I frequently visit our neighborhood Costco store.. I have experienced great customer service from the time I enter until the time I depart. I have visited Costco store in the Dallas area and found the cashier that I encountered to be rude and disrespectful. Most of the cashiers at our store are quick and friendly. There are one or two that need a little more practice. The variety of things that I use regularly at a good price. read more

Check your receipts. I never check mine. Today I was at self checkout with very few items and my kiddo was having fun scanning. A guy comes from out of nowhere and starts rapid fire scanning and touching the screen so fast I didn't even see what he did. I told him we were fine and I came to self check out specifically, so my son could scan these few items, but he ignored me and kept clicking his scanner gun. It was so fast. I didn't even get a chance to see everything that was scanned before he said your total is and expected me to pay. There was no way for me to review so I paid and then when the receipt popped out. It said I had purchased 14 items. I counted the items as I put them back in the cart and it was 11. I counted them again to make sure sure and again it was 11. I now had to wait for a supervisor to come and give me a refund. They looked at my receipt and apologized and said that they had scanned my 3 pack of milk three times. I got my $27 back for the milk and as I am loading my car, I glance at my receipt and noticed that they had scanned another item twice as well. I had to go back inside wait for another supervisor to get my refund for the second error on the receipt. Highly irritated, but my reason for this review is to warn you guys to check your receipts. I never ever ever ever check my receipts at Costco and usually just throw them away because I don't like the BPA paper but today because I had such few items I questioned it and they ended up owing me $33 in overages. Not impressed with the Pflugerville Costco and unfortunately the other ones are too far so I'll probably not renew my membership and just stick to Sam's Club. I literally wasted 30 minutes of my day while cold items were melting. read more

Costco overall has become a "glorified warehouse". They are not friendly and act very entitled. Membership is all that matters to them..and the employees attitude is snobby. Checkout and getting put the door is always difficult, and you feel like you're a "bother" and a criminal after spending big money! 30 years with Sam's Club..and they are friendly, helpful, and make in store processes easy. Camera's at the exit and easy exit process. No need to scan a card coming in, and simple things like gas prices visible on the wall and outside by the pumps. Costo keeps thier price a secret..till you reach the pump, or look it up online. Overall..I try to avoid Costco vs Sam's Club. read more

We bought their homemade chicken pot pie and it was delicious, crust flaky, their famous rotisserie chicken, veggies etc. Costco is well worth the membership esp has is always cheapest in my area and in my travels around the country.ive saved between 5 cents to over a dollar a gallon. Very good deals throughout the store when the sales are going on. By the way, their food court is awesome. 18" whole pepperoni pizza only 9.99. read more

Costco Wholesale - Wholesale Stores Near Me - Pflugerville, Texas

If you're looking to buy in bulk costcos gotchu covered, the customer service is good and they make you feel welcome, the building is clean and nicely organized you pretty much can't go wrong here when it comes to your everyday needs. The auto service center i hear is great as well as affordable so you get the best of both worlds at your convenience, i shopped here for a couple of years and they've never did me wrong the food court is also a nice touch if you're looking for a quick bite to eat costco is a great wholesale store and has a great selection of items at a affordable price. read more

My Costco, you are dangerously exciting. I love wandering your aisles and finding products that are not found anywhere else, to try out, to sample, to have. Yes, I'm guilty with filling up my carts, and rolling them out fully stacked. You will never find me with just one thing. You are definitely mind playing me into 'add to cart' with your sales. The croissants, water, coffee, shampoo, supplements, snacks, frozen items, fish and pork are favorites and are valuable. And there is this online Costco group that shares their findings at other Costco's are also guilty with hyping with new finds. My daughter made it a task to find the Dubai chocolates on the next trip (like a scavenger hunt) and then to find them close to check out by the snacks, well done. It surely helps that there is plenty of space to walk thru, the products are set up neatly, staff welcomes you with a smile and checking out happens so efficiently. Though, I really drag the last phase where you need to keep that receipt on hand to show these people by the exit, so they have to count everything again as if they don't trust you or their coworkers by the check out. It doesn't look good those lines by the exit... read more

