This CVS is located in the San Leandro Plaza in Downtown San Leandro…read more Decent store, I usually come here for vitamins or supplements, sometimes they have 2 for 1 specials. Lots of things here are locked up, if you come here late night, it actually makes sense, this is a high foot traffic area. But overall, this is a pretty good store!!

Will be going on a extended trip and decided to get an updated Covid vaccination. Looking for a…read morelocation with the Moderna vax, I searched the CVS website and this location was the closest to me and made an 6:15pm appointment on a Friday. Located in the Washington Plaza, parking was challenging but was able to find parking on the north side of the plaza. Checked in at the Pharmacy vaccine window and was directed to wait at the vax area. The pharmacist came out and verified my ID and was given the shot and was on my way with a $10 off $20 coupon. Overall easy experience.

If you need a refill, don't assume they have the meds in stock. Also, don't assume that if they…read morehave to order the medication, they'll do it in a timely manner. And don't assume that you'll get any kind of polite response if you call or message them asking how long it's going to take. Unfortunately, now with RiteAid gone, they have a virtual monopoly on local drug stores. And they act like it. Also, don't expect to get to speak with an actual human if you use the phone to contact this CVS. Their new virtual assistant will frustrate you and not offer the option to talk to a real person.

I just needed a can of shaving cream and some rubbing alcohol…read more And while I understand that locking up 1/2 of your store and hiring an absolute skeleton crew deters shoplifting, I question whether a $3.00 can of barbasol shaving cream needs to be encumbered by said level of security. It might be easier to hide it, like yall do with the rubbing alcohol.

I preferred Walgreens over CVS. Unfortunately there aren't many Walgreens left. I was greeted when…read moreI entered and the store had a noticeably good scent. From the outside you would think it was the storefront of a haunted house. The exterior is run down. This store is 24hrs, so that is a plus.

I'm really disappointed with the service at this Walgreens Pharmacy. I called in a refill on…read moreSunday, May 3rd, and was told it would be ready for pickup after 8 AM on Tuesday morning. I went to pick it up on Wednesday, only to be told it wasn't ready yet. When I explained that I had already called it in on Sunday, the employee initially said she didn't see anything in the system and told me to come back the next day. After I reminded her again that I had called in, she suddenly "found" it and told me to come back in 2 hours and that I would receive a text message when it was ready. I never received the text message they promised. I returned on Friday, and once again they couldn't locate my prescription. After more searching, they finally found it -- but they also tried to give me someone else's order at the same time. I had to explain that I only had one prescription and asked them to verify it using my phone number, not just my last name. The entire experience was very unprofessional, disorganized, and frustrating. On top of that, the drive-thru wait was over 20 minutes. For something as important as prescriptions, accuracy and communication should be a priority. This pharmacy seriously needs to improve its customer service and organization.

OK, so first of all let me just say I love Gigi and Christina and a few…read moreOf my favorite staff members there, but they recently decided to redesign the entire store and put things out of place and so now we have to find things all over again Other than that, I think they need more cashiers on hand, cause the lines are way too long, especially in the morning hours and rush-hour evening hours If you have cashiers at every station, not just a few things will go a little quicker and lines won't be as long, but it seems like only a few stations are available at a time each day The only other thing I hate about the places that we have to get people to unlock things and for things like toenail, clippers, and shavers or whatever they put it in lock boxes, which is ridiculous

Never purchase anything on-line from Walmart.com They are…read morenot responsible !!! Always Missing items & Delays & Delays and they use this company " Ontrac " Ontrac , which is an idiot , Dump delivery company. The man who do the delivery just don't how to do their job, they will not notify Notify you when they arrive and will have the package Returned Return so you have to wait again for the 2 delivery Please Try Amazon or target instead Try Amazon or Target instead

This is for the rite aid on MacArthur in Oakland. They're one of the ones that did not get shut…read moredown, and that makes them busier, and especially the pharmacy as customers from other stores that closed migrated here. I usually go at night, but it seems in the day they have an ice cream shop inside. They were very low in non-chocolate candy stock yesterday, but they have wines and liquors and there was a sale on Barefoot (I love their Riesling and their peach wine so I'm glad they stock them!). They have 5-6 aisles of wines, spirits/mixers and beer, which is pretty impressive for a drug store. They also do household items well, so I can often run here in between grocery store runs and get lots of essentials at fair prices. The pharmacy. People are nice. Staff isn't treated well imho, they don't have relief staff for breaks or extra pharmacists helping. I know this is a national trend to overwork and maximize profits at pharmacists expense, (other drug stores had walk outs, too), but there used to be only pharmacists staffed behind the wall at pharmacies, now that they have pharmacy techs they run the pharmacists ragged and the pharmacy SHUTS DOWN for lunch and breaks! Part of the reason I shop late. If you're coming in during the day, call to make sure of their lunch time so you don't end up waiting or having to come back. They are out of stock a lot, and not just ADD/ADHD meds, there have been prescriptions maybe not popular but certainly not rare that I've had to wait days for, and other pharmacies always had on hand- I guess the alcohol aisles took space from somewhere. They do text me when it's in, but like with the ADD meds, if there's demand for it and you don't go right in they'll text you that it's in but then sell them to someone else before you get there, so don't wait a day or two. I come here bc it's close to my house and they have a good selection. It's a high crime area. It seems safe -ish to me, I go after dark and so far no problems in the parking lot or store, but they do not have security here that I've seen, so keep your head up and be aware of your surroundings, and don't leave packages in the car.

