Versailles Pharmacy

Wow. I completely echo the recent one-star reviews about the inability to get anybody at this…read morepharmacy on the phone. Some months ago it seemed they had made some improvements, and it was getting a little easier to get a human being on the phone at the pharmacy, but more recently things have really taken a nosedive. Calls to the pharmacy are now routed through a call center located who knows where, but since many issues can only be resolved at the pharmacy itself, the call center ends up transferring you to the local pharmacy you were trying to reach in the first place, wasting your time in the process. When you get transferred to the Otis Dr. pharmacy, they simply do not pick up the phone. You are put on hold and put back on hold infinitely until you give up or the system automatically hangs up on you. This is completely unacceptable. Zero respect for customers, their time and well-being, especially the infirm, elderly, and disabled who may not have the tenacity to keep trying to reach this unreachable pharmacy. Having no way to reach one's pharmacy over the phone is a health and safety issue that warrants a formal complaint with the appropriate government agencies. All because Walgreens corporate doesn't want to spend the money to staff appropriately. Shameful and inexcusable.

If there is a problem with filling a prescription, there is no way to reach them. Call them? The…read moreline gets hung up. I get meaningless updates on filled prescriptions but no info on why something is not being filled. Then, they just delete it without telling you why and you start over again. Terrible

Valentine's Day is right around the corner! Don't wait until the last minute to get your better half something nice. ;)

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They've replaced the cash slot cards with this. The steady elimination of cash continues. SMH.

CVS Pharmacy

2.3(120 reviews)

0.5 mi

This is the face of a respectable 58 year old woman who just shat her pants in CVS. She was waiting…read morefor a prescription to be filled, and after 10 minutes, had a dire emergency. She walked calmly to the pharmacist who was filling her prescription and whispered "Can I really not use your restroom? It's an emergency. " After being told "We have no public restroom" this brave soldier attempted to run to her car and did not make it. As the blitzkrieg raged, she received a text from the pharmacy saying "Your prescription is ready." She henceforth shall be taking her business elsewhere. P.S. Be prepared to call for Customer Service if you need some TP after you poop your pants in the store

Small parking lot. I got super lucky someone left right as I pulled into the parking lot, and I was…read moreable to snatch up their spot. Service is super slow. Had to get medications and pain relievers among other items, and had to press the service button more than once in each aisle. Even a lady who came in with her dog went in line to the pharmacy (and believe me, there was a LINE), and when she was done and turned to leave, she saw me and remarked, "omg, still waiting???? Gosh!" Needless to say, I've been at better CVS spots.

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Walgreens

2.3(110 reviews)

2.5 mi

Walgreens Store #4050 1916 WEBSTER ST…read more Alameda, CA 94501 If you shop here, bring a large shopping bag! This is the Walgreens in Alameda's West End, aka The Walgreens on Webster Street. Recently, I started shopping at Walgreens again for my HABA needs (HABA is Health and Beauty Aids). But on a Tuesday evening, I went in this Walgreens for milk and ice cream. First thing I noticed.....there's no carts or shopping baskets. I looked around and didn't see any. I asked the cashier, and she said if you don't see any, then there must be none. She said I have to carry things in my hands. You know, that limits how much I can buy, and lowers the store's sales. I found my jug of milk and ice cream. I stood in line, and a customer ahead of me had the only shopping basket in the store. The thoughtful cashier offered it to me, so I could buy more stuff. I asked why no carts or baskets, and the cashier said they were all stolen. The shoplifters use the carts and baskets to carry away their items. I don't know if I'll shop in this store again. Free parking

This has been a very painful process switching pharmacies to Walgreens. They never seem to have my…read moreprescriptions ready when they say they are and they give me wrong dates. And then when they are ready to pick up, they don't have them ready. I've gotta sit around in the lobby and wait for them to fill it. If I knew it was gonna be this terrible. I would've never switched pharmacies. I regret it now. Don't make the same mistake. I did.

PHARMACY DID NOT ANSWER THIS WHOLE HOUR, call a few times and did not go through!

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CVS Pharmacy

2.8(15 reviews)

3.0 mi

I have a "special" Rx that I pick here, rather than my regular pharmacy…read more It's the first time I am taking the medication and I had the pharmacist consult with me how to take them. It was a Rx she was not able to tell me, however, took the time to research and explain. I'm grateful for the extra effort.

HORRIBLE! Had to call here as the always incompetant CVS on santa Clara said they couldn't tell me…read moreWHERE my script has been "transferred out to." This location uses a BOT only - no human contact allowed or they hang up on you. Will be reporting them to the pharmacy regulatory board.