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Decided to pop in and grab costo's wonderful fruit options for my kiddos for the week.. well that's where the positives END!! I was stopped at the door to be approved by a manager to enter the store.. why you ask? B/c the door attendant didn't believe it was me ... ikyl!!!!! I prefer costco in Georgetown at least the staff and shoppers are polite ... read more

This Costco is my main grocery store. Multiple times I have been bossed around by the self check out attendants. I guess it's because I'm young but the line would go quicker without them. Next time they do that I'm just going to tell them to treat customers with respect next time and I'll update my review with the name so they can be publicly shamed. Wait times for pizza are always 20 mins plus but I can give them grace there's a lot of people. A lot of times when entering Costco I see others scanning their membership cards with no pause and they go along their day. For me however, I have been stopped and they make sure my face matches the one on the card and then I'm good to go. Once again it might be that I'm young but I'm kinda tired of that and I'll update my review with the name of the door greeter. read more

Gotta update! Now that we live in the area, we got a Costco executive membership since we needed a washer/dryer and new tires. Both were $20-$40 cheaper than comparable items at other stores (make sure to account for installation fees + lesser warranties at normal stores when comparing), plus the 2% cash back basically pays for the membership over the year. We've saved a ton on the kiddo's birthday party by getting Costco pizzas, and with a household averaging five, buying in bulk actually makes sense now. Regular groceries are still from HEB, Desi groceries from Desi Brothers, but for water, oil, paper towels, toilet paper, milk, eggs, and bulk snacks, Costco is the go-to. Service has been mostly excellent. The crowd can be frustrating. Lots of people cutting in line, not waiting their turn, zero concept of personal space. It gets old, and I salute the workers because I don't think I'd have the patience for it. And oh yeah how can I forget... Costco gas! I need that savings wherever I can get since now forced to use these stupid toll roads to get anywhere south of Pflugerville. read more

Love that we have a Costco on this side that is easier to access. We buy certain items in bulk and find ourselves here weekly. Definitely helps me save money to buy in bulk. I have to make a trip this week to pick up laundry detergent. It's clean and organized. Thank you! I definitely get sucked into the impulse buys. They have a solid return policy so I don't feel so bad knowing I will be stuck with junk. I recently saw that they offer a roast beef sandwich so I had to try it. I don't know why in my mind I was picturing a warm roast beef sandwich, but this one is a cold one. It was good. I didn't think it came it with a "dressing" but there was a wet looking dressing that was tangy. I will drink just to the chicken bake or when they offer the chili again. read more

Costco Wholesale - Costco's roast beef sandwich - Wholesale Stores Near Me - Pflugerville, Texas

This Costco Pflugerville's customer service is horrible. They make it a like-hell shopping environment. At first I only had a bad experience with the door checkers rude attitude, now it turned out to be a complete mess with their cashiers also. I've never had such bad shopping experiences like this at other Costco locations. We deserve a better service for what we are paying for! read more

The return policy is unmatched. I've owned products for years and needed a receipt reprint for warranty work. Customer service was quick to bring it up and print it along with suggesting I bring it back for a full refund. That saved me a lot of time and trouble. read more

Quite frankly this review is long over due. ive experienced a plethora of issues over the past 3 months with costco. I went into the food court to order a whole pizza, it took almost TWO HOURS to come out only to find out the lady i was asking put it in the pizza warmers above the display with the slices ect. and when i became frustrated she left to lunch. i have witnessed employees arguing and being so ugly towards costumers just asking them a question even when they are asking calm and kindly. the displays at Costco have become so compact and you are unable to move the entire cart around the isles i'm either hitting a person or a display. My experience today was very off putting and honestly ridiculous. My mother and i were shopping around towards the back and saw the toaster grill cheese samples. we waited for a few minutes and noticed that the sampler was hovering over the grilled cheese with her hands practically covering it and looking aimlessly around. After just standing there we walked away and she immediately started cutting the grilled cheese and handed it off to everyone and when we noticed we walked back and she BURNT the next grill cheese to where it wasn't even edible at that point. we understand it is busy and chaotic most times but that was ridiculous. DO BETTER! read more

