Walgreens Store #4050 1916 WEBSTER ST Alameda, CA 94501 If you shop here, bring a large shopping bag! This is the Walgreens in Alameda's West End, aka The Walgreens on Webster Street. Recently, I started shopping at Walgreens again for my HABA needs (HABA is Health and Beauty Aids). But on a Tuesday evening, I went in this Walgreens for milk and ice cream. First thing I noticed.....there's no carts or shopping baskets. I looked around and didn't see any. I asked the cashier, and she said if you don't see any, then there must be none. She said I have to carry things in my hands. You know, that limits how much I can buy, and lowers the store's sales. I found my jug of milk and ice cream. I stood in line, and a customer ahead of me had the only shopping basket in the store. The thoughtful cashier offered it to me, so I could buy more stuff. I asked why no carts or baskets, and the cashier said they were all stolen. The shoplifters use the carts and baskets to carry away their items. I don't know if I'll shop in this store again. Free parking read more

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I gave up and switched to Safeway pharmacy. Walgreens repeatedly claimed not to have prescriptions my dr repeatedly sent and had sent to same for years and the woman at the window was somewhere between rude and hostile. read more

The Cashier today was rude. She did not acknowledge me as a customer, spent most of her time yelling down the aisle talking to a floor person about recycling returns. When she got to ringing up my items she did not even provide the total until I asked. When I made the statement that it would be helpful to focus on the customer, she just pushed my items towards me and whispered "dick head" under her breath. Maybe she should receive some customer service training. read more

For medication with a co pay this is not a good selection. Their prices are crazy high and CVS or Safeway are much cheaper on average. For medicine with $0 copay this is a great place because it's clean and organized with professionals working in it. read more

I was so happy to move to this pharmacy, the gentleman I spoke to was lovely and so helpful. This week is a revisit to why I hate the Walgreens at South shore. So 100% don't bother with this place either. No one deserves to be given a lecture about how they're wrong by the same person who was the one to solve the medication issue literally a week ago. I give up. Garbage help find another brand of pharmacy and save yourself the hassle. read more

I basically use this location for the pharmacy, which I had to switch to when my usual pharmacy closed. In person, they're fine, though it's clear the store is understaffed and employees are overworked. I don't have a problem with the workers, just a problem with how the store is run. I tried calling the pharmacy 4x in 48 hours and was put on hold for 30 min each time to the most obnoxious hold music on the planet only to be hung up on each time. I needed a presciption refilled and was unable to do so through the app or the automated phone system. Thus, the only option I had left was to drive to the store to request a refill in person to be told that I'd have to come back in a couple hours. Something that should have been easily done over the phone so I'm not driving back and forth. The existence of an efficient pharmacy is as plausible as one of an efficient DMV. read more

First time here at this location Parking is easy to find, located inside Webster Square. Store is well stocked and the aisles are clean I noticed that many items are "locked up" to prevent stealing more so than most other Walgreens..... and it is off putting for me to even attempt to purchase one of those items since it takes a while for an employee to unlock the item.. Cashier was friendly read more

I stopped by here in order to buy nasal strips. It took a while but I eventually found them near the allergy med sections. When I went to the line, there were a few people ahead of me and the line moved faster. However, right after scanning my item, the store associate reached over and tapped through the payment screens before I had a chance to type in my phone number. I was puzzled by this but assumed there was some reason for it, so I just went ahead and paid with my card, but then I asked "so do I not get any rewards for this?" since I'm used to either getting to type in my number or the associate asking me if I was a member. However, this time the associate just said "Well, you didn't enter your phone number. The transaction already went through" and then shrugged and stared at me, as though it were my fault when they were the one who went and clicked through the screens without asking me or letting me read and select my own response. The printer was also broken so I couldn't get a receipt. Very strange interaction overall and did not leave a good impression. read more

Brian in the pharmacy was AMAZING TODAY. I'm grateful for his honesty and willingness to help when Good Rx didn't work out. He was incredibly helpful in educating me and letting me know what my options were. I could barely see him but did see a big smile. THANK YOU AGAIN, BRIAN!!! read more

5 stars for Jaymar at the pharmacy counter. I've had less than acceptable service at this same pharmacy from a female who I won't name (8 days ago). She wasted my time, gas money to come back, and sent me on an unnecessary wild goose chase. Returned this evening, and Jaymar said he thought he could handle it right there, and...get this...he did. I recommend you call before you come and make sure Jaymar is on duty. He's professional, warm, and actually cares about people. read more

