Came to get something that was on clearance and couldn't find it. I asked the person at the…read moreregister if they could check their inventory since it said they had it in stock on the website and they were able to find it in the back! AND IT WAS THE LAST ONE! yayy! The person who rang me up was very nice, they kept apologizing as their coworker went to go look for the item for me. I was in and out pretty quickly so no complaints from me! Kudos to accurate inventory and friendly service!

Note: (Photo's are taken at the local Stater Bros) At…read moreapproximately 8:13 pm I walked in asking the manager for assistance for tampons and I went straight towards restroom as the pharmaceutical worker was about to pop open the restroom door so I can handle my emergency, but then the manager attempted to say it was out of service and I cannot use the restroom. I was going to pay for my product afterwards. But since he didn't allow me to use the restroom or pay for my product I did not. He was talking so much bad stuff to me and told me, He was saying to me, you were gonna play a good one. In which I don't know what that meant because I literally was gonna purchase my tampons right after I handled my emergency. I was extremely upset and when he asked for the product, I toss them.He attempted to persecute me as I walked out. This store needs some sincere change with this man working for them. I wouldn't be surprised how many customer they will lose because of him.

This is a convenient drug store open 7 days a week til 10pm. By using the app on my cellphone, I…read morecan see the weekly ads, place an order for curbside pickup. I ordered a photo collage and loved the templates for any occasion. Simply create an account from your cell phone or home computer and upload my photos on their website. I used my computer, but could track my order from my cellphone. Within two to three hours, my photo order of two collages was ready. I also received 50% off by entering the discount code listed on the banner at the top of website. The store was clean and well stocked in the pharmacy area, cosmetics, shampoo, can goods, beverages, and dairy products. I was very pleased with service and quality of my purchase. Sincerely, Rosemary

I am extremely disappointed with the customer service I received from Walgreens today, particularly…read morefrom call representative Anita and her supervisor, Call Center Specialist Melissa. I currently have COVID and am not feeling well, so I specifically ordered a COVID test for delivery because I did not want to go into a Walgreens location, expose employees or customers, or risk spreading COVID to anyone else. I was guaranteed delivery within one hour. Approximately 40 minutes after placing my order, I received a notification that there was a problem and my order had been delayed. At approximately 4:25 p.m., I called the customer service number provided in the Walgreens app for assistance. Instead of helping resolve the issue, I was told they had no ETA, did not know what was happening with my order, and that I should call the Walgreens location myself to find out what was going on. I explained very clearly to both Anita and Melissa that I have COVID, I am sick, and the entire reason I paid for delivery was so that I would NOT have to go into the store and potentially expose other people. Neither representative seemed concerned about that or made any meaningful effort to help find a solution. There was no attempt to contact the store on my behalf, determine what happened to the delivery, provide an alternative, or even demonstrate basic empathy for the situation. What is especially troubling is that this is a pharmacy. Sick people rely on Walgreens for medications, testing supplies, and other health-related necessities. When a customer tells you they have COVID and are actively trying to avoid exposing the public, the response should not essentially be, "We don't know what's happening, call the store yourself." I even explained that without assistance, I may ultimately have to do exactly what I was trying to avoid: go to the location while sick with COVID just to get the test I was promised would be delivered. That concern did not seem to matter either. This experience was incredibly disappointing. Walgreens has publicly faced significant business and financial challenges, and experiences like this make it easier to understand why customers may choose to take their business elsewhere. A trusted pharmacy should be a place where customers, particularly sick customers, can expect compassion, accountability, and help finding a solution. Today, I received none of those things. Walgreens needs to seriously reevaluate how its call center representatives and supervisors are trained to handle situations involving sick customers and failed delivery promises. I expected much better.

I ordered via the app for curbside pickup…read more When I arrived there, I parked in the designated curbside parking spot right outside the front doors and said that "I'm here." I waited for over 10 minutes before I finally called the store to let them know I was there. While they were looking in to my order, someone came out with a cart full. My entire store order was available. Yay! Not only were all my items available, but the store associate loaded all my sodas (I purchased quite a bit of 12 pack sodas) into my trunk. That was awesome!!! I didn't get his name but THANK YOU for that!!! It's so easy. Order online and pick up once your order is ready.

Well organized and well stocked store, the photo dept is very good and thorough and the gift card…read moresection is not huge but they do offer a variety for those last minute gifts. Employees are friendly but overworked as there is usually a line of customers at the checkout lines and perhaps one to three employees working in the entire store. The employees are very hard-workers and always provide great service. Parking is readily available and the location is great as the store is at the corner of a very busy intersection with easy access in all directions.