I was in line at the tire center an waited for the man in front of me get done . Then the guy behind the counter. Starts talking to the people behind me about there tires. I ask him is there a reason for them people to be in front of me after I have been waiting. He said im just doing a refund. It doesn't matter what you were doing i was next .very very poor customer service .as my dad once said a mad customer will tell 1000 people a happy customer tells 5 people. So im just getting started .I was fixing to buy 3 of my daughters tires for Xmas 12 tires an I just bought 4 tires in February for my other daughter. But I will not be giving COSTCO TIRE CENTER any of my money I go spend more somewhere else an let everyone in there no how they treat people at Costco read more

There is little better than a $2 slice of Costco cheese pizza. I sneak over here for lunch on slow days. They helped me replace my lost Costco card with no hassle. read more

Costco Wholesale - Pizza and a Pepsi - Wholesale Stores Near Me - Pflugerville, Texas

Store wont take reward certificate. My mother, who is on my account, showed a screenshot of the certificate via her phone for which the attendant stated she needed to download the Costco App (this makes zero sense!). So I printed it out for her, like I've done ever since the location opened up, and they still wouldn't take it. This time they stated it wouldn't scan, yet they didn't seem to put two-and-two together and think to perhaps enter the barcode # instead. Then the manager said he needs to see the copy of the actual email. WTH? This is ridiculous and out of the number of years my family has shopped there, this is the first time we've had this much of a challenge in redeeming a certificate. read more

Costco needs to upgrade their system. We went there just now in the line just to check out was a mile long. They don't have scan and go like Sam's. Does they need to upgrade their game? They are our Cake . read more

Costco, my 2nd favorite store (Lowe's in the top due to Military Discounts). The one in Pflugervile is not one I visit often, but it's always a pleasant experience. Everyone here is so friendly, staff, customers, everyone. Shelves are stocked and Costco is doing their part to protect us. read more

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This goes for all Costco's to not assume buying bulk is a bargain. check pricing by the ounce, pound, each, etc. to your local grocery store like HEB. Many times Costco is more expensive. In addition is a comment about the employees. I have had great experience with them when asking about where something is or if they can help with whatever BUT they are never knowledgeable about the products when it is in the area they are working. That's okay they do not have to know everything but just say I am not sure. Examples: Spiral hams I asked if they would get more in for Christmas and it was not these expire Jan 2nd so you better buy them now or they will be gone - not true. Then I asked about clams and the guy said no one eats clams this time of year. NO, stuffed clams and cioppino are a holiday dish. Central market has them. Then earlier in 2023 I asked where the parchment paper and he said we only get it in before the holidays, so we won't have any more in stock. NO, I buy it here all the time year round. So, keep it in mind. Glad there is one in Pflugerville! read more

I have bought my wife flowers for over 30 years and the ones I get from Costco always bloom longer and larger than grocery store flowers every time. They are also 18 for the price of 12 in the grocery floral section. If you have special occasion or just any time, make this place your flower stop. read more

Costco Wholesale - Costco Roses - Wholesale Stores Near Me - Pflugerville, Texas

Had a great experience at the Costco optics section thanks to Norma. She was knowledgeable, patient, and made finding the right frames easy. Excellent service and attention to detail--highly recommend! read more

Came only for pizza. Had to buy a membership of course but I did not appreciate the sales associate basically insisting I purchase the black card. Basically after saying no I'll take the basic card a thousand times she "your sure you don't want this one" me into getting the 120$. I got the pizza it was literally the best ever worth the 129$ I guess but beware of pushy employees read more

Costco Wholesale - Pepperoni pizza - Wholesale Stores Near Me - Pflugerville, Texas

It is wonderful to now have a Costco only 5 mins from my house!! The amazing store named Costco is a trap of epic proportions. They draw you in with mass and hook you with selection and prices. Beware when you walk in time stops... all of a sudden you've been here for hours, your on your 3rd cart full of bulk special buys... and you have eaten a full 20 course meal of samples. You'll be thinking... what happened... I just came in to get a bottle of wine... I have to learn to go in and only get exactly what I want! Wandering around looking at what they have will only cause me to go broke! I mean the stuff you'll find... who doesn't need a 20lbs bag of dried mango or 200 rolls of toilet paper in one package? (Forklift for toilet paper not included) In all seriousness though... I can truly get lost in this store... fantastic deals, mass of selection, tons of sample stations, quick courteous checkouts... it is the bomb-diggity!! read more

