This H-E-B Plus is my go-to. The store is usually very clean, the layout makes it easy to find what I need, and the cashiers and staff are always friendly; special shoutout to Rey, my favorite! I also really appreciate that H-E-B recently started accepting Apple Pay, it makes checkout so much more convenient. Overall, a solid shopping experience every time. read more

i don't have much to add in comparison to my previous review, but i went at 8:30 tonight and they were closed early. i asked what time they normally closed and they said 9:00 but they were short staffed. i don't think that's a valid excuse. just handle it!!! oh my gosh dawg. read more

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Curbside pick up order placed 1/17 for pick up the following day with time frame of 12-1230pm. Showed up early to ensure I would have enough time to find a parking spot. Every parking spot was full and I was the 4th car in line waiting on the access road to enter the parking lot. I waited 10 minutes before I was able to enter the parking lot another 10 mins before I pulled into a curbside pick up parking spot. 12:02 is when I checked in on the HEB web browser because the HEB APP. Wasn't working correctly. 12:28 I called the phone 737-484-0700# manger by the name Shirley answered the phone and asked me how can I help you. I asked for status on my order since the time frame I was given was close to expire. She said okay can what do you want me to do about it? My response was well I guess nothing since you haven't been able to help provide a status of my order or communicate in a professional manner and disconnected the call. 1248pm is when my order was walked out to my vehicle. No explanation. No apologize. No communication at all which is what makes this entire experience piss me off. I pay extra for my curbside. I am not expecting anything for free. I witnessed 2 customers get out of there vehicles and start yelling and cussing each other out. Multiple customers that had two people in the vehicle... when someone left curbside parking spot one of the adults from the vehicles that were waiting to get a parking spot got out of the vehicle to stand in the empty parking spot to save/hold the place for there vehicle. Needless to say after being in the car for over an hour and my drive is 5 Miles to the store and 5 miles back home this is unacceptable. It disappointing to be honest. HEB is where I have shopped for 30 years. Never had a experience this type of service from HEB. I will be seeking other grocery stores that offer curbside pick up in my area. read more

This is a review of the brand new BBQ Food Truck I have been watching this truck on the pharmacy side of this store for the last month. They finally opened and I decided to give it a try. Wow am I impressed with the food. I honestly say who would want to go to Austin for BBQ when we got it here now? I got the brisket and tater salad and beans. Wow was it good. The perfect amount of smoke, tenderness and above all taste. The sides were much better than other BBQ places I have been to in years. Potato salad was excellent and only needed a little S and P to be great. The beans had great flavor and is usually just a filler on many similar plate lunches. My bill was $14.07 and I did not need to pay for gas or tolls to go to Franks or Blacks if you know what I mean. read more

H-E-B plus! - 1 Meat with Brisket and tater salad and beans. - Grocery Near Me - Hutto, Texas

Customer Service Experience Robin was the person in charge of assisting customers, but every time the cash register malfunctioned, she yelled at me. I had to ask her twice for help, and I was tired of being polite while she continued to tell me, "You are doing everything wrong." Finally, I asked for her name and told her, "You are not helping." However, she did not apologize or acknowledge my concern. I noticed that I was not the only customer she spoke to rudely; I saw her treat others the same way. Perhaps it would be beneficial for her to receive additional training on how to be polite and patient with customers. read more

This review is for their floral department that I booked for my wedding florals. The process was easy and the cost was much more affordable compared to other places I looked. Granted my wedding was on the smaller size and I didn't need a lot of florals, my cost ended up being under $500 for bridal & bridal party bouquets and table center pieces. I decided to pick up my flowers on the day off so that helped with the cost. They can make any wedding pieces you typically need and you can choose from a variety of flowers and colors. Overall, I was happy with my experience and was glad H‑E‑B had a wedding floral service. I recommend you stop by in person so you can communicate exactly what you want and bring reference photos. read more

