Pretty bad experience here today. Came for their free tire air check that they gladly offer, but there was no one available to help me nor did I receive any kind of acknowledgment that I was there. I arrived at 5:30pm, close to their closing time, so I didn't expect fast service. But I counted at least 8 employees who saw that I was there but tried to avoid eye contact as I sat in my car. It was only when an employee drove in with a Discount Tire fleet service vehicle at 5:40pm when I was warmly welcomed and told that the workers in the office knew I was there and I would be assisted shortly. An employee helping another customer did also check on me from a distance. After another 8 minutes, an employee named Cameron came over to help...then proceeded to joke with one of his colleagues in the parking lot who was helping other patrons that his colleague needed to help me when he was done. His colleague was just as confused as I was. I asked Cameron for a tire check and tire pressure to a certain specification, which was done on only two of my tires. Cameron then tried to explain the mechanics of how tire pressures worked and how I didn't need my other two tires checked. I firmly asked him to check, which he did and filled my tires to the requested tire pressure. When it was done, the time was 5:52pm. For something that should have at most taken 10 minutes, this was a big time suck. All in all, I left frustrated and annoyed. The guy in the fleet vehicle did his job well. I much prefer the Discount Tire in Leander over this location. read more

We stopped in today to get tires on our 5th wheel. I know Saturdays are busy but it was the day we were moving and able to come through. Cameron was an absolute rockstar planning to have a spot for us to pull in and get it done. Cory was amazing and everything went smoothly. Three cheers for these guys!! We are back on the road and ready for our next adventure. read more

Discount Tire - Tire quality is important when you're hauling your whole life behind you! - Tires Near Me - Round Rock, Texas

Well I gave Discount Tire another shot after being very disappointed with the service provided when my daughter brought her car in for new tires. I had a nail in my tire and originally booked an appointment for repair. When I checked tire this morning it needed air and I realized it was time to replace the front two. When I arrived at store Julian assisted me. He "checked" all four tires for wear. The front tires were 4/32. Definitely time for replacement. The rears according to his reading were 6/32. He advised I replace all 4 because they needed it. I've attached a thread chart from Google. Tires at 6/32 are rated GOOD. Julian is a deceitful person who is obviously rewarded for selling new tires vs honestly accessing a vehicle's tire with the customers best interest at heart. Discount Tire use to be reliable but no more. I paid $1,184 for two tires. The installation was done quickly. Definitely must say the installation was exceptional and well worth praise. Unfortunately the sales team cannot be trusted. I'm going to look elsewhere for tires now. I don't need the aggravation of being lied to and deceived by dishonest business. Truly disgusting that Discount Tire is more interested in selling their customers unnecessary merchandise vs respecting loyalty from customers who have trusted them for more than a decade. Buyer BEWARE, they can't be trusted! read more

Discount Tire - Tires Near Me - Round Rock, Texas

I had originally thought I had scheduled a tire rotation and balancing appointment with this location. Once I found out it was for the other location in Round Rock I nearly lost it. They were very understanding and quick about everything. I was in and out in 10-20 minutes. Thank you for the great customer service at this location! read more

Made an appointment online, showed up on time. Walked in and they said they'd be right with me. Within ten minutes, two customers came in and were taken care of right away. I went from standing to sitting to asking and still nothing. I wish the service was better, that the people inside were more attentive and that this didn't happen. Luckily there's other stores nearby that I'll try. But I won't be returning here and don't recommend. A shame as it's close to my house. Terrible service. read more

Discount Tire - Tires Near Me - Round Rock, Texas

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Manny and Cody seem to be completely incompetent . They installed some faulty TPMS sensors, and didn't confirm they were active before I left. Then, they promised to call me when the new sensors came in, of course they didn't. I called them after two weeks of waiting. They were in, so I scheduled another appt.. Then, they dropped the ball again and lost my appt. time for Saturday morning. I got there and they had no record of it. I've had to wait over 2 more hours in the lobby for something that should have taken 30 minutes to do, but shouldn't have happened in the first place. read more