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I love Costco. This trip I took my daughter to the eye center. She needed a new prescription. The optometry center is fantastic. $159 for an exam! Unfortunately they did not have her type of contacts in their data base to order... aside from that I was able to pick up so many items that are not available in Waco thanks to H‑E‑B monopolizing the area!! I wish I didn't have to drive 1.5 hours to have access to the products only Costco Carrie's! Please Costco build in WACO! We only have H‑E‑B & Walmart to shop at! I ended even buying a new TV.... Wasn't planning on that but the prices & brands are so great!!!! read more

Went on my weekly trip to Costco today. Life is definitely getting back to normal. No masks no Social Distancing requirements. All great to see back to normal but the News of the day is The Samples are Back. Way to go Costco. read more

Costco Wholesale - Wholesale Stores Near Me - Pflugerville, Texas

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I like everything about this place! Firs of all its 5 mins from my house and second of all it takes me only 5 mins to get there haha Store is clean and had a lot of products you can choose from! I don't even need to go anywhere except Costco! Use gas here either! Recommend this amazing place! read more

Costco Wholesale - Store - Wholesale Stores Near Me - Pflugerville, Texas

My wife and I have shopped this location for a few years now and we prefer it to the location off of 183. We decided to go now that the mask mandate has been lifted and we noticed that about a third of the customers were not wearing masks including one or two employees. This was a great sign where things are slowly getting back to normal and yes we were both vaccinated. On weekends it gets pretty darn busy which is why we shop during the weekdays when you can get in and out fairly quickly. I read through many of the reviews about this location and I have to admit I have not had a problem with customer service whatsoever in the several years that we've been coming here. I will agree with one person's review that the rotisserie chicken sometimes is not cooked all the way through. Recently they came out with some Korean style riblets that you must cook yourself and I have to admit they are terrible. One other issue I have is that I would've bought tires from this location but there is never anyone at the counter to inquire for an estimate. As a result discount tire gets my business. One thing that has consistently bothered me is the fact that they will not sell you one tray of muffins, you must buy two for $7.99. If they sold them by the single tray I would definitely buy them every single visit but they don't, so I only occasionally will buy two for that price. And on today's visit I did not buy any (if they had those raspberry lemon ones I would have bought two, but they didn't). They have a decent meat selection and their prices are not too bad. They do carry a lot of high-end scallops, crab legs and lobster so I assume they must have a fairly regular customer for those items. If you were in need of a quick bite to eat, I have to admit their food court offerings are pretty decent for the price. The one thing that keeps us coming back of course is that they always have something new coming down the pipeline not to mention the sales they have on their regular items every other month or so. They do have a liquor store located right next-door which you do not need a Costco card for. The pricing that they have on those items is very competitive and equivalent to what Specs would sell for. Keep in mind the TABC does allow for you to purchase wine and beer inside of Costco without a member card. I know this because I work in the same business. One thing I've noticed is that I never get out of there for less than $100. Today we hit the $200 mark. We will be back in the next two weeks spending about the same. read more

Customer service at this store is lacking to be desired. I went for a few items and had a rebate coupon. I wasn't aware you can't redeem it at a self checkout. They're response is it tells you the electronic payments you can use. Well the rebate coupon has a bar code on it, that's electronic to me. Completely make you feel like an idiot. Customer service converted the rebate coupon to a gift card, but refused to re-ring my order. I don't but stuff there often so I should have just had her refund my entire order and cancel my membership. read more

We took advantage of the Tuesday, Wednesday or Thursday hour early for seniors. It only took a few minutes get into the store, the line waiting to get in was long but moved quickly. We only go once a month so we have a large list and we found almost everything we were looking for. The employees do a fantastic job cheerfully dealing with a stressed out john q. public, especially during these trying times....kudos. read more

Good selection. Poor customer service. Only 4 disability carts. Talked with desk. Asked for manager. Some young girl shows up. Tries to tell me they have the number required for disability- this is not ADA. read more