H-E-B pharmacy is the best! I love my HEB pharmacy! Sometimes things are out of the control. Yet, yesterday, Aubryana (mispelled-sorry), Nico, and Gunner went out of their way to get a refill so I did not have to drive out of town to get. This med is in short supply. While there, they received it. Followed through with canceling at other location to have it refilled locally. That's why I do love my HEB. Aubry (sorry I forgot her spelling) is always attentive and makes me feel like I am the only customer on a normal basis. She is a great employee :) read more

HEB plus located on Gatti's school road in the Hutto area is an amazing huge grocery store with a huge variety of meat and poultry and cheeses and breads that are fully grown and prepared by HEB!!! HEB has a huge selection of choice wines and alcoholic beverages along with their sodas and tea favorites that only HEB can provide for their customers within the Austin metropolitan and surrounding communities!!! HEB stores throughout the Hutto and surrounding communities have provided for their customers absolutely friendly and helpful customers care and assistance within the Hutto communities!!! Jerry Stefek read more

I have never run into anything be out of stock. This store is always pretty clean and I haven't had an issue with checking out with coupons or anything like that either. They usually have at least 3 human run checkouts plus the self checkout so the lines are rarely more than 2 people in front of you. We have switched over to many HEB products rather than other name brands due to quality of the product and a cheaper price. HEB chips are a staple in this house! My only compliant is the gas station. Horrible layout and have view many just barely missed accidents. Many of the pumps are down and attendants do not tell you or cover the pump until you go to them for help, can be a waste of time so I rarely get gas here. read more

My review is for the floral department. A month ago I went in to make my mom a special bouquet myself and all I asked for was to be sold some of the brown paper they use to wrap their own bouquets. Not only did I have to wait a while for the girl to get off her phone to attend me, she also wouldn't sell me the paper. I don't know if it's company policy to not sell it but to just flat out say no is pretty irritating. I didn't ask for it to be free. Bottom line the girl, which turns out to be the new manager apparently, was rude for no reason. I love this H‑E‑B overall, everyone is so sweet & welcoming so I would recommend them looking into more helpful managers in the future because this girl is not it. Picture of my bouquet because even without the paper I love how it came together read more

H-E-B plus! - A colorful flower bouquet featuring yellow and blue flowers is held outdoors near a brick wall and greenery. - Grocery Near Me - Hutto, Texas

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The HEB pharmacy is hit or miss. I have gotten really good service from them before and some of the worst service too. I once waited three hours to get my prescriptions. read more

H-E-B plus! - Worst selection of Naked juice - Grocery Near Me - Hutto, Texas

CHECK YOUR CURBSIDE BEFORE YOU LEAVE!!!! My daughter went to pick up my curbside I'm pissed they forgot 6 gallons of water, 2 pack of paper plates, 2 packs of hot dog buns, box of chips, 24 pack of water and 30 count juice box. I called the manager claimed someone would deliver or she would call back. Do you think she called back??? Nope so I called and spoke to another manager. End result I have to make the drive back to the store when it was their fault. read more

Not all H-E-B locations are created equal. This store located in Hutto has more to offer (as indicated by the plus! designation). The produce, meat, bakery, and deli sections are huge with a wide selection of offerings that you don't see at the typical H-E-B. There's also a UPS store located at the front so it's a convenient place to drop off packages, especially Amazon.com returns. Recommended. read more

Curbside sucks. Doing a favor order and waited over 20 mins for 5 bags to come out. Do better curbside. I literally watched these kids drag their asses no sense of urgency whatsoever smh read more

Too much of pain due to constant "not available at this location" rendering the delivery service utterly worthless. My order (cut in half) by not available. Amazon bought Whole Foods and Fresh. God help me Walmart is better. Truly end times, but thankfully not the only option read more

Very mad!! I buy a gift card from that store. I thought that I could use it to order something and there's no money on that damn gift card! That's twice that HEB has done this to me. I'll never buy a gift card from here again in fact stop selling them because that is robbing people's money and that I want back! I'm going to go back to buying gift cards from the bank! read more

