This CVS is located in the San Leandro Plaza in Downtown San Leandro. Decent store, I usually come here for vitamins or supplements, sometimes they have 2 for 1 specials. Lots of things here are locked up, if you come here late night, it actually makes sense, this is a high foot traffic area. But overall, this is a pretty good store!! read more

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Will be going on a extended trip and decided to get an updated Covid vaccination. Looking for a location with the Moderna vax, I searched the CVS website and this location was the closest to me and made an 6:15pm appointment on a Friday. Located in the Washington Plaza, parking was challenging but was able to find parking on the north side of the plaza. Checked in at the Pharmacy vaccine window and was directed to wait at the vax area. The pharmacist came out and verified my ID and was given the shot and was on my way with a $10 off $20 coupon. Overall easy experience. read more

CVS Pharmacy - Vaccine station - Drugstores Near Me - San Leandro, California

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I'm giving this CVS Pharmacy four stars mainly because of the amazing staff at this location. They are very understaffed.. nothing out of the ordinary about the store itself, but the small team truly makes all the difference. Shout out to the evening cashier. They are always friendly, helpful, and consistently available to assist me with anything I need. Every visit feels smooth and easy. The store is clean, well-organized, and efficient, making it quick for me to get in and out and take care of my business. Great job to the staff for keeping this place running with so little help. read more

CVS Pharmacy - Christmas Cookies tin - Drugstores Near Me - San Leandro, California

I had an extremely disappointing experience at this CVS. There was no one available to help, and when I asked the manager, Teresa, she was incredibly rude, dismissive, and disrespectful. Instead of listening or trying to help, she made me feel like I was an inconvenience. Her tone was unprofessional, and I left feeling unwelcome. I also felt treated differently, which made the situation worse. Managers should set the standard for good customer service, but this interaction did the opposite. I hope CVS looks into this and ensures customers are treated with respect. read more

This CVS is severely understaffed. I needed something that was locked up, pressed the help button, 15 mins later still no one came to help. It's 4pm and the line is super long with only two cashiers. One cashier refused service and was just like shes not taking anymore customers at her register, while the other cashier just lets other customers cut right in front. I went to pick up some meds from the pharmacy, and also some band-aids, and this whole trip took an hour. read more

Constantly understaffed. It doesn't matter when I go, there's always a ridiculously long line and 1 pharmacy technician.

Although I find the pharmacy provides me everything I need, I found the clerks on the pharmacy window, although they mean well, being bossy and hard headed. Whether I find most of the employees courteous and helpful, the manager of the store is not: Always in a hurry with a bossy behavior and attitude, . read more

Never coming back because it is severely understaffed. They had only 1 employee working outside the pharmacy. As a result, there was no one available to go unlock all the items behind locked shelves and I spent the entire time hearing "customer service needed in the cosmetics department" on repeat because the only person working needed to be at the checkout. read more

Pharmacy staff are nice but holy crow is this place locked up tight. Don't plan on buying a roll of mentos without asking a staff member to unlock a cabinet. Running in to grab a few things in less than 5m is impossible due to everything being locked. read more

Closed at 857...BEFORE the time their sign says they close at 9 (pls see Screen shots for proof) Just needed to use the atm (which is right inside the door). Dude with a "beard" and glasses literally still standing st the register looked at me and laughed when i asked if i could just use the atm...its probably 858 by now. Pacific Islander looking dude also just standing by. Why are you even at the register if you're "closed"? At least look like you're actually leaving... As I'm writing this they are already out, at 901...waiting for their rides? I guess they were in a hurry.. Also if you work here(yelp user Vanessa with the profile pic of her tattooed arm) dont make it obvious by commenting. Take the L or fix your business hours since that is LITERALLY what the one star is for-not being open for advertised full time. Also to Yelp user J S and his "gO tO a BaNk" comment. wow thats crazy let me just open up a whole ass bank for the bank-less atm I needed to use that is generally usually located at cvs and considering the time crunch i was on and my location, this was the closest one. It's clear you don't work in retail/customer service and have probably had the privilege of being able to be certain places "on time" depending on your schedule. Good for you *claps* also if you were trying to say "you are" the correct spelling is YOU'RE... please be able to spell like an adult if you want to call people names. Again, if you work here or clearly know them stop making it obvious. This is the only review that people have been so butt-hurt about. So either you live an easy life, you work here. And if you u work here they must be paying you well enough that you feel like you need to come on here and stand up to a review. read more