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Walmart

1.7(459 reviews)

4.5 mi

•$

OK, so first of all let me just say I love Gigi and Christina and a few…read moreOf my favorite staff members there, but they recently decided to redesign the entire store and put things out of place and so now we have to find things all over again Other than that, I think they need more cashiers on hand, cause the lines are way too long, especially in the morning hours and rush-hour evening hours If you have cashiers at every station, not just a few things will go a little quicker and lines won't be as long, but it seems like only a few stations are available at a time each day The only other thing I hate about the places that we have to get people to unlock things and for things like toenail, clippers, and shavers or whatever they put it in lock boxes, which is ridiculous

Check your receipts!…read more The shelf price is not the same as the scan price. I had multiple items on my receipt that ended up being a few dollars to double the price. I thought it was weird when my total was higher than expected. When I went to go look at my receipt, the items were more expensive than the shelf price. I bought: - Powdered peanut butter, which were supposed to be $2.50, but rung up as $4.84 - Nature Valley Cinnamon Almond biscuits, which were supposed to be $6.94, but rung up as $9.98 Then I had to wait in the customer service line for 30 minutes because it's always long and they only has 1 person working there. It's almost like they do this on purpose so people will just get scammed by the price and decide it's not worth the time.

3.1 mi•Laurel District, Upper Laurel, Lower Hills

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Underwear and socks were well guarded

High Street Pharmacy

4.1(50 reviews)

High Street is always a fantastic little pharmacy. They always have our medication, they have it on…read moretime, they have it at a reasonable cost and they tell us when it's not any of these things. That's what makes it a great pharmcy. I wish they had an online portal sometimes to refill things and tell me when things are ready but small cost for what is a great team. Plus they have the little peppermint candies I love for 10c.

Oh my God! I have lived in the neighborhood for almost 30 years. Why did it take me so long to…read morestart using this pharmacy. Clean, friendly, local, with good parking. I have officially switched all of my medication to this pharmacy from CVS.

Meds :)

Beautiful mural

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Dale mason

Target

3.2(346 reviews)

3.1 mi

By far, the best Target I've been to , and I've been to quite a few…read more I'm impressed by their helpfulness and friendly attitude and very courteous--from the floor clerks to the cashiers. The place is neat and clean and well-stocked. We actually found everything that was on our list. We're not from the area, but we usually take my Mom shopping here as she lives in the East Bay, so we come to this store often.

I usually shop on line and pick up my order here at this Target location. I find doing that to be…read moremore efficient. Online order is always correct, no issues. Customer service is friendly Parking can be hard to find as it is a busy Target location.

3.0 mi•Dimond District, Lower Hills

In Plain view of an empty box of a Stolen figure. They'll lock up the ink for printers but not for the collectible figures.

Entrance

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Late post- Look at the sign

CVS Pharmacy

1.9(99 reviews)

The Fruitvale District has everything one needs including an amazing Pharmacy…read more I just visited the Pharmacy with pretty challenging issues around a family member. Shout out to Marianne for her patience and supportive help. And to another staff member who was there filling in today. Apologies for not getting her name. If you need an amazing, professional, supportive pharmacy, Matt says before you get your grocery shopping at Farmer Joe's grocery or your coffee at Peet's, get your pharmacy needs at the local CVS.

The good of this location is that it's not too far from 580, and other neighboring businesses in…read morethe Fruitvale MacArthur area. At this location you can also get your meds, even the hard to find ones as for whatever reason this location tends to have them. Aside from that, however, this location is not very good in general. Parking is almost always a nightmare. As it shares the same parking lot with farmer Joe's and another business at the end of the lot it's incredibly hard to find parking that's close to the front of the store when it's busy. Staff can also be rough. I think it typically depends on the mood or if they had to deal with rowdy customers, but more often than not you're going to run into someone that's ready to fight back in a verbal argument. The wait times to get your medication are also very overwhelming at times. In spite of this, I will give the CVS Pharmacy a 3/5. The reason I'm giving this a 3/5 is that I get it. I used to work in the area years back. I would occasionally end up coming to the store. I don't blame the staff entirely and the location itself can't be blamed for the parking situation.

3.5 mi•Lakeshore, Lower Hills

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Walgreens

2.2(140 reviews)

A decent Walgreens store on Lakeshore Avenue in Oakland…read more I come here for some of the essentials when I'm in this area. This store is right next door to Trader Joe's, so parking on the lower level is major league hectic, you definitely have more luck trying to park on the upper level here. The store itself was just ok, nothing really stands out to me.

Always hard to find parking because Trader Joe's customers always take up most if not all the…read moreparking spaces. I think they could install self checkout and let shoppers scan and pay quickly without waiting in long cashier lines. Still it is a better location then the one on broadway where there is no parking at all and not even a loading spot you can drop off people.

