We started coming to this restaurant a few years ago and loved it! The atmosphere was wonderful, the service was excellent and we completely enjoyed the food. While the first two things are still true, the food no longer matches the atmosphere and service. One person in our party ordered a steak that he said was barely edible and certainly no where near the quality expected for the price. During a previous visit I had a steak that was not nearly as good as what I have had in the past. This is the second time we have been disappointed. We won't try for a third. It seems like the prices have gone up while the quality of the food has gone down dramatically. Time to find a new restaurant. read more

A delicious delight every time we come to one of these locations. Yummy food, great service and a pleasant ambience. We did cocktails this time instead of wine... they were out of a couple ingredients for some of the drinks so we changed what we were drinking a couple times. It would be helpful to know that before serving a drink that is not complete, but other than that we were well taken care of. A great dinner spot for sure read more

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The service at both locations has been amazing and the food is so delicious. I particularly enjoy the nightly special menu - I depend on it because it helps me to make up my mind from so many good things. We joined the Reveler's Club and have never regretted it. The only bad thing? In Walla Walla their booths are not comfortable. read more

My family and I went here while we were on a family vacation. We were staying in Richland but it was about an hours drive to Walla Walla. Our family opted to sit outside tables as we had a party of 9 and because of COVID19 we couldn't sit together. Our waitress came and took our drink orders while we looked at the menu. We were on a budget so we all ordered burgers or fish and chips. Our order came out quickly and our waitress was attentive with our drinks. I ordered the fish and chips and they were cooked to perfection. The fish wasn't overdone, it had a light batter and the fries were done perfectly. The rest of my family had the a burger and it was very juicy and looked delicious. The patio where we were sat was real relaxing and it was a very nice evening to be outdoors during COVID19. Tip: Watch your bill though as they do put a 20% automatic charge for tip on there. read more

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The chefs here are very talented. This place has become our go to when we come to Walla Walla. The food is the best and the servers are very friendly and helpful. The place just has a very nice vibe and we truly enjoy going there for dinner. read more

Awful experience. We were seated at a "booth ?" but one side was a wood plank about 8" wide and very uncomfortable - and we are not large people. The steak presentation was deplorable. A big white plate with a hunk of steak and a naked potato. It was the most unappetizing thing imaginable. I will give them credit that the steaks were excellent, but not for the price which was exorbitant. Finally, they add a 20% gratuity which goes to the HOUSE, not even to the server. Supposedly so they can pay better wages but, really? A good server will make exponentially better money in tips than wages will ever pay. So, they are only getting the mediocre ones - and it showed. Our server really didn't care if we were pleased about anything. I will NEVER go back. read more

Food is far too overpriced, not to mention the 20% gratuity! Always get our reservation screwed up and end up in the bar. So disappointed! read more

Our server, Claire, was amazing! It was our first anniversary and also our first night away from our newborn. She made us feel so welcomed, knew the menu inside and out, and had AMAZING recommendations. We can't thank her enough! read more

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The food was very good . We had two fillets and they were cooked perfectly. Our server was very attentive and helpful. Wish they had mushrooms as a side option . read more

Service at the bar was surprisingly sparse, but things got going and the steaks etc were as advertised Bruce Macdonald read more

Excellent steak, good selection of beer brewed on the premises. They have a really large patio, with great service. My server recommended a desert for me that was really impressive - a fresh baked oatmeal cookie still in a cast iron dish with a small scoop of butterscotch ice cream. It is not cheap but you get what you pay for. read more

Walla Walla Steak - Steakhouses Near Me - Walla Walla, Washington

Excellent service, and food! We had the crabcakes and the hatchet which serves 2. Since it only comes with a baker we opted to split the baker and add fresh veggies. It was more than enough. We had to pass on dessert which looked amazing! But we also had a lot of meat leftover. I loved that he carved itbtablside and explained each piece . We did no make reservations, they sat us quickly. We will make reservations next time! The atmosphere was beautiful, I can't wait to sit in the train car next time! Oh and that glass of Dossier was to die for! read more

