If you need a refill, don't assume they have the meds in stock. Also, don't assume that if they have to order the medication, they'll do it in a timely manner. And don't assume that you'll get any kind of polite response if you call or message them asking how long it's going to take. Unfortunately, now with RiteAid gone, they have a virtual monopoly on local drug stores. And they act like it. Also, don't expect to get to speak with an actual human if you use the phone to contact this CVS. Their new virtual assistant will frustrate you and not offer the option to talk to a real person. read more

I just needed a can of shaving cream and some rubbing alcohol. And while I understand that locking up 1/2 of your store and hiring an absolute skeleton crew deters shoplifting, I question whether a $3.00 can of barbasol shaving cream needs to be encumbered by said level of security. It might be easier to hide it, like yall do with the rubbing alcohol. read more

I came to buy some mouth wash and a electronic tooth brush, the supervisor named Amir came to help right away even though everything was locked up the service was quick and efficient. This is why I always come to this CVS and it's near by my house. read more

I like this CVS pharmacy inside the Bayfair Target. There is always a little line, but it moves fast. Today I went to pick up my meds, and this young lady ( I believe she is Indian ) was so helpful! She works 2 windows at the same time so you don't have to wait extra long. I am sorry, I should have asked her name so she can get full credit for her efficiency. read more

Clearly, it's hard times in the pharmacy business, as well as other retail businesses subject to excessing shoplifting. Dear Hubby and I are not from the area, but we were staying nearby and needed to pop in for a few things that I'd forgotten. One was a travel sized can of hair spray. Not only were the options limited (and crazy expensive!), but they were also locked up, so I needed to find an employee with the keys to provide access. That experience was relatively painless to accomplish, but it sure was a wake up call as to what goes on in shopping for such a simple item these days. The store looked mostly cold and intimidating, versus warm and inviting. I used to enjoy shopping at CVS. Now it feels like something that's a grit your teeth and get through it kind of experience. Sad! read more

CVS Pharmacy - Main entrance. - Drugstores Near Me - San Leandro, California

I went to get jack and coke it was a rough Monday, the lady bagged the bottle it was a 750 ml in a paper bag it broke 2 stores down, it came out the bottom of the bag it had clearly failed , there was 2 other ladies that seem me and told me to go right ba k there and to bring some peaces of the bottle with me so I did and the manager was not at all willing to offer any type of compensation for my loss! I have been going there for thier whole life! It used to be called bills then longs then cvs, that's his long I've been going there ! I won't be going there an again ! I told them they need to double bad thier Bottles because the paper bags were not very strong! I went next door and paid even more for the same bottle! What a costly day just to have a jack and coke to smooth the edge off of the day! lol it didn't work lol read more

First of all ONLY 1 employee working this evening in the entire store! He was doubg his best but Im sure it was overwhelming. I CANT BELIEVE A STORE WOULD ONLY HAVE 1 EMPLOYEE WORKING! Especially when the stuff you need is locked up and you have to wait. So we just got in libe and waited then he unlocked the case and we got back to register and paid. It was fettibg busy at this point. So easy for someone to walk in and out without paying! I really hope he got through the night ok read more

Made an appointment for two RSV shots 10 days in advance. Showed up 10 mins early. 10 mins after our appointment time the pharmacist tells us that they don't have the shot and to make an appointment. I say "but we had an appointment, how will that be different?" She say "we gave your shots to walk-ins. So some nonsense speak to say we are bad at business. I miss Rite-Aid. read more

Poor customer service. Most things are locked, I waited for someone to help me get some stuff that are locked. No one came, I waited a couple of minutes. I even went around the store to see if anyone will help. There was only one cashier wth!!! The management is bad, hire more people, this is unacceptable. Wasting my time for nothing, thanks for nothing. read more

Decent CVS located in The Village shopping center. Small parking lot, but inside the store has decent size and is very clean. There is another CVS right across the street in the San Leandro Plaza, but this one is newer. Decent store!! read more

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All lotion (even cheap lotion) are behind locked cases. No employees are available to open the case. I wasted my time waiting for someone to help. I finally left without buying anything. Lotion should not be behind locked cases. read more