CVS Pharmacy - Drugstores Near Me - San Leandro, California

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I asked a singing cvs Employee named Carin if she could help me find a dry eraser board for a client who lost voice. She stood right next to the last one they had. She is my angel today! Please give her any raise you can. She's a gem! read more

You can't even shop here! They made it so difficult by getting rid of all the shopping carts and even the small shopping baskets. The reason? "Because people steal them." They wouldn't steal them if staff went out into the parking lot and brought them back into the store more often. There are several able-bodied staff members leaning on counters and chit chatting. They have deals to get lower prices if you buy six of certain items. You can't even carry six. I bet their sales are way down. There's another CVS nearby, so I won't be back. read more

Shit management, you can barely find staff in order to open the cabinet for you, if you got hella time don't know where to spend, this is the place. read more

Since I've been sheltered in place, I have been cooking, washing dishes every night, and accumulating trash I cannot recycle. Needed trash bags and dish soap! The doors automatically open. A nice young woman by the entrance steered me in the right direction. I discovered the items I wanted required a CVS rewards card for a discount. Hum? Oh, I have a Longs account I use in Hawaii! Worked just fine. read more

Crappy service. States online they close at 10pm and we arrived at 8:25 to employees with attitudes and announcing over the speakers to make it to the front with our selections because they close in 30 minutes (calm down, this isn't Walmart, people go in to get a few items 20 minutes max - no one is grocery shopping here.) Anyways, we grab our 3 items and head to the front where there's no line and one register open. She was helping someone and redirected us to cashier 2 and told the girl sitting on top of register 3 blabbing away to the security guard to ring us up. Kid you not, she stared right at us rolled her eyes and sighed super loudly. When she said hello to us at the register i said hello back and that we didn't want to be there as much as she didn't. I'm fine with a cashier ringing me up with no conversation and just shrugging me off if their having a bad day but the demeanor she had before even approaching the register when asked to help us was uncalled for. She didn't even try to hide it then tried coming to the register as if we hadn't just seen her reaction. Management, hire better. Like I said, everyone has there bad days and that's understandable but that was unacceptable. Get a different job if you don't want to deal with people. read more

Getting vaccinated was so quick and easy. Even if you missed your appointment. They were all very friendly. I didn't even wait that long.

Staff is alway great , Great customer service BUT they are ALWAYS short staffed, and the parking is a COMPLETE NIGHTMARE! Other that those issues this place isn't bad if you are not short on time. read more

Positives: service is fast, parking plentiful Negatives: $12-13 for my tube of 3oz sunblock. Way pricey. read more

Losing stars I was in this CVS just now, 0810 on 2/23/23, and buying sundry hygiene products. A bearded young man went out of his way to give me 25% off of blades because the special had only one pack left= 5 stars ! When checking out I said I wanted to use my extra coupon and the b*** cashier tossed the long receipt back saying "You have to tear it out!" (Really ? YOU can't scan the right one ? OK) As I tore the correct part of a long receipt out I clipped the corner of the intended barcode and she said "You tore the barcode !" I asked if she had tape- "NO tape- huff/puff" (B**** you started the problem by trying to make me carry your water !) After all that, after she scanned it and I paid she put the rest of that long receipt in my bag. I looked in her eyes and said "Oh, thanks for the trash " she said "Your other coupons " which would sound reasonable were it not for her crap attitude prior. It's a 1 star attitude lady, get corrected read more

This CVS is extremely low rated for a reason- it's terrible. I don't know if they're understaffed or what, but it took over an hour and a half from the time of my vaccine appointment (and I even checked in 15 min early!) read more

Not the best location to shop due to lack of parking. The store was well organized and clean, a hard thing to manage when you carry so many tiny SKUs (I managed a retail store in my past life and know how gruesome of a task it can be). There were a few areas where they needed help with loss prevention; I found two boxes that had had their contents removed. Hopefully they're checking! The woman who rung me up last night was on point! Telling jokes to customers while efficiently ringing up their wares. She had a great attitude and made me feel welcome. Come to think of it, the last time I was here the clerk that helped me was also excellent at all things customer service! I'll come back just for that. Keep it up team! read more