The prices for fuel here are really great, especially their diesel prices. They keep their prices competitive with the consumer's budget in mind. This mini convenient store is separate from the main HEB plus store and has a Whataburger attached to it. They plenty of things to buy and choose from to where you have to go to the main store if you're traveling on toll 130. This is also the only gas station you will see for a while if you're heading south or north from this spot on toll 130. read more

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Love this H‑E‑B! Anytime I have had an issue with any item it's quickly addressed. I've had to return some food on occasion. I was able to return it while checking out with the rest of my purchases. It has never been an issue. I didn't have to go to customer service. Also one time the cashier was ringing up my food items and she accidentally opened up some milk chocolate almonds and they went everywhere. She quickly cleaned it up, apologized and let me know I can help myself to another bag of almonds. It was a simple fix. One last example as to why I love this H‑E‑B. I left my wallet and phone in the basket. And when I realized it happened hours later, don't ask me why it took that long, I called H‑E‑B to see if someone turned it in. And they confirmed it. Once I arrived I had to offer details to identify the wallet. But nothing was missing!! I will continue to make frequent visits to this H-E-B! read more

Am I the only one who just doesn't get the layout of these HEB strs? Long aisles that just ramble in product mix, strange placement mixes, and split up areas of cold goods. Also what is with the fashion boutique in the front of the str, the half hearted attempt to sell clothes in a 20'x20' area and just the lack of breath of selection in products. I mean grape roaring waters...the place carries cherry, tropical fruit and fruit punch but not grape? It's like this str just had things tossed in with no rhyme or reason for placement... like the house wears section between produce and the meat? Huh? Parts of the store has big open areas and then in the aisles you struggle to get down them or look at items with the people crowding... it just seems that they could plan everything a bit better! The store is so big?! Why is it so limited in depth of merchandise? The meat areas... huge and exciting! Produce area gigantic and diverse and the bakery/Delhi areas are awesome... but then I have to get the basics. Kcups for the Coffey maker... 10$ for 10 cups when it is 11$ for 16 at most everywhere else. 1$ a cup at HEB and this is a popular brand! I mean they are cheaper at Target! HEB always has multiple register lanes open! Cudo's for that! They Have a heck of a selection in produce, meat, cheese, wine, beer, and other stuff but instead of trying to have a boutique in the front how about dedicating that area to expending some selection in other items!? Like rice, canned tomato types, roaring waters, coffee, and some of the basics. I like HEB I just think there is so much potential for so much more! read more

H-E-B plus! - Love this time of year - Grocery Near Me - Hutto, Texas

When I drove up, the two girls were talking to each other. I thought they may not have seen me. One came on and said , very rudely, that we're they'd be with me in a minute. She then served 2 other people before before me. If I can find another pharmacy that does compound medication, I'll not be back read more

Good grocery store and I like the choices...BUT THE PHARMACY IS TERRIBLY SLOW! WTH??!! No joke, 30 min wait in line to pick up ready meds???? 4 people ahead of me were frustrated as well. They helped including myself 5 whole people in half an hour??? Dumb. Step it up. People are just picking up meds. Restaurants making food are faster than this. read more

They sell premium floral arrangements that are past their prime for full price. This is the second time I have received flowers bought at HEB that didn't make it to even 1 week. I called and was told they are guaranteed for 5 days. What a waste of money and shady business practice. Will try to avoid this business as much as possible and have expressed to to my family and friends never to buy flowers at HEB. read more

This Awesome Store ....I shop here frequently and I see the same Love they showed me last night in the cold and rainy weather I see it displayed with everyone that comes to this store not only are they always have things that we need to survive and and nurtures our FAMILYS ,but they care about OUR WELL being &OUR safety and that ultimately the best feeling in the world to make sure that someone you don't know is SAFE I really appreciate that!! read more

Great store and extremely big. It's HEB so naturally it's a great store with great offers. The reason for the 3 stars is many items are always out, and most of the time there are no baggers, so you have to bag your own groceries. Not tons of help on the floor, but the various departments are very helpful. read more

