I also switched from CVS to Versailles when CVS continunally did not have the prescriptions I needed in stock and would not get them in for weeks. Versailles had them in stock and I picked them up the same day. I am thrilled to have moved my prescription to Versailles pharmacy. No line, sweetest pharmacist and just a much better and friendlier experience than CVS. read more

This is the best pharmacy in the Bay Area. They are always friendly, professional, and helpful. They remember your name and help troubleshoot when issues come up with prescriptions and the insurance process. Support this amazing neighborhood gem. read more

I love my neighborhood pharmacy. They always give personal attention to my Rx, even calling to remind me to pick up, and everyone who works there is friendly and caring. read more

Love, love, love this local, independent treasure! They go above & beyond to help get the right medications during times of shortages, have free delivery. take my insurance, and fill things very quickly- most often the same day! read more

Always very helpful; never a long line. Favorite hardware store in Alameda. Thanks for the service!

This independent pharmacy is local and family run. Phil Jaber and his staff go above and beyond to assist their customers and take the time to provide information to help you understand each prescription. We are long time residents of Alameda and have been going there for over 30 years. We trust them thoroughly as do our doctors! read more

Philip Jaber and his staff at Versailles Pharmacy go above and beyond in filling our prescriptions. Their attentive service, care and friendly advice and feedback are invaluable. I have recommended them to our friends who also have been so pleased. This kind of service from an independent pharmacy is rare in today's world of mail order and chain pharmacies. read more

I am in the process of transferring all my prescriptions here. Sure, they don't have an app to refill your prescriptions but they have a person that answers the phone when you call! They are nice, professional and personable. I have never had such a lovely experience especially when comparing it to Walgreen's or CVS. read more

After being in the merry-go-round of doctors office, pharmacy and insurance it was great to actually talk to someone! A warm, personable staff that are always willing to help you navigate our very broken healthcare system. A true local gem! read more

Excellent customer service. They were helpful finding the best price for an expensive prescription. Free delivery. Wish I had known about Versailles sooner. read more

Provided all the necessary information to establish myself as a new customer: personal info, the meds I needed transferred and filled, insurance info, etc. Came back over a week later and they had only filled one of the prescriptions, hadn't kept my personal info, and were not polite when I said that I needed all the meds filled. No one is masked and I got big vibes that certain people were not welcome in that store. Immediately decided it was not the place for me and moved everything to CostCo where they are comfortable with a diverse customer base, wear masks, communicate in a timely manner when your meds are ready, and offer both online communications and mail delivery. I wanted to support a local business, but there is no sense in supporting a place that doesn't support or welcome everyone. read more

Highly recommend Versailles pharmacy.They are professional,prompt and detail oriented.Kudos to the entire staff !

Service staff are rude and constantly make mistakes that they blame on the doctor, the computer and the world. Multiple months of them messing up communicating with my doctors office, Safeway pharmacy was able to resolve in five minutes. Very low tech pharmacy, but refuses to talk directly with doctors office, their incoming fax doesn't work most of the time. Stay far away if you care about your health and medical needs being taken care of accurately. Don't even get me started on the HIPAA issues here... read more

One of the coolest things about living in Alameda is the "Small town" feel. Versailles Pharmacy is the perfect example. Knowledgeable, friendly and incredibly fast at their work. If no one is ahead of me, it seems like about 5 minutes to get prescriptions filled. Nice people. I give 'em an A+ read more

Phil is an Alameda treasure! The whole staff is efficient, quick and kind. When l worked in the Alameda ER l routinely advised to go to Versailles Pharmacy for fast service, often while you wait? read more

I used to go to Walgreens, until my wife was going on and on about how much more convenient Versailles is. So, I gave it a try, and it's night and day. I'll never go back to a big pharmacy. Pleasant, quick, and it's nice to actually get to know your pharmacists on a first name basis. read more