Wish I could give more stars but for the love of god the wait times to get your medication is horrendous. There's a minimum of 10 people in line at the moment and 1 register person. Each transaction is averaging about 10min. I've been in line for 20min and there's about 8 people still in front of me. Not only that but if you have a problem with your prescription good luck with them reaching out to your doctor and getting your medication updated over the phone. You have to come in to get results here. 2 stars for the very nice employees. It's not their fault they are seriously understaffed and need help. read more

Mixed bag experience. Rude cashier. She was talking on her phone while processing my payment and then walked away to do something after I finished paying. And so I asked for my receipt and she was like, "I'm getting it, geez". On the other hand, this CVS had some cute korean face products that I haven't seen anywhere else. And actually, a lot of products in their beauty aisle. read more

The manager (guy) today was SO rude! He was annoyed by customers asking for wipes. Your company website says they are in stock at your location. Also, is someone wants to look at make up wipes after asking about hand wipes, there's no need to yell at them. Let people look at what they want. Maybe they are looking for make up wipes too. read more

sometimes get my purified water (.35) from the Glacier machine outside. had a med transferred here from walgreens sIince they were out of stock. first time, it went ok. after getting many text messages from CVS central, decided to get a 90 days supply. bad idea. -they misfilled order, (2/3 less) and charged 2x more. going back to Walgreens buys: Vendange Merlot, 1.5 liter (5.99) with card -tasted ok, has less calories than beer, 10% off if i buy 6... take outs: -service is good, drug policy isn't..... read more

Clean, well stocked and helpful staff. Parking is AWFUL but it's not their fault, nor is the multitudes of people hanging around in front smoking pot. It's not my first choice CVS but I stopped to get a hospitalized friend candy and magazines so it was just fine. read more

I've been going to various CVS' for a while now...when I lived in Long Beach (formerly a 24 hour store, but they cut back on their hours while I lived in the area) & Michigan (also a 24 hour store when I was going there). This one is not 24 hours. So, back when I lived in Michigan, I signed up for their "extra care" rewards program, which is nice, because I get coupons all the time through it. I tend to get most of my toiletries/personal care items (soap, shampoo, cotton swabs, shower gel, toothpaste, toothbrushes, etc.) here. The staff in the pharmacy is pretty nice, & more professional than the other CVS that I transferred from. I signed up to get texts when my prescriptions are ready, & I also signed up for automatic refill. The texts would be better if it could specify which prescription it was for. At certain times, there is only 1 tech working up front, & the line can get long. As for the rest of the store, it's pretty well stocked & organized, & clean. The few times I've needed assistance, they were helpful & nice. Store & Photo Hours * M-F 08:00 AM - 10:00 PM * Sat 08:00 AM - 10:00 PM * Sun 08:00 AM - 09:00 PM Pharmacy Hours * M-F 09:00 AM - 08:00 PM * Sat 09:00 AM - 06:00 PM * Sun 10:00 AM - 06:00 PM The parking lot can be a big clusterf*#$ on weekends. Not just difficulty finding parking, but absolutely rude people...for example, one weekend I was circling looking for parking, & I was trying to turn left from one of the parking lanes into a line of cars. So, I'm trying to be patient & wait my turn, when a car that's apparently impatient, squeezes past my car on the left, but doesn't have quite enough room & whacks my side mirror, proceeds to turn left onto the side going the wrong direction & taking off. All I could do was lean on my horn at them, yell at them, & have a temper tantrum. No, I didn't keep my cool enough to think to grab a license plate number in the brief moment that happened. Located in the shopping center between Hayes & E14th, Davis & Juana, closer to the south end right next to the Safeway. read more

Forget finding someone who can help you with anything. Forget going to the pharmacy because they are super slow and don't even know what good customer service is. The only thing I like to come here for is the alcohol. It tends to be cheaper than its next door neighbor. read more

This is a friendly CVS - every employee greets you when you walk in. I'm not there often, but I've always had a pleasant experience when I'm there. This morning, there was some confusion regarding my return and repurchase with a coupon - the cashier, Lupe, was friendly, apologetic (though she didn't need to be) and courteous throughout the rather long transaction. I will continue to patronize this CVS in the future. read more

Hmmmm.... I'm very curious as to whether this CVS is going to close soon, like the one on 14th/Callan... I was in here just the other day and they didn't have much stock on the shelves... They had current stuff being set up for Easter, but it seemed like a lot of other stock wasn't going to be replenished anytime soon... read more

