Joe Bob let us take shelter in his business from the torrential downpour when we were evacuating the Two Step Inn festival and let us stay until we had a ride. He was so kind and I'd definitely trust him with my business! read more

Brought car in for new transmission. not even out of warranty, via time, transmission goes out. They say, bring it in again, and try to charge us 13k for a new transmission and cat after only running the codes, they didn't even drive it. I'm a mechanic, and when I tell you this was the most incompetent shop I have ever seen. then After saying the diag would be free the had the audacity to say, the diag would 166.00.... to run codes they didn't even verify through driving the vehicle ( because the brake lights where out they said ). read more

Brought my car in for an inspection and was told it would be ready around 12. After hearing nothing for hours, I called and was told they "didn't have the correct information" and that I had to call around to figure it out. No one ever contacted me. When I went to pick it up at 3, five hours later, they hadn't even touched the car. Complete waste of time and very poor communication. If they couldn't do the work, they should have said so instead of letting it sit all day. read more

Transmission bumps when it shifts into second gear. I take it to them. They charge me 200$ to take a look at it. They tell me I need a new transmission because it bumps when going into second gear. 200$ down and they told me what I told them when I brought it in. Tried to charge me 5000$ to put a new one in and won't even tell me what's actually wrong with it. Predatory mechanic. Avoid. read more

Unnecessary Repair Cost My son's vehicle would sometimes throw a transmission over temperature warning, so he took it in for an estimate. Over $5,000 for a replacement transmission was quoted. One of the symptoms quoted was burnt fluid. He brought it to my house and I noticed the fluid was red, translucent, and did not smell burnt. My curiosity piqued, I dropped the pan and found no debris beyond normal light metal silt. A bit of online research revealed that this model was prone to solenoid valve failures that create these error codes. It took $500 of parts, and a lot of amateur labor hours, but it's now running like a champ. Shame on you Interstate for being so predatory. I don't see how this could be an honest mistake. A bill of that size is the difference between many people driving or walking! read more

These guys are great. My truck started running rough and the check engine light came on. I called Georgetown Interstate on a Monday morning and they got me in right away. The staff was friendly and courteous. They quickly and properly diagnosed the problem and quoted me a very fair price. These guys did a great job of fixing the problem and getting me on my way with my truck running smoothly. I will definitely be using them again. read more

100% recommended these guys know what they're doing I will never take my truck to the dealership again

Re 5 staring. I had my check engine come on and it was a purge valve, so I brought it in to get fixed and brought my kiddo. She was able to utilize their amazing playroom while they made their repairs, and I'm so grateful for companies having children amenities like this. Thanks y'all! read more

Georgetown Interstate Transmission & Auto Repair - Perfect play area - Auto Repair Near Me - Georgetown, Texas

I had the good fortune to find these guys on Yelp, we were new to the area still waiting for the house to close, my beautiful wife's truck had stating issues. So we took it the GIT, they had it for a couple days,but couldn't find anything wrong with it. A few days later she broke down on the off ramp in the freezing cold and was towed to GIT. Six hundred bucks for a new alternator. Well anyway, she was ready to go. And I gotta say it was perfect timing. She's a 4x4 and worked well during the Great Texas Freeze. So it's been bittersweet for us, we are grateful for GIT and the guys there for a speedy repair. I also had to get a new starter for my truck A couple weeks later. Sad to say I'll be moving farther away, I'll have to find myself a local mechanic in my are and am not happy about it. Thanks to GIT for getting it done. read more

Lost parts, could not complete repair shop manager offered no options/solutions saying wait around indefinitely or go somewhere else- waste of time. read more

Interstate transmission has since refunded half the $185 diagnostic charge. Just keep in mind that a review of your bill is a good idea at this location. read more

I came here on a hunch and some glowing reviews of this business for a State Car Inspection. I called in advance and was politely told they are first come first serve and there was one other person ahead of me. So I drove down and checked in and they came out checked me in and within 30 mins of me checking in my inspection was done and I was on my way. Ill definitely check in with these guys for me next routine car maintenance. read more

Georgetown Interstate Transmission & Auto Repair - Front Entrance - Auto Repair Near Me - Georgetown, Texas

