The employees here are very rude and incompetent. I've only experienced irritation here. I work in retail so I know the way they treat people is wrong. They can all suck a big fat one. read more

I give ONLY 1 star for the following: Walmart Pharmacy has the WORST customer service EVER. I'm not going to name any names and hold my tongue but both the pharmacy tech and pharmacist were only concerned w/ their break periods and forgot to give my prescription which was supposed to have been ready 1 HOUR ago. People who shop there especially lone men look at you real creepy; it's very disturbing! Don't shop there alone! I give 5 stars to: The cashier who was really nice and considerate and professional. read more

Went in to buy a Vacuum Cleaner..... Wandering into the Electronics Dept.... Saw an Open Box TV I wanted to purchase... Sales person Christian was supposed to help me, I asked to get an additional discount which he couldn't authorize so he was going to get the manager.... It was taking a minute, but I was being very patient... Christian came to advise me that he was looking for a manager twice.. I asked, well in the mean time can you have the TV wrapped up in the bubble wrap, he said ok, but never took the TV.... I kid you not... I Waited for over 30 minutes... I figured it's Walmart, they could be busy. Well Christian never returned to check on us so I called the store on my cell phone to talk to a manager. Once I got him on the phone I advised him I was waiting in the back of the store for him.... Well Kelsy was extremely helpful and polite. He honored my request and made sure I received the discount.. But that Christian was never to be seen again... When Kelsy asked where he was... The other sales ppl said he went home....... That was the worse service Ever I received from Christian... Not once did he come and say, oh I'm off and going home.... Nothing of the sort.... Just left me sitting there.... read more

I'm not happy with my service here. THIS STORE IS THE WORST. I was looking thru the lipsticks in the cosmetics section and I asked this lady that was on duty on Sunday June 2 afternoon shift. This Filipina woman thats so mean. I asked her to help me out open up the glass door so i could check out which lip color i'd like. She walked up to me straight up giving me an attitude and I told her which color i like and she was like "tell me the name not the color" so I did, and when I told her she was like "go ahead and grab it dont wait for me to grab it for you." I just didn't say anything and opened the lip container a lil bit to see the real color inside because you know how sometimes it looks different outside the tube than it is inside. And she was like "oh dont open it they might think you're stealing" and I got so pissed who does she think she is. I put the other lipstick back and she was like "you're not putting it properly, I gave you a chance to take it yourself" LIKE BITCH LEMME REMIND YOU I AM A CUSTOMER HERE AND I WILL BUY THE SHIT I TOOK, YOU DONT HAVE TO BE RUDE WHO TF ARE YOU. MADE ME LOOK HELLA STUPID. I hate this walmart. If you wanna see mean people go here, theres plenty of them. read more

Dirty, slow, under-staffed, unorganized, unfriendly, dangerous. Go to a different walmart, even if you have to drive to Pleasanton, it's worth it. read more

Never call here and expect help. Just spent 30 minutes over a total of four calls, uncountable transfers, and two disconnections. The final time I was transferred to loss prevention. The lady used the radio and called a manager and had the manager help me (she cannot transfer calls back out to the other departments). A manager named Angela assisted me, apologized, and found my 1 hour photo order. The two stars is for the bad start, but she really did help me! read more