Well, Rite Aid, it's been fun. Sorry to see you close this store, but I understand the shoplifting…read morewas out of control in addition to the home office being unable to recover from the recent bankruptcy. Apparently this huge property will now be an empty store front. We can only hope that a reputable company will see value in this great location...just make sure you have professional security, as the thieves will ransack the place otherwise, as they did with Rite Aid. Best of luck to the friendly employees as they look for new jobs.

Went to the check in line. I hadn't got an alert on my cell. I just wanted to make sure it had been…read morechecked in. She said everyis ready. You may go to the pick up line. It was several people in front of me. However, it want super fast. And I'm done. The young man that checked me out was very kind. A great big warm smile. Headed home. I'm so glad I'm taking care of me. While still taking care of my Mother and Daughter. I'm balancing life! Yeah Me!

Order ahead! (In…read moreapp if possible) Even when the line is long it moves quick I never wait too long, my last stay my husband had my prescription and list from the doctor by the time I was getting wheeled from surgery! Thank you KP Pharmacy!

This Pharmacy is for Patients that are Discharged from the Hospital or the Emergency Room!!…read more I used it on my last visit to the Hospital! My Doctor called in a Prescription To the Pharmacy for me!!! When I was Discharged , Ii stopped by the Pharmacy and there was no line !!! I was in and out in Minutes!!! Service was Fast and Furious!! For those Reasons this is a Baller On A Budget Approved Establishment!!! I keep my Pimp Hand . Strong!!!!

In mid-Sept 2021, Kaiser San Leandro opened a brand new Discharge Rx near the Emergency Dept of the…read morehospital building. There's not much to complain about yet, as it's bright, new, super clean, fancy plastic shields and partitions. Also, the few times I've been there, the clerks were efficient and friendly. According to the Kaiser webpage, the discharge Rx is intended to handle urgent need orders and dispense meds to discharged patients. There's chairs available, and some OTC stock. It's current hours are 24/7.

I had a very frustrating experience with the phone service at this pharmacy on March 11…read more Around 1:50 PM, I called because I needed to speak with a Mandarin-speaking female staff member I had previously discussed a medication question with. A male employee named Amo answered the phone. I politely asked if he could ask her to return my call and even offered to leave my phone number. Instead of answering my request, he repeatedly told me to call back in 30 minutes. At 3:23 PM I called again and the same employee answered. I asked again if the Mandarin-speaking staff member could speak with me. I stayed on the line waiting for her. After waiting for 27 minutes with no response, I drove to the pharmacy myself. When I arrived, the Mandarin-speaking staff member finally picked up the phone and told me that the employee had just told her about my call. This means my call had been left waiting the entire time without notifying her. I understand pharmacies can be busy, but basic communication with customers is important. If the staff member was unavailable, he could have simply told me honestly or asked her to briefly explain the situation. Leaving a customer waiting on the phone for almost 30 minutes without any explanation is very disrespectful. What made the experience worse was the dismissive and impatient attitude from the employee. As a Mandarin-speaking customer, this interaction made me feel unwelcome and uncomfortable. I hope management reviews this situation and improves staff training in customer service and communication.

Have used their serbices for years.They alsio deliver, which id very convenient. Employees are…read moregreat and very knowledgeable andhelpful.

Kudos to ADRIANA !!!! 3 stars for Adrianna only…read more I shop here a lot since it is so close to my home I always get 20% off coupons that print out with my receipt and I have the Walgreens app and also clip the coupons that apply to my purchases For some reason EVERY SINGLE TIME I try and use the coupons that print out with the receipt the cashier can never ever REDEEM it Ever never !! False advertising false and fraudulent Always a lame excuse System error system issue blah blah blah Well TODAY ADRIANNA CAME THROUGH AND CRACKED THE CODE I WAS ALREADY AT LEVEL 10 Adriana was patient and helpful and you need more cashiers like her

I don't know it's my doctor or the pharmacy problem, the pharmacist always said my prescription is…read morenot covered from my Medi-Cal, and available to purchase over counter, it's never happened before I switch to this location, I think our whole family not affordable to get sick from now on