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I came upon the Old Time Let Me help You Place, and One That you Can TRUST! I'm 76 yrs old and it is so nice to know that car service shops like this still exist! I have had my car serviced here and it's always been beyond my expectations, which are high. From the moment of walking in and hearing my issues to the great shop talents that know what they are doing-as great as any Dealership mechanics- and then to very very reasonable ending with the billing!! So when my 85 yr old friend came to me for help with his 14 yr old car transmission problem, I told him about Brandon and his crew at Geo Interstate. He brought his car there and Brandon + crew diagnosed the problem and he diligently went through the internet universe and finally found the part that was dysfunctional and replaced it to where Art's car is back to normal and running great. You and I know about ALL the tranny places that take advantage of so many because the Tranny is so complex, and to find AGAIN this HONEST establishment for repairing cars and charging only what they need to make a profit for themselves and not BILK you out of corruptive charges, I urge you to go here. I put my entire reputation on this, and I have never done this before. Talk to Brandon and expect the BEST! read more

It can be VERY difficult to find an good and honest auto repair shop. These guys are exactly that. Don't be fooled by the name. They do a lot more than transmission work! I highly recommend them!!! My firs visit was today, but I WILL be going back and suggesting them to others. read more

Terrible service. Brought my vehicle in for a steering column replacement and ended up needing a $4000 transmission on a vehicle that worked perfectly fine prior to visiting the shop. They did not properly fix my vehicle and refuse to fix it properly. The parts they use were used and worn and done and does not function properly and they will not fix it. They called the cops on me and tried to have me arrested but it didn't work. Then the manager Hector had his store associates who were not involved in the conversation at all post bad reviews on my business about customer service. These folks never even used my service to try and criticize it like they did. Please be aware!!! Especially if you don't have $4000 to piss off!!! read more

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They have taken such consistently good care of me that not only have I been with them for my last two cars, I have also taken my own mother's car there when she needed some work. So there you go: I trust them with my mother's car. read more

We took both of our cars here for our annual inspection. The process was quick and painless. We will be going here from now on!

I took my vehicle there for an oil change. The work seemed to be done properly, and the price was about the same as other places. But, the appointment had been made earlier, and I was promised that I could get the car back in 90 minutes (I had something to do nearby). It actually took almost 3 hours, nearly twice as long as promised. Would be a 4 star review if I hadn't had to waste more than an extra hour waiting. read more

I have used Georgetown Interstate for oil changes with no problem over the past few years. Always found them friendly and good to deal with. However, on my last visit in July for oil change, I asked if they could help resolve my front window on driver's side. Oh yes, not a problem was the response from Brandon who likes to call everyone brother, no problem. My car has 130,000 miles on it so have a car Shield Policy I paid approximately $852.00 per yr. I've had no previous claims to Car Shield. Bottom line, it took Brandon more than 2 weeks to make contact with Car Shield. On the 3rd week, in a conversation with the Mgr. Hector Tafoya, in absence of Brandon, Hector informed me his "high paid Tch" determined I needed to replace the window controller and the motor, Hector was confident of his High Paid Tech as he called him. The cost to me with Car Shield supposedly paying a portion of the claim, to me it would cost me $750.00 or so. So once Brandon got back from vacation, he was going to call me to setup a service appt. per text message I received. But after waiting another 2 weeks after Brandon's return and with no call from Brandon, I decided to take it to Toyota in Cedar Park who determined, quickly, the problem with the window was simply one (1) missing screw in the window assembly, that's it. Again, just a missing screw in window assembly, so much for your "High Paid Tech" Hector of Georgetown Interstate. So bottom line, Hector and his crew were fixing to screw me for $750 + for a missing window control screw. I will Never return, nor will I ever refer anyone to this business, and I have referred several in the past but no more. read more