There's something about this Walmart that I dislike yet I can pin my dislike on one specific thing. Here are a few thoughts: 1. The Barren Land: If you been to other Walmarts, you will notice that this one is very empty. In fact, too much free space makes this place seem a bit off. 2. Well Stocked? Not really. They're suppose to have a lot of the staples, but on a day when i went in to redeem my free bottle of Suave shampoo, the entire section was wiped and no one bothered to refill it. 3. Poor Fishes: I swear my fish lasted 3 days. Poor guppy. Died so quickly and was probably dying at Walmart already. I pointed out there there were dead fish and a dead pleco in the tank. The Asian guy who worked at the aquatics section responded by saying, "oh? really? oh, well I will take a look, he's not dead". Right Mr. Nemo is floating upside down. Last that I heard fish swim buddy. 4. Poor Quality Plants for Aquariums: Man, granted the guy at the register charged me for a female guppy and instead of a plant saving me a dollar at the register, the plants died within a week despite me having experience with live plants. It didn't die because my shrimps ate it, but because the roots were weak and it was totally wasted upon at the Walmart aquariums. Not worth the 4.95 + tax per pot. Go elsewhere. 5. Hamster Bedding: Recession economy means even my hamsters butts need to downgrad. With that in mind, I bought some temporary "so so" bedding for them. Entire section was out of stock and I ask the person who worked there who didn't even know that the hamster section was behind me- started pointing me towards the gardening goods. Uh? 6. SLOW customer service/registers: So back to my fish story, I had wanted to buy a platy, but they gave me a guppy. Asian man who got the fish out literally net the guppy laid it down and said is this okay right after I said I wanted a lively fish- i doubt putting it in your palm and rubbing it with the net helps buddy. At any other aquatic store, he would have received the pink slip so fast. Now, when i was ready to pay for it, the guy at the register could not scan it right because the Asian guy had wrote down the number for a large jumbo goldfish. Poor guppy looks nothing like a goldfish. I'm guessing he did not know his fish types either. I pointed out I wanted a female and he asked me how can you tell? After the cash wrap guy said oh i can not get it to read as a lady guppy, I said okay just charge me something around that it's fine. "oh ok". Another time, this one cash wrap gal was yelling to her friends half the time she was servicing me. Whatever happened to the customer experience? I had my coupons and she asked me, is that it? another one? well you might as well shop for free! (okay so yes i love coupons but cmon' im not shameless either!). She kept debating with me that I got my gum for free both and I said the coupon is buy 1 get 1 free. She says again, well its under a 1 dollar so therefore they are both free so aren't you lucky. I pointed out that the max value of the other free item (2nd one) with the first cannot exceed the dollar figure. another "oh". long lines and very slow service- typical of Walmart. Plus: 1. Location: Convenient next to the freeway off 880 and near 580 going towards Castro Valley. 2. Affordability 3. Offers Discover Card Cash Back - very convenient to use! Safeway offers it too. basically, you can get up to $60 back in one transaction without getting additional charges to your credit card when you use discover in your purchase. read more

Worst walmart of all time. Filthy and small. Be prepared to wait a very long time to check out regardless of time of day.

worst pharmacy i've ever dealt with. rude and uneducated pharmacy staff. was told my prescription would take one hour and now it's been four hours. staff looked at me like i was gonna rip them off or something. will never, ever, use this pharmacy again. read more

Good people here.Some just look at you and runaway.And they don't have as much as the other walmarts.And when ever I press the "need assistance" button no one comes.And when I look for someone myself,no one has the damn key.So then I speak to the manager and he don't even have the key.Then when I found the girl with the key,she said "im on my break"! I said can you do it real quick.And she said sorry nothing I can do.So they need more people with keys.And fire anyone that pulls stupid shit like that. read more

I'm torn. Do I like it because its convenient or do I hate it bc I dread stepping foot in there because customer service is so freakin slow?? It seems like this location doesn't have what most other Walmarts have.. and so this has become my last minute resort if I don't feel like going out of my way to another one. The lines are ridiculously long and even the 10 items or less line drags. If I have to go, it's either reeeeally early or when they're about to close. Forget going any other time of the day unless I feel like hanging out at Walmart for the remainder of the day waiting in line. read more

This place is pure heaven compared to that shithole of a Walmart near my house in Oakland. I hope that whole place collapses in on itself and just disappears off the face of the earth because nothing in that place is of any value. As far as this one, it's very clean, well stocked, large and the cashiers are seriously the nicest Walmart cashiers I've ever encountered in my life. I also gotta give them props for having a lot of handicapped parking spaces, sometimes shops with large lots can provide a limited number of blue spots for people but this one doesn't. And they have a ton of those scooters and wheelchairs (which i've never seen in any store before and they've got these cool ass baskets in the front. I'm so going to bring my mom so we can shop together) right near the shopping carts in the front. As someone who has a disabled parent it's nice to see things being easily accessible. read more

The most unprofessional place ever. Customer service is terrible. Horrible service. I don't get it.

