I really do like this Walgreens and appreciate how convenient it is but the unfortunate thing is…read moredue to the rift raft it attracts they have the craziest hours and shut down super early. I do think this Walgreens could be better if the whole area had more foot traffic like it did before the pandemic so due to these circumstances it has really brought the area down. However I give it 5 stars for location, the workers and security are friendly and they have a lot of those last minute items we need!

I politely asked for two double bags & the cashier condescendingly said "the bag gon' break, baby."…read moreUm, okay.... so you want me to walk 5-10 minutes to my place with these heavy ass items in my arms? Like gurl, I'm not asking you to find a cure for cancer lmao, jeez... she seemed to have an attitude while bagging it. Funny thing is look at my photo, the bags are perfectly fine after making it home. Maybe she was having a bad day. As a fellow retail worker at a different company, I understand... but still no reason to get an attitude over a simple request. On top of that, the store itself is depressing. Almost everything is locked (basic hygiene items, ice cream, lotions, air freshener, medicines, etc.) Better off ordering from Amazon, at this point. They make you feel like a pest if you ask them to unlock something.

Permit was friendly and helpful. This is the only CVS to actually pickup and answer phone vs all…read moreother locations forcing you ti leave voicemail and then call back later. Rx was able to fill medication have ready right away. They were kind asking questions to ensure I was aware insurance did not cover snd provided price. Highly recommend this location. Pickup was simple and fast service.

I will not return to this CVS location…read more What happened during my visit was unacceptable, and I have now formally reported the incident to CVS corporate. Earlier this summer, CVS placed approximately $20 from a return onto a CVS gift card because the money could not be returned to my original Apple Pay/Cash App payment method. During my recent visit, I knew I still had a few dollars remaining on that card. At the register, the cashier immediately told me the card had a zero balance. After I searched through my wallet and found the physical gift card, a supervisor came over and confirmed that I was correct -- there was still money on it. Then the situation became worse. The supervisor specifically asked me to hand him the gift card. I handed it directly to him. The transaction later had to be restarted, and when they needed the card again, I explained that the supervisor had taken it and never returned it. Instead of immediately checking what happened, I was treated as though I had misplaced it myself. I searched my pockets, wallet, the counter, floor, and around the register while my personal cards and identification were spread across the counter. Eventually I told the supervisor, "Please roll the camera footage back. I handed you that card." That is now part of my formal complaint to CVS corporate. I also reported that this was not my first uncomfortable experience with these employees. Since approximately June, I have experienced what I perceive as repeated dismissive, condescending, and unnecessarily combative treatment at this location. I have also had concerns about how other Black customers from my recovery community have been treated. I am not asking anyone to simply accept my interpretation. I have asked CVS to review the surveillance footage and investigate for themselves. I also take responsibility for the fact that I eventually became angry and used profanity. I did. But that happened after repeatedly asking for assistance, searching for a card I knew I had handed directly to the supervisor, and receiving very little urgency or meaningful help. I did not threaten anyone or use racial slurs. I have now asked CVS corporate to preserve and review the surveillance footage, determine what happened to the gift card, restore the remaining balance, escalate the matter to district or regional management, and provide a meaningful resolution. The most disturbing part was not the few dollars on the card. It was being made to question myself when I knew exactly what happened, while management showed little urgency to simply verify the facts. This location is convenient for me, but after this incident and the repeated treatment I have experienced, I will not be returning.

I'm so glad this pharmacy is nearby. The price difference in my medications between them and…read moreWalgreens is absolutely insane--honestly, it should be illegal. Walgreens is 100% overcharging. This neighborhood pharmacy has been such a lifesaver. They fill my prescriptions so quickly, and everyone there is always so sweet. I'm genuinely grateful to have them in my community.

I get my prescriptions here, and I can usually get them relatively quickly. They give me Chinese…read moreexplanations that I can't read, so would recommend both English & Chinese. They have most of the basic toiletries & first aid that I need, and appreciate having a pharmacy in the neighborhood. You just need to go during business hours.

They remodeled this store into just a pharmacy plus a few aisles with medical supplies such as…read morediabetic compression stockings, cough drops, otc medicines, etc. I prefer the new layout since it's bigger and they waste space selling a lot of unnecessary items. I believe they also give injections (I overheard a customer wanting a shingles shot). Line does get pretty long since this is the biggest pharmacy in Oakland Chinatown for the elderly population, but the cashiers do work quick.

