all. Photo of skewed glasses below.

I tried to have a prescription for adderol filled. There is a shortage and I understand that…read more First of all, they don't allow you to refill a controlled drug unless you do a non controlled drug at the same time. They didn't consider me a customer because I last filled a prescription three months ago. I became the bottom priority. I had called earlier that day around 2 pm and was told that they had enough to fill the prescription. Two hours later I was called to say their supply ran out. That was hard to believe. The Pharm tech told me she understood and was on the same med and she couldn't get hers refilled. Again, hard to believe. I was a regular customer in the past and do my vaccines there. I explained that I'm going out of town and need to take care of my nephew who is in hospice. I won't go there again. It's like having to join a country club to get a prescription filled.

CVS Pharmacy

CVS Pharmacy

(58 reviews)

$$

The Drag, West Campus, University of Texas

Arrived in Austin late at night and needed some supplies so we moseyed on down towards this CVS…read more It's situated super close to frat houses and a bunch of bars and you can tell. It looks like the place was hit hard as there were items everywhere, there were boxes littered throughout with items meant for restocking, and the energy just felt a little tense. That being said, I think it's not too bad of a location. Super close by where my Airbnb was and close by bus station and a major road in the city. It's long but not wide and so there aren't a ton of aisles but the aisles are longish. The beginning of one aisle might have chips but by the end of it you'll be with the makeup. Cashiers are up front and there aren't a lot of self checkout lanes. Some items were locked behind a glass door but for the most part, everything was accessible without the help of employees. I didn't find my first choice for a couple of items but found my backup choice. So I'll give it a 3 star. But don't expect it to be the cleanest or most tidy

1-star is being generous about the service I received at this CVS. I was in the 2nd floor with left…read morehand full of items to buy and right hand holding a cane. I walked to the elevator. Ruby was standing to my left, looked at me, then continued with looking at her cell phone. The least she could have done was press the down button of the elevator. Instead, I did it. She boarded the elevator with me. We both went to the first floor. She was the cashier and didn't know how coupons work. She asked a male co-worker for help, causing delay in checking out. I said forget the coupon (which the pharmacist in the 2nd floor gave me). After my purchase, I told Ruby about the elevator incident, that she was more engrossed in her cell phone than providing good service. I asked her who is the supervisor of this CVS. She said she is the supervisor. What a shock. A supervisor who gives Bad customer service and who didn't know how coupons work. Negative star rating!

Sam's Club - wholesale_stores - Updated October 2026

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