Best car place with fantastic staff and hardworking technicians. They always take care of me and…read moremake the process easy and stress-free! - real deal

I can't speak to the actual service as I never was able to receive any! I've made two separate…read moreappointments and have shown up to find out their machine is broken. No communication was ever made to notify me either time.

I took my vehicle to this lambs location because it is closest to my home. I wanted to get my car…read morecompletely looked over and be proactive to any issues. I also took it in for an oil change and state certification. Upon picking up my vehicle, they emailed me a report, which is nice. However, they merely went through a book that said "at this amount of mileage replace this", and "this amount of mileage also replace this". And then they recommended that I replace those items. What got my attention is why it said to replace the spark plugs and I had just replaced the spark plugs about 5000 miles ago because I was going on a long trip and I wanted to make sure that everything was OK. I actually had the whole car looked over to make sure everything was OK before I went on that 3000 mile drive, So I knew that the spark plugs were only 5000 miles old. I asked the girl out front if they actually looked at the spark plugs or if they just took it off of a list because my spark plugs are only 5000 miles old. She said they just take it from the list. And then I looked closer at my email where it said that my struts needed to be replaced and under the reasoning, it said "manufacturers recommendation". There were more things that were very expensive to be replaced because it was "manufacturers recommendation" not because anyone looked at my car. If I was not aware, I would've spent a great deal of money, replacing things that were not broken. Customer beware here. Just because they say replace it, it doesn't mean it needs to be replaced. I want a real mechanic that can look at something and see a problem or not and not look at a book and say it's at 75,000 miles replace this! I could've done that by myself . I'm giving two stars because the woman sitting in front of the business was kind and patient and informative. She earned one star for lambs with her smile. I am very disappointed in this Lambs. I won't be back.

I will not be doing business with Lamb's Tire and Automotive moving forward. I took my vehicle in…read moreto have then check on the battery. The car would not turn over. I was told that after the diagnosis, they would let me know approximately what the cost would be. I didn't get a call, an email or a text telling me what was wrong with my car. I did get a bill for over $1100 for the work performed. I worked initally with Brandon who is the manager and then after him, I worked with a guy named Mike. Mike is the one who called me to let me know that the car was ready and I was like "no one called to let me know how much it was going to be" after the diagnostics. Mike didn't know anything about that but he told me it was $1100 for the repair. Here's where it gets good... I was told that the battery was bad. This is the 2nd battery that Lamb's has replaced almost 2 years ago. The battery was covered under the warranty so that was free. There were two cables that needed to be replaced in order for the new battery to work. Mike then told me he was able to speak with Brandon about the labor costs and that they were giving me a $200 coupon that I could apply to the price of the work getting done. I ended up paying over $700 to get my car back and all they did was swap out two cables and put in a new battery. 2 cables and labor cost me $700???? That is absolutely ridiculous. I will NEVER do business nor will I promote LT&A and their shifty business practices. If I could give them ZERO stars, they would have it! Good riddance and I hope they get shut down for a dishonest way of doing business. Also, there was no follow up from the manager Brandon about this. He should have at least reached out and given me a detailed explanation but that did not occur.

Mauricio and the crew did me right on my brake job. They replaced my pads & rotors, and flushed my…read morebrake system at a really nice price on my 2002 Buick LeSabre, which needed some professional attention when I couldn't break the caliper bolts loose. Thank you all for your outstanding work. Highly recommended shop!

I've been coming here now for a bit now and this place by far the most honest mechanics I've…read moreencountered. They are very honest about what is or is not needed (spoiler: something your other mechanic told you might not be necessary yet or needed at all). Example: my other place told me that I needed to get rotors replaced (over $1000). This place told me that (1) I could wait until my next oil change in 6000 miles, (2) that they have a machine to resurface rotors instead of replacing them entirely, (3) that it would only cost me about one-third what the other place quoted. They are highly knowledgeable and they are also really good at finding deals. I referred a friend here who needed a part replacing and they called up different car yards to find the part to save her money (of course you can always get the more expensive versions of things too if you want). My friend just really appreciated that they were trying to help her save money. So yeah five out of five. I drive an hour out of my way just to come to these guys here.

They replaced my starter in an afternoon and gave me a ride to and from my home. I highly recommend…read morethem. 5 stars

ATTENTION F150 OWNERS: If you find that your 10-speed…read moretransmission is shifting hard between gears, I HIGHLY recommend taking it to Landsdale Automotive in Georgetown for diagnostics and repair. They fixed my 2019 and it is now running like new.

Shawn is such a friendly and attentive service advisor. I came in for a scheduled oil change but…read morehad an unfortunate surprise with my battery. He offered a very fair solution and we got everything handled in one visit. What a relief! This location is experienced and professional, I feel comfortable coming here and definitely would recommend to others!