I only come to this CVS if I'm in this shopping center. But I feel bad for the employees here; usually, there's only 1 pharmacist on duty, and only 1 check-out line available. And when I come in, I don't play for a quick in-and-out, b/c there will be a line of customers waiting to pay. The store is clean and I can usually find what I need. But I don't plan to get help with anything, and it will be a while to get out of there. read more

Came here for a flu shot last night a little before 7pm. They were definitely understaffed but the pharmacist and her tech did an excellent job. The tech kept his cool and showed a lot of patience; long line and never ending phone calls. They close at 8pm but it appeared it would probably drag on past that time since it was really busy. Dr. Kim, the Pharmacist briefed me and administered my first in my lifetime flu shot and I didn't feel a thing and I was on my way. The secret is to relax and look the other way. read more

Rita and Stephanie in the pharmacy just the two of them but holding it down!! Late night and only two people working the pharmacy and you would expect a looonng line and long wait time but they were accepting prescriptions, filling them, doing consultations, and rigging people up without a problem. It wa s actually quicker than other pharmacies I've been to that had more employees. Thanks for saving our lives when bronchitis tried to keep us down. Would definitely be back! read more

JESSICA = WORST CUSTOMER SERVICE POSSIBLE! I had a question on the return policy and her response was " why would you return it? . . . I've never heard anybody want to return this" . . . Are you seriously asking me this question right now why would you want to do that?" That along with rolling her eyes smacking her teeth and sighing as if doing her job of answering my questions were extremely difficult. I have nothing against CVS as a company but because of JESSICA'S experience I won't be going back to any CVS knowing their employees talk to customers like this. read more

My dad is in a convalescent hospital.Normally I have his His medicines through a delivery service there.But when certain medication's like Norco is ordered I have to walk a prescription right into a pharmacy directly show that my drivers license they check out to see if it's legit and sometimes even call the convalescent home.Now I am 65 years old. This girl the pharmacy tech that was at the register treated me like I was trash and had a phony prescription she even refused to give my license to the pharmacist and show her it was legit or let her talk to me. She just shook her head and then she walked back there and they had a seven minute talk and I knew exactly what they were doing then she came back and said we don't have this type of medicine and we can't read what this says anyway. She acted like I was bringing in a fake prescription and they have Waze where they can check them. She just kind of shoved it back to me and did her eyebrows and shook her head and I told her that the way she treated me was not right and I know exactly what they're doing I will never go there again and she just didn't care I told the assistant manager hopefully he'll talk to her I'm getting hold of corporate tomorrow most of the text no me there and for some reason that one that knows me it wasn't there tonight. If I could put minus stars I would that's how badly I was treated. In addition she didn't even have her name tag on now I know why read more

Jennifer the pharmacist was so patient and helpful. My medication was super expensive with my new insurance and she was nice enough to show me a website that would discount it down to $10. She really went above and beyond and I am so appreciative for people like her who are excellent at their jobs. Thanks again Jennifer! read more

I have been to many CVS's around and although I don't think any CVS stores has the best service, this has to be the worst one. I came in today with a coupon that I printed out from my e-mail, straight from the CVS offers and the person at the register said I couldn't use it because my CVS card number is not on it. Uhm.. what? Okay, so I tried to explain to him that I did print it out from my e-mail and it was the full page I printed out also, so I don't get why there wasn't my code on it & he said it's not my coupon so I took it out, uhmm.. what the hell are you talking about?! He ended up giving me the coupon for the items I purchased, but he had such an attitude problem & was so rude. When I went home, I looked at the same exact e-mail that I printed & there wasn't even a code on it with my card at all, like I tried to explain to him. I don't appreciate him calling me a liar at all. Worst cashier ever! read more

Lupe is incompetent. Didn't ask for my CVS card so she had to void my transaction. She needs to be retrained. I decided to go to Safeway instead as at least THEY know what they are doing. read more

I've been to plenty of friendlier CVS and I'd rather go there than deal with parking in this lot. Best thing about it is it's close to home.

Picked up a zpack for bronchitis from here. Was ready when I got there. Line was not bad and staff friendly. Only reason I gave 4 stars and not 5 is parking. It's in the middle of a very busy shopping center with many restaurants and a grocery store. It's very tough to get parking here in a weekend day. It would have been quicker to have my prescription sent to further place then picked up read more