Checked in at 9:35 for a 9:45 appointment. They did not actually start working on my car until 10:27. They weren't busy during this time; I know this because while I was waiting in the office an employee answered the phone and told the person on the other end there was no need to make an appointment, they should just come in right now because "we're not busy right now." I now understand why this Discount Tire was the only one in the area with appointment slots for today and the rest were booked up - there's seemingly no reason to even use the appointment system. I was told when I checked in "We'll have you out of here by 10:30." I left at 10:51. read more

Discount Tire - Estimated completion time Vs actual time - Tires Near Me - Round Rock, Texas

Went in to check air in my tires & get tires rotated. Left with it all finished for free... plus new wiper blades (could have gotten @O'Reilly or AutoZone for half what I was charged) in 38 mins. AirGuy was quick, but didn't check mileage to confirm tires needed to be rotated. Had to go inside to ask about getting tires rotated, per email 'reminder' that DT corp sends... BIG THANKS to them! Alex was kind, smiled, professional. Wilfredo would barely crack a smile or look at me... and no, I am not that ugly! And even if I were, he could still be a bit more engaging & little less 'officious', since he reps the company. Worthy of 5 Stars, if he had been more friendly. DT was busy early, yet still had a few open parking spaces availabile. I suggest having an appointment to just 'dropping by', bc 'the wait' could be longer than anticipated. The balance to the negative of waiting is having Dutch Bros coffee next door! Great beverages & bakery items!! ‍ read more

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Amazing customer service, very knowledgeable and informative staff, and well-kept facility. I came here to address a deficiency with one of my tires, and was welcomed with excellent customer service. The staff members were very informative and kept me updated throughout the process. There was an issue with one of my tire lugs from a previous service from a different provider. One of the employees contacted me and informed me of the issue, and provided recommendations to address the issue. Overall, very pleased with the customer service, quality products, pricing, and aesthetics of the facility. Highly recommend and will be back! read more

Unfortunately this team isn't very honest. My husband took my car in because I ran over a nail. The tire wasn't in stock so they ordered it, and he paid for it that day. When I went in once the tire arrived, the associate wanted to start all over with a tire inspection of my other tires. (I have a brand new car.) I told him all of that had been done, I was just there to get the tire we already ordered. He insisted. So I waited inside. He came back and while putting everything in the system proceeds to tell me my "balance" was $74.50. I knew they charged $74.50 for a warranty program that we did not want. So I said no, and told them it was shady that he just added it and didn't even tell me he added an optional service and just gave me a "balance" expecting me to just pay it without asking questions. His associate THEN tried to explain what it was and told me they had replaced my tire for free bc I bought it from them. Again... brand new car. No I didn't. A third associate then told them, "no it's a brand new car." They then shut up and took the charge off. I got my car back only to find they over inflated my tires. The new tire was overinflated 4 PSI. ‍ Go to the Georgetown location, not this one. read more

Discount Tire - Tires Near Me - Round Rock, Texas

Thank you so much to the team at Discount Tire for truly going above and beyond! I came in one morning with a dangerously low tire that was making my car veer to the left. Julian immediately came out to help and tried to fill it with air, but it was just too flat to bring back to life. I told him I had a spare in my trunk and just needed to borrow a floor jack, so he checked with his manager, Ben. As I was getting ready to put on the spare, Ben asked how old it was. I said it's from 2005, "I'll take the risk, I need to be at work in 15 min". He snapped, "I won't, I'm not letting you take that risk" I had work at 10:30am and had arrived at 10:10ish am, but they worked incredibly quickly and efficiently--within a min or 2, Ben found the right replacement tire for my car and Julian installed it. Thanks to Julian and Ben's care and professionalism, I was able to get to work on time and, more importantly, felt completely safe leaving there. I really appreciate how much they genuinely cared about my safety and didn't just do the bare minimum. If you want friendly, honest, and quick service, go to Discount Tire--you'll be in great hands! Shout out Julian and Ben for being the goat! read more