Amazing service. I've been a customer for years. It is always a pleasure to take my car in for…read moreservice. They make you feel like family. Prompt, Polite, Professional and just plain Perfect.

Jennifer and her partner were great in working around my schedule and squeezing me in before…read moreneeding to leave town with my car (after it was broken into and wires/ignition switch were all exposed). They were so kind and easy to work with!

I recently had my brakes repaired using A Step Above, a very good experience overall. We went…read morethrough the wear patterns of the brakes, potential issues and possible solutions. Scheduling was relatively easy and job was completed with zero concerns. A Step Above is competitive in their pricing, add in the sincere approach, I'm not sure why anyone would go elsewhere.

I've been coming here for over two years and won't go anywhere else. They always do a great job…read moretaking care of both my wife's car and mine. Honest, reliable, and quality work every time. If you're looking for a trustworthy auto shop, this is the place.

Unfortunately, I have to retract the review I did of Christian Brothers automotive in Leander…read moreTexas. It is long overdue, but I was hoping we could find a solution to the problem . We had several thousand dollars worth of work done on our very old 2005 Dodge Durango. It needed a variety of things done the biggest ticket items being the air conditioning, along with many battery problems that once we got the vehicle back had not been corrected. The air conditioning items that had been installed lasted for 2 days. When we took our vehicle back the solution offered was to put a new ac compressor in which would be another 2+K$$$ I feel we were "taken to the cleaners". I'm so disappointed. We prefer to support local business but now my thoughts it shifted to buyer beware.

Joe Bob let us take shelter in his business from the torrential downpour when we were evacuating…read morethe Two Step Inn festival and let us stay until we had a ride. He was so kind and I'd definitely trust him with my business!

Brought car in for new transmission. not even out of warranty, via time, transmission goes out…read more They say, bring it in again, and try to charge us 13k for a new transmission and cat after only running the codes, they didn't even drive it. I'm a mechanic, and when I tell you this was the most incompetent shop I have ever seen. then After saying the diag would be free the had the audacity to say, the diag would 166.00.... to run codes they didn't even verify through driving the vehicle ( because the brake lights where out they said ).

On March 23, my father and I brought his vehicle to Sun Auto for diagnosis and repair of an…read moreoverheating issue. We worked primarily with Karl K., who was professional and thorough. After receiving a detailed inspection report, we authorized repairs only related to the overheating concern. The initial estimate was approximately $1,400, later expanded to ~$2,100 with additional approved items. Approximately one week later, I was informed that additional labor had already been performed due to complications encountered by the assigned technician, Robert Martin. This resulted in an unauthorized increase of approximately $700, which was neither discussed nor approved prior to the work being completed. This raised immediate concerns regarding billing practices. After nearly two weeks in the shop, we were informed that despite the repairs, the vehicle continued to overheat and the shop was uncertain how to proceed. During an in-person visit, interactions with staff (excluding Karl K. and the General Manager, Travis) were unprofessional and defensive. While the General Manager acknowledged communication failures and removed the unauthorized charges, the technician was unable to clearly explain why the overheating issue persisted after the repairs. After being encouraged to allow additional work at no cost, we agreed. Two days later, we were told the issue was resolved by bleeding air from the cooling system. We retrieved the vehicle immediately. Upon pickup, the vehicle was returned with loose bolts placed on the windshield and a non-functional hood latch, an issue that did not exist prior to service. Despite photo documentation, Sun Auto has refused responsibility, attributing the damage to vehicle age and denying fault. While Karl K. acted professionally throughout, the overall experience reflects serious concerns regarding authorization, workmanship, vehicle handling, and accountability. I do not recommend this location. Should the overheating issue recur, I will pursue further action.

We were visiting from California for the holidays and our car had some last-minute issues with the…read morealternator & CV axle joint. We literally needed to get home as soon as possible and they had our car ready within less than 24 hours and it was exceptional service. Not only that, but they also kindly dealt with my annoying warranty company for my car & they were so patient and kind about that too. Special thank you to Travis, Carl and Jacob.

I use Kevin's all the time now because over the last couple of years he's worked on my 2011…read moreMercedes ML350, 2012 Fj Cruiser and 2008 Lincoln Mark LT. He's punctual, knowledgeable, and my absolute TOP PRIORITY he's HONEST!

If you want your car repaired and done correctly with no crazy unnecessary charges or doing…read moresomething that does not need to be done then this is where you want to go! Kevin repaired my dad's 2006 Lexus. This is a no frills bare-bones "Let's get your car fixed and fix it right"place. Super honest and super friendly. It's always so concerning taking your car somewhere for repairs..but I tell you that I don't have to worry anymore. If I have a vehicle problem, I will be back at kevin's!