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Sam's Club

2.5 (111 reviews)
Open 9:00 am - 8:00 pm
Updated 1 month ago

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Sam's Club In Round Rock
Susan W.

Over the past few months we have become so unimpressed with the Sam's Club closest to where we live that I decided to try the Round Rock club even though it's quite a drive. I'm sorry to have to say that the service here is even worse I've been waiting for 35 minutes and no one has even come out to see who might be waiting in the club pick up area. The young man who finally arrived, obviously not his fault unless he was assigned here and I didn't get that impression, all I can say is I'm very disappointed. I will not renew our membership nor will we be shopping with Sam's anymore. We will go back to the competition. I don't use pick up just because, I am having some health issues which demand that I use pick up. Ok-I arrived at 1:45 for a pick up time of between 1 PM and 2 PM. It's now 2:35 PM and I still don't have my order. The young man who went to get it came back out and said that they hadn't picked it yet so it wasn't available for him to bring out. I don't get mad very often but I am pretty upset! Sam's Club, shame on you for your lack of customer service!!! Update-I can't believe I'm still here at 3:11 PM. I should've either gone in and gotten the items myself or told them to cancel the order and left.

Wine
Michelle W.

Updating my review to a solid 4 stars. Why? Well if you haven't downloaded their app you should try out the scan and go feature. It's a great time saver! I popped in during lunch break to look around and it was convenient for me to just scan my items on the app then pay. You walk straight to the Sam's member at the exit and show him/her your barcode ...done! No waiting for self check out, fumbling for your membership card or waiting in long lines for a cashier. I've also used the order and same day pickup feature. Convenient!

Caryn N.

Covid has made my Sam's shopping so worth the quick in and out of the the store. I use the app for shopping and gas.

Hand dryers in men's bathroom.

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8 months ago

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10 months ago

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2 years ago

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3 months ago

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3 years ago

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8 months ago

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2 years ago

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2 years ago

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6 years ago

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7 years ago

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4 years ago

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5 years ago

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6 years ago

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3 years ago

Love this Sams. I use the curbside service weekly. When I have to go in the employees are extremely friendly, professional and helpful.

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7 years ago

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2 years ago

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6 years ago

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6 years ago

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5 years ago

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3 years ago

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7 years ago

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5 years ago

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11 years ago

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12 years ago

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14 years ago

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5 years ago

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13 years ago

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6 years ago

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7 years ago

I like the layout of this Sam's. It's much less busy if you can come on a weekday morning. The restrooms were filthy, though.

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6 years ago

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5 years ago

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7 years ago

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7 years ago

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Review Highlights - Sam's Club

If you are a patron of the Round Rock Sam's Club you might remember him as the kind, quiet man with looks very much like Santa Claus.

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Orange Tires - Balance your tire

Orange Tires

(10 reviews)

I cannot express enough how grateful I am for this company's professionalism, lightning-fast…read moreresponse, and extremely reasonable pricing. They operate 24/7, and unbelievably, they did not charge extra for an after-hours emergency call, nor was there any type of travel fee. This alone speaks volumes about their integrity and customer care. I had a blowout in my kid's Tesla on a Friday night around 9:30 PM, and within 45 minutes of calling, they were already on-site changing the damaged tire. I assumed they would put a slightly used tire on, however it was a brand new tire. The total cost for their services was less than what I would have paid at a tire shop just to purchase one tire, which is incredible given the convenience and speed. The only reason I went back to discount tire today to use the road hazard warranty that I had purched when replacing these tires last month was purely for my OCD ways and wanting my set of 4 tires to match. The two technicians who arrived were extremely polite, professional, and understanding, knowing how eager we were to get safely back on the road. The payment process was also seamless -- they accepted Zelle, making it one of the easiest parts of an already smooth experience. Huge thanks to David and his coworker for their outstanding service and for getting us back on the road so quickly. I will absolutely recommend this company to anyone who needs tire service. Exceptional experience from start to finish!!!

About a month ago, I visited Orange Tire to replace all four tires. At that time, I was very…read moresatisfied with the service and even left a 5-star review. However, my experience completely changed afterward. Today, I needed to replace my brake pads and attempted to remove the wheels myself. I was unable to loosen the lug nuts because they had been tightened extremely hard during my previous visit. While trying to remove them, I broke one of the wheel studs due to the excessive force required. I stopped immediately and went back to Orange Tire to address the issue. I explained that I had been there a month ago and that their team had overtightened the lug nuts to the point where I couldn't remove them. Instead of taking responsibility, the staff initially tried to blame rust. I can understand one stuck lug nut -- but not three out of five on a single wheel. That's not normal and clearly indicates improper torque. The manager spent about 15-20 minutes on the phone (possibly with the owner), and eventually told me that I would need to purchase new parts myself, bring them in, and they would replace them for free. I offered a simple and reasonable solution -- just reimburse the cost so I could handle the repair myself and not waste additional time. However, the owner responded in a dismissive and unfriendly manner, refusing any refund and insisting I follow their process. This situation shows a lack of accountability and poor customer service. What started as a great experience turned into a very disappointing one. Be careful -- over-tightened lug nuts can cause serious damage and additional expenses.

Discount Tire

Discount Tire

(59 reviews)

We stopped in today to get tires on our 5th wheel. I know Saturdays are busy but it was the day we…read morewere moving and able to come through. Cameron was an absolute rockstar planning to have a spot for us to pull in and get it done. Cory was amazing and everything went smoothly. Three cheers for these guys!! We are back on the road and ready for our next adventure.

Pretty bad experience here today. Came for their free tire air check that they gladly offer, but…read morethere was no one available to help me nor did I receive any kind of acknowledgment that I was there. I arrived at 5:30pm, close to their closing time, so I didn't expect fast service. But I counted at least 8 employees who saw that I was there but tried to avoid eye contact as I sat in my car. It was only when an employee drove in with a Discount Tire fleet service vehicle at 5:40pm when I was warmly welcomed and told that the workers in the office knew I was there and I would be assisted shortly. An employee helping another customer did also check on me from a distance. After another 8 minutes, an employee named Cameron came over to help...then proceeded to joke with one of his colleagues in the parking lot who was helping other patrons that his colleague needed to help me when he was done. His colleague was just as confused as I was. I asked Cameron for a tire check and tire pressure to a certain specification, which was done on only two of my tires. Cameron then tried to explain the mechanics of how tire pressures worked and how I didn't need my other two tires checked. I firmly asked him to check, which he did and filled my tires to the requested tire pressure. When it was done, the time was 5:52pm. For something that should have at most taken 10 minutes, this was a big time suck. All in all, I left frustrated and annoyed. The guy in the fleet vehicle did his job well. I much prefer the Discount Tire in Leander over this location.

Sam's Club - wholesale_stores - Updated May 2026

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