Kudos to ADRIANA !!!! 3 stars for Adrianna only I shop here a lot since it is so close to my home I always get 20% off coupons that print out with my receipt and I have the Walgreens app and also clip the coupons that apply to my purchases For some reason EVERY SINGLE TIME I try and use the coupons that print out with the receipt the cashier can never ever REDEEM it Ever never !! False advertising false and fraudulent Always a lame excuse System error system issue blah blah blah Well TODAY ADRIANNA CAME THROUGH AND CRACKED THE CODE I WAS ALREADY AT LEVEL 10 Adriana was patient and helpful and you need more cashiers like her read more

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I don't know it's my doctor or the pharmacy problem, the pharmacist always said my prescription is not covered from my Medi-Cal, and available to purchase over counter, it's never happened before I switch to this location, I think our whole family not affordable to get sick from now on read more

Walgreens - On the counter medicine - Cosmetics & Beauty Supply Near Me - San Leandro, California

Decent store!! Small parking lot but the store is clean and organized!! I usually come here for vitamins, deodorant, or snacks.. They have a good variety of vitamins, lots of sales. The only drawback to this store is that San Leandro High School is literally next door and across the street. So I avoid this store when school gets out, and at least 2 hours after that just to be sure. They usually have security at the door, I think mostly for the high schoolers. Located in Palma Plaza!! read more

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Needs a refresh. The parking area was dirty and the inside seemed run down. I wouldn't come back to this Walgreens. Just a mile away is a better, cleaner, safer CVS. read more

For Pharmacy - so unorganized. The wait time is literally from cashier lookimng formpeoples medications. They fill the prescription then dont know where they put it. Everytime they are running around everywhere trying to find the prescription. Calling in is ridiculous and the drive thru is always closed. Unfortunately stuck here. read more

Doing my Walgreens search, I found that the store I go to is permanently closed. I'm at a loss to know why the store is closed and what happened to my prescription information. read more

This pharmacy is worse than those I've been at in rural Virginia. Pharmacist and pharmacy techs are dismissive and will leave you on hold if you call, make you wait for hours to fill your medication, and seldom have the drive-thru open. Not including the thin parking spaces, hordes of littering high schoolers and vagrants, and lack of stocked shelves in the store, I (who lives rather close) would not recommend anyone to spend money at this location if they value safety, cleanliness, and customer service. read more

If not for the fact that Walgreen's is providing potentially life saving drugs in the form of a third Covid-19 shot, this review would read a bit differently. It's the pharmacy being understaffed that leads to the steam coming off of all the head of the people waiting in a very slow moving line. Us? We're fine but I wouldn't use this pharmacy for any other reason ever ever ever. The rest of the store has the usual stuff except most anything of value is not on display. Parking lot is a challenging but I kinda like Walgreens too! read more

While waiting for my Popeyes order, I saw Walgreens and wandered over. I really didn't have the need for anything, but you sometimes have an impulse buy once you're there. Smallish store compared to others. It seemed pretty busy and there was a bit of a checkout line. Thought of printing out photos, but I couldn't figure out how to do it. No one to ask. I decided to just go. It's a nice store. I'd return if I had a purpose for something. read more

Conveniently located in Palma Plaza near the San Leandro High School. It's a good place to buy snacks, etc while on the go. Four stars, since one time an employee thought I was a student from the high school due to my height. read more

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Very unprofessional clerk named Jazmin. I ordered online to be picked up in this location, showed her the email that it's ready for pick since a day before but she said it's not there. My hubby came back with me to talk to a supervisor but the african american lady clerk helped us and it was just there. Jazmin had to lie since she's lazy looking for my package. Even though this walgreens is the closest to my house, I will nevet go back in this store again. read more

Rude ass workers have no respect. I literally asked for a return and a girl had a whole mental breakdown. Like I don't got aniexty too??? The man threw the receipt, at me after I said I didn't have an id right after I just seen him to get my shut I wanted to return. read more

