The Fruitvale District has everything one needs including an amazing Pharmacy. I just visited the Pharmacy with pretty challenging issues around a family member. Shout out to Marianne for her patience and supportive help. And to another staff member who was there filling in today. Apologies for not getting her name. If you need an amazing, professional, supportive pharmacy, Matt says before you get your grocery shopping at Farmer Joe's grocery or your coffee at Peet's, get your pharmacy needs at the local CVS. read more

The good of this location is that it's not too far from 580, and other neighboring businesses in the Fruitvale MacArthur area. At this location you can also get your meds, even the hard to find ones as for whatever reason this location tends to have them. Aside from that, however, this location is not very good in general. Parking is almost always a nightmare. As it shares the same parking lot with farmer Joe's and another business at the end of the lot it's incredibly hard to find parking that's close to the front of the store when it's busy. Staff can also be rough. I think it typically depends on the mood or if they had to deal with rowdy customers, but more often than not you're going to run into someone that's ready to fight back in a verbal argument. The wait times to get your medication are also very overwhelming at times. In spite of this, I will give the CVS Pharmacy a 3/5. The reason I'm giving this a 3/5 is that I get it. I used to work in the area years back. I would occasionally end up coming to the store. I don't blame the staff entirely and the location itself can't be blamed for the parking situation. read more

CVS Pharmacy - A black sedan and shopping cart area rest in front of the Fruitvale neighborhood, CVS Pharmacy on Monday, June 30th, 2025. - Drugstores Near Me - Oakland, California

Tragically understaffed. The pharmacy line is all the way to the front of the store at 6pm on a Monday. We are now living in the USSR. Staff your pharmacy, CVS. read more

Sorry, I'm just not down with having ask an employee to unlock the toothpaste. And the shampoo. And the sunscreen. yeah, I get it with alcohol, but REALLY?? Also, they only carry their own shitty brand of many items (Gimme real Q-Tips!) so not worth going here. The pharmacy is convenient, and fine. read more

The pharmacy is a joke. They have a sign for skip the line Mobile pick up and I was told to stand in the long line., because they don't do Mobile pick up. What's the point of having the sign for Mobile pick up then. read more

Everything is locked up. Security opening locked product. Not enough staff. And now Yelp says my review is too freaking short. Wtf! read more

CVS Pharmacy - Drugstores Near Me - Oakland, California

I had an interaction with a I'm assuming store manager on February 18, 2026 at approximately 6 PM. My daughter had found an item that was expired and normally if you find an expired item and it does depend on the store they'll give you a reward or loyalty coupon which is worth about $3.00 or higher depends because you're helping them by removing those items from their shelves my daughter stood in line. There was only one line and it was a long line and when it was her turn, I was on the back of her and I'm on a Walker. I'm disabled. She explained I would like to see if I can get a loyalty coupon for this expired item. The item had expired on February 1, 2026. He proceeds to tell her what you have dyslexia and laugh, she looked at him bewildered, and then looked at me. There was another worker standing next to him and she proceeds to tell him I don't argue with them. I just go ahead and do it now I believe he was the manager because the cashier that we originally had said he didn't know anything about it, and he asked the manager and let me also say he was the only black person behind the counter. Everybody else was white or I believe Hispanic. He did not have a badge that said he was a manager, but the young man did say he was asking the manager the manager I'm assuming proceeds to stay a cuss word then ask her for her phone number she gave him the number he didn't begin talking to the coworker that's standing next to him and the coworker Snickers he laughs ask for her phone number again she gives it to him again then he asked for the third time I have yet to understand what was supposed to be funny when did having dyslexia become a norm that someone makes fun about and no she doesn't have dyslexia. My daughter is working on her bachelors degree however, her mother who is disabled and was standing on the back of her and I have several Degrees was highly insulted. When did Mangement start talking to the customers any kind of way in this manner if he did not want to participate in the program, that's all he had to say instead he tried to make everything a joke and was very rude CVS. Is this how you treat your customers is this normal? read more

Came here to get my passport picture taken and they did not have the staffing to provide this service. Never go to a CVS to get your pictures taken because this was my fourth or fifth CVS that said "no" to that service. read more