I'm lowering the rating to three stars. There have been several times in the past, and including this evening (March 1, 2022), that no shopping carts and baskets on wheels were available for my shopping needs. I asked an employee what happened to the carts and baskets; to which he replied there were none. What?!? Okay, I purchased what I needed, but the load was getting heavy in my hands. I told another employee I was putting the items in my tote bag and I don't want management of the store to think that I have come in to shoplift. That's not my style to do a five finger discount. My mama taught me better. When I got to the checkout stand, I had to pull everything out of the bag for scanning, only to place the items back in my bag after I have paid. Walgreen's needs to do better and have the carts and baskets available for us senior citizens to do our shopping. I thought I was going to get some vitamins. They have their vitamins locked in their cabinets. Nix it on those vitamins until another time. I am also noticing more items are under lock and key, air fresheners and Prilosec. I know why. This Walgreen's has been hit several times by shoplifters, targeting cosmetics and hair products. read more

Mediocre in every way. They had a reasonable selection of shampoos and conditioners. But no blood pressure cuff with which to test your blood pressure. read more

The pits. Twice I had appts at the pharmacy confirmed online only to get over there and be told 1st: we don't have that vaccine we will have to order it. 2nd: Uh your insurance won't cover this RSV. Don't let them waste your time. read more

Pharmacists are very caring professionals. I believe the pharmacists are committed to the health and well being of their patients.

This location used to be my favorite store. I'm not too sure of that anymore. Every time I come here, they're always understaffed with what seems like it's just one person working. Two employees max. When attempting to grab a few items and pay under five minutes, it will be impossible. It's only one person at the register and the line moves so slow. Their selection of products are ok. Some are reasonable while others, the stock is limited and I can never get everything that I come in for. Customer service has also gone down here. They don't greet you even if you say hi to them. When wanting to ask for help, you don't get the help right away like before. You'd have to wait. They have a private lot. Though quite limited, it's usually fairly easy to find parking. read more

I was on hold for over an hour when all was said and done. I called SIX other Walgreens in the area in the time these people kept me on hold. I still have no clue if they have my medication in stock so I'm driving 3 hours to pick up at a Walgreens that did answer. F these guys. Why even have a phone if you ignore it? read more

Walgreens - Been on hold for over 45 minutes. They answer you can hear the background noise...and they put me back on hold. - Drugstores Near Me - Alameda, California

Walgreen took an hour away from my life today, I wonder what'd they take from you tomorrow? lol - Spend an hour to buy a nicotine patch. At first, supervisor refused to match pricing with Walgreen.com So I returned the patch I just bought second ago and placed an online pick up order before I received my refund recipes. Then the man had me stand in front of his store for 30 mins to just to fulfill two nicotine patch order. And those bad boys are just behind the counter. - Oh, I also forgot to say the first Walgreens I went today literally decided to close 10 mins early for whatever reason. I guess I was lucky that I only needed my patch. Abominable service, banefully employee and manager training. read more

This pharmacy is the absolute worst Walgreens I have ever dealt with nationally! The Pharmacist I spoke with was extremely unhelpful, was very unprofessional, and had zero customer service skills. He simply didn't give a F***. Needless to say I will never patronize this location again. read more

The pharmacy manager Peter Kim refused to fill prescriptions after surgery. When the surgeons assistant tried multiple times to give him information that he requested. He used disparaging comments continued to make excuses and stated "to bad your patient won't have his medicine.". The claims adjustor for the insurance called and he continued to put her on hold for over 30 minutes. He once again was rude and spoke down to the adjustor, She gave him all the info and continued to refuse filling the prescription. A complaint to the manager of the store was made. Suddenly my prescription was filled. This was a purposeful act. Do not use this pharmacy. read more

So just to clarify. Walgreens main store, even tho check out can be slow is not the reason for a 1 star. Overall they are probably a 3-4 star location. THIS REVIEW IS FOR INGA. The female pharmacist in the back with a power complex. I am going into surgery in 2 days, I had a minor operation today and my Doctor from UCSF sent in a pain prescription. The pharmacist saw my prescription and took it upon herself to tell me "how I should be taking my medication" despite the intensive conversations I just had with my doctor today. So after some back and forth in the drive thru window I got my head nurse from UCSF to call them and fix it. She called me back and apologized because she also has not dealt with a lady such as INGA. Idk what her issue is. She was refusing to give me my medication until tomorrow. Its 4pm. I dont understand how waiting less than 24 hours to get the same pills turned her panties into a bunch but here we are. There was a nice gentlemen in the window who gave me her name and was not looking to power trip my doctor. I hope Inga is fired. I have been coming here for 2 years and never had an issue at the pharmacy until today. I am in intense pain and she took it upon herself to see that I had an Inga shaped obstacle to my relief. Inga if you read this. You need help. read more