This review is for the pharmacy. TAKE YOUR PRESCRIPTIONS ELSEWHERE! Yesterday I came to fill a prescription and got an email notification a couple hours later that it was ready. Today I go to pick it up and they tell me it's not ready and to come back in two hours! I was livid. I showed them the notification I received yesterday and the guy at the counter said something along the lines of "they must have just placed the order. It's not ready yet." That wasn't an adequate response given that the notification stated that the prescription was READY for pick-up. I was frustrated so I told him to give me my prescription back so that I could go to a different pharmacy. He told me to wait a sec and then came back and asked if I could wait ten minutes while they fill my prescription. It's absolutely ridiculous that I had to threaten to take my business elsewhere for them to decide to fill my prescription ASAP, a solution that should have been presented to me as soon as they realized that they messed up. While waiting for my prescription, I heard an elderly woman who was behind me in line ask the guy at the counter for her automatic refill. He told her the order wasn't placed yet and if she could come back tomorrow. She was frustrated. She told them to get their act together so that she doesn't have to waste time in line only for them to tell her her automatic refill wasn't ready. She told them it's automatic for a reason. So not only did I receive horrible service, a lady behind me had issues with them too. This is enough for me to never go there again once my current prescription refills are done. I also didn't receive an apology from them for their mistake. I strongly recommend you don't waste your time here. read more

Not to impress the setup in the drugstore did away with the hand basket bunch of empty shelf and also the staff there are so unfriendly period. read more

I made an appointment to have a Covid test at 3:45. There's a long line through the drive thru and the email specifically says you can't walk in, have to wait in the drive thru. I call the store to see if I can walk in and they say no, I just have to wait and they'll still take me, just people come and their prescription isn't ready. Over a 15 minute wait and I haven't moved at all. No point in making an appointment, they won't honor your time. read more

One of the most unprofessional Walgreens i have ever been to. Ordered a package online and had it delivered to this location and they would not release it to me. I gave them my ID, tracking number , and original receipt of purchase all showing my name & address. So called "manager" at the photo station got upset and walked off when i explaining the pickup process to her. Can't recommend not going here enough. read more

Before taking a cruise to the Bahamas I scheduled and took a COVID test which is a requirement to board the ship. After I got to Miami I checked my test results and they were inconclusive. Do not trust this pharmacy for your COVID test. I had to pay extra $200 for a new test before I was able to board the ship. Terrible service I see why this place has bad reviews!!!! read more

It was T-mobile Tuesday & I received a reward to get 10 photos printed out for free. I uploaded the photos around 7:45pm to be printed, then I received a confirmation email stating that my photos will be ready for pick up by 9:04pm same day. I was so excited because I was finally able to print some pictures I've longed been wanting to print. I eventually drove out to Walgreens around 8:55pm to pick up my photos. Once I got there the lady at the dept told me that the photo dept closes at 9:00pm. I was like well then why did u guys email me stating that it's ready for pick up by 9:04pm. Judging by her tone of voice she was not that friendly. It almost felt like she was giving me an attitude. Then I go onto my phone to check the store hours of operation & seen that the pharmacy closes at 9pm; however, the store & photo dept closes at 10pm. I went back to her & I was furious because it felt like a real inconvenience to for me to travel out there wasting my time & travel cost i.e (gas.) She said it has been like that for a year now & I can come back to speak with the store manager tomorrow morning. I understand she's tired & probably wanting to go home, but she could've at least try to be a more helpful. Walgreen seriously needs to clarify on their website what their correct hours of operations are & especially for each department if they're not all closed at the same time. Such a hasstle!!! read more

Walgreens - Pick up time, closing time, LIESSSS - Cosmetics & Beauty Supply Near Me - San Leandro, California

I ordered for curbside pickup. 2 hours ago and just got confirmation of order email. Maybe im just impatient but when i order thru other stores in 2 hours i have my items. This is not my first time noticing this it seems to be the pattern with them no matter when you order. read more

This place can't find people's prescriptions. I was told I have no prescription so I leave the drive thru and park. I jump on the phone and the person on the phone says they have a prescription for me. If a pharmacy can't even find people's prescription, I don't trust they have the competence to fill prescriptions properly. Total fail. read more

