I have a "special" Rx that I pick here, rather than my regular pharmacy…read more It's the first time I am taking the medication and I had the pharmacist consult with me how to take them. It was a Rx she was not able to tell me, however, took the time to research and explain. I'm grateful for the extra effort.

HORRIBLE! Had to call here as the always incompetant CVS on santa Clara said they couldn't tell me…read moreWHERE my script has been "transferred out to." This location uses a BOT only - no human contact allowed or they hang up on you. Will be reporting them to the pharmacy regulatory board.

Weird policies ruin the service. Safeway Pharmacy's rules -- not the government's, not the…read moreinsurance company's, but Safeway's own -- require patients to see their doctor in person before they'll fill a prescription. My telemedicine appointment with a doctor I've seen for years, for a prescription I've taken for years, isn't good enough. They want me to fly to San Diego to be in the same physical room with him before I can have it filled. I have to look for a more modern pharmacy, perhaps one that offers delivery via carrier pigeon.

I don't know why I waited so long to transfer my prescriptions to Safeway on 5th's Pharmacy. I have…read morehad the best experiences at this pharmacy, friendliest pharmacy techs and pharmacists, little to no wait times, items in stock or quickly in stock. Also, they answer the phone when you call! I can't tell you how many times I called our old pharmacy (starts with W) and waited on hold for 20-30 minutes only to have them hang up on you (so frustrating). Service is always prompt, I have hardly ever had to wait in line, and if you have to wait for a prescription you can grab a coffee and/or do some marketing. I frequently get 20% off Safeway coupons after I checkout at the pharmacy (so be sure to grab your medications before you checkout for grocery shopping).

5 stars for Jaymar at the pharmacy counter. I've had less than acceptable service at this same…read morepharmacy from a female who I won't name (8 days ago). She wasted my time, gas money to come back, and sent me on an unnecessary wild goose chase. Returned this evening, and Jaymar said he thought he could handle it right there, and...get this...he did. I recommend you call before you come and make sure Jaymar is on duty. He's professional, warm, and actually cares about people.

This has been a very painful process switching pharmacies to Walgreens. They never seem to have my…read moreprescriptions ready when they say they are and they give me wrong dates. And then when they are ready to pick up, they don't have them ready. I've gotta sit around in the lobby and wait for them to fill it. If I knew it was gonna be this terrible. I would've never switched pharmacies. I regret it now. Don't make the same mistake. I did.

By far, the best Target I've been to , and I've been to quite a few…read more I'm impressed by their helpfulness and friendly attitude and very courteous--from the floor clerks to the cashiers. The place is neat and clean and well-stocked. We actually found everything that was on our list. We're not from the area, but we usually take my Mom shopping here as she lives in the East Bay, so we come to this store often.

The customer service needs to be improved. I pressed the need help button multiple times and waited…read morefor 20 minutes just for no one to come. I went and found a worker and she told me she would tell someone named Ivan to go over. I watched and listen to her tell him over the walkie that guests were needing assistance by the legos. I went back, expecting to be helped just to find no one. I didn't expect for this Ivan to get there right away, so I just waited for a few minutes, and then I clicked the need help button multiple more times. Overall I'm more than certain I waited over 40 minutes and still left unsatisfied. If things are going to be locked up, at least make sure your workers are staying alert. Only selecting one star for this experience because it won't let me leave it at zero.

I really do like this Walgreens and appreciate how convenient it is but the unfortunate thing is…read moredue to the rift raft it attracts they have the craziest hours and shut down super early. I do think this Walgreens could be better if the whole area had more foot traffic like it did before the pandemic so due to these circumstances it has really brought the area down. However I give it 5 stars for location, the workers and security are friendly and they have a lot of those last minute items we need!