I've been a loyal customer of Discount Tire for 21 years after moving to Killeen, Texas and then Georgetown. I first stopped at Discount Tire to get a tire repaired and the consistent good customer service, workmanship, great prices on tires and installs along with free rotation/balance and flat repair has been the reason I stay at Discount Tire. I do check out the door prices when buying tires, but Discount Tire always has the best price and it's convenient, especially if you make an appointment beforehand. Having a new location in Round Rock is a great benefit with the familiar faces, great service, and almost zero wait for a flat repair. It'll soon be busy, but it was sure nice to walk in and get my flat tire repaired within thirty minutes. Good job! read more

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I love stopping by this location for an air check. The line is always short and the help is friendly! I came here after buying my car, and was able to purchase the tire warranty. It's been a life saver! I cut a tire on a curb, and they replaced it for free. All around good service & a happy customer! read more

I came in for a quick air tire check turned out my tires were cracking so I came inside for a quick estimate on prices , Cameron Gomez was super helpful even though it was past closing his team was able to install 3 tires under 20 minutes! Quick service and super nice staff! I highly suggest this location read more

I came in to get two new tires. I had previously had issues but decide to give them another try. Talked to the manager Ben and he took care of my previous issues and made things right from previous visits. Would definitely recommend this place. He was active in transactions and making sure customers where taken care of. read more

Discount tire is my go to store for my tire needs. My experience has been fast and friendly service, and reasonable tire prices today's visit was just for tire, rotation, and balancing. I made an appointment, which always helps because sometimes they can get really slammed... I was in and out in 45 minutes. This location that's great job. By the way - Discount Tire has a really cool free service - free tire pressure checks ++ they will make sure your tires are inflated to the proper pressure. read more

This location just surpasses all expectations and exceeds all Prior experiences!! The employees are fantastic, the service is speedy and top Notch. Came in with another leak in tire, left with a repair and a new set of wiper blades because it WILL eventually start to rain again. I'll never buy the cheap Blades from an auto store again.... read more

I was in desperate need of new tires and this was the closest location to my house. I decided to go in at around 2:15 on a Saturday, after calling and finding out that my car would be ready by 5 that day. Summer was the associate who took a look at my tires and made some recommendations regarding options that were available. I was only planning on replacing my front two tires because the treads were the most worn down on those two, but after thinking it over, I decided to get all four tires replaced. Gilbert helped me pay for the other two tires. There was some confusion about the cost because windshield wipers were added, but a quick conversation with Gilbert resolved that and I so appreciated both his and Summer's help. I'm glad to have safe tires that were ready to go quickly (only about an hour or so wait). read more

Had a horrendous blow out in the express way driving to work. Discount was the only tire shop that had my car's tire size on hand. Walmart required an online order and a five to seven day wait for reference. Arrived at the shop and it was standing room only. On a Friday afternoon no less!! The agent was quick and friendly. Showed me my options. I was able to drop the vehicle off and she was ready within two hours. Pick up was easy. The cost was about three hundred more than Walmart but the convenience, peace of mind, and availability was worth it read more

Needed to get my tire replaced, tire was shredded, so I called to check waiting time and availability. I was greeted by a very pleasant and knowledgeable service provided, who took my tire information and offered me a reasonable set of options, after selecting my options a selected a reasonable options and replaced two tires to keep them even. Overall they offer quality product for a reasonable value read more

Went through air check and was told I did have a repairable nail in the sidewall thank goodness. They saw me right away and am thankful that it's close to work. Very cool that they now have a text message link where you can check the progress of your car! read more