Mediocre service. Most of the cashers is rude in some way-they either sound or act like someone…read moreforce them to work here or they annoyed by costumer... the bottle from this pharmacy has a unclear instruction about how to open it and the casher would act annoyed if you ask them how to open it. Honestly, for your mental health safety, please don't go. Especially if you are someone who are senstive to emotion like me... By the way, this pharmacy mostly service elderly Asians. Casher ain't got no respect for the elder. I though the Chinese value tells about "respect the elders"? It's a miracle this is still alive. They really trynna bully elders because they know none of them probably knows how to change /is able to change a pharmacy or rate this pharmacy.

+ Friendly diligent staff + Helpful pharmacists…read more+ Convenient location next to Trader Joes + Quick service most of the time

I went to this store because I live nearby. I needed wound dressing supplies, as recommended by my…read morewound care nurse. I perused the first aid section, where there are hundreds of items, and couldn't see any of the brands she recommended. Then I stood in line to talk to a pharmacist, again on the RN recommendation. Pharmacy person said it's over the counter and she couldn't tell if the store stocks it, but she called for someone on the floor to help me. When that person arrived, and I asked for what I need, she waved vaguely at the first aid shelves and said it would be there if they had it. I asked for help to find it. She didn't know if they had any. I asked if I could speak with someone who stocks the shelves, and she told me to go ask the pharmacist! At that point, I'd been in the store for about 20 minutes without finding what I needed. I left the store, came home, and ordered from Amazon.

My experience at this place today was different from the other reviewer. The pair at the pharmacy…read morewere very helpful and informative. Sometimes we are prejudiced against people different from us but given how diverse a community we inhabit in the Bay, I think we shouldn't attribute intentions to others before checking our own biases. Thanks for your help today, n all the information you provided regarding refilling of prescriptions.

Whoever answered the phone today was rude. Probably why he hung up on me when I asked what his name…read morewas. Probably should learn to be more professional or close up shop and live in a cave

The pharmacy staff are amazing! Special shout out to Alix - their service and help was above and…read morebeyond!!!

The folks at the pharmacy counter are nice and helpful. However, they have to deal with inhumane…read moredemand levels. So, they drop the ball. I ordered a refill on the walgreens web site and the next day I found a cryptic message next to my order asking me to call the pharmacy at 510-864-2800. I did, and waited for 58 minutes online, listening to muzak -- because Walgreens doesn't have the means to implement the "we'll call you back later" service -- only to have my call dropped "due to a technical difficulty" with the recommendation to "call again". This story is not an exception, but closer to the rule. Overworked personnel, poor customer service, lack of investment in a modern infrastructure is the safe path to bankruptcy. Does anyone remember Levitz the furniture store?

Every time I go, it's close to closing and the line is always long. However, once at the register,…read moreI always receive fast, friendly and prompt service. It seems as though they are a bit understaffed. I also dislike how closely the Target workers walk past with their carts. Target should put a sign on the floor to create a space for their employees to have ease of access.

Negative stars.......worst pharmacy customer service I've ever experienced. One cashier....long…read moreline.....never again. Cashier was rude on top of it

I have a "special" Rx that I pick here, rather than my regular pharmacy…read more It's the first time I am taking the medication and I had the pharmacist consult with me how to take them. It was a Rx she was not able to tell me, however, took the time to research and explain. I'm grateful for the extra effort.

HORRIBLE! Had to call here as the always incompetant CVS on santa Clara said they couldn't tell me…read moreWHERE my script has been "transferred out to." This location uses a BOT only - no human contact allowed or they hang up on you. Will be reporting them to the pharmacy regulatory board.

I popped in to grab some envelopes. Yes, I still mail things. As soon as I walkies in I was…read moregreeted by Bree. She welcomed me into the store and gave me directions on where to go to find the envelopes. She then introduced Target Beauty to me. Target Beauty is replacing the Ulta Beauty area in their stores. She gave me a Target Beauty Keychain Pouch along with a $20 off coupon with a purchase of $50 in beauty products. Excellent customer service, savings, and promotions

I came here at this Target location at Emeryville. One thing that stands out is the snacks area…read more They sell drinks, chips, popcorn, and other ready to-go items. That's something that you don't normally see in most locations. Also, this Target is huge! Literally the food section is bigger as if it's a mini grocery store. I didn't go to the center of this location but based on what I saw, it seems like the rest of the area is just clothes which is why I just walked around Target. I didn't get anything here but this a really good Target location.