I am not great fan of people who use others as coextensions of their ego or ego trauma.It causes a feedback loop reinforcing both parties trauma. Some of the staff are good,particularly one female MD.but the more officials ocd types who cut yoy off have to be rofht before they even know what is going on with a prescription, hang up constant before telling you you are on hold..thebpier driven self righteous tupes,well they can go f..themselves. Noone in need of medication needs to be treated that way.MNy staff see other humans as objects of expedient management.One MD told me he wouldn't look up information relevant to a psych med because "He did not have to". They are understaffed and overworked but the personality conditions of some staff exacerbate medication access.Back to SAFEWAY read more

James was awesome. Great costumer service and found exactly what I'm looking for! Need more people like that

I always get good service here on the floor and at the register. I especially get good service from the pharmacist and the pharmacy techs who work here. Special shout out to them: Thank you! However, I'm waiting longer and longer at the pharmacy inside and outside in my car at the drive through because the pharmacy is short staffed. This is a minor inconvenience for me, but must be a real hardship for elderly folks and people who are feeling sick already waiting for as long as 20-25" for thier medications. Walgreen's needs to lose a few corporate executives who add no value to the company and hire more pharmacy techs. read more

I can confidently say, without exaggeration, that this is the slowest Walgreens pharmacy on planet earth.

Walgreens misleading the customers by the way they tag their merchandise and on sale items and cash back . All is misleading.... read more

WALGREENS on WEBSTER ST. For people who prefer one-stop shopping, what is conveniently located near this Walgreens is Taco Bell, Jack-in-the-Box, Peet's Coffee, FedEx office, and a large area for jogging and biking called, Jean Sweeney Open Space Park. Typically, I spend $100 every other month at Walgreens for printing photographs. I get nearly all of my photos printed at 8 inches x 10 inches. To date, I've gotten photos printed at Walgreens on Webster St., Walgreens at Southshore Center in Alameda, and at Walgreens on Manor Blvd. in San Leandro. Every few months, the device that accepts your flash drive and reads the jpeg files is out of order, and that is why I needed to get my photos done at various Walgreens locations. The clerks at the photography counters are always knowledgeable, when I need guidance for using the device that accepts the flash drive and reads the jpeg files. Also, the clerks told me about the daily photo-discount that is available at Walgreens and, it was my understanding that the discount code changes from day to day. ATTACHED PHOTOGRAPHS. In the past few months, I've done photography at Maple Canyon in Hayward, Selby Trail in Tilden Park, Pioneer Tree Trail in Marin County, Alviso Marina County Park in San Jose, and New Chicago Marsh Trail in San Jose. As a result, I've done about $600 worth of business at Walgreens in the past year, getting 8 X 10 inch prints. Attached here are a few of my photographs from my most recent visits, which were at Maple Canyon in Hayward and at Pioneer Tree Trail in Samuel Taylor Park. WALGREENS COMES TO THE RESCUE. Most recently, I bought a tube of Hydrocortisone Cream from Walgreens and the reason was that I got poison ivy on both arms while exploring Pioneer Tree Trail in Samuel Taylor Park. I pushed myself through the bushes and walked downhill by about ten feet in order to photograph a beautiful design in a nearby redwood tree, where the design consisted of tall black-colored columns (areas charred from fire), where healthy reddish wood resided in between the tall black columns. After five days of applying the hydrocortisone, the little red spots from the poison ivy disappeared. OTHER CONSUMER GOODS. Off-street parking is available next to the Webster Street Walgreens and, once inside, shoppers will encounter a half-dozen aisles. I went from aisle to aisle, and took notes on what was for sale. The first aisle has rouge, lipstick, sun tan lotion, acne medicine, shavers for men, and electric hair curlers and hair driers. The next aisle had diapers (Pampers, Huggies), birth control things, Maxi pads, Tampons, Tampax, and things for babies (binkies, apple sauce, oatmeal, sweet potato sauce). Moving on to the next aisle, I found greeting cards, holiday cards, gift wrapping paper, ribbons for attaching to gift packages, and so on. The next aisle had candy (M & M's, Mike & Ike, Sour Patch Candy, instant soup, many kinds of chocolates), shower curtains, sponges, flashlights, detergents, insect spray, and other cleaning products (Mr. Clean, Windex, Clorox, Lysol pads). The next aisle had more candy, vitamins, Valentine's Day candies, cat food, soccer balls, eye glasses, and the next aisle had school supplies (notebooks and pens), electric food blenders, paper towels, and so on. The next aisle had wine and beer. I bought a pack of Modelo Dark beer. read more