All I wanted to do was make an $8 purchase. I tapped my phone using Apple Pay, it approved instantly and even shows up as pending in my bank account. Then the cashier tells me I can't get cashback unless I use a physical card. Fine. No cashback for me tonight then. Moving on. Then she cancels the entire transaction after it already went through, then somehow rings it up as if I gave her $20 in cash. Now she's standing there telling me I didn't pay and tries to charge me again. Sounds like a scammy behavior. Mind you, I never insisted on canceling the transaction or get cashback. When I ask her why she canceled it after it was approved, she suddenly develops amnesia and starts traipsing around, avoiding the question, refusing to acknowledge her mistake. This could've easily turned into me paying twice for one transaction if I hadn't spoken up. Thank God for the manager who came over, looked at the system, and actually understood what happened. They resolved it quickly and professionally unlike the cashier who seemed more interested in dodging accountability than fixing her mess. An embarrassing experience. Shout out to the people in the pharmacy, you're all the best. Would definitely avoid this cashier next time. read more

Lazy ass UPS delivery could have dropped off my Amazon package in the lobby. No. Left me a scribbled message to pick up 1550 E14 St xxx? I had to call UPS to verify the location. It is CVS. Sure enough, the UPS packaged are stored behind the cash registers. Show ID and it's delivered! read more

CVS Pharmacy - 1550-E14th St? Oakland or San Leandro? It's CVS in The Dro! - Drugstores Near Me - San Leandro, California

Long wait to unlock items... Noticed that employees input their personal info if a customer does not have a phone number to cvs rewards!

I understand the theft problem, but CVS needs to get it together. There is NO makeup or nail polish. I'm willing to put up with flagging down an employee to unlock things. That's how it is now. This CVS is one of the few remaining drug stores in San Leandro. I feel like they could do better. read more

I go here for vaccinations, they are pleasant, and efficient seldom do I wait more than 10 minutes and have taken me early occasionally. I have tried other CVS in the area (the one in Target) and the experience is vastly different. Unfortunately the store it's self is poorly stocked but the employees are very pleasant. read more

Bertie is the best! Dealing with health care is so difficult, and trying to redeem health insurance OTC benefits is especially hard. Bertie, the clerk at San Leandro CVS, was so patient and willing to work with me fumbling around the app--what a comforting relief! I think CVS should have her training personnel on how to deal with older people like me. read more

I go to this CVS every couple of weeks. I am always amazed at how friendly and helpful the staff is. Always directing me to use the best deal that has been sent to my email account. The store is always clean and orderly and I never feel in danger in the parking lot, etc. Parking, while tight, always seems to have a open spot so I never wait or need to circle back. All in all a pleasant experience which keeps me comming back. When I get new prescriptions I will transfer them to this CVS location. read more

Jennifer and her staff are so amazing. The pharmacy is open late so of course there are going to be long lines but they always apologize and let people know they will help them shortly. A few times Jennifer went out of her way to help me even though my dr sent my meds to the wrong location. read more

I could go to any other CVS in my location near my neighborhood but for some reason they don't fill my prescriptions from so in doctors I go to. So I drove all the way from W. Oakland to San Leandro. I do prefer this CVS and Pharmacy however because it is always organized and quiet. It's always empty too, I don't know if that's a good thing or not but I prefer shopping with out a ton of people in my way. The CVS is pretty well known because if it's popular location, and even though the store is always empty, the parking lot is always full. You have to go like a merry go out before you find a spot. I think the neighbors doors take up most of the parking. They do have a drive-through pharmacy but it seems like their pharmacy is always slow. The people are more concerned making the prescriptions then serving the guest. You always have to wait a second before being served. They are always professional just very slow. Please be advised... Updated: since Covid 19 Cvs stores are only allowing customers in with Mask or face coverings for concern Of guest service and customers. read more

CVS Pharmacy - Drugstores Near Me - San Leandro, California

CVS is sometimes hard to access re: parking issues. true of this one. not the one on 150th ave. buys: CVS bacitracin zinc ointment(1 oz. 7.19) -generic branded medicine, probably cost them a dollar to procure. notes: -may be 5 CVS stores in san leandro. -walked over from Pelton center. actually had parking cuz it was raining and some eateries not open for lunch on Sunday. read more

They always have what I need. Conveniently located in a plaza with decent parking. I stop by when I make trips to the supermarket and/or post office. Customer service is fine, pharmacy can get busy, but that is typical. I am glad this place exists near my home. Super helpful when I am sick and need medicine. TIP: if you need Tylenol, the cvs brand is exactly the same but cheaper. However, they have a shorter expiration date (by two years!!!), so keep that in mind. read more

CVS Pharmacy - Drugstores Near Me - San Leandro, California

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My partner walked up to the pharmacy at 5:59 and the worker walks out and says "its 6pm and we are closed". My babe asked for a box of Claratin D and they said they didn't have it but had the CVS brand (which my girlfriend could clearly see the boxes behind her). She asked if she could have one of those and the lady said "yes tomorrow - we are closed". Rude. Unexperienced. Bad Customer Service. read more