So this is my THIRD update on this place, and, if possible, they just keep getting better! They know they have a lifer customer in me, and yet they never just "phone it in." They work really hard every time, and I so appreciate their talent and attention and consideration. This time my 2003 Accord key stopped turning in the ignition, had to have the excellent Tip Tow (see my glowing review) haul me into the shop (well, not me, my car, haha). At first they thought it would need a whole new ignition, which i figured. I mean, car is old. And I agreed to the job, even though it's kind of a big job. The car is worth it to me. A couple hours later Bruce called me (hey, Bruce! you're awesome!) to let me know that they figured out how to repair the ignition rather than buy a new one, and I'd only be paying a fraction of the original estimate b/c they wouldn't need to buy the part. Now who does that??? Ethical people who care about their customers, that's who! A biz with integrity who clearly has roots here, and is more interested in people coming back over the years than with trying to make a quick buck. I had already agreed to the bigger job, and yet they found a way to trim my invoice way down AND get my car back to me the same day (we would've had to wait till Monday to get the part if it was a replacement). I can't say enough good things about this place. I absolutely love having an auto repair shop I can count on and trust....every time. Yay and THANK YOU!!!! In my book, you guys go above and beyond what you're required to do. You have a loyal customer in me for sure! read more

My co-worker highly recommended Gtown ITAP and I figured I'd give them a try. Wow and Wow!! I've finally found a shop where i'm comfortable bringing my Mustang. Gene (manager) was very helpful and extremely knowledgeable. I'm a car guy and most service shops annoy the piss out of me cos they barely know anything about cars. Not the case here!! Gene knew about the correct fluids for my Mustang and a few other things most repair shops would be clueless about. Gene knows his cars and how to repair them, that's rare!! I got there about 11 am and Gene had an available tech ready to change out my transmission fluid. He said it would take an hour, so i said I'd just have my coworker pick me up. And, to my surprise Gene offered one of his techs -- who wasn't busy at the time -- drive me back to work!! Granted, I only work a few blocks away and the tech wasn't busy at the time, but no other shop would offer that!! Interstate Trans & Auto is awesome. Above and beyond customer service, very reasonable prices, and above all honesty!! Thank you sooo much. Will be seeing you guys for my next oil change!! read more

These guys are amazing! I had multiple issues with my Traverse, the vehicle was not giving any codes nor was the check engine light coming on. When driving the vehicle it was shaking like I had bad tires but the tires were fine! These guys took the time to ride with me with the computer to identify the issues. They diagnosed the issues, ordered the parts and had it repaired by 5pm the next day! These guys rock! read more

You most often discover the true nature of people and/or companies when something goes wrong. To that... after having my rear-end differential replaced at Georgetown Interstate Transmission & Auto Repair, a bearing suddenly failed within a few days (manufacture defect, not the shop's mistake) while I was driving during the early morning hours on a Saturday leaving the car inoperable. I called the shop at 3 am assuming they would provide an after-hours message to include towing information; they did. I did not leave a voice mail message but at 7:30 am the next morning (a Sunday) the owner, Jim Bob, called me saying he had a missed call from my number and was concerned. After a brief discussion about the vehicle, for which he was genuinely apologetic. As a result of the bearing failure additional repairs were needed to the vehicle. Not only did Georgetown Interstate Transmission & Auto Repair completely replace/repair the rear-end differential (again) they also bore the cost of the towing charges and the extra repairs needed. None of those extra costs were incurred as a result of their fault, rather, it was simply a part default. However, they took responsibility and that say's a lot about integrity and also, taking care of your customers. I highly recommend Georgetown Interstate Transmission & Auto Repair. read more

Just moved from Arizona and so happy I found this place! This will be our shop for anything car related. The owner and all others working there are respectful, honest, and overall good people! Thank you for the wonderful experience, we will be back :) read more

I do not recommend this place for an inspection for license plate renewal as it takes way too long. I got there at 7:15 (1st when opened at 7:30) but inspection completed at 9:42. This is not prompt turnaround as noted on website. Plus Hector was rude to me when I checked in and later when I asked for update. read more

I moved to Georgetown a few months ago. I always figure it's not easy to find a new doctor and a new auto mechanic. These guys are very good mechanics. The starter on my 94 Mustang died and they had a new one installed quickly and reasonably priced. Super nice staff and owner. They'll even pick you pick up to get your car when it's done. Great service. I highly recommend. read more

Just wanted to stop by and call them thieves again for breaking my car and charging me an extra 250.00 dollars to fix it. Hope this stops just 1 person from going here. read more

