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    Walgreens

    2.5 (51 reviews)
    Open • 7:00 am - 10:00 pm

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    2 bottles were in stock when I placed my online order!!

    I placed  online order #204226877694 with Walgreens store# 4798 at 401 Azusa Ave, Covina, CA on Sunday 6/13. It was for (2) bottles of Old Spice Classic Cologne Buy 1 get 1 50% off for Fathers Day gifts. I was texted when my order was ready for pick up.  Drove to the curbside parking an employee with neon green nails delivered (1) bottle in a 10 cent bag to my car.  She stated that although online it said they had 2 in stock,  they only found 1. I asked if I was discounted for the 1, and she said she would go back into the store and enter a discount for the inconvenience.  She returned to the car stating that on the receipt a discount had already been applied? But why? I left not looking into the bag, but when I got home found that the box had been cut open??? This is for a gift!! The employee looked into the bag after someone filled this order and no one made this known to me until I got home and found this for myself!!!! I called the store and a employee,  Marisa said we are still checking in all our stock,  I will check in our stockroom to see if there is another box of cologne. She came back on the phone and said she found the second box that the order filler was too lazy to look for to fill my order completely,  render me the special sale price or provide me with suitable product for gift giving and decent customer service!! I returned to Walgreens Covina, Marisa provided me with a full refund for the 1  damaged box of cologne. I also showed her that on my way, I stopped at the Covina Rite Aid and purchased 2 each of the Old Spice Classic Cologne & After Shave without incident!!!  Walgreens is pathetic and the store manager should fire the order filler who was so lazy in losing a good customer and a sale to laziness!!!

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