They need more staff in the pharmacy. This is the second time this week that there's a huge line (I was #11). I come on my lunch break so time is limited. I waited till after 3, thinking the lunch would be over-- and I was 11th in line. There's only ONE person at the window. Ridiculous!! I'm going to look into a new pharmacy. read more

I tried to use their passport photo services. They charged me $35 for a photo that doesn't meet the government guidelines. They were distracted while taking the photo because it was 10:30 AM and they'd already had two robberies that morning and six robberies yesterday. I was not able to get my passport photo or a refund. read more

Utter incompetence and lack of concern. Despite being told twice my meds were all ready for pickup, the first time only 1 (of 13) was ready. Today only 5 more. Even worse, none of the staff- not the 'customer care' person or the damn pharmacist showed the slightest bit of concern or tried to problem solve. They just shrugged their shoulders and said 'I dunno'. When I was there yesterday 2 other customers were more upset than me about similar situations. Avoid these incompetents if you can. read more

Everything is locked up (obviously due to theft), but therefore it takes forever to get even a couple items. Then the wait in the line is usually 15-20 minutes. Lastly, the majority of the staff is especially rude (especially the woman working there at 2pm on July 1st). Horrible customer service. read more

I see now why this pharmacy is rated at only 2 stars! I usually only take the time to write positive reviews, but this negative review is warranted. I got to the pharmacy before the 7 pm closing time. The pharmacist looked up at me but didn't move. I waited for someone to come to the counter. When that didn't happen, I moved around to get his attention again. A clerk came out and when I told her I wanted buy Sudafed, she said they were closed. I told her it wasn't 7 pm yet and she acknowledged it was 6:59 pm. She then got the Pharmacy Manager (the same person who saw me previously). He said they were closed and that the register system automatically shuts down. However, he made it sound like if I had a prescription to pick up, he could have overriden the system. This is very poor customer service. Had someone come out to the counter when I arrived, the simple register transaction would have been completed before 7 pm. He acknowledged that he saw me earlier. He maintained that he couldn't do anything. I complained to the store manager on duty, who was very nice. He mentioned that they often get complaints about the Pharmacy. read more

Terrible experience. Only "1" shopping basket and "1" hand cart. Not enough cashiers. Do not plan to go to this store again even if it is the one closest to my house. read more

Staffing sucks here. Waiting led 10!min in an aisle waiting for help that never arrived. Them waited another 10+ min in line to check out the items that weren't locked up. Stop locking sh+t up, start hiring more staff. CVS sucks, not just this one, ALL of them read more

Absolutely dire service. I get the need to lock everything up, it is Oakland after all, but they need to hire extra staff. I waited 5 mins for service on one aisle, another 5 mins on another and didn't want to wait another 5 minutes so went to the cash register. The line was 10 deep. I needed 3 things and it would've taken 1/2 an hour. Needless to say I left. I'm sorry for the staff, it's not their fault. read more

Expect an attitude if you're picking up a package. They also take your ID to the back when they go to look for your package which isn't safe at all. If they need to remember your name they should write it down. No one should have their ID taken somewhere they can't see, completely unnecessary and I'm actually going to contact corporate about this. Secondly make sure you know how many packages you're expecting because sometimes they'll just grab the first one and that's it. Lastly how am I supposed to know what the package looks like? I didn't get pack it. Carmalina the manager is extremely rude and unprofessional. read more

The pharmacy is, by far, the most incompetent, unhelpful and pathetic waste of space there is! They could turn it into a video store and it would still be more helpful than the poor excuse of a pharmacy that is there now. Their customer service is abysmal, they lie and they are the most unintelligent and clueless group of people I've ever seen corralled into one space! Don't go here! If you're even thinking about it, just think of how it would feel to yell into a blank void and run in circles for an hour because that's the embodiments of this pharmaceutical embarrassment. ALL of the pharmacists, the manager and the assistants, are well, you simply can't fix stupid! read more

The beauty selection here is great, and the staff are courteous and helpful--there just aren't enough of them. After pressing the call button in the beauty section a few times and waiting 15 minutes to have someone come unlock the cabinet, I gave up and left. It's unclear to me what the thinking is behind big box retailers' current strategy of locking up half their merchandise if they aren't going to provide adequate staff to unlock a $7 bottle of shampoo. But it seems that at some point they would need to make a sale. read more

