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    Kaiser Permanente Pharmacy

    4.4 (22 reviews)

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    Steve D.

    2500 Merced St San Leandro, CA 94577 (Kaiser Medical Center) Wow, a Kaiser Pharmacy (Rx) with 4 & 5-star Yelp Reviews! I have been to this Rx, both as a Kaiser patient and on the job. Service is usually fast here because the Pharmacy is well staffed. One window closes, another will open. If you're waiting for your meds, they call you to the counter and get helped right away. You shouldn't wait in line twice. As a patient, I came here to get an emergency refill for some meds I didn't receive. Not only did they give me a week's worth of pills, they called the Livermore Refill Pharmacy and made a special order for me. That's great service.

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    Eugene L.

    Medication is a Way of Life when you get Older!!! I like to use the Kaiser Pharmacy!! Why you might ask? Their Very Efficient , Professional , Have a Huge Stock and it's a Safe Place!!! Pro Tip I usually have my Medical Professional call in my Order!!! And then I get a Text When it's Ready !!! I then roll there and Pickup my Order and I'm In and Out in a few minutes!!! This is a Baller On A Budget Approved Establishment!!! I keep my Pimp Hand Strong!!!!!

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    9 months ago

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    2 years ago

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    2 months ago

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    3 years ago

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    3 years ago

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    3 years ago

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    7 months ago

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    5 years ago

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    3 years ago

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    8 years ago

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    3 years ago

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    4 years ago

    Quick service and good customer service. The staff are very helpful and welcoming. No complaints!

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    2 years ago

    Emergency staff diagnosis following severe fall and diagnosis was all that could be hoped for.

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    6 years ago

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    3 years ago

    Nice polite staff. Professional care. Very clean facilities. Parking a bit of an issue. Wait time in accordance with your appointments.

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    9 years ago

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    7 years ago

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    8 years ago

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    9 years ago

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    Ask the Community - Kaiser Permanente Pharmacy

    What are the pharmacy hours?

    M-F- 800am-830pm. W/E- 800am-700pm

    View All 2 Questions

    Review Highlights - Kaiser Permanente Pharmacy

    “2500 Merced St San Leandro, CA 94577 (Kaiser Medical Center) Wow, a Kaiser Pharmacy (Rx) with 4 & 5-star Yelp Reviews!”

    Mentioned in 4 reviews

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    Walgreens - 12/17/25 FYI. Exterior.

    Walgreens

    1.9(198 reviews)
    2.0 mi
    •$$

    I preferred Walgreens over CVS. Unfortunately there aren't many Walgreens left. I was greeted when…read moreI entered and the store had a noticeably good scent. From the outside you would think it was the storefront of a haunted house. The exterior is run down. This store is 24hrs, so that is a plus.

    I'm really disappointed with the service at this Walgreens Pharmacy. I called in a refill on…read moreSunday, May 3rd, and was told it would be ready for pickup after 8 AM on Tuesday morning. I went to pick it up on Wednesday, only to be told it wasn't ready yet. When I explained that I had already called it in on Sunday, the employee initially said she didn't see anything in the system and told me to come back the next day. After I reminded her again that I had called in, she suddenly "found" it and told me to come back in 2 hours and that I would receive a text message when it was ready. I never received the text message they promised. I returned on Friday, and once again they couldn't locate my prescription. After more searching, they finally found it -- but they also tried to give me someone else's order at the same time. I had to explain that I only had one prescription and asked them to verify it using my phone number, not just my last name. The entire experience was very unprofessional, disorganized, and frustrating. On top of that, the drive-thru wait was over 20 minutes. For something as important as prescriptions, accuracy and communication should be a priority. This pharmacy seriously needs to improve its customer service and organization.

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    Walgreens
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    Looks like it used to be a movie theater

    Walgreens - Long wait times.

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    Long wait times.

    CVS Pharmacy

    CVS Pharmacy

    2.3(159 reviews)
    5.2 mi
    •$$

    Go there several times a week. Great staff especially Step, Andrea and Tina at the checkout and…read moreSita in the pharmacy. Well organized store with great variety of merch and exceptional seasonal items.

    A few things. first off yelp removed my initial review with my wife's account…read more We came in a few months ago looking for an abdominal brace, we asked a new employee in red shirt where they would be. he stated he wasn't sure what that was and that they didn't have any. I quickly got another employee I recognized and told him what happened. he apologized and quickly showed me exactly what I needed. I asked the employee to tell the manager this new employee needs more training, he responded that the man who said they didn't have braces was the NEW manager of the store. I was shocked. second- they are hiring all new people and I barely see any of the workers I know anymore, bummer! the original staff were so nice I prefer to engage with them not these new kids! third, I wanted to buy champagne for my daughters graduation, the employee helping me after I waited forever in line told me she couldn't carry or sell alcohol! why are you hiring minors? fourth, nighttime used to have 3-4 employees every night, now there are only two! the lines are so long often there is one employee I recognize running two registers at the same time! if you can't staff your store properly, you shouldn't be a manager, OR you should work alongside your employees like the previous manager woman did. fifth. there are always people outside begging for money, there are never carts anymore but I see unhoused people with cvs carts all over Castro Valley now. sixth. I have tried numerous times to speak with this mystical manager, the employees are always apologetic but say to give my number and he will call me. I want to speak to him in person. I went every day for a week and he was gone before 11 am that week. what a JOKE! seventh I constantly see overstressed and overworked employees, the store ran really well under old management, now it is a complete mess, and I never see any familiar faces except the lady with dreads who always talks for 5 minutes with everyone. she is nice but I don't want to tell you my life story! eighth If you really are a manger why are you never there? the store ran really well under old leadership. ninth I saw the manager one day leaving as I was coming in and overheard him telling a young girl to "make sure you ask for 10's on the surveys" that seems really shady and dishonest. I won't be filling out any surveys they give me from now on if that's how this new "manager" thinks things should run. I would not reccomend coming here as the new management seems really dishonest and not caring. numerous employees seem to be sick all the time. My wife is considering switching her medication to Walgreens because of all this and I don't even enjoy coming in anymore as I rarely see any of the regular employees just all these new teenage girl

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    Kaiser Permanente Pharmacy - medicalsupplies - Updated October 2026

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