What is up with the cashiers at this Costco? Did they all transition from jobs at DMV and all came here to do us the favor of "customer service" at this particular Costco? Before this, I have only seen people this dismissive of customers at government jobs and I can't figure this out. I shop at Costco a LOT. I have never had to deal with a cashier at any location being a condescending or rude. Here, I almost expect it. It is so common I have to prepare before I go to check out. Also, having one cashier pause so he can yell directions to people waiting doesn't help. Nobody needs to be yelled at. They will find a cashier. I guarantee that. All your yelling just serves to be super annoying. Seriously, is there something wrong with the leadership here who thinks that is how you treat customers? It is just baffling. Is there any reason you don't live up to the brand of Costco? read more

This is my favorite Costco in the area. Parking lot is always packed, but still seems less busy than the N Austin location once inside the store. The selection seems to be better than the North Austin location for most items. This location carries the dog food I use whereas the N Austin location does not, nor the puppy food. Seems weird to me. The gas station totally kicks Austin's butt. I swear it's twice the size and I have never seen the traffic jam/parking lot scenario that one has in Austin. Pumps galore. Maybe twice or even 3x as many. No waiting. The optical dept is also very good. Again, less waiting than in Austin. read more

Costco has hidden covid 19 policy for hearing aid's. Despite the website stating specifically mask are recommended per cdc guide lines. Costco has choose to ignore the science and follow their politics. Also demand temperature checks in an effort to vet the non-believers. If you want to follow these crazy policies for the rest of human history I guess but at least don't lie about it. Pretending to follow the CDC guide lines, or claiming your covid-19 policy is transparently listed on your website when its not. read more

New member!!! The staff all had on their mask and gloves. I really liked the fact that they had staff checking on people in the lines to see if there were folks they could assist to minimize the wait. read more

Costco Wholesale - New Member - Wholesale Stores Near Me - Pflugerville, Texas

I'm not sure what people are expecting from a wholesale warehouse store, but this one is great. Employees have always been friendly and helpful, the store is consistently clean, and the samples plentiful. I really enjoy my costco escapes. Also, the cakes are a godsend for bday parties. With that being said, please don't go there. It's been getting pretty slammed and I like getting front row Joe parking. read more

I gave these three stars because I love Costco as a company. A few years ago this Pflugerville location was my store, I moved to cedar park and learned what a great store looked like. I spent (no-joke) 10 minutes in line to get out of the store because the people checking receipts were extremely slow. I understand asset protection but this was noticeably slow as the line went to the registers. Outside of that, it took 20 minutes to find the baby formula (I know this is a specific problem but irritating) since it wasn't in the same location as the other Costcos. The checkout line had one or two people yelling "lunch break! Lunch break!" that made the process slow for sure. As mentioned above I love Costco as a company. They treat their employees well, they're affordable and usually easy to navigate, this location just needs help getting people through. read more

Nice location with easy in and out just off the 130 Toll Road and Kelly Lane in Pflugerville. They offer your typical Costco items and they have a tire center as well. They also have a liquor store off to the side but I didn't get to check it out. I thinks it's a separate store but I'm not a hundred percent sure. You have to be a member to shop here, but the membership is worth the savings and selection. read more

Costco Wholesale - Love this protein drink .. They put it on $ale every so often, limit 2 cases - Wholesale Stores Near Me - Pflugerville, Texas

First of all there's a line FOR EVERYTHING!!!! Then you have to show your card FOR EVERYTHING!!! Then let's add the fact that nobody told me until I was checking out and was unable to checkout because ALL I HAD WAS MASTERCARD!!! Are you kidding me??? WHO DOESNT TAKE MASTERCARD????? I WANT A REFUND!!!!! THIS PLACE IS GARBAGE!! Mediocre selection at best!! The staff acts like they're god or something and you should cherish the ground they walk on! What a joke! read more

I don't know where the good service that characterized Costco went, now the employees are extremely rude, they treat you as if they were doing you a favor and to top it off at the exit door they treat you as if you were stealing from them, there is too much technology to prevent anyone from leaving without paying for an item, I don't know why they don't implement it and make you feel better (how a customer should be treated) read more

It has practically everything in stock especially the steaks and seafood section water and fruit punch