I just got new tires I bought online Tuesday and booked an appointment for Saturday first thing…read more these guys bring the energy. they looked like a professional pit crew. truly amazing customer service and I was in and out in 20 minutes. I'm very happy with the overall experience. Marvin was the one to help me out and he was super professional. I truly recommend this exact location for new tires. They also sent me reminders through the week and even had a parking spot reserved for my appointment. Truly amazing customer service. I'm also very happy with the value of my tires. I know I needed new tires for a while so it's a bit biased, but my car feels brand new. 10/10 thank you guys

My appointment was 9:45 I came here 9:43. 11:02 still two people ahead of me... that's ridiculous…read more Do better. I am very disappointed and canceled my appointment.

Extremely friendly and fairly priced business that does fast food quality work. Small team but very…read morehonest and quick when they get your car in for work. Definitely recommend Family Tires for anyone's needs!

Great place. New and used tires, great prices!! Guy who runs it, Mark, is super nice. I had to get…read moremy car towed here and it took forever and he was very patient. Once it finally arrived, he put a new tire on my car in like 20 min. And he had the best prices of all the other shops in the area that I called. Mark even showed me that one of my rims in the front is bent, and asked if my ride was shaky when I drive (and it was VERY shaky) so he switched my back tire to the front, and put the bent rim in the back - which made a SIGNIFICANT change in the shakiness of my ride. My ride is sooo much smoother now. How did no other auto shop catch this?? Anyway, I'm glad I found this place and I will use family tires again for my tire needs!

Polite and knowledgeable staff. Quicker than expected service…read more There's a small seating area to use while you wait with a TC and complementary water.

Always get amazing service, professional expertise, and quality well valued work. This is my go to…read moreautomotive shop.

Visited this location to have my tires rotated and the staff was very friendly and welcoming…read more Highly recommend.

Jordan was informative and helpful. They were able to handle my truck within 45 minutes. Everything…read morewas professionally done and I appreciate it. Thanks to Jordan and his crew

I love Josh's. When times are hard and you need some replacement rubber for the ride, you won't…read morefind a better group of guys to get you through to the next paycheck. When I first went 6 years ago they took great care of me. A month ago, needed them again. Within 15 minutes they got two used tires for my civic at a great price. Fast, friendly, efficient. A week later I realized there was a defect on one of my tires. Brought the ride back in and they honored the warranty they promised the minute I produced my receipt. No questions, no BS, just great customer service and a smile. I couldn't ask for anything more. Please do note - this IS a used tire shop. If you're expecting the interior accouterments of a Beverly Hills spa, you'll be sadly disappointed. However, if you're one of us living in the real world, and need professional service and some temporary replacement tires... you'd be foolish to go anywhere else. Just sayin.

From the top. Had a tire blow out on my birthday. Josh's was open so I went there. Plus he said he…read morehad the correct tire size... he didn't. Drove on mismatch tire for a week with the promise that he'd get me the correct one. Anyways I went and bought tires on face book market place. Went back to mount them hoping he'd take his tire back and do it for free. They scratched my custom rims to hell. Later found out from joeys down the road which I STRONGLY RECOMMEND. Joeys Automotive. They told me he clamped the tire from the inside which was a no no. Scratched up both my rims. Anyways he discovered that the rim was bent. So I said I'd get it fixed somewhere else because his guy said "maybe" when Josh asked him if he could fix it. He strongly insisted that they could get it fixed like new........ After hitting my aluminum rim with a sledgehammer... they finally cracked my rim. I would have gladly went down the road anywhere else. And should have. He had no remorse for anything he did and still charged me for "fixing" the bent rim. I had to buy a new one as he took no responsibility whatsoever. Took it to Joey's down the road and BOOM. 20 minutes NOT A SCRATCH. PLEASE DO NOT GO HERE. SAVE YOURSELF THE TROUBLE AND MONEY AND GO TO JOEYS. I even asked him if he'd mount the tire on the new rim for free. He said sure. But I never took him up on that because why the FUCK would I after the experience I had. Just don't be like me and GO TO JOEYS.

Went to get my oil change and was immediately helped by Jake. He was super kind and informative…read more I'm always pleased with my experience here!

Cedar Park Residents: DO NOT go to Express oil change. They over filled my oil and my car broke…read moredown. After &700 for tows, rental car, and repair work, they refused to help us pay for any of the charges. They told me, and mind you, this company only markets oil changes that they had a full repair shop. I said that they don't have anything on their receipts or marketing about that. So yeah, they don't know how to change oil correctly and don't help when you ask.

We need more businesses like this. Honest. Candi. Fair pricing. Good service. Great people. Also…read moregenerous to the community.

Nice group of people. Kept my vehicle for more than a week to give me a diagnosis. They are very…read morebusy and do good work. Also, communication wasn't very good. Basically I just know if I went to the normal shop I use, I would have received a same day at most next day diagnosis and repair. I would have paid the same price for work and not have my vehicle tied up for a week and a half. I did call in to schedule a time to bring my vehicle in to avoid this. But to be fair, I believe they do good work and solid shop.

Amazing Customer Service! Awesome communication!…read more Nice to come out and not have any surprises. They do what they say they will. They always fit me in and my truck is always ready same day. I will continue to take my truck here for everything...inspection, tires, and maintenance!!

Similar story to the other reviews on here. Brought in our car for a check engine light and car…read moreinspection..then was told we needed to get all these things fixed that would cost us almost $4k. This seemed really high but we trusted them (unfortunately). We paid, left the car at the shop for it to be serviced, and picked it up the next day. Well, the check engine light turned back on the same day we picked it up. We brought the car back to the shop and they said they put in an incorrect part and would correct it without charge. Ok...red flag. We later called to ask when our car would be ready to be picked up, and the woman who answered said she didn't have our car there. What? Put us on hold for awhile, came back and again said she didn't have our car. Later, a different person called us back and said they do have our car and they need to order a part for it. Then, ANOTHER person called and said our car is ready, and they don't actually need to order another part (they got us confused with someone else) - even more red flags. Later on, we talked to a friend who is very knowledgeable about cars and told us we were definitely overcharged for simple fixes. Don't come here unless you want to pay for overpriced and disorganized service.