Versailles Pharmacy is an AMAZING pharmacy! I can't say enough good things about the stellar CUSTOMER SERVICE that goes with using their services. I had a problem with the pharmacy I was trading with several years ago, and spoke with a pharmacist at Walgreen's about moving my Rx's to them; i was assured I'd not have a problem with a couple of my Rx's. Two days later, man were there problems. Needing my medicine, I stopped in here. I was treated like a Prince! I've never looked back. Phillip and Maryellen are some of the best people you'll ever have the privilege of working with. The folks on the Hardware side of the business are also friendly, knowledgeable and just nice people. Oh, did I mention that both of these businesses are independents? They are. As the son of a pharmacist and drug store owner, I truly appreciate not having to spend my money with a big corporation establishment, and just being a number. You know the corporations that took down most every small drugstore in towns across the country in the span of about 10 years? The same way Agent Orange did the same damned thing with all of the independent hardware store. If I could, I'd give Versailles Pharmacy a hundred stars. Now, this is how you treat customers! I actually like coming here a couple of times a month and seeing people I consider friends. read more

My wife was in a lot of pain from an allergic reaction. We saw an ENT specialist who prescribed a medication and sent it to one of the big boy pharmacies. Upon arrival at the big boy's, my wife was told that they do not have access to that medication. I called Versailles Pharmacy. Phillip answered. I told him the medication and asked if he had access to it. He checked his sources and said, yes, he could get it. THEN, he ordered it for us BEFORE he had the prescription to save us a day waiting. We got the prescription transferred to Versailles the next day. My wife picked up the medication that same day and is well on her way to feeling better. Thanks, Phillip - that was really beyond the call of duty! read more

I would highly recommend making this your pharmacy. 1000x better than CVS and Walgreens. They fill your prescription immediately with no hassle and they can even deliver to your door if you live in Alameda. It's easy to get someone on the phone and you never have to talk to a robot. They really are the best pharmacy in Alameda. read more

I thought I was going to lose my mind because of Walgreens. I wasted hours and hours every month dealing with their mistakes and waiting in endless lines. So I switched to Versailles. What a difference! Now *they* deal with doctors' mistakes and follow up on anything that's not right. And the wait is never more than 5 minutes - usually there's no wait at all. Wow, wish I'd switched years ago. read more

Amazing pharmacy, looks so small, yet has everything you'd need. Phil Jaber grew up in Alameda, great guy. Staff is very good. Museum-like display of old medicines and implements really interesting. Free delivery, although we live so close we usually go over. Nice benefit- shares space with Encinal Hardware, so if you have to wait to get a new prescription filled, you can shop for wonderful greeting cards, or find probably anything you've ever wanted or needed for your home! read more

Great pharmacy!!! Great people!!! Totally agree with other reviewers -- Ditch CVS and Walgreens and go to Versaille Pharmacy and get treated like a neighbor and not a number. read more

This is an amazing pharmacy. Friendly, efficient, helpful, and knowledgeable. This is the only locally owned pharmacy in Alameda. After finding them, I will never do business with CVS or Walgreens again. As one review said it has old, small town ethics. Mary was awesome to speak to on the phone and she took care of everything. read more

Old, small town ethics and attention in both the Pharmacy and Hardware store. Places like this are what keeps the soul in a city. They take care of my family read more

Super friendly neighborhood pharmacy. They handle my mother's prescriptions...they even mail them to her...they are awesome. Always a great experience from them. Support this mom and pops store. read more

ALWAYS friendly, ALWAYS efficient! The absolute best pharmacy we have ever been too. This pharmacy is great! They are friendly, helpful, knowledgeable and it feels so much more personal than a chain pharmacy. Warm, welcoming, and they know you by name. I absolutely recommend! read more

Always friendly. Always efficient. And they deliver---just like the old days. A one-stop must for prescriptions and hardware. read more