Our vehicle broke down at the Shell station in Gtown off University/130 and we were towed to this AAA approved garage. Worked w/Brandon. We thought it was the starter but turns out, just some burnt wires altering the gas gauge reading (car was on empty but showed 1/4 + of a tank) Quick and honest service and repair. Will use this garage again for a maintenance repair (we live by Lakeline Mall). Very satisfied customers. read more

Gene is the most honest and helpful person I have ever met. He does all the work on my kids cars and if anything, and I mean anything, is wrong it gets fixed immediately and with no argument. Customer for life. read more

Great company to work with!! Had an AC vent motor problem with our Lincoln, took it in and Gene was very helpful, give us a quote and started working on the problem right away. Unfortunately, the issue was a lot more complicated and the cost to repair soared to almost 4 time the original estimate. After a day of them trying to figure out if there's a way to do the job at a lower cost, it was impossible due to the location of the bad motor will cost hours and hours of labor to remove. Most mechanic shops will probably punt at this point and try to provide some made up story to keep the job and get some money from the customer (since they already invested several man hours on it). Not these guys... Gene was very honest and straight up, offered to put everything back together and just call it a day. VERY impressed with their business ethics and honesty. They just gained a loyal customer and an advocate. We will definitely tell others to go there if they want an honest mechanic to work on their car!! read more

We drive here from Austin because it's so good. Gene and his staff are so friendly and helpful, and the repairs they do are HALF THE COST of places we've gone to in Austin. My whole family uses this place, and I would never go anywhere else. read more

Super honest shop. Very helpful staff and in the 4 years we've used them, and referred people to them, they always appear to try to do the right thing by their customers. I would highly recommend them. read more

My family moved here about 3 years ago we have brought al 3 vehicles to Georgetown interstate and up until recently we have been happy customers. I'm not sure if it's cause of it's recent new front desk people or the owners being out of the office more but they're not as friendly or accommodating. I don't feel they are consistent in their work and that's not comforting as a customer. No ownership by the technician in our recent visits, he wouldn't own up to the fact he did our inspection last year. Just a bunch of nonsense. Along with the enviorbment in the Twice I have sat in the office waiting and the front desk man has made comments about being frustrated with customer calls. My husband and I have discussed this and we are searching for a new place to take our vehicles. read more

My car ended up with more problems once they were finished with it. Do not be fooled by their all too caring nature of finding everything wrong with your car and then messing it up completely. I think all the reviews were made by family members... Sad. Pathetic. Biggest mistake ever... Maybe they are good with locals. Anyways I will leave the rest up to you. :D Warm wishes read more

Got an oil change and new filter for $22 using a coupon in Georgetown magazine. Staff was friendly and honest. The waiting space is also very nice. read more

There's not many things worse than breaking down away from home, but these guys gave us prompt and honest service for our vehicle. They are extremely knowledgeable and most of all, PROFESSIONAL. I wouldn't consider going anywhere else if we ever needed our vehicle serviced in the Austin area, again. read more

Joe Bob and his staff went out of their way to replace the transmission in my daughter's car. Being a single woman, I am always worried about where to take my car. I can tell you that this shop can be trusted to give you an honest assessment of what your car needs, at a fair price. They will not try to "upsell" you something you don't need. I will use Georgetown Interstate Transmission and Auto Repair for all of my maintenance and repair. I highly recommend them. read more

Good place to go if having car trouble...I have been going to these guys for several years now, and give the business a thumbs up for sure. They are always professional and courteous, and do good work on my vehicles, and don't mess around with unnecessary auto repairs, just the work that needs to be done. If I just need a state inspection, they make time to do it, and quickly...Call out to Hector at the desk and Kent for working my Acura in for a quick state inspection (like less than 30 minutes!) and being really nice about it as well...Thank You. read more

trustworthy and reliable. i have taken my car here three times since moving here a while back. they will tell me what exactly is wrong, how serious it is, and quote me at an accurate price. read more

Honest, straight forward, Gene is who I should have called in the first place. I had taken my daughter's car to another shop near Home Depot and was quoted $1400 initially, it sounded high so I picked it up (the quote magically came down to $1100). Gene squeezed our car in and found that one of the issues wasn't an issue at all. $400 later we were extremely satisfied customers! read more