I took my car in for a scheduled tire repair 8/9/25 and asked the sales person to check all my tires for nail/screws since i was going out of town the upcoming weekend. Immediately after looking at my car he starts to try to sell me wiper blades and 2 new tires. He said my back tires are at a 3 which is dangerous to drive with on their chart & when I said the almost $400 is not in my current budget I'll get them when I budget it out. He started asking if I had a discount tire cc & I told him I'm not interested in accumulating more debt because I just got out of chapter 7. He then brought it up a 3rd time pushing affirm (buy now pay later) and I was getting more and more upset and we hadn't even went inside yet! AFFIRM is 29.99% or higher interest which is even more then the discount card. At this point I said like I told you twice I just want the tire with the nail repaired (but that's free) smh. When we finally went inside and we're standing in the lobby in front of a bunch of people, he clicked away on the computer for a while and I'm thinking he's getting my car into the system so that I can get my tire fixed and get out of there because I told him as soon as I got there I only had about an hour and a half before I had to start my workday. So then as I'm pretending to be on my phone he starts working something out secretly with the manager right next to him and then they decide to both look at the computer and again gang up on me about getting two new tires when I told them multiple times I did not have the money to buy the tires. I went in there for a quick and easy free repair of tires I bought from discount tire that I was told I had warranties on, and instead they kept pressuring me to buy tires. I get that they have to make a sale but I also told him that I have CPTSD in severe anxiety and then I was just trying to give myself peace of mind to get on the road and make a road trip to my family who needed me. Instead I left worrying about three tires instead of one tire and I was completely upset by the way that I was treated. I don't know if that's how they just treat women in general, because two days later I took my car into a different discount tire and brought a male friend with me, and I was in and out in less than an hour. They fix the nail and my tire, and even though the discount tire told me that they would not rotate my tires when I asked them to just rotate the lower tires from the back to the front they said they could not do that, this discount tire which is that is at 45/35 intersection, rotated my tires with no question or argument whatsoever. In addition to receiving great customer service at the other discount tire, no pressure, and then doing exactly what I asked, they also shared with me that the tires that this discount tire told me were out of three were at a 4.32 and I didn't even tell them that I brought the car to another discount tire. They suggested getting the tires Replaced in the upcoming months but did not put any pressure on me. I will never bring my car back to this discount tire, I get that you have to make sales and you have quotas, but we are being marketed to constantly and there is only so much money in our possession. When I left no one even tried to stop me or repair the customer service I received. When you first opened and I went there everyone was so nice and overly eager to help out and listen. I don't know if it's the manager or the company in general the way they're pushing the employees to sell, but I felt like I was being bullied, especially as a woman bringing my car into a mechanic shop. I'm very disappointed read more

This must be the Discount Tire where all the pretty people (inside and out) work. After experiencing it myself, I sat back as customer after customer was immediately and warmly greeted with politeness and attentiveness. The store and the people were very well put together, exhibiting cleanliness and a very polished look. The service to my vehicle was completed with the intent of full understanding to the customer. I watched on as associates took time to ensure the customer understood the details of their vehicular problems. I had 2 tires replaced myself and this was tended to immediately, intentionally honoring my appointment time. They clearly value their customers time. Since I am not a tire expert myself, I cannot attest to the work, other than, the wheels have stayed on. Good Job, DT! You really are the best tire shop in the world! read more

I love Discount Tire. The trip today wasn't quite up to my normal experience... but still ok. This location is new... and seemingly a bit understaffed, so my appointment took just a bit longer than forecasted. Also they missed a fix to my spare, but immediately addressed it when I pointed out their miss. They were courteous as always... I think they just have some start-up issues to work out. I'll be back. read more

Discount Tire - Outside - Tires Near Me - Round Rock, Texas

I've been coming to Discount Tire for years and on this visit I needed one tire replacement due to popping a tire on a curb and a matching tire to even it up. I just happened to show up at this business during their grand opening in November 2022. Thanks for the road hazard insurance. I did get one free tire, but of course had to pay for the other one which I fully expected. The service was great, which is what I've come to always expect from this business. If you're coming from Austin, they are located just shortly before IKEA on the frontage road. read more

Discount Tire - I35 location - Tires Near Me - Round Rock, Texas

Cameron Gomez was a great help and very professional! I personally reside in Austin but will definitely be recommending and returning to this Round Rock location for future needs! read more

I picked up a nail in my tire during my 75 minute commute to the office yesterday. I was able to schedule an appointment to replace all 4 tires (which was needed prior to this incident) at this location the same morning and was on my way in 45 minutes! Good prices and service are why all my tire purchases have been from Discount Tire over the years. Well done, team! read more

