I was researching what Walker might work for me better than the old style walkers…read moreI read up on the aero walk ultra light rollator and was glad to see that thrifty medical supply has some in. I went in on Thursday and a Helpful Aysar gave some good information and help me choose the walker I could afford, and that would be better than the one I currently have If you're looking for medical equipment, give this place a try you will be glad you did.

I wanted a walker that was better than the one I was using. I went to Thrifty Medical Supply for…read morethe 1st time and was checking out their walkers. Lisa came over to help me and she was Amazing! She'd never seen me before, but she was able to tell me what walkers would and wouldn't work for me just by looking at me. Lisa ordered the perfect walker for me! Her knowledge, experience and expertise were just what I needed! Thank you again Lisa! I wouldn't hesitate to recommend Lisa and Thrifty Medical Supply!

Great experience here, Josiah really exhibits the best in customer service. He was very patient and…read morewas willing to put together some things for us to try, despite us coming in late. I called several places, but Josiah was one of the two that actually me back and provided lots of useful information. Highly recommend if you or your loved ones need DME!

Such kind people. I…read morehad a little dispute with gravity last week. I was sure I was fine, right? Urgent care said I might be fine and suggested I returne if I wasn't 100% Monday. Monday came and I was not 100%. Xray time! I am so not fine but nothing broken and no need for surgery. Urgent care suggested a visit here for supplies. There was drama in the tunnel! Drama! I made it to the island with 6 minutes to spare. However, parking karma was barely with me. I phoned from around the corner. The lovely gentlemen said they'd stay open for me and that I could use their sole parking space! Once inside they didn't rush me through selection and purchase. They measured equipment and everything. Very caring individuals. The place was neat and spacious. Very chill experience.

The initial set-up visit in San Leandro felt too rushed and too rote. The person spoke fast, as if…read moreeverything was obvious. When I called in distress after one or two nights, I left an urgent message. That was a Wednesday; they only called back the following Tuesday. The second time I needed them, I was on hold or repeating the same answers to 3 different representatives over 20 minutes. Then the phone went dead. Avoid them if you can. Unfortunately, I don't think I can. The only thing I can do is to help other people by leaving reviews. UPDATE I called again, I spoke to a fourth representative and then to the fifth, Sierra, who finally helped me by arranging for a respiratory therapist to call back later the same day. The respiratory therapist adjusted something remotely and suggested some solutions to the problem. I hope this works.

One star might be a little harsh but it is based of my last two phone calls into their shop and not…read moremy initial CPAP purchase. I have been trying to do something simple like re-order supplies for my CPAP. The first time I called, I was a Sutter employee. My insurance was Sutter and yet no one returned my call. I spoke with a staff member who took all my information. She said she would have someone call me back to discuss my needs as soon as possible. No one ever called, I resorted to Amazon for supplies. Several months later, I call again, This time I have a different insurance, I again gave my information, new insurance and again no phone call back. Maybe it is because the big money is in selling and setting up new CPAP machines and the staff doesn't want to waste their time on the little sales items? I guess it is time to search for someone new who would appreciate my business.

I have been Renting Medical Equipment for the last 6 years!!!!…read more My HMO uses Apria Healthcare for Medical Equipment!! I seem to have Good Luck with them. The only thing I don't like is that they use a Foreign Country Customer Service Company to field Phone calls for Them!!! This can be Frustrating!!! This is a Baller On A Budget Approved Establishment!!! I Keep My Pimp Hand Strong!!! Number 34 out of the Top 50 Most Prolific Yelp Elites of 2025!!!!

I'd rate their billing department a ZERO. They send a statement that just says "Please pay this…read moreamount". No breakdown at all! No recognition of a previous payment, etc. This is TOTALLY UNACCEPTABLE!

My father received equipment in September 2023 when he was going on hospice. The doctors said his…read morerecovery was a miracle and we didn't need the equipment after February 2024. Well I had to fuss about his monies being taken from his account and being refunded which they did refund. I look at my father's account because he is a disabled veteran on a fixed income. They again have taken more money from his account and it's September 2024. So disappointing.... I'm seeking counsel from the disabled Veterans Administration. I do not have the energy to deal with them. Do not hesitate to look for another medical supply company because this experience has been horrible for my dad.