By the way...I am a real client and received no compensation for this review! It's totally true! Versailles Pharmacy is one of the best small businesses on the Island! read more

I used this pharmacy for a long time and have since moved away but as I am currently struggling to get my prescriptions filled through large chains I am literally longing for the days I could use Versailles Pharmacy. They had gotten new staff just before I stopped using them but prior to that I almost never ever had to check in, they knew my name already, and I'm certain the newer staff would have gotten to know me if I'd stuck around. They were really great about making it easy for a family member to cover my prescription costs and were always super communicative and helpful when there were issues with medications as far as availability or insurance or whatever. As someone who lives with chronic illnesses this is exactly the pharmacy you dream of. Thank you Phil and the rest of your team for making something that can be so personal, important, and stressful so simple! Missing your excellent work and care! read more

We started coming here after having horrible issues with a major chain pharmacy that just didn't care. It's great to have a pharmacist you can talk to and not get lost in the crowd. The problem is, most of the time Phil is great and goes above and beyond the call of duty to be helpful, but other times he's rude and has snapped at me and left me in tears. I know we all have good days and bad days, but you have to control it and be professional. Very competent pharmacist, but I can't keep walking on eggshells not knowing how I'll be treated on any given day. I won't be going back. read more

Wow super friendly knowledgeable helpful pharmacist!!!! Support a local business. Never going back to CVS and Rite Aid. read more

Phillip is the best. I try to support local businesses every time I can and with Versailles, they not only give you quality, personal service and look out for you but they go out of their way and will even deliver. read more

There is absolutely no reason to go to Walgreens or CVS when you've got an honest-to-god hometown, independent pharmacy where they know you, and you know them, and they deliver. Period. read more

The absolute best pharmacy we have ever been too. Located in Encinal Hardware it is super convenient, especially for east enders like myself. They have great customer service and will get most medicines you need within a day. We have a little guy who has had lots of medical issues and this place has been so great about obtaining the medicines we need. Thank you! read more

This pharmacy is great! I transferred my prescription to them after having issue after issue with CVS and I wish I would have done so sooner. They are friendly, efficient, helpful, and it feels so much more personal than a big pharmacy. I highly recommend! read more

I have been coming here for years and have always found that if Mike or Phillip don't see what I need on their extensive product shelves, they will have it in a few days. The whole staff is very helpful in solving mundane and very unusual problems in painting, plumbing, electrical, gardening, modifications, etc. tasks. Well Done!!! read more

An independent drug store with a big chain attitude. Went here in hopes of purchasing pseudophedrine 30mg in a bottle. The first clerk didn't know what that was or whether they could get it, and the female pharmacist pointed mutely at the blister pack pharmaceutical scam packages (just like Walmart carries). Further questioning resulted in a basic, take it or leave it attitude. Sorry, but you lost my respect and any possibility of my business for this lifetime. Pseudophedrine is the chemical equivalent of ma-huang which the Chinese have used for thousands of years among other things... for sinusitis and allergy relief. It costs about 6 cents per pill in generic form, retail; and you want to point me to some branded overpackaged substitute at over 40 cents per pill. This amounts to a 666% markup for a box and bubble package. Why not just go to Walmart? These folks have the customer service lip service down, but all they deliver is a bad attitude. Local? Yes. Personable? NO. What a disappointment. Want a great pharmacy? Try Maximart in Palo Alto. Yes, I drive 45 minutes to a pharmacy since the Elephant Pharm closed in Berkeley. And, the Yelp review filter is an utter scam. read more

Very coolaceous business. I'll always get all my drugs here. Phil is just a super guy, and always friendly and nice.

A good neighborhood pharmasist. Always pleasant, quick and nice to have an alternative to a larger chain operation.

We really, really appreciate the friendly, knowledgeable service from everyone who works at this pharmacy. They can be depended on to fill every prescription quickly and accurately. We love having a small neighborhood pharmacy instead of lining up at the huge drugstore chain. read more