First visit last night . Many open seats , but told they were all booked . We sat at the bar . Ordered the prime rib, we were told they sold out . Ordered another steak , they could not make it rare :( but it was ok! Definitely not worth the price and charge you extra for carrots if you do not want the bake potato. It took a while for our meals to arrive . The Caesar salad was the best part of both of our expensive meals . Bar tender was friendly and made great drink but was slammed . I kept hearing we are short staffed . We finally get the bill and 20 % is automatically added to all meals , not just for tables more than 6 , then they explain when you get the bill they do not profit off of that ??? I will never eat at this place again for many reasons . Sad , it's a great location , old train station . They never warn you about the 20% so beware read more

Had dinner with a large group (20% auto tip....). Food was great but they sat us outside in 50 degree weather; no heaters. Asked to move inside (there was an empty dining room....); it was "too much work" for staff. Never even had my water glass refilled. One person left their meal to take refuge in the car. read more

It saddens me to write this review because the first time I came here, I had a great experience but the second time was just not up to par. The highlights of our meal were the smoked manhattans and the scallop crudo. When it came to the steak, all three of our filets were majorly over cooked. I ordered mine medium rare and specified leaning toward rare, but it was not pink at all. The other two were even more cooked than mine, despite asking for medium rare. Two of us sent back the steaks (all three should have), and this threw off our entire experience for the one of us who ordered prime rib. The staff was quite apologetic but it really didn't make for a good experience on one of our only dinners in Walla Walla on our trip. read more

Walla Walla is an amazing wine destination that is clamoring for more culinary options that can also be supported in between the peaks of wine tourism. This is the only designated Steak House in the city and it's worth a try. On my routine seasonal (event focused) and non-seasonal visits to Walla Walla, I usually end up here at least once. The staff is very friendly and the place is very nicely appointed. The food and wine is of issue. On the steaks - I think there are still execution issues here. I've had/shared the tomahawk ("Hatchet") a couple times, cooked perfectly and cut tableside and it was *amazing* - no issue - as I would expect. I think they pay special attention to this cut - mistakes would be expensive. But ordering an ordinary steak - eg, a USDA Prime - Rib Eye - once came out perfect, once came out cooked past medium and the other time was cooked properly, but was easily mistaken for USDA Choice Top Sirloin. When I pointed out the issue, it was corrected and I was delivered a "fix". The signature Thiessan burger (claimed to be the flagship ground beef burger) - comes with bacon jam. Jam?! So I paid extra to have actual bacon strips instead and was awarded perhaps a half-strip of bacon, and it was again cooked incorrectly and with wrong ingredients. I complained and they fixed it and then comped it (thank you, I would have paid for the fixed version as it ended up great) but again, execution. Friendly manager and staff to the rescue, though they did make me feel guilty for complaining about the medium-well cooked rib eye that was not a rib eye. On the wine - when WW Steak first opened, for the first couple years, the wine-by-the glass offerings were great - and priced appropriately. I won't get into the specifics, but now it's what I would call overpriced and underwhelming. Plenty of by-the-bottle options, but when I just want a glass of good wine with a casual meal, you'll need to spend at minimum $20/glass to get something entry-level for quality - $25 for something mid-level - not on par with other similar restaurants in the area. Didn't used to be that way, but that's how it is now. I wish they would go back to the old pricing model (and selection) because I would buy more wine and visit more often. (Bartenders are amazing by the way, so if a cocktail is more your thing, they will not disappoint). The wine isn't worth the spend, though. I'll keep coming back and hope they can up their game a little. read more

This is our third time here and every time is amazing! The service is great, drinks are fabulous, Kimbo is an amazing bartender, and the food is fabulous. I'm not sure why they only have 3 stars, I have always had a great experience! read more