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I ordered a new MacBook Pro ($2,400) set to ship to my home. I was alerted that the package was redirected to the FedEx at Walgreens on Otis. We did not initiate the redirect and confirmed that Apple didn't either. When I went to pick it up, they couldn't find it. My FedEx tracking information said it had been signed for with my first initial and last name just a couple hours before I arrived. The acting manager went back to look at the security footage and saw a guy come in at the time it was signed for and he took the package. He showed me a photo of the footage it showed that the Walgreens employee at the time looked at an ID from the guy and then handed him the package. They questioned the employee and she said his ID said my exact name and that she doesn't know the guy (of course, they have to take her word as the security footage can't make out the text on an ID). I don't buy it. The odds of that guy knowing to walk into that store and ask to pick up a MacBook package with my exact name on it at that exact time is impossible to be a coincidence. And even if there were two people with my exact name that both happened to order MacBooks that happened to each be sitting at that location at the same time, there would have been another one when I went in. We believe she is calling a friend when a high-value package shows up in their (unbelievably disheveled) holding area, gives him the name on the package to say when he comes in, then as long as he presents any ID, it appears on security footage that she did her job. Then he walks out and they split the sale of the stolen goods later. That part of the scam feels fairly clear. The part that's a bit odd is why FedEx rerouted my package when neither the sender (Apple) nor recipient (me) initiated it. Note: we asked for details of the redirect origin and they would only release the last 4 digits of the phone number, which we, of course, didn't recognize. We wonder whether someone working at FedEx is also in on the operation who has both visibility into packages coming to the local area and the authority to redirect them to that location. They'd be very familiar with the labeling from well-known brand shipments like Apple and could easily call up the gal at Walgreens (presumably a friend) and coordinate the delivery time around her shift schedule. Note: the manager has all my information and still has not contacted me once, though I've emailed several times with the guy I dealt with at the store and he keeps telling me the manager will reach out. read more

This review is for the pharmacy, esp. P. (Name Omitted) the pharmacist. Was running around because of the Walgreen at my regular location ran out of a common item. Was able to come to this Walgreen towards closing time and finally made it after navigating the Alameda maze, P. was kind to provide what I was looking for, when pharmacy was about to close. Kind, courteous, was how the service felt. Thank you for your help read more

DO NOT COME HERE THERE CUSTOMER SERVICE DON'T EVEN KNOW ANYTHING The Last experience here was AWFUL.. I went to this Walgreens at around 7:36 during a Sunday and I came here to find eye drops for my eyes so I asked a associate who worked here and she said they on aisle 15 BUT I couldn't find it, so I asked another associate and then they said it was on aisle 12 AND I still couldn't find it, so I just went to the counter with the rest of my things and theres at least 7-8 people in line and the cashier was clueless as to how they do their job and he didn't even considerately call on the phone for another cashier and started panicking so I left my stuff and went to CVS which was SO MUCH MORE CONVENIENT and had better customer service and no lines. read more

I received my first COVID-19 vaccine here recently. The logistics and process here for the vaccine was very smooth from checking in at the entrance, filling out forms, getting vaccinated to checking out. Check in line was clearly labeled at entrance and crowd management was well done! Thank you for keeping everyone's safety in mind by enforcing masks and social distancing! read more

If you shop here and pay suggested retail price for basic everyday items, you will spend a lot more $$$ than you would at somewhere like Wal-Mart or Safeway. Now, if you shop smart and take advantage of their weekly sales and in store or on package (sticker) coupons then you can save a large amount of money every visit. When it is on sale, I shop here for dish soap and detergent, as their sales prices get the cost down to right below a grocery stores suggested price and if you purchase a brand that also has a coupon attached then you can additionally save up to $1.50 more. This is also a great store to purchase smaller items like candies and snack foods, depending on brand you can purchase some candy bars and gummies for 2-3 items per $1.00, and on commonly expensive items like Macademias and Pistachios you can save $1.50-$4.00 per LB. read more

Walgreens - Sweets On Sale - Drugstores Near Me - Alameda, California

Terrible location very rude mangers and workers. I made a photo order yesterday the order pick up time was for after 8:30 am today. I received a message saying it was ready at 2:15pm today. I came to pick it up and it's not ready and they have no record of my order. Manager wasn't trying to work with me or help me. I was charged for the pictures online he told me I wasn't charged yet the charge is on my banking account. Overall terrible customer service and photo service. read more