I visited this CVS pharmacy on a Sunday morning because I needed to pick something up…read more According to Google, their hours said they opened at 11 a.m., but luckily, when I got there around 9 a.m., they were already open! I quickly found what I needed. It was super fast and easy. The staff I interacted with was really helpful; I spoke to one staff member (I forgot her name, but she was great) who answered my questions and helped me right away. The store was well-stocked, and everything was clean, aisles, windows, all looked great. I'll definitely come back if I'm in the area. Great job to the team!

Awful customer service check your cameras. I waited in isle 6 for several minutes, rang bell…read moreservice 3x, two staff members walked right me the second time i said "excuse me" they completely ignored me. I will not be returning anytime soon I e been at other stores and treated with respect.

Environment was good. Service was good. Pretty cool place to chill too. Nice Games selection tooread more

Staff!! Needs to Shape Up -- Manager Saved the Day…read moreI came in for a simple oil change and unfortunately had one of the worst customer service experiences I've had here. I want to be clear-- I love this Walmart. The store itself is always well-stocked, and the staff throughout the rest of the location are consistently helpful and friendly. That's exactly why this stood out so much. I waited about two and a half hours for my oil change. The wait itself wasn't the issue, I understand these things take time. What I cannot excuse is the complete lack of communication from the Auto Service Center staff. No updates, no acknowledgment, nothing. A little transparency goes a long way. I eventually asked to speak with the manager Jeff . He was an absolute gentleman respectful, professional, and went above and beyond by personally working on my truck himself. That told me everything. The standard is there; the problem is the staff not meeting it. The workers in that Auto Service Center need to shape up. The manager showed exactly how it should be done. If he can lead by example like that, there's no excuse for the rest of the team to fall so short. Do better -- your customers deserve it.

This is like an old fashioned pharmacy, pretty basic, great customer service, and small. My only…read moredislike is the hours, it runs as a small pharmacy and I am used to Rite Aid or CVS when the hours are more convenient.

When I walk into a pharmacy with a valid prescription from my doctor, I expect that the pharmacist…read morewill fill my prescription. I went to Rose Pharmacy yesterday to get a prescription filled. The pharmacy tech said that they could not fill the prescription, because the insurance company had rejected iit. She said that the pharmacy could not override the insurance company's rejection of the prescription. She told me that the insurance company had determined that the medication was in "conflict" with a medication I had received two weeks prior in the emergency room after falling and lacerating my scalp. I went back to the doctor's office, asking for help, and they told me that the pharmacy could not refuse to fill a valid prescription. They suggested I go to a different pharmacy, either the one that was right next door to their office or the one right around the corner. The pharmacy that was right next door filled the prescription, no problem. I do not know why the pharmacist at Rose Pharmacy decided not to fill the prescription. Perhaps he thought he knew better than my doctor what was best for me. Or perhaps the pharmacist at Rose Pharmacy thought he was a doctor. However, the insurance company did not tell Rose Pharmacy not to fill the prescription. If you need a Mounds bar or some bandaids, Rose Pharmacy is probably okay, but if you have to get a prescription filled, try Omega Pharmacy on College St or Covina Pharmacy on Badillo. CVS is better than this.

The pharmacy feels overworked and understaffed. With several people in line waiting most of the…read moretime. The staff and pharmacists are friendly and helpful. Not their fault for the wait times. Please note, they are closed for lunch so be sure if you are picking up a rx you do so after 1pm or before noon.

This is a very convenient location and they open late. Staffs are usually nice and helpful. I am…read morejust glad we have a pharmacy nearby that my family can always go to even late at night. The only thing I don't like is that this plaza has a couple of wannabe panhandler that pretend to be poor and keep harassing people for money. I have seen one of this individual with a car and Apple cell phone and still pretend to be homeless to get easy money.

I went in yesterday for lion's mane mushroom supplement and some hand cream because I seen they had…read moresome online. I found the hand cream but I couldn't find the lion's mane mushroom supplement which was the main reason I went. I looked in several aisles but couldn't find out. I was greeted by Jennifer at the register. She had great and positive attitude. With a beautiful smile. My wife told her we were looking for lions mane supplement but couldn't find it. She said it should be on aisle 14. She walked with us to aisle 14 and helped us find it. I told her its buy one 1 get 1 free but there's only 1. She said it's ok I'll give it to for 50% off. Wow! And she kept her word. You rock Jennifer. Thank you for amazing service!

Worst CVS terrible customer service, manager is clueless. Slim selection…read more WALGREENS HERE I COME!!!!