We sat in the bar area and were a walk-in. Ambiance throughout looked very enjoyable. Service was pleasant and attentive. We shared a steak dinner - done perfectly and very tasty. Would go there again when in Walla Walla. Very convenient to our hotel. read more

This restaurant was SUCH a disappointment. A group of 8 of us had a late night dinner reservation (9:15pm), as half of our party was arriving to town late in the evening. There was only our table, and two other tables still dining at the time, and due to our "high volume" the manager decided, (without telling us, until 45 minutes had passed and we had not received our drinks) that they were cutting off our entire table. For the record, one of our guests had too much wine that day, but was still respectful and not in any way belligerent. The rest of the party had only ordered one drink and one of us had no drinks whatsoever. There was no reason to cut off the entire table, even if they felt as though one person had too much to drink. In addition to the complete lack of communication that there was by the server, when we asked to talk to the manager about the issue, they said that the manager had left and they weren't able to do anything. To add insult to injury, we then asked for sodas in lieu of our drinks, and they had the audacity to bring them to our table in children's sippy cups and said "that's just how we serve our soda here". I have never in my life been so disrespected in a restaurant. This is coming from someone who had worked in the restaurant industry for years. Moreover, the automatic service charge at the end of the meal was the cherry on top of the absolute terrible experience. The check came with a typed sheet explaining their service charge policy that states: "If there is any aspect of your experience that does not exceed expectations, we will make it right. Our management team welcomes the opportunity to discuss your concern." This situation was handled in the complete opposite way that was referred to in their policy. The staff was dismissive and would not hear any of our concerns and there was no opportunity to discuss anything, whatsoever. When we finally were served our meals (with sippy cup soda, of course), it was an utter letdown. The lobster was completely overcooked and rubbery and my steak was average. Dare I say I've had better at Red lobster? I would encourage anyone looking for a great place to eat in Walla Walla to look elsewhere and save themselves from a bad dining experience, like the one we had. read more

Walla Walla Steak - Steakhouses Near Me - Walla Walla, Washington

Service was great! Food was delicious! I went with a large group and we had made a prior reservation so we were seated right away. They seem to get very busy! read more

Our party of four had a difficult time from the get go trying to find the front door while dark outside, walked around the entire building freezing our booties off until we followed someone else in. We were greeted and seated right away. Our server approached us to "explain" the menu which he then talked about a bunch of stuff awkwardly, none of us we could hear him it was so loud in there. We ordered the New York, Prime Rib and Roasted Chicken x2. It was ok, basic. Nothing to swoon over for very expensive food. Our server did mention the 20% tip had been added already (to both checks since we paid separately) and I'm not sure how you can even do that? What if you had an awful service? You still are forced to pay that? I don't know. I just didn't like much of anything there for the $300 we spent. read more

Outstanding steakhouse in Walla Walla. Meal was excellent. Perfect portion options and service that matched. Right down to the little details, including that we approved the preparation of the meat. The atmosphere was perfect for a large crowd or an intimate date. Noise level was supportive of both! Fun and festive. I highly recommend and I would go again. read more

The food is cooked to perfection! My pork chop was the best I ever had! The banana bread pudding was to die for! Always great service, busy place so maybe not the best ambiance, I'd recommend a booth or a table on the side. read more

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Oh my gosh! We came for our good friends 70'd birthday and what an embarrassment. His med-rare steak was completely brown. We paid a corking fee and no one poured our wine. We got no bread had to ask for it. The salad came with the dinner not before. The birthday boys steak was brown instead of med-rare. The steak cooked properly didn't come till everyone else was done eating. We didn't want it then. The manager was not very apologetic. The poor birthday boy had a terrible experience. We got free deserts but that in no way made up for it. I'm sorry but it was not a good experience read more