I was greeted with a friendly response. "We will be right with you sir." Made an appointment for 4:45pm the day after Memorial Day. It was extremely busy but managed to leave at a reasonable time. One of the Manager's name is Gilbert Rodriguez who assisted me and getting the best tire price for me. This is where you can get some help for your next visit to get some new tires. (512)541-3163. Thank you G. Rodriguez. Well done on customer service. read more

Discount Tire - Tires Near Me - Round Rock, Texas

Terry was very helpful! He was at my vehicle before I could get out. Amazing service, found the issue quickly and was able to get me back on the road safely. Awesome place for sure! read more

Cameron was the DUDE!!! Had a nail in my tire on my way to Dallas and he made sure to get me front in line, aired all my tires, replaced one and gave top tier service. Usually discount tire makes me cry but not this time! Go see these guys! read more

Very friendly and polite staff. Cameron was awesome, I made an appointment for new tires and he called beforehand to make sure they had the correct tires in stock. When I walked in I was immediately greeted and taken care of. Transaction was simple and quick, didn't try to up sale me on anything pointless. Quoted me a 45 minute turn around (at 12pm on a Saturday). All the staff were attentive and looked on top of everything (not one person just sitting around). 10/10, would definitely recommend and come back in the future. read more

Shout out to Gilbert !!!!! This discount tire location was responsive, fast and reliable. Saved my mom and I on our trip to Colorado.

Discount Tire in Round Rock, next to IKEA, is new, clean, and the guys took care of my car quickly. Thanks to Terry and Stefan for getting me in and out with new tires and answering all my questions. I sadly frequent Discount Tire more than I'd like to admit, but this location stands out. When I have to return, I'm coming back to this location! read more

Discount Tire - Tires Near Me - Round Rock, Texas

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Buy all my tires here. Great value but wanted to call out one of their folks in a positive way today. Brought my daughter's car in for the first time to have a flat repaired. A young guy named Angelo came in from the service area to tell me that there had been a mishap during the repair and that he was going to replace it, get ready.... For free! I was floored because the tire that he was going to replace at no charge was a six year old tire with almost 60k miles on it. I bought a second to complete a new pair but was still shocked that the free replacement was offered. Great job to Discount Tire for giving their folks the authority to make these decisions to remedy an accident and great job to Angelo! read more

Walked in with a flat tire on my way to work and without hesitation Gilbert took care of me. Awesome customer service, he saw the condition of my tires and had me fixed up in no time. Thank you bro! read more

I had gone to a Lambs auto store right across the street from my house and told them about a bolt in my tire and they told me i would just need a whole new tire.... that didnt sound right so i went to DT and had a completely different experience. Terry treated me like an actual person and helped me so much! there was 12 people in the waiting room while i was there, but i got out in under an hour! read more

I came in with my 3 kids after school to check a tire pressure warning and they determined I had a nail in my tire. Nichole and Gilbert immediately took care of my tire and repaired it within 45 min, as a single mother this was so helpful. Thanks so much guys. read more

This location has been solid. They're quick, knowledgeable, and nice. Wilfredo helped me out this time and he was great. I really hope management here appreciates just how good of a job he's doing. read more

I ordered some tires online to have installed here. Made an online appointment for a few days out, but they called me the next day and said the tires were ready if I wanted to come in earlier. It worked out, so I headed in, and they had the job done in no time. Great, fast, and friendly service. I enjoyed being able to watch them do the work...it seems to be a fun place to work, too! read more

I shopped and purchased 4 new tires through their online system. Out of the locations nearest to me, this location had a same day appointment. I scheduled my install for 11:45 am about 2.5 hours out from that current time. I decided to call thinking there was a long wait time. I wanted to be prepared to sit a while. I was told I could come right then and it would be 45 minutes. I rushed over, took about 10 minutes. A gentleman came to my car, introduced himself and said he was who I spoke to over the phone. Delighted I hopped out my car and handed him my keys. The tire service didn't take 45 minutes. More like 30. I was delighted it was quick as I hate sitting to get my car serviced. All the staff members were polite and helpful. It appeared to be quite a busy morning for them. Great, fast service! Thank you guys! read more