I have had schedule my daughters vaccine shot for 1pm and me and the kids have been waiting for almost an hour and they have closed the pharmacy spot. They are understaffed here and needs better time management for each individual appointment. I would never recommend this place to anyone. It explains why it has so much low ratings. Management should be replace to improve this horrible services. Please find a better place to get your refills, meds, or other appointments. read more

Horrible customer service.. i made an online order and when i wanted to pick up i was told it wasn't ready... that was literally 3 hours after receiving ready for pickup message. And the girl and manager were not helpful at all. I asked them if they could at least cancel my order and they said to do it online which it didn't allow me to do so.. so frustrating read more

Walgreens has definitely changed. haven't been to walgreens awhile. changes: -points rewards program -specials good only with "card" -in house coupons (on ledge) for additional $avings -lots of specials, even noted on shelves (before not noted) even more surprising, ad items are in stock. buys: basch lomb contac lens solution.. (6.99) -cheaper than costco -didn't grab store coupon, lost $4...(got it at next stop) notes: -staff overworked, minihelpful -would return -large store, large parking lot. -heavy traffic sometimes. read more

The Supervisor Adriane was so Polite and Professional. She made my shopping experience at Walgreens on 136th very easy. Because of her Great Customer Service, I will Always Only shop at that Walgreens and I will also recommend my Friends and Family to shop at that Walgreens as wellGOD Bless. read more

This is one of my favorite local Walgreens. It's nice size, clean and they actually have advertised products. I've experienced at other Walgreens that items mentioned in the weekly ad, they didn't have the products. The only thing I find annoying is when I go after work, right when school is let out and all the teeney-boppers from San Leandro High are crowding the door way. Apparently they have a limit of students that they let in, and they have to leave their bags at the front door. You know how the story goes. But they're just your typical annoying teenagers and just in the way. So if you plan to go during the week don't go during the 3 o'clock hour. read more

Walgreens - Cosmetics & Beauty Supply Near Me - San Leandro, California

This place is a joke! Super long lines, no helpful employee in sight. Both times coming for the covid vaccine, we waited over an hour!!! This place is what I assume hell is like. The DMV is run better. read more

Photo department customer service is horrible. Long wait time, so rude. Go somewhere else

It has been such a bitch to pick up my prescriptions on this store. Either they closed or closes early or too long of a line that i had to leave and then when i came back they were fucking closed its so annoying read more

I scheduled my covid booster at Walgreens since it was the only place where there were appointments. I guess I now know why. I was 20 minutes early to my appointments but stood in line for 45 minutes waiting to talk to someone at the pharmacy. Once I got through I was instructed to wait for them to call me for my shot.. right now I'm the only one waiting for my booster (everyone else is picking up prescriptions). I've been waiting for 15 minutes and when I went up to ask for an ETA they said another 15 minutes. It should not take this long. Worst experience and lack of time management.. read more

Worse WG ever, assistant manager is so not smart enough. And near by high school students stealing staff every morning 8am for excitement not because they are poor and need staff or anything ... sad... pharmacy ppl are try work hard and nice but takes forever getting elder's med. They have to priority drive in pharm section . I hate this area hate this Walgreen hope close down . read more

Walgreens - This girl Mari is very nice pharmacist . And pretty too - Cosmetics & Beauty Supply Near Me - San Leandro, California

They ask you to make a COVID-19 vaccine online & pic a time slot. When u get there, you have to wait at least 20 minutes for them to check you in then u have to wait another 20-30 minutes to get your shot. No wonder not everyone is not vaccinated. Our working people do not have an hour to waste to wait to be vaccinated after they made an appointment. Why do you make us make an appointment if u can not vaccinate us. This is the worst case of vaccination I have encountered. Very disappointing. read more

This is for the phot dept. I sent in a order about 300 pictures. When I went to pick them up... the first few pictures were fine. Once I got home I went though all 300 and about 250 of them had three lines going across. (Machine problem?) So I took them back and the guy said he would reprint them. Once he started to print them I wanted to see a few of them to make sure they are good. He showed me the photos and they all had a white line border on the left side. I explained to the guy that if I am paying for these in full I should receive good quality pictures. He called the assistant manager who told me that's the pay I submitted my photos which is not true. I made sure my pictures were sent correctly and had them on my phone as proof that they don't have a border! She kept saying it was my fault. After about 15 minutes john gave me two options they cut all 300 or give me employee discount. The discount is what I took. I came to pick them up and a young man was working there. He gave me a 10% discount and I was told it would be 25 but I didn't complaint because this was just a horrible experience with the photo department. I wish the managers had better customer service skills and listened to the customer. I didn't even get all my photos. read more