Wow, I don't know how someone can be so rude over the phone and still expect people to come in and…read morebuy his product. I called twice in the past week looking for a stethoscope and blood pressure monitor, and both times it was difficult to hear the person over the phone due to static. The man was so short, and rude, and barely answered any of my questions. He told me I had to come in to see the products he has in stock because he couldn't tell me over the phone. And both times I called, he gave me two different return policies; he told me I had three days to return the product, then he said one day when I called back. I don't know how someone like that gets any customers, but I couldn't give him my business. He was selling a blood pressure monitor and a stethoscope for $72 online and refused to tell me the in-store price over the phone, so I opted for Amazon. I bought a great quality stethoscope and blood pressure monitor for $24, one day shipping and free returns for 30 days. That's what I recommend you do as well.

Wow I never knew this place even existed! Came here to pick up and order for a dear friend and it…read morewas very nice to see that they have a place like this where you can come and pick up anything you need medical wise. A lot of different ones may not have insurance that cover these items and you can come her to get what you need instead of going to big box stores paying marked up overpriced prices. Stewart was so patient and kind helping all the customers one by one.

Great staff and they have everything. Hours are little tricky so make sure you check them before…read moregoing

I've had my Bruno straitlift for 6 years and this is my first need of repair. The visit was…read morescheduled in 3 business days. They sent out John C. from the Sacramento office. When he arrived he diagnosed the problem quickly and he had the necessary circuit board on his van. He was efficient as well as personable. John also fixed a couple of other glitches I had with the chair. I now have a chair that works like new. I'm a happy and satisfied customer.

Hello everyone, My client/patient had this company come out…read moreto install a ramp for her. First off, they were 1.5 hours late. No phone call from the company to tell us they were going to be late. When they did finally arrive, they were eating lunch before installation of the ramp. Second, the ramp was installed but not safe for me or my client to use. Someone could've tripped on it, and/or my client could've fallen off the side of the ramp that wasn't secured. They would not make it safe for my client. Instead, they removed it. I asked them for her $1000.00 deposit back, and they refused to refund her. Please do not use this company. Lifeway Mobility is not a good company

I have worked in the healthcare industry for over 16 years and have used Med One Group several…read moretimes. They are always efficient, helpful and have very competitive pricing. They are definitely my exclusive provider when I need durable medical equipment. Thank you to Scott, Benny, and Aaron for making my job easier!

From the owner: We make medical equipment available to the healthcare industry through equipment leasing, rental,…read moresales and service.

If you need a refill, don't assume they have the meds in stock. Also, don't assume that if they…read morehave to order the medication, they'll do it in a timely manner. And don't assume that you'll get any kind of polite response if you call or message them asking how long it's going to take. Unfortunately, now with RiteAid gone, they have a virtual monopoly on local drug stores. And they act like it. Also, don't expect to get to speak with an actual human if you use the phone to contact this CVS. Their new virtual assistant will frustrate you and not offer the option to talk to a real person.

I just needed a can of shaving cream and some rubbing alcohol…read more And while I understand that locking up 1/2 of your store and hiring an absolute skeleton crew deters shoplifting, I question whether a $3.00 can of barbasol shaving cream needs to be encumbered by said level of security. It might be easier to hide it, like yall do with the rubbing alcohol.

I went in to be fitted for a cane and the nicest person helped me and explained how to gauge the…read moreheight etc. so I left feeling very good about the experience. And it only cost $25.

It was so easy to get everything I needed to make having a broken ankle easier to live with…read more I rented a knee scooter (so glad I didn't have to buy one and figure out storing it or getting rid of it when I didn't need it anymore). The customer service was great. They helped me learn how to use it, showed me how to fold it for the car, and put it in the car for me. Returning it was so simple. I also needed a better fitting orthopedic boot than urgent care gave me. They had many sizes in stock and helped me get the correct fit. I'm relieved to know about Independent Life Medical Supplies. They rent and sell many of the supplies I will need for my mothr-in-law's health care needs.