A disappointing visit and meal. We sat outside, which started off OK, but as the evening cooled their warmers weren't able to keep up and several of us grew cold. They couldn't figure out our seats well enough to get the dishes to each person correctly, and a few steaks were overcooked. Service was average with food and drinks slower than expected. I was hit in the head with a serving dish, no big deal, but the servers brusk apology was unexpected. They require one check for groups of 6 or more; we had about 20 and that was a real problem. The server was adamant about one check, and the manager was borderline belligerent about it, saying we'd signed a contract stating it. The contract is their reservation agreement. What gets me to write this now is their mandatory 22% gratuity they add on, which the company keeps and does not pass on to the employees. A conversation around town found they don't compensate their employees nearly as well as their competitors, despite what they say. Overall, average meal with below average service, high prices and unacceptable management philosophy. Avoid them. read more

The food was good, but overpriced. Service was exemplary. I won't return to this restaurant for 1 reason. They tack on a mandatory 20% service fee, of which the server only receives 15%. For the level of service we received I would have tipped THE SERVER 20% to 25%. However when the service fee is hoisted upon me AFTER the meal - I'm done. If the house needs an additional 5% build it into the price and let the customer tip the server appropriately for the service received. At 5:30 in the evening the restaurant was sparsely populated. There were more staff than patrons. I can see why. read more

Food was good in my opinion not really worth the price. Called for a reservation but was put in the bar and not in the restaurant. Service was great staff was friendly and very prompt. read more

Food was very good and plenty to share. Steaks in particular were cooked to perfection

$$$$ This place is huge and busy. I'm not sure why. Our dinner was expensive, and the steaks were cooked right. It's downhill on the quality of the cuts. 80 dollar steak, and it was 30% fat, not marble, either just a big chunk of fat on the cowboy rib. Prime rib 16oz end cut was the same way for 65 dollars. Servers are doing all they can. Good luck if you are going to eat here. read more

We held a private event here in the private dinning room that used to be train wagon. Everything was perfect! Thank you Erin for taking such a great care of our party! First off, we had a short list of 5 places that we reached out to. While others took days to reply, Walla Walla Steak was prompt and friendly. They gave us great options for our party, including good vegetarian options. Other places act as if they are giving you the chance to be with them. Walla Walla Steak treats you like a customer. Table was perfectly set when we arrived. Waitress and Host were there to greet us. I had a delicious Crab Cake (typically not my favorite stuff, but this one was amazing). My prime rib was cooked perfectly, medium-rare, juicy, delicious. I also had a double baked potato that was deliciously prepared. They charge a corking fee $25 / btl which is standard in Walla Walla. Highly recommend doing your big event or small gathering here. They pay close attention to all details and treat you extremely well. read more

Had a fabulous meal for four tonight at Walla Walla Steak Company. My dad lives in Walla Walla and I asked him where he wanted to go out and he said Walla Walla Steak Company, but you better make reservations. I didn't read any reviews, like I normally do as he wanted to go there; I am glad I didn't read them before we went as I was fairly surprised about some of the negative feedback. The restaurant was pretty busy but we thought it was one of our best dining experiences anywhere. Here is the summary: Service: Our waitress was fantastic, her attention to detail was not something I have experienced often when dining out. Getting the special requests on drink orders correct, to following up on a timely fashion and keeping us informed on status, cleaning our table before entrees came out, etc. I wish I remembered her name as she should be training all the other wait staff, or she was trained very well. Appetizers: We started off by sharing a caesar for two and the scallop appetizer for two. The portion of a half caesar was very ample and both people really enjoyed the dressing and overall quality of the salad. The scallops were very light and fresh and the miso and wasabi aioli had great flavor. Entrees: Dad had the salmon, one person had prime rib (baked potato included), and two of us got the tenderloin medallions. All meat and seafood orders were cooked as requested. The food runners asked us to cut into our steak to ensure it was cooked correctly, which it was. Everyone thoroughly enjoyed their entrees. Another plus is vegetables and potatoes were included with each entree, some high end steak places only provide the protein and nothing else. Dessert:The four of us shared the chocolate chip cookie (warmed in a small skillet) with ice cream. Unfortunately that is the only picture I took, but it was again very yummy. I don't know why our experience was so much better than other people's; but both my Dad and sister indicated they have never had a bad meal or experience here. read more