I Just got off phone with pharmacist and it will take them more than 2 days (48 hours+) to fill my prescription. This is insane I need that medication today. read more

The pharmacy does not return voicemail. 3 days. 5 tries. No way to speak to a live person. Out of town and just need a prescription released so it can be filled elsewhere. About to take my aunt to a clinic or ER in order to get the insulin she needs because CVS will not call back nor coordinate between locations. read more

This store perpetually looks like it was robbed a few hours before you got there. Shelves are mostly empty. Steel security gates are pulled halfway down. Employees are cloistered in a corner of the store, an erie silence because absolutely nobody is in there. Oh and because this probably is less of a joke than reality, seemingly anything over $5 is locked up and requires you to call an employee. But good luck getting anyone's attention. read more

I no longer go here as much. I did when it used to be called Longs Drugs. It has been years since the name change and remodel of the store but I will forever remember it as that. Parking usually isn't an issue as there is plenty in front and side of the store. Beware of the homeless and people just roaming the lot though. Pretty good sized CVS. Somewhat of a decent selection, but they do they tend to run out of items. A lot of their items are also locked up behind the glass. If you need something, you'd have to wait for an employee to unlock it for you. And that employee is usually behind the register. Note that they mostly only have one person at the register as well. If it's a lucky day, there would be a second employee behind another register. The employees talk more with each other than getting the lines to move. There's always a long wait in line. read more

I've authored several negative reviews about this location. However, I've recently visited 2-3 times in the past 30 days and feel compelled to document my positive experiences. First, I called to status a refill request and received a response to my voicemail within minutes. I also had two in store visits that were (dare I say,) pleasant. Finally, the medications ordered were in stock and filled timely. In truth, I've had so many negative experiences, that I'm likely understating the positive. I'm hopeful that this trend continues so that I can stop relying on online pharmacies and stores in nearby cities. Cautiously optimistic, but there have been big improvements! Thank you for listening and responding to my previous complaints. read more

Yelp forces you to mark at least one star, but I'd give my last experience none. I was there to buy decongestant. I was unfamiliar with all the options so needed to read the packaging before making my choice. I walked up to the pharmacy to request a bottle of this over the counter medicine which they require, most likely to counter theft. The staff in the pharmacy were just starting to close up the pharmacy, with staff still behind the counter, but much to my dismay refused to help me even though I was visibly sick and politely asking - really poor customer service. It's too bad we no longer have local pharmacies that might actually care about their customers. read more

Pharmacy Staff over the phone : -Very rude - extremely hostile -lie to you by telling you what you want to hear so they can get you off the phone asap. -doesn't always have the appropriate staffing to actually function as a pharmacy the whole time it's open. Worst experience ever. Literally told them I'm dealing with end of life care and these meds for symptom management were very important. My Doctors office already made sure to verify and made sure to ask if they are able to fill it that day. Unfortunately they lied. Then the Leif when I had called to ensure they gotten the prescription and are able to fill it. They guy said "give the pharmacist an hour to verify and it should be all good". Basically he just told me what I wanted to hear to get me off the phone. If he had been honest, I would have had enough time to contact my doctor to get the prescription sent somewhere else! When I called back, the "pharmacist" said she wasn't able to fill it bc the managing pharmacist isn't there. "Come tomorrow and he'll figure it out" meaning there's no guarantee that I'll be able to pick them up tmrw. I called back to see if they could ask the pharmacist to send it to another cvs but the guy didn't transfer me to the pharmacist, instead I was met with the strong arm. A mean women that was very rude and hostile. "This is the third time you done called here!! We already told you everything and you need to stop calling!!" I try to defend myself but instead I get hung up on. I call back to continually get hung up on. As a patient who's gone through so much trauma from being in and out of hospitals and surgeries and at this point needing a heart transplant at 31, the last thing I need is for medical professionals to treat me so damn poorly. It's damaging and traumatizing. I'm made enough to go over there to snap photos of the employees so I can bring it up to the managing pharmacist. But the stress and anger from that would probably set my heart into a bad arrhythmia and the last thing I need is my defibrillator implant going off. read more

Your local cvs store, you can get last minute items from gift cards to aspirin. Where else ?

I was simply trying to find out if my Covid scrip could be ready earlier, and went on the phone circus until I was screaming!!!!

