My Mother was in a bus accident in November 2026. She has…read morebeen coming here to manage her pain. She says everyone is so caring and loving. She says they always take care of her in the most respectful way. I appreciate the outstanding care. At 13847 San Leandro Medical Center.

Very Concerning Conditions in the Emergency Room/Treatment Room…read more I am currently at San Leandro Hospital with a family member who has been here since 11:00 AM, still waiting to be admitted and for a bed to become available. While in the treatment room, I observed visibly dirty floors and debris in multiple corners. A blood-soaked piece of cotton from a blood draw was left in the room, eventually fell onto the floor, and remained there without being picked up. A soiled sheet was also left on the back of the bed after the bedding was changed. The patient bathroom sink was not functioning, leaving no running water for handwashing. I have photographs documenting these conditions. I understand that emergency departments are busy, but cleanliness, sanitation, functioning handwashing facilities, and proper handling of biohazardous materials are basic patient-safety standards. This is extremely concerning, and I will be bringing these issues up the chain of command at San Leandro Hospital. Patients and their families deserve better. The photos show what I personally observed today.

i've always had kaiser but switched to anthem and this was my first time at a non-kaiser hospital…read morein the bay. iwas seen today by the ER for anaphylaxis. they saw me, admitted me, and treated me SO QUICKLY. i was checked in on multiple times by doctors and nurses and everyone was kind, knowledgeable, and attentive. they provided thorough explanations and set clear expectations. being in the ER is never a great time but experience was a pleasant surprise.

How this place got so many low ratings? I've never been out to this facility, but i was pleasantly…read moresurprised at how gorgeous this facility was. The security guard greeted me with such friendly energy. The person who checked me in was also just beyond bubbly. I couldn't have been more pleased with how clean this hospital was. It was a lovely place to meet my newest great niece. And the staff in the Birth Center were amazing. They were responsive, informative, and you could tell they genuinely loved their job. This is the energy new moms (and dads) need when baby arrives. What a lovely experience overall!

I'm a patient at kindred hospital and I want to say who I appreciate physical therapy…read moreKelly,Veronica and most of them,Nurses kulwinder RN might shift,Marvin RN night shift now day shift Tracy CNA,Patty BUSINESS Office,Ms,Jackson CNA,Jasmine CNA,Roni CNA,Rn jemilla,RN Dueny RN,Dania Rn,Rn Jeremy All from day shift.They have taking excellent care of me while I'm here alway from my family that lives in Tracy. My name Joseph Carrillo.

They wouldn't allow me to bring a single balloon in for my mother's birthday day but I've seen…read moremultiple people with balloons in their room before. The only thing you're able to do is check in and die.

I would like to rate this higher because the folks here really do try but I had a very negative…read moreexperience today. And I think folks with ASD and assault trauma like me do need to read this. Admittedly the error started with me. Getting old is no fun and my memory is a swiss cheese. Nonetheless my bad for not triple checking everything. I needed to pick up some old lady meds at the pharmacy and I like an idiot forgot that I had a vape in my pocket. Again my bad. I didn't even find it when I was first trying to find metal stuff for the scan. So second time around it was like oh! and I dropped it into the box. Now at this time an ideal response without human touch would have been to say we're sorry you cannot proceed with a vape into this hospital. If you could make arrangements to store it elsewhere and come back there won't be a problem. I would have profusely apologized feeling like the idiot. I would have grabbed the material and instantly exited if I had received that response. But instead what I got was extremely offensive to me as a person with ASD and heavy trauma background. As if my only intention had been to somehow get deep into the hospital and vape up a cloud the security person in an elevated tone of voice says "You can't bring a vape in here!" Then he gets in front of me and starts pawing at me. Then he starts pawing at the rest of the stuff in the basket as if the wallet and keys belong to him and he refused to surrender the keys to me! Then his compatriots joined him all MALE. A straightforward and clear communication was all I needed and would have happily responded to as admittedly I was in the wrong. They would have gotten profuse apologies for me on the way out as I felt very foolish for forgetting that. But now I find myself in the aftermath literally not able to stop shaking as so much trauma got triggered as well as my ASD by pawing incompetent and aggressive MALES. A real turn off and a real world warning to women especially those who have similar conditions as my own. I would recommend not going alone. Bring someone with you who is big. Or don't even go through unless you see a woman at the security station. You have been warned.