In general, I think Walgreens is the most unorganized store. It's super slow and the employees just don't know what's going on. This Walgreens photo Dept lost my photos even though I ordered it on the same day. So they have to reprint the photos bc they can't find it. So it takes 10x longer!!! Also on a number of occasions, they charge items more than it's listed on the shelf. read more

This pharmacy has to be the absolute worst all around, the lady who "helped" is was unbelievably rude, suffers from power trips and most importantly should not be a supervisor. First I called, the hold music would cut out the phone would ring, someone would answer then place me back on hold. This happened 6 times before they eventually just hung up on me. So when I finally went in I already had low expectations, but I guess I shouldn't have had any expectations. When I arrived I explained that my insurance company notified me they sent them a letter of reimbursement because Walgreens made a mistake and shouldn't have charged me for my daughter's prescription. The lady told me they didn't receive anything, so I politely asked if she could at least check if they did not just dismiss me. She rolled her eyes and said " I'm the supervisor we didn't receive anything" in which I replied, I have a copy of it and it's dated over 3 weeks ago so if she could please check, as I have been waiting close to 2 years for this issue for be resolved. She rolled her eyes again and raised her voice and repeats " I said we didn't receive anything, did you need anything else we are busy " Never have I ever experienced such horrible customer service and lack of professionalism. This Walgreens would be better shutdown because it always seems to have an issue with horrible employees in its pharmacy. If I could give 0 stars I would read more

Placed four orders for photo books never received. Went to 1465 136th ave and was told by Daniel that I was called at 7 am , left a voicemail and email.All of which are Lies and can't get order transferred nor does any of the other stores called have paper to complete my order so annoying. Horrible business read more

Terrible service at the pharmacy. A 10-15 apt turned into over an hour 2 days in a row. The pharmacy tech or clerk was completely rude. Not to mention the parking lot is basically a trash can. Went to CVS and was out in 10 minutes. I will never set foot in this place again. read more

The cashiers are so snobby like they own the place! I earn more money than you. Duh! Be nice to customers! They really trashed this place. So dirty too! read more

We live within walking distance of this location and have relied on them heavily for random things over the years... Last minute gifts, ice cream runs, replacement mascara, photo developing & more. It's Walgreens, not luxury shopping. The staff deals with some ruckus kids from SLHS, so IMO they deserve to be exhausted a bit. I try to be friendly and they're almost always lovely in return. Ya get what ya give! I have to rave about the pharmacy for a minute. I came down with a horrible illness one night and called Kaiser desperate around 8:30pm to speak with a doctor over the phone... After a 15 minute consult, doc offered to send a prescription out for our pick-up, wherever was convenient. Insert: WALGREENS. My partner ran over and ten minutes to closing the pharmacy saved us $180 by offering the generic version in a mini-fill instead of full prescription, suggesting that often one pill did the deed. By 9:15pm I was sleeping peacefully and able to avoid the ER. All hail, Walgreens. Ya got me there. read more

I came to get my daughters passport picture, I had to take the picture myself. They didn't know how to cut the pictures the right way. He tried a couple times, no one seems to care. The only thing they say it's "I will be there with you in a minute" (every 5 min) on my 10 years living in San Leandro, always the same thing. I rather drive a little bit more to get a better customer service in another store.. read more

Two stars only because the young lady that finally helped me was so apologetic and helpful. So sorry I don't have her name. Tried the pickup option available online. Had to go in store anyway, still not sure why. Initially told to have id ready and it was. Said I had to come in because I purchased cough syrup. Why couldn't they check id at my car so I could remain contact free? That was just the conclusion of the ordeal, don't feel like detailing entire experience. I won't use this store again. read more