This is a review for the CVS (1550 E. 14th St) that is in the same shopping plaza with The Habit for a visit that I had a few weeks ago. It's easy to confuse because there are two CVS that are literally just across the street from one another. This is for anyone who are looking to purchase the CVS store brand gift cards with your credit card, this CVS location (1550 E. 14th St) won't allow it. I'm not sure if this encompasses all of their other gift cards but it may be safe to assume that it does. However, the CVS that is across the street in the same plaza as Safeway do allow you to purchase their store brand gift cards. Since this store location didn't allow for it, I drove across the street to the CVS (1401 Washington Ave) next door to Safeway and they did it without any issues. The service at the CVS (1401 Washington Ave.) next door to Safeway is much more friendlier and upbeat than at this CVS (1550 E. 14th St.) as well. The extreme difference in mood surrounding their customer service would want me to give this location (1550 E. 14th St) a 0, if I could, for their lack of convenience and poor customer service. read more

The service at this location is polar opposite to the CVS directly across the street. My wait time for a prescription refill was 15 minutes processing even with a transfer in opposition to 45+ minutes for a "ready" pick up. The only issue I've discovered was that parking was almost impossible to find any other day, but I got lucky today. read more

Prescriptions are never ready. They call you to have you come pick up your prescription, you arrive, NOT READY. This is of course after you stand in line waiting on everyone who can never seem to remember the phone number for their CVS discount. read more

The store operation does not cater to customers needs. They do not have rest rooms even though their customers are of age. They do not understand their customers needs. They may have physical disabilities that require frequent visits to rest room. No one should ship this store. The employees are rude. read more

I just moved to the area two weeks ago. I had injured my knee very badly. I did a google search of where I could buy a cane ( recommended by the ER doctor). My search led me to this CVS. I hobbled in and was told they didn't have them. Greatly disappointed and in obvious pain, Ms. Vivian ran to the rescue! She not only found what I needed, but set up the new cane to fit me perfectly. She went far and beyond her call of duty to assist me so I could walk out on my own. Thank you Ms. Vivian and thank you CVS for keeping such valuable employees on staff. You are my new neighborhood pharmacy for life!!! read more

Covid-19 warning! Turned away when stated on there CVS website they take walk in's for Covid-19 shots. Claiming they couldn't help me. Saying they only had 3 on staff members, tho there was 5 staff members behind the counter. Went down the street to Rite-Aid and they took me no questions asked with only one pharmacist! Don"t waste your time with this CVS. read more

If I could give them a zero I would. The lady over the phone 11/30/22 hung up the phone on me after saying they close at 7pm all i said was did you say 7 or 5 pm? I asked because I was confused and just needed to make sure that's what she said because online it says pharmacy 8am-9pm. So all in all it all does make senses!! That was so unprofessional and rude!! read more

Parking here can be hard, its a small parking lot shared with other businesses. I drive a big truck so parking is always something I consider when shopping. This specific CVS its self is decent, always clean and service is friendly read more

This CVS is in a league of its own. While it seems a bit questionable that we now have three CVS stores within a matter of blocks, this store definitely has a leg up on its competition. Large, bright, and well stocked with a greater range of goods, this is my new go-to to have RXs filled, or pick up last minute necessities. The store and pharmacy staff are competent, quick and kind. Pro tip: Take advantage of their pharmacy drive through for RX drop-off and pickup. Extra handy! read more

This 5 star review is solely for my experience with Melissa at the pharmacy drive thru. Melissa was so kind and went above and beyond to locate my prescription. There was a mix up with the name(s) on the prescription, it wasn't attached to my phone number, and instead of giving up and turning me away she tried every possible solution to track it down. Not only did she find it, but she was so professional and friendly throughout the whole experience. Not sure if it was the doctor's office that made all the mistakes but she handled it with grace and also inquired about discounts to help with the out of pocket expense. She is the epitome of excellent customer service and just an overall excellent employee. I wish all my customer service experiences were what Melissa obviously strives for! Thank you Melissa!!!! read more

This CVS is literally less than 5min from me, but I go to Castro Valley now instead.The cashiers seems to hate people and their job. And they must want to limit their customers to buying only what they can carry, they never have baskets or carts. I like to buy to stock up, and with a toddler in tow, I can't carry much. I tell the workers there and they could care less. Worst CVS I've been to, sad because it's newer and so close to home. read more