I'm not a big fan of Walmarts. They tend to be overcrowded and dirty. This one is not any different. However, I have found some exceptional deals on beer here (i.e., 12 packs of quality beer for $6), so I have to give 3 stars. read more

The customer at this Walmart store is abysmal at best. The layaway department is the worst I have experienced anywhere. I placed a television on layaway due for pickup on 12l9l19 which I actually attempted to pick up early well before due date and was told by a clerk at the layaway desk that he was not sure of all of the particulars surrounding layaway policies and that I should come back when is manager was in the store, on Monday. Why was this clerk so poorly trained and working this layaway department unassisted? I did return to this store to finish my transaction today which is 12/9/19. I experienced such a lack of customer service at this store that I refuse to ever walk into another Walmart. When I initiated the layaway of my item, I was told that certain delivery arrangements were possible. The clerk gave me information on whom I should contact regarding this. I did not know any better as I have never put anything in layaway at a Walmart. I went in today and was not only met with indifference, but was told over and over what they could not do and what Walmart does not do. No attempt was made to address the misinformation I was given. I presented the card that I was given when I first initiated the layaway. In, fact one the clerks who was at the layaway department at this time told me that the information I was giving to them was "jankey" and implied that I was trying to get something without paying for it. I said that I wanted my money back and another clerk in the department suggested to me that it would be easier, (easier for whom?????) If I paid the remainder of my layaway balance in full, pickup my item at the front of the store, and proceed to return it for full refund. I told them that was not going to give them another dime, and again I asked for my money back. The clerk seeing how very, very unhappy and displeased I was with this Stupid suggestion (policy?), that he gave me a partial refund. To insult a customer and make to no attempt to redress the situation has lost them a customer, as I do not condone nor support poor customer service. If I could give them a minus star I would. read more

ewww, i guess they don't have air condition?? it's hecca musky, and the employees were watching me, like i was gonna steal, how ghetto are they? boring read more

This is really on the San Leandro side of Hesperian Blvd. Right next to the new In-N-Out Burger restaurant. In terms of Wal-Mart it's a pretty decent store. Some items they don't carry in this store like they do in the larger store off of Davis street, however, this one is not as crowded, the service is much better and the store is newer and cleaner. Check it out if you get a chance. Very convenient to freeway and other shopping is nearby. read more

No comment. Barely could find anyone that works here, they all seems to be hiding all the times! and If I do find one, they are plain rude. I wish I can give this walmart a 0/5. read more

This Walmart is OK. I can tell if you have never been there it can be very confusing finding what you're looking for. Things are not well organized and there isn't much help to be found. read more

Walmarts all suck, but this one has 3 registers open. Been standing in line for 10 minutes, not moving.

I was in Walmart today and the employees there follow you while you are shopping I was in the makeup section and the lady was like right behind me watching my every move like I was going to steal something. Looking out what I'm picking up what I want to buy no privacy at all and when you're shopping I don't need other people to know what I'm buying especially the employees. I would give no stars if I could very disappointed not going back to this Walmart again. read more

Ghetto ghetto walmart. The sizes of clothes were all wrong,a 2x on a small,a large on a medium. While I was browsing through the active wear you had the manager arguing with an employee about taking a too long lunch break. read more

Fuck you walmart ! Employees here are so unprofessional and rude costumer service they hung up on me just because they didn't know the answer to my question. I'm going to target now. How are you going to have people working there who don't know nothing about the store . read more

One night, my dad, sister and I went to this Walmart to buy Samsung Galaxy Note 10.1. My friend who works there, is nice and helped us out to find if they have one in stock. He took a quick break and an old lady replaced him. I asked the old lady if she can check if other local Walmart have the product that I am looking for. She answered me with a smirk "Oh no, I can't do that for you, it's already too late" uh lady it's only 9pm, it is not that hard to search in your computer if you have a stock of a product elsewhere. My friend then came back and searched it for us instead. Though there was no Samsung galaxy note 10.1 in stock anywhere, that lady should've helped us anyway. read more

Walmart is always Walmart. This Walmart is clean and very organized. Easy to find things. Employees are great. Compared to other near by Walmart I prefer to go to this one. read more

I was in need of cheep work clothes needed sooooo being what Walmart is "Low Prices and all" I was going to enter the world of Wallyworld whether I like it or not. It was a Sunday and pretty much anywhere retail oriented stores will be jammed and sure enough. The parking was horrids. Then trying to find a shopping cart was a challenge. Waltzed in and oh lordy, I felt I have gone back into time. The line for the return/exchange was a mile long. So I quickly darted towards the mens section. I eventually found what I wanted from the selections available. I decided to browse since I am in Wallyworld, what the heck. The vibe and feel is I hate to say very saad. Everyone knows that the company does not treat their workers very well and all. Also go their 2 liter sodas for 84 cents! When it was check out time the lines was too long, and trickling all over the place. The cashiers working did not look like happy campers. The wait time was under 5 minutes and the cashier who rang us up was in a good mood. The last time I was in a Walmart store was in 94, and my journey here at Wallyworld will be pretty much its last. Target however, is a IMO much better place to shop and still get somewhat good deals. read more

Came here twice and my order was not ready ...staff apologize but come on after emailing me confirmation that my order is still not ready .

