They are doing their best. They have hired an alert security guard, and organized and increased…read moretheir inventory. My greatest fear is that they will close forcing me to go to Safeway which is NOT safe. The jobs at these pharmacies are high-risk and poorly paid. I have three sweethearts that are always kind to me. Three large phamacies have SHUT DOWN. The lines can be frustrating. Early hours mid week are less crowed. I always look into their faces and treat them with kindness.

Go here if you want to experience hell on earth …read more.. ALMOST EVERYTHING is locked up...including ICE CREAM !!! It's honestly unbelievable. They are seriously understaffed too, so not only do you need a staff member to hover while you select a $7 box of ice cream bars, you first need to wait 5 minutes and then ring the buzzer again, and then wait five minutes, and then ring th--

I'm so glad this pharmacy is nearby. The price difference in my medications between them and…read moreWalgreens is absolutely insane--honestly, it should be illegal. Walgreens is 100% overcharging. This neighborhood pharmacy has been such a lifesaver. They fill my prescriptions so quickly, and everyone there is always so sweet. I'm genuinely grateful to have them in my community.

I get my prescriptions here, and I can usually get them relatively quickly. They give me Chinese…read moreexplanations that I can't read, so would recommend both English & Chinese. They have most of the basic toiletries & first aid that I need, and appreciate having a pharmacy in the neighborhood. You just need to go during business hours.

Mediocre service. Most of the cashers is rude in some way-they either sound or act like someone…read moreforce them to work here or they annoyed by costumer... the bottle from this pharmacy has a unclear instruction about how to open it and the casher would act annoyed if you ask them how to open it. Honestly, for your mental health safety, please don't go. Especially if you are someone who are senstive to emotion like me... By the way, this pharmacy mostly service elderly Asians. Casher ain't got no respect for the elder. I though the Chinese value tells about "respect the elders"? It's a miracle this is still alive. They really trynna bully elders because they know none of them probably knows how to change /is able to change a pharmacy or rate this pharmacy.

They remodeled this store into just a pharmacy plus a few aisles with medical supplies such as…read morediabetic compression stockings, cough drops, otc medicines, etc. I prefer the new layout since it's bigger and they waste space selling a lot of unnecessary items. I believe they also give injections (I overheard a customer wanting a shingles shot). Line does get pretty long since this is the biggest pharmacy in Oakland Chinatown for the elderly population, but the cashiers do work quick.

+ Friendly diligent staff + Helpful pharmacists…read more+ Convenient location next to Trader Joes + Quick service most of the time

Always hard to find parking because Trader Joe's customers always take up most if not all the…read moreparking spaces. I think they could install self checkout and let shoppers scan and pay quickly without waiting in long cashier lines. Still it is a better location then the one on broadway where there is no parking at all and not even a loading spot you can drop off people.

My experience at this place today was different from the other reviewer. The pair at the pharmacy…read morewere very helpful and informative. Sometimes we are prejudiced against people different from us but given how diverse a community we inhabit in the Bay, I think we shouldn't attribute intentions to others before checking our own biases. Thanks for your help today, n all the information you provided regarding refilling of prescriptions.

Whoever answered the phone today was rude. Probably why he hung up on me when I asked what his name…read morewas. Probably should learn to be more professional or close up shop and live in a cave

5 stars for Jaymar at the pharmacy counter. I've had less than acceptable service at this same…read morepharmacy from a female who I won't name (8 days ago). She wasted my time, gas money to come back, and sent me on an unnecessary wild goose chase. Returned this evening, and Jaymar said he thought he could handle it right there, and...get this...he did. I recommend you call before you come and make sure Jaymar is on duty. He's professional, warm, and actually cares about people.

This has been a very painful process switching pharmacies to Walgreens. They never seem to have my…read moreprescriptions ready when they say they are and they give me wrong dates. And then when they are ready to pick up, they don't have them ready. I've gotta sit around in the lobby and wait for them to fill it. If I knew it was gonna be this terrible. I would've never switched pharmacies. I regret it now. Don't make the same mistake. I did.

It's incredibly slow, understaffed, and always closing. I got here 15 mins before opening and am…read more4th in line. It's been about 40 mins and I've moved up one spot. We're just here for a pickup and there is one person on register. They'll close for lunch everyday at 1:30pm, leave everyone standing in line still, and be even further behind. We're only here because there are no other options around here these days. It's always like this... Its a miserable experience. Finally got to the front and the perception is wrong! It was a 3 month prescription and they only filled it for 1 month! Ughh, we need this medicine asap, we literally have to take the medication in the store. We just have to accept this. Now it'll be a hassle to get this corrected and return to pick it up again. What a joke.

Waited over 40 mins to get my prescription. The line was all the way down to Starbucks and they…read moreonly had one person helping with checking our prescriptions!

I have a "special" Rx that I pick here, rather than my regular pharmacy…read more It's the first time I am taking the medication and I had the pharmacist consult with me how to take them. It was a Rx she was not able to tell me, however, took the time to research and explain. I'm grateful for the extra effort.

HORRIBLE! Had to call here as the always incompetant CVS on santa Clara said they couldn't tell me…read moreWHERE my script has been "transferred out to." This location uses a BOT only - no human contact allowed or they hang up on you. Will be reporting them to the pharmacy regulatory board.