OMG, the best CVS I've ever been to! The large one at the corner of Davis/Callan and E 14th Street has closed, and the other smaller one next to Safeway will be closing as well. They can't compare to this one. It's laid out very neatly, and the highest shelves are at eye level to me (I'm 5'3"), which is great. At the old store I would sometimes have to find a tall person to get something that had been pushed to the back of the top shelf. The pharmacy is set up much better, as well. The drive through window for the pharmacy is so convenient, as well. read more

This is the third CVS Pharmacy within a half a mile. The other two are not as nice as this one. This is the newest one and also the closest one to my home. The staff is friendly and very helpful. I have made this the main CVS that i go to. I am inclined to give this place 5 stars however I have to down grade them based on planning. There is no need for three CVS stores to be that close to one an other. Two of them should close down and offer other types of stores for the area. Also the parking spots here are very narrow. Compact cars seem to be the only cars that fit in the spots here. The store itself is 5 stars but he planning of the hire ups was very bad. read more

CVS Pharmacy - Cvs main sign from parking lot - Drugstores Near Me - San Leandro, California

I've been to this pharmacy multiple times and different hours of the day and regardless of how few people are in line, the wait is always very long. I used to be a pharmacy technician and while I understand they get busy, I've never seen any operation so incompetent. They often are searching for a customer's prescription. I am at the store now and they can't locate a customer's prescription. They are looking everywhere jncluding the refrigerator. I'm asking myself, shouldn't they know if a medication should be in the refrigerator or not? Really now. I am even witnessing the pharmacist looking clueless and lost. Pharmacists are very smart people but I guess they lack the obvious basic skills. Lastly when it comes to customer service, if you see the line getting longer, have someone help the one person that is at the register. Instead, the two people filling prescriptions look down and avoid eye contact with customers. I'll also say that the prices seem to be higher at CVS vs. Walmart. The eye drops I picked up was $7.00 at CVS but while I was waiting in line, I looked at GoodRX and at Walmart it was $4.00. read more

The pharmacy staff and front store staff is amazing. I believe that if you, as a customer is nice to the workers, they would be nice to you. It all depends on how you approach a situation so don't be too quick to judge its book by its cover because these people are doing their best to try and serve you !!! My experience here has always been pleasant so thanks guys for your hard work and don't pay no mind to these unhappy people. read more

OMG...I had to wait a day it was such indescribably awful service combined with the rudest, dirtiest, most ghetto girls I have seen anywhere outside of a pig farm. I literally cannot paraphrase what they said to me or each other because it would cause the editing portion of this app to vomit and then promptly self destruct. The worst part was that it wasn't just one employee, but both cashiers and the male manager who laughed and said, "have a nice day (expletive)". I would caution anyone and everyone including my worst enemy to avoid this CVS like the plague it is. BAD BUSINESS!!!! read more

Worse experience I ever had so I went in lastnite to buy my daughter a giftcard for her birthday I go buy a vanilla Visa card and the cashier said im sorry these are supposed to be pulled off the shelf because we have customers saying they are putting money on the card Bt it's not getting loaded even though they have a receipt that says activated I said ok she said u can go get another card I just can't sell you this one so I go get a vanilla MasterCard since it was on the shelf and I come stand in line and another cashier is helping me cause the cashier that helped me prior was leaving so I ask this cashier is this vanilla MasterCard ok to purchase if the visa one wasn't she said with a attitude idk what u are talking about I said I tried to buy a vanilla Visa card and a cashier explain to me it was suppose to be pulled off the shelf and not sold cause it doesn't activate properly she said well if it's on the floor it's ok to sell I said Bt the vanilla visa one was on the floor as well Bt luckily the other cashier caught me before I loaded money on it I said can u just check so I don't waste my money or my time she starts huffing and puffing as if she's mad and I'm asking her Togo all out of her way smh so she points at this man and says ask him he is the manager so I ask the man he says it's ok to purchase I purchase the MasterCard and the cashier that helped me prior walks by to leave so I ask her excuse me is the MasterCard ok to purchase she said no ma'am all vanilla MasterCard and Visa cards are not loading....... I was so pissed off how this cashier that I asked 2-3 times and the manager tells me it's ok Bt this one cashier that's about to leave can answer my question and knows the true answer then they tell me sorry I can't refund you u have to wait 24 hours and then call the 800 number on the back of the card for a refund omg this was the waste of my time I was talking about before I purchased this giftcard never ever again will I goto cvs to purchase anything I rather goto rite aid or Walgreens where they will be able to answer my questions and pull items off shelves that is suppose to be pulled off read more