Quite possibly the worst online ordering system EVER! I ordered a LCD TV back in 2006 and they could not find my order within their receiving department. I said to myself never again! December 2015, I figured so many years has passed, they should have streamlined this process already. NOPE! Ordered a Nintendo 2DS online, I was told the order will be ready the same day so I went in, stood in line to pick it up only to be told that it wasn't ready yet. Checked their inventory, there's plenty so I went to electronics to buy it straight up. Only one person was working in that department and she was new and can't leave her post. Walmart, you suck! I mean it this time, NEVER AGAIN! read more

Walmart - Walmart's organization's skills. Tip: alphabetical to start - Department Stores Near Me - San Leandro, California

Wish I could give it no star. I will shop at Target, and for the rest of my life because they handle their returns with poise, efficiency, and never ever make me feel like I've stolen from them. This is a horribly managed store. read more

The best thing about this store is the remodeling. It was difficult at first because the store was a mess. They offer great prices on a more extensive selection of groceries, an entire freezer/frozen section as well as few fresh produce items and added to the optical department. A decent and well needed upgrade. Overall that's the only thing added. Upgraded shelves, signs, and overall just a new look. Overall, it was an ok experience. However, they do continue to follow their current reputation: crappy customer service. Just get what you need and go home is all I can say. read more

Do not try and save money by using Walmart's MY family mobile cellphone service! Go to T-Mobile directly, it is so sub-standard and erratic working, you will spend all your time on your landline with customer service! The difference between the services is, $4.00. read more

Worst customer service ever. I want to get transferred to the auto center. When I got put on hold for almost 15 mins and tried again and this time I didn't wait till 15 more like 10 smh.... then when I call the third time to the store it rings but they pick up and put it back to it ringing. Never I had to go through like this bofore. But I guess that walmart fir you. Target here I come read more

I am a firm believer in: You get what you pay for. For cheap prices, this is a great Walmart. For service, quality, ambiance, I suggest you hit up your local Tar-Jay. read more

This Walmart's got a Subway sandwich shop inside it! Not a Mc Donalds, a fricken Subway! This location is also much more smaller than most other Walmarts, but since it is literally brand new, the aisles were not flooded with fallen over toys. The selection doesn't seem to be as large as the Walmart on Davis st. in San Leandro. The cashiers here know how to get you going, they are quick and efficient! read more

as far as walmart this one is too small and never have every thing i need. Lines are always long.

This place the dumbest and worst customer service ever especially in the photo department. I took them 2 weeks to process my photos when it has never taken that long before. When asked why they gave the typical "I don't know!" answer. The managers are not properly trained on customer service issues either. Will never go back to this store ever again to get film developed. It's Walgreens or Target for me! read more

Not the most aesthetically pleasing Wal-Mart and a lil ghetto, but hey it's a big box store with almost anything that's needed for daily living so it works for the time being. read more

This is an o.k Walmart, it's large but bigger doesn't equal better in this case. If you have the transportation available..go to Plesanton or Fremont. But my love-hate relationship with Walmart will always be there ~My love for low prices on quality items my family does use & my hatred for your soul crushing company policies and politics... read more

This Walmart is one of worst customer service and lack of inventory store where I have ever been. Many associates, even some supervisor (Theresa) are inexperience and rude. They refused customer full payment to purchasing items in this location just because the customer has different first name in credit card from driver license even though the photo in driver license matches the customer's face. When the customer showed them the second ID (Costco card with photo) which match photo in person and in driver license. They are still angry and rude to take the customer stuff away. Theresa said:" if you will like to complain, go ahead and call Walmart phone #". When the customer asked her ID and she refused to give it to the customer. We all have to wait a long line for this ridiculous service. On the top that, this store lack of a lot of common use stuffs. I had to go somewhere else to get it. Even if they have some stuff, it is very difficult to find. In one Saturday last month, there were about 30 people waiting in a line, about only 6 lines open (the other 14 cashiers closed). I will not ever step in this store again. I will ask all friends to avoid it. read more

This store is always busy and so un organized. Asking for help is out of the question. I have learned to shop here early in the am if I really have too. But I always think of where else to go first. Photo department always gives us a hard time with my photos that I take thinking they are professional photos and they are not able to print them so I have to tell them they are mine and then after a a manager comes they get printed. read more