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I'm a physician. This is the worst pharmacy I've ever had any interaction with. I plan to report them to the state. Under no circumstances should any patient go to this pharmacy for any reason. read more

They pack a lot of the good stuff into this store. And they have a drive-through pharmacy. (It doesn't save you any time, but you can sit in your car and listen to the radio or whatever while you wait.) Staff is friendly, but you see a lot of long lines here. read more

Walgreens - Drugstores Near Me - Alameda, California

The Pharmacy at this location has really stepped up their game! In the last month they have twice proactively called me with reminders and recommendations. In addition, on 2 recent visits while I was being waited on by pharmacy techs, the Pharmacist stepped in to offer advice and to ensure that I was aware of drug interactions. Each employee was polite, informed and competent. read more

Apparently, the pharmacy there has never heard of the term customer service. otherwise I wouldn't be posting a shitty review about them. You reap what you sow, I guess. Anyway - told my doctor to send my prescription to this Walgreens since it's just up street for me. Signed up for the text alerts so that I'll know when it's ready. Waited for 4 hours and nothing. called the number provided and the automated messaging system says that its still being processed. For 4 hours? WTF?! Decided to go down there to see whats up. When I get there, the pharmacist tells me that they don't have it in stock. Again, WTF? you couldn't have, somehow . . . I don't know, let me know that you don't have my shit instead of making me wait 4 fucking hours to find out? What about folks with life-threatening conditions that they need medication for? Are you just going to be fucking flippant about not having it and not even bother informing them? Fucking aggravating. What kind of imbeciles are working there? Y'all better find a way to fix this process or replace the dumbasses working behind the counter because there's no excuse for this bullshit. In the end, I had them send it down to the Walgreens at Southshore instead. Needless to say that I'm never sending my prescriptions to that Walgreens ever again. If you're providing a service that's dedicated to the health and well-being of people but pull this shit, then you're definitely in the wrong business/career. Go flip some fucking burgers instead of dispensing meds, you assholes. read more

Particularly bad pharmacy. Held up my prescription for nearly a week, and sent me messages stating "technical errors". After several calls where I was on hold for over 15 minutes and was repeatedly disconnected, I managed to get Peter - the pharmacy manager on the phone. He told me everything was fine, they had made a code entry error and it would be ready in 45minutes. This was for an important medication that I take daily. The lack of care or consideration is astounding and he was rude on the phone. I don't mind waiting on hold, I realize it gets busy, but don't waste clients' time keeping them on hold and then hanging up on them. Fix your phones, hire another person and/or figure it out. read more

Walgreen pharmacies here in the East Bay are, in general, horrid customer experiences. The Chief Pharmacist here on Webster St. in Alameda leads the pack in rudeness and verbal nastiness each and every time I've encountered him. The crew takes his lead except for one young man named Jason, who is a model of proper customer service. He is polite, helpful, and explains any delays the best he is able, what with the chief pharmacist breathing over his shoulder. And when did Walgreen pharmacies stop answering phones? I stand in line and watch the clerk at the counter hear the phone ring and reach over, put it on hold without even picking up. And if you're the one on the phone--even a doctor--you sit there, on hold, forever. The longest hold time I've had without anyone picking up was 20 minutes and finally I hung up -- obviously exactly what the crew wanted. Wow -- hello? 200 Wilmot? Are you there? This pharmacy shames you. read more

I just came here on a Sunday to pick up a couple things with my son and This store is completely dirty yet they do not have any restrooms available for any shoppers. I asked the girl staff with shoulder length brunette hair on the floor and she said "Oh there's no public restrooms here or restaurants are not for customers" This is completely wrong since it is a convenient store yet we shop here we can use the restroom. What if there was an emergency I know now not to return back to this specific walgreens. I have shopped a many Walgreens they always have restaurants available. Yet specifically this one only will not let you use their restroom. So I decide to pay for my items and notice how icky the floor was on the floor by the register. Pretty disappointing for the first stop first time here today. read more

It sucks because I've lived in alameda my whole life and I got basically racially profiled . I didn't get her name but it was a newer worker brunette hair with glasses . I asked her unlock the case bc I wanted to purchase eyelashes . She unlocked them and said they will be waiting for me at the cashier . I asked her when did they start doing this she replied we always have (lies) . What made it bad is the fact the my friend came in (who's white) earlier the same day got eyelashes also but she didn't tell my friend that they will be waiting at the register for her she just gave them to her with no problem. We waited a couple days & went back and she did they same thing to me , my friend went in 10 min after me and she gave them to my friend with no problem! I've been going to this Walgreens since I was a kid I NEVER experienced this there and it's pretty disappointing:/ read more