I politely asked for two double bags & the cashier condescendingly said "the bag gon' break, baby."…read moreUm, okay.... so you want me to walk 5-10 minutes to my place with these heavy ass items in my arms? Like gurl, I'm not asking you to find a cure for cancer lmao, jeez... she seemed to have an attitude while bagging it. Funny thing is look at my photo, the bags are perfectly fine after making it home. Maybe she was having a bad day. As a fellow retail worker at a different company, I understand... but still no reason to get an attitude over a simple request. On top of that, the store itself is depressing. Almost everything is locked (basic hygiene items, ice cream, lotions, air freshener, medicines, etc.) Better off ordering from Amazon, at this point. They make you feel like a pest if you ask them to unlock something.

My experience at this place today was different from the other reviewer. The pair at the pharmacy…read morewere very helpful and informative. Sometimes we are prejudiced against people different from us but given how diverse a community we inhabit in the Bay, I think we shouldn't attribute intentions to others before checking our own biases. Thanks for your help today, n all the information you provided regarding refilling of prescriptions.

Whoever answered the phone today was rude. Probably why he hung up on me when I asked what his name…read morewas. Probably should learn to be more professional or close up shop and live in a cave

I'm so glad this pharmacy is nearby. The price difference in my medications between them and…read moreWalgreens is absolutely insane--honestly, it should be illegal. Walgreens is 100% overcharging. This neighborhood pharmacy has been such a lifesaver. They fill my prescriptions so quickly, and everyone there is always so sweet. I'm genuinely grateful to have them in my community.

I get my prescriptions here, and I can usually get them relatively quickly. They give me Chinese…read moreexplanations that I can't read, so would recommend both English & Chinese. They have most of the basic toiletries & first aid that I need, and appreciate having a pharmacy in the neighborhood. You just need to go during business hours.

The man that works here was prompt, friendly, professional, etc. was overall an amazing…read moreexperience!!!!! I loved coming here, he is thorough and knowledgeable. This will be my first stop when I need a remedy for something. $60. Takes walk ins. He has a consultation/evaluation with you and prescribes herbs for a tea to drink at home to help with whatever you are concerned about.

Wonderfully knowledgeable proprietor. I visited based on a recommendation, and left feeling…read moreconfident in the solution. Wonderful herbal mastery solutions to meet the needs of everyone..

Truly unhelpful and dishonest…read more I broke my foot and needed a knee scooter yesterday. My doc sent over a prescription for it, and it took 2 days for them to find it. Turns out they didn't even have one in stock. I can't confirm, but it feels like they slow walked the whole thing hoping they could get one in for me to purchase. My doc was out of the office on a Friday, so I asked them to send me a copy so I could take the prescription somewhere else. First they told me they couldn't give me a copy as it was some kind of problem for me to have my own prescription from my own doctor. It is not a HIPPA violation, and I told them so. They told me a boss had to make that decision, and they would be in later. I called back when I didn't hear from them, and they promised they would email it to me. That of course never happened. Not good, Sunrise, not good. Please go somewhere else and skip the hassle and dishonesty.

The people I dealt with at Sunrise were uncooperative, rude. There are other medical supply stores…read morearound here and I suggest to use them instead. I will never use Sunrise Medical Supplies again. I would give them Zero stars if the app would allow me.

Mediocre service. Most of the cashers is rude in some way-they either sound or act like someone…read moreforce them to work here or they annoyed by costumer... the bottle from this pharmacy has a unclear instruction about how to open it and the casher would act annoyed if you ask them how to open it. Honestly, for your mental health safety, please don't go. Especially if you are someone who are senstive to emotion like me... By the way, this pharmacy mostly service elderly Asians. Casher ain't got no respect for the elder. I though the Chinese value tells about "respect the elders"? It's a miracle this is still alive. They really trynna bully elders because they know none of them probably knows how to change /is able to change a pharmacy or rate this pharmacy.

They remodeled this store into just a pharmacy plus a few aisles with medical supplies such as…read morediabetic compression stockings, cough drops, otc medicines, etc. I prefer the new layout since it's bigger and they waste space selling a lot of unnecessary items. I believe they also give injections (I overheard a customer wanting a shingles shot). Line does get pretty long since this is the biggest pharmacy in Oakland Chinatown for the elderly population, but the cashiers do work quick.