4.9 mi•Montclair Village, Oakland Hills

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Rite Aid

2.1(101 reviews)

If I could give zero stars, I would. I live in the area, and…read morethis Rite Aid is consistently disappointing. The staff are rude and clearly don't want to be there--they act annoyed when you ask for help and often ignore customers while standing around on their phones. Even worse, I don't feel safe shopping here. There's little to no security, and I've had uncomfortable run-ins with creepy men hanging around inside and outside the store. It's unsettling, especially when I'm alone. For a neighborhood pharmacy, that's completely unacceptable. The store is also poorly stocked. They're constantly out of basic items, and the selection is way worse than other Rite Aid locations. Even the ice cream--something Rite Aid used to be known for--is a letdown. The brand they carry now is grainy, has a weird texture, and literally feels like sand in your mouth. It's gross. This place needs a complete overhaul--better staff, better safety, and better products. Until then, I'll be going anywhere else.

Unless you want birthday cards or beer, the shelves are virtually empty. This is a sad state of…read moreaffairs Rite-aid (and CA and Oakland) This is a common site at pharmacies in Northern CA. Rite-aid, what is the plan? Gov. Gavin Newsom and local leaders, do you have a plan?

LIP BUTTERS!!!!!!!!

$6.99 BOGO!

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50% OFF :))

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Kate M.

19 years ago

Phil is the GREATEST! Really, I'd like Phillip Jaber, the pharmacist here at Versailles pharmacy, to be my doctor, dentist, pediatrician and veterinarian. That way I know I would get the best care at the most reasonable price possible, and if anything went wrong Phil would fix it. I had gotten my prescriptions at a chain drugstore in town, name witheld, and stopped when I caught them cheating me out of about 10% of my prescription- with a cost to me of about $25 that one time. Who knows how many times they did that, or how many other people they cheated? Anyway, Ol' Phil would never, ever cheat a customer. I don't think he'd be able to sleep if he did. Plus, he's extrememly bright and works hard and really long hours and *he gets it right*. Go to this pharmacy. read more

Gary S.

10 years ago

Our family has been a customer of Versailles pharmacy for more than 20 years. It's locally owned and a member of the community . Philip Jaber the pharmacist and staff care deeply care for their customers . When you call somebody picks up the phone and talks to you you never go through a voicemail system . Detailed records are kept of your medication .The customer service has always been five star . Recently we have been traveling and we had to go to a chain drugstore to receiver medication. That's when I realized how wonderful Versailles Pharmacy is. Alameda is very lucky to have them . Thank you Versailles pharmacy for being there . You are greatly appreciated . read more

nancy o.

18 years ago

lovely little place tucked in the middle of Alameda. Going there is so refreshing as you receive personal care. Phil takes care of you, indeed, as if you were a family member... It is sweet. I have been suffering from back pain and he even suggested a chiropractor in town. You know the Dr. on the cover of the blue book. Anyhow, this pharmacy is a jewel and i feel confident that if one of my western doc makes a mistake prescribing the wrong med or too many... Staff here is competent and will catch things. Thank you read more

Countess A.

12 years ago

The last independent pharmacy in Alameda. If you need to avoid the chain stores this is the place to go. Shop the hardware store while you wait! read more

Kate M.

3 years ago

Phil Jaber is a greedy lying classiest. If I ever lay eyes on him again he's going to get an education in mutual respect.

Bette P.

205

1 year ago

OK, my stupid doctor's office sent it to this place, which is not open during the hours I can get there.

Versailles Pharmacy - drugstores - Updated September 2026

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This rating is purely to the front desk lady at the pharmacy inside this Safeway location working…read moreon 11/30/22. Today I walked in to the pharmacy for a vaccination appointment. The lady was clearly frustrated when I forgot my vaccination card at home. I told her I can come back with the card if that's an issue. She then found my information and yells what shots am I getting. I told her vaccination booster shot then she cuts me off and asked " what about the flu shot?" At that point, I had no idea that my dear husband had booked me a booster shot AND a flu shot appointment. Going into this Safeway, I had no idea about the flu shot so I paused and think quickly if I wanted to do both. At that point she yells again towards the computer screen saying " IS THIS YOUR HUSBAND's appointment or YOUR'S? You don't even know what you are getting? IIS YOUR HUSBAND GETTING THE SHOT OR YOU?!" I can't help but to wonder how can a person with zero professionalism be working at a pharmacy... I'm sure there are people out there that has their spouse or family member to book you appointments when you are honestly too busy with childcare at home, am I right? I strongly ask management to look into the type of person they are hiring and that the message these people are sending to their local shoppers. ** Hostile and unprofessional toward customers **

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