Walla Walla Steak - Chocolate chip cookie with vanilla ice cream - Steakhouses Near Me - Walla Walla, Washington

photos tell the story do not miss this steak house! Online reservation is easy service is top notch quality preparation freshness of food and Service I it's great join the revelers club for awards and birthday and anniversary gifts two sides to the place a cozy fine dining with classic bar and Crossbuck brewing Company is a more open air Tavern atmosphere all of these pictures were taken at my last two visits and for a salad at home baked bread and butter and several stakes of high-quality bees to choose from along with a baked potato loaded with all the trimmings so if you're looking for a salad a steak and a baked potato this isThe place read more

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Overpriced, bland under seasoned food. Automatic 20% service charge is not communicated, so unethical, and so not deserved. There are so many choices in Walla Walla to have memorable meals, avoid this one. read more

Always amazing food, friendly staff and great environment. The bar area is a great place to park it if you are alone or a party of two. The prime rib is my favorite prime rib on the planet. I don't know what kind of prep goes into their amazing cut, but it is always amazing, flavorful, and worth the value. Lots of folks on here complain about the mandatory service charge. It is a unique idea and there are customers who are fans of it and others that will hate on it forever. It's all good, just go and enjoy the food and service and tip more if you like. Just know that the staff is taken care of with a great benefits package as a result of the charge. read more

The ambiance was lovely and the service was amazing. We had a group of 6. Everyone enjoyed their meal. They got our order wrong. We ordered the prime ribeye medium rare...we got the prime rib. It was more rare. At this point the rest of our group had their meals, so we declined the offer to replace. The 20% service charge (that isn't a gratuity) was weird. So, you would need to tip on top of the 20% service charge. A very expensive meal/experience. We don't feel the need to return at this point. read more

Let's start with the positives... Our water glasses were always full and the prime NY was excellent. Everything else was, Meh... Touch of Fall cocktail could have really used some orange bitters, something, anything to give it flavor. The mashed potatoes & carrots were very okay. The Crispy Brussels Sprouts were amazingly crisp but lacked any seasoning. The low point of the evening was when my husband and I agreed to split the last piece of bread. As I sat there with half the piece in my hand, the other half on the bread plate and butter knife in hand our waitress walked by and in one instantaneous swoop took the bread and butter away without so much as a nonverbal check in. Save your money! This place is WAY too expensive for, Meh! read more

It's ok. The Seattle location is so much better. They just aren't as helpful for food allergies and the restaurant itself isn't as cozy. It's the old train depot which in the past has been cozy and good but the atmosphere now isn't the same. read more

We dined here for the first time last week and loved everything about this place. It was decorated beautifully for the holidays and all the staff members were very kind, especially our server. Some highlights were the diablo shrimp and brussel sprouts, as well as the perfectly cooked steaks. Our server always made sure we had refills on drinks and anything we needed. Can't wait to come back here! read more

LOVE, LOVE, LOVE this place! The steaks are Ahhhhmazing! We live in Richland but don't mind the 1 hour drive to enjoy the spectacular menu choices. Love their sautéed Mushroom side as well. The service was good but there was some confusion on drinks and sides ordered. They quickly solved the issue and thinking it could have been some inexperienced staff that will catch up soon! 5 Stars for the food and menu selection. Highly recommend the Rib Eye and Mushrooms and White Chocolate Cream Brûlée! read more

Walla Walla Steak - 24 oz. Rib Eye - Steakhouses Near Me - Walla Walla, Washington

I ordered the 16 oz prime rib. Cooked perfectly and the rub was very tasty. The horseradish and au jus were great. I would definitely recommend this place. I was put off by the 20% surcharge in lieu of a tip. Hannah did a great job. read more