Too busy! Wait time to even reach a receptionist is over 7 hours. When I called in the morning I…read morewas #57 in the queue on a Monday, and gave up by afternoon and went elsewhere for my eye abrasion

I'm so thankful for Dr.Eid Gadelseed my PCD for his…read morefaithful efforts and true care. I really appreciate his follow up with all details. truly he is an exceptional primary care doctor. He is caring, honest, and incredibly knowledgeable. He takes the time to listen, explains everything clearly, and genuinely cares about his patients. I always feel that I am in excellent hands. I highly recommend him to anyone looking for a doctor who combines intelligence with genuine compassion and integrity. karas Tadros

My Kaiser doctor wanted me to come in for a retina scan and a BP check. I had my choice of any…read moreKaiser Medical Center, so I picked Kaiser @ San Leandro. I reported to the 3rd floor Adult Medicine, and they had me wait. When they wanted to speak to me, they came out and spoke to me directly. My retina scan was non-invasive. It took about 20-30 secs per eye. Absolutely amazing! No more dilation drops, and wearing crazy sunglasses. The blood pressure check was easy. You get three attempts to pass. Tip: Don't look at the meter screen. Kaiser@ San Leandro has free parking. It's located at 2500 Merced. Near I-880 x Marina Blvd.

The staff were very friendly. The office was quite nice for…read morea clinic and though I was a walk in patient I only had to wait a half hour. The nursing staff were pretty thorough and the nurse practitioner I had was extremely friendly, asking questions and seemed to take her time listening to me more than my own doctor. May come back in other non emergency situations if my doctor is not available

I wanted to go here for urgent care, but it's either their staff is misinformed or this business…read moregouges their patients. Typically, urgent care visits for me costs the same amount as a my co-pay to see my PCP. Upon check-in today, Danisha Humphrey, informed me that I hadn't met my deductible; thus, she was going to have to charge me my full deductible before I would be seen. I've never had that happen to me at any urgent care facility and I went there because it was close to home, but I hightailed it out of there and went to Sutter's urgent care, where I was charged my regular office visit co-pay. No chance of me going back.

Very non-professiolal in many aspects of patient care…read more Administrative guidance greatly lacking. Patients go uniformed on critical issues when making a personal inquiry about their health. Doctors and so-called specialists are not consistent with follow-ups. Communication with charge nursing staff is hit an miss. Appointment are and transportation is botched. Paperwork is lost or NOT scanned into record. State ADA Compliance is in serious violation causing injuries due to slip and falls causing broken bones and abrasions to Patients. Administration is slow to respond if at all to patiens request for ADA equipment and or assistant. Server sanitary, wheelchair and lack of grab bar issues go un-adressed. California States Attorney General Rob Bonta needs to open an immediate investigation in to Fairmont Hospital Operations, Practices, ADA Violations and Administrative Incompetencey. Forced Discharge without proper care is common. Little to NO follow-ups on disposition!

I am currently a patient getting through an auto immune disease that sapped my muscles and control…read more Hopefully I will be discharged from home soon. I spent a month in another hospital first. I heard bad stories of Fairmont. They are not true. It's an old facility, the patients are very poor desperate people. That being said the nursing staff is attentive, caring and there is good coverage. The doctors, especially Dr. Washington are knowledgeable and caring. Best of all are the PT and OT teams! They work so hard to get you better. Truly first class. The food is actually decent . They take your orders a day in advance. I wish there was a little more privacy as it's 3-4 to a large room . But I give them five stars for care.

Endured two non-life-threatening episodes here with a smooth check-in, assuring pre-op, and a…read moresuccessful procedure. The staff was positive and upbeat with me, which I am so grateful for!

My family member had another procedure which necessitated me picking him up. For the second time he…read morewas there on time and for whatever reason the procedure was delayed within an hour of the appointment. Luckily I could be flexible but for many senior citizens needing help your pick up ppl aren't that flexible Staff very kind

This review is for nurse Tabitha. She keeps her word and will follow up with her patients.She is…read moretruly amazing , knowledgeable and cares for the patients. I noticed multiple times during my appointments and sometimes after hours that she is very consistent and professional. I truly appreciate her willingness to help and comfort patients along with her beautiful energy . Management please thank Nurse Tabitha for her wonderful service.

As I wind down my chemotherapy, the comprehensive cancer center staff and clinicians have been…read morethoughtful and kind. Us patients really don't want to be here, but the difficult procedures and pathways are delivered with the utmost care. Thanks to Shenelle, Stephanie, and the oncology staff for making a difficult time better and hopeful.

The Berkeley Free Clinic is an American treasure. I have been going to dentist there for a long…read moretime. The room is clean, the staff is friendly, and the service is professional. I am truly grateful that BFC has stayed open all these many years to serve low income people in need. And it really is free, but I always make a donation to help keep them afloat!

They were really nice and helpful to my daughter. There is no parking, come prepared to pay or walk.read more