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    Fairmont Hospital

    1.9 (7 reviews)

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    Kindred Hospital San Francisco Bay Area

    Kindred Hospital San Francisco Bay Area

    1.7(84 reviews)
    1.0 mi

    If you're reading this to consider Kindred San Leandro as a long term hospital for you or your…read moreloved one, RUN. Run far far away. If zero stars was an option, I would choose that. In 2025 my mother had a brain injury and had to transfer from Stanford to an LTAC, so we decided to go with Kindred instead of another LTAC in SF, in part because accessibility and parking at Kindred seemed better to visit. This was a huge mistake. We spent the next months dealing with dangerously short staffing, and keeping a family member at my mother's bedside for all visiting hours. Nurse response times would EXCEED AN HOUR, and left my mother with anxiety that she still struggles with. Even respiratory therapists were hard to come by because they had too many patients to treat and clear my mother's trach within the frequencies she was prescribed. I took photos of the staffing whiteboards showing nurses with up to 8 patients, when they should have had no more than 4. Weekends were worse and holidays were skeleton crew. My mother acquired various infections at this facility, and nursing sanitization quality control was inconsistent. Respiratory therapists would re-use her inner cannula, rather than routinely replace, because the hospital did not have enough supplies in stock. As soon as Medicare insurance switched from per-diem to lump sum (weeks into our stay), Kindred staffing was VERY quick to urge a transfer to lower level skilled nursing, even though my mother still had a trach, zero mobility and fighting off infections. OT and PT was hard to come by, again because of staffing shortages, which only degraded my mother's bed-ridden state. (She did eventually transfer and gain the ability to walk again after finding better care) Dr. Nakagawa was one of the only saving graces here, as she truly tried to advocate for better care of my mother while the facility reps showed us minimal patient care and a lack of follow up when we complained about the sub-par treatment my mother was getting. Interesting article proving my point about the dangerous staffing nightmare we experienced : https://home.nuhw.org/2025/09/23/nuhw-members-whistleblower-work-prompts-state-investigation-into-kindred-bay-area-hospital/

    Even one star is too much My mother has been at Kindred for over 2 months, and as her Power of…read moreAttorney, I have yet to speak with or even see a doctor regarding her care. That alone should tell you everything about how this facility operates. During her stay, my mother developed bed sores under their care--which is already unacceptable--but what makes it worse is that she now has a HUGE open wound on her back, clearly from not being properly rotated and cared for. Instead of taking accountability, staff have told me that I cannot move her because of the bed ulcers that were CREATED at their facility. So now she is stuck in a condition that they caused, while they continue to restrict basic interaction and movement. On top of that, she is frequently left unclean and smelling, which is beyond heartbreaking and completely unacceptable. No patient deserves to be left in that condition--especially someone who is fully dependent on staff for care. Communication is terrible. Follow-through is nonexistent. And the lack of compassion is shocking. As a family member and decision-maker, I have had to fight for basic information, basic care, and basic dignity for my mother. No one should have to go through this. This is not just poor service--this feels like neglect. I would never recommend this facility to anyone. If you love your family member, do not bring them here.

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    Kindred Hospital San Francisco Bay Area
    Kindred Hospital San Francisco Bay Area
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    Fairmont Hospital - hospitals - Updated May 2026

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