Surprised I am giving an HEB five stars, but when this HEB Plus opened recently I was happy. Plus: I don't remember encountering so many helpful employees on every aisle or corner asking if you need assistance. I'm not used to that. It was pretty nice to be engaged. Thanks guys! They have a boutique in there!!!! It's called Mia's Mirror. They have lots of jewelry, clothes and accessories. Love it! Since it's new, the carts were in good shape and organized in the front. No wait! Went right into line and had our items checked out. I didn't have any cons. The gas station and car wash isn't up yet. It's coming. I had a great experience. Keep it up. read more

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Love MY Neighborhood H-E-B plus! Best grocery store to supply your household needs. I look forward to every trip as I find can find a variety of great items. read more

Stopped here on the way back home from Laredo. Looked like a newer HEB. It was clean and organized. Has a great selection of everything. I ended up doing my grocery shopping for the week. I still had 3 & half hour drive back to Dallas area. Wish we had a HEB in the McKinney TX area. The check out lines were quick. Took to long shopping but was out quickly thanks to the speedy job from the cashier. read more

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They don't seem to know their deli meats. We asked for black forest ham, and they labeled it and charged us as that. But what they put in it was honey baked ham. We trusted that they knew were doing and didn't check at the store; but to our disappointment, we found out when we're already home and unpacking. read more

H-E-B plus! - Honey baked ham given instead of black forest ham. - A sealed package of Boar's Head smoked ham from H-E-B plus! in Hutto, TX, with nutrition facts visible, placed next to a container of sliced ham. - Grocery Near Me - Hutto, Texas

Awesome place! They have a big selection of products, very clean, and staff are very respectful.

Great store, just always super busy! Nice layout, friendly staff, good selection. LOVE the sushi!! I haven't had great experience with curbside, and the store is often out of certain popular items. I think Hutto just needs another store in town. read more

This is my favorite HEB within a ten mile radius. I moved from the Leander/Cedar Park area a few years ago and this HEB has everything. Weekends can be a bit rough as it definitely draws a crowd. Shop early or during the week for the best selection. Quite possibly my favorite part of this particular HEB is the wonderful human who handles their wine displays/samples/etc...She is a wealth of knowledge, always happy to help us find something new, and has an energy that can brighten even the worst of days. Their cheese selection is always great. We love to grab a variety for at home charcuterie boards and are never disappointed. read more

My cashier Stephon L I don't know how else to get this to you but you were such a joy to have have as my cashier! So smiley and happy!

Love HEB! Seem to almost always have exactly what you come in for. Produce is great, Meat is great, adult beverage selection is great, cashiers are great, prices are good! read more

Easy store to get around in if you don't go on busy days! Has HEB store owned products, better than any national brand Why do you not have senior citizen hours. I and others have feet and leg problems and can't stand in line for extended periods. Follow your competition and give senior citizens early or late hours. Show us that we are valued. read more

This HEB is awesome and having a Whataburger in the same parking lot helps too. I love coming to this one, there's so much this HEB offers, and the ambiance is always inviting. I love H‑E‑B plus. read more

Always great staff, clean aisles, and well marked products with the large volume of people that they provide services too. Meat dept is spot on with help when you need it. read more

The curbside service usually takes so long you still have time to park go in and get the stuff they said they were "out of "on your order and just get it yourself :) read more

I think this Heb Plus store is great! It's clean and well organized. It has a huge parking lot and I always get luck to park in front of the store so it's pretty good for me! I can find variety of ingredients for any food in cooking: Italian, Japanese, European, Mediterranean. So it's really convenient store for our family! I def recommend it! read more

Great place with a verity of foods and drink with a helpful staff. I recommend stopping if I'm the area. read more

I shop in the HEB that is off 130 and Gattis School Rd. They have a huge bulk dept. which I find wonderful. Huge choice of ready to eat items. Friendly clerks and I also do the pick up service which is a wonderful service. I shop infrequently but I do use a mask when i shop and I find the store clean and roomy. read more