This location has one of the RUDEST and CONDESCENDING employees that I have ever encountered. She is working in the pharmacy. My simple question regarding an elderly family members prescriptions turned into the ATTITUDE. After 25 years of this family member going here, THIS WAS THE FINAL STRAW for this place. Its a shame. Most of the other employees are nice. One BAD apple....... STAY AWAY!! There are better alternatives! read more

Tried switching to this pharmacy recently. After 2 months of error filled orders and poor customer service I have finally given up and am looking for a new place. They literally never got my entire order right, and I usually had to wait 10+ mins on hold just to talk to someone. Not surprising since they are owned by a insurance company. read more

The store manager, Maria, is rude and not at all helpful. She asks questions but cannot answer them. She is very rude and will not help fix a problem. I receive email receipts. It does not work at this branch. She kept blaming me although receipts are system generated. She continued to interrupt me and hung up without resolving the problem. read more

Terrible customer service, received text stating medicine are ready for pickup. Went to pharmacy, staff asked to come next day as it's not ready yet. Totally don't care for customers time it's pathetic service. read more

Wanted to grab a new shaver as my older electric combo shaver had recently died out. Was in the Dimond area and figured why not come back to my ol'neighborhood store, CVS. Which actually was my past time Long's Drugs store back in the way day. I miss the .25c soda with crushed ice at the entrance/exit door. Or the hot cocoa, coffee, the chicken or beef broth for .60c. Ah, the memories. Walked into the store and the place was very clean. Aisles were clean, floors, too. Very tidy. Walked around and recalled, I needed a new contact lenses case and contact lenses rewetting drops. Grabbed those first. FYI. They were low on regular saline solution. Only one brand was in stock. Odd! Continued to walk around and located the shavers section. After sometime of searching online on my phone, as to which shaver was better, price rise and durability, I picked the one I wanted. Pressed the customer service button just above the shavers, and a helpful lady came to assist me in opening and obtaining my new shaver. Thanked her for helping me and I walked over to the front counter to check out. Young gentleman at the front counter was polite and efficient in the checkout process. Thank you to all the employees at this location for your help. I recommend this store. read more

CVS Pharmacy - Phillips Norelco OneBlade shaver, new contact lense case and 1 of 2 Rewetting drop vials for contact lenses. - Drugstores Near Me - Oakland, California

Everything is locked behind glass and there's no one to get it out for you. I stood there waiting for twenty minutes ringing the bell over and over just to buy a tube of toothpaste before giving up and leaving empty handed. Infuriating. read more

Like the music that's playing, but could stand to lower the volume so I can hear myself think, or at least hear the pharmacist when they speak. read more

Pharmacy phone customer service sucks. Waited on hold for 15 minutes, listening to the same recording, every 30 seconds, over and over again, that's 30 times, until I hung up in abject frustration. They don't care about their customers. read more

They made me go through any incredibly long line and then said they could only take cash and I only had cards. They could have told me about the glitch while I was still in line. Generally staff is motivated and helpful yet poor management...many things go wrong I like the large size of the store,however read more

there is no excuse not to have a restroom for a customer in dire need. I just witnessed the most inhumane treatment of a customer and the most lame excuse for not having a rest room available for customers. I understand it's difficult to provide restrooms for customers but CVS should be able to afford it just like Starbucks or Target. i've been going to the store for 30 years and I've never seen a problem with the restroom and they have most items that I want but there is no excuse for this. A customer went outside and peed in her pants. omg! I don't ever want to come back to the store. read more

YAY!!! I just found out my insurance no longer requires me to use CVS. GOOD RIDDANCE. Totally incompetent! I didn't think it was possible but they've gotten WORSE since my previous review, so bad that I filed a complaint with Blue Shield. I'm having all my prescriptions transferred to Walgreens NOW. read more

I hate to be the bearer of bad reviews but this CVS is not the spot. Too many items are sequestered behind glass, making it unwieldy to get an item as simple as toothpaste. Toothpaste! The key to CVS is the low price and the convenience but this particular location does not provide the latter. The staff is friendly, even when trying to get irresponsible patrons to put their COVID-19 masks on but it is understaffed, meaning a sizeable wait is a guarantee. I really want to love this location but it's set up to fail, not succeed. read more