Pharmacists always show care and concern. I appreciate how they take the time to explain steps to…read moreme to earn discount on medication not fully covered by insurance. Pharm techs are always kind and helpful.

Always Long lines - so minus one star…read more but they do the best they can. Joe is the best pharmacist. He goes out of his way to help customers and is so patient and calm and kind . I come to this one because I trust him and his advice. He goes above and beyond. Shout out to joe .

I was super happy to have found this small pharmacy. I thought I'd be super happy. WRONG This…read morepharmacy has made so many mistakes with my medication. To not getting the dosage correct, to not following up with the Dr. Because I've had so many problems with them I started calling ahead. Now they never take their phone off the message setting. So you can't contact them during business hours. This pharmacy is terrible.

Kim was very rude on the phone. They haven't been able locate some of my medications pretty…read moreconsistently for the last few months. It's almost like they can't find it. Lots of back and forth with my doctor trying to get it sorted. I have always been patient because they typically have decent customer service. Not today though. I don't want to give my money or support any business with poor customer service. I already have health issues I'm dealing with and I don't need an attitude for something I didn't cause.

It's a pharmacy. People don't come here for the ambiance; they come because they're gross and sick…read more Who cares about a review, you need a medication, IF they have it in stock, IF your doctor sent the rx (or right pharm), IF it's covered by your insurance, it's black and white. Why would you expect a person WHOS TREATED BY SOCIETY (YES YOU AND MOSTLY EVERYONE YOU KNOW) like trash to skip over to you with a giant smile, a bottle a champagne and a shiny @$$ for you to kick?! GET YOUR $HIT AND MOVE ON. Just because your MD office didn't' send the rx (or the right location), they don't have the med or it's not covered doesn't give you an excuse to act like a (unt. This pharmacy is fine, I needed something (got it) it wasn't covered (they added a discount), got my stuff and left. Some of you need friends or a counselor, at the end of the day people in the medical field are PEOPLE, HUMAN FIRST. (based off seeing someone in the pharmacy get chewed out because the medication WAS covered but not anymore)

Excellent customer service. We moved to Glendora but will still coming back here for prescriptions.read more

Friendly service and they treat you like you are family. They are always ready to help you expedite…read moreyour pharmacy experience.

This review is for the awesome pharmacist "SUSAN" at the Pharmacy inside Albertsons (San Dimas)…read moreToday my girlfriend and I went there so she could get her 2nd Booster vaccine, My girlfriend didn't have an appt, Which was no problem Susan said, she was very nice and accommodating and proceeded to administer the shot, Susan was extremely helpful and cordial thru-out the whole process and answered all questions posed to her with a huge smile, We were so impressed with her customer service we had to let someone know, Please recognize Susan for her outstanding service, She is absolutely an asset to your company, Based on her service my girlfriend will definitely come back in the future for all her vaccinations... Thank you again Susan!!!

I received same day service for my prescription and they'd call me with updates. Not sure why…read moreothers have received bad service but I like this Walgreens!

Do not do curbside here they take forever! Better go inside and get it yourself at this point ha ha…read moreidk why it even exists here?

The customer service here has really gone down since the acquisition of Via Verde Prescription…read moreShoppe by the greedy, sweatshop corporation of Mercy Pharmacy. It's run by a bunch of yapping hens who gossip about their customers and make very mean spirited remarks. Ladies, I get it, having to be on the phone, or at the register getting your DELICATE ears yelled at by decrepit, almost six feet in the grave, old farts is a test of not jumping over the counter and smashing your fist into the jaw of their mouths, violently removing their dentures. But when someone is being their most sincere to you asks a light hearted question, don't proceed to reveal the ugliness of who you really are. Be professional! Dr. Tracie Vu Du, whatever your hard to pronounce name is, you need to be efficient with your time and not be a total B when it comes to interaction. You Dragon Lady.

Very convenient location, good customer service, and plenty of free parking…read more If you need to run several errands, you can accomplish them at one location. My doctor sent my prescription electronically to this pharmacy (formerly named Via Verde Pharmacy). I realize nearly every pharmacy offers this type of service, but when you arrive you might wait 20 minutes to pick up. But, NOT at Mercy Pharmacy! I called in a refill, within the hour, I received a text message letting me know it was ready. I didn't even know my prescription number when I placed the order, I simply gave my name and phone number. You can also "walk-in" or make an appointment for the flu shot or Covid vaccine. I got mine here and waited less than 10 minutes to be seen. This is also a Hallmark store where you can purchase gifts and choose special occasion cards from the ample collection and supply. There is a mini-postal sub-station here. You can buy stamps and mail letters/packages too. This proved to be a real time saver and the prices are very reasonable.

absolutely love this place. Very friendly staff and their prices are excellent…read more They are not pushy or greedy. Fast refills too.

The doctor and staff at San Dimas Pharmacy know me by name and greet me by name each time I come…read more (I have kids and we get all kinds of kid meds). They offer great service and they don't try to upsale higher prices medicines when generics are available. Plus, the sell these hot peanut things that my kids love. :) All I can say is I've been coming here for over 10 years and having nothing but great things to say.

Also polite, go above the the call of duty. Verity of suppilies,customer service excellent. ​read more

Not helpful at all. The urgent care sent a prescription for my son's sinus infection to them and…read morethey didn't have that medication. They-refused to forward it to another Pharmacy so now my son has to wait another day for me to reach the Dr and have him send the Prescription else where. Not the first time they don't have something. It doest't occur to them to reach out to the client to let them know they're not able to fill a prescription. They waited so long to notify me that my prescription became invalid and was no longer supported by my insurance When you walk in to Hendrix the staff acts like you're a bothering them. I am all for supporting the mom and pop stores which is why we decided to go there but now they're impacting our health. I am done with them. Gloria

Luckily I was already parked behind the Walgreens where the CVS is located (funny that they are in…read morethe same parking lot really.) I walked inside instead of using the drive- through today. The pharmacy tech asked for my birthday. I kind of said it fast so she inputted the wrong day and then asked me if my name was ---? I didn't catch it but it wasn't me. I had placed my DL and insurance card on the table in front of her so she could've checked them but she just asked my bday again. This time we got it right. Technically she used two forms of identification by asking my birthday then name which is what is legally required, but I think after the first error in communication, she should have just looked at my ID. Anyway that's just a little feedback. It all worked out. The pharmacist explained my medications to me and smiled when I said I understood. I was in and out of there in 5 minutes because no other customers were present. Overall an efficient trip!

This has to be the worst pharmacy in town. I arrived at about 7:30pm to pickup a prescription that…read moreI knew was ready. There was a long line at the drive thru, so I tried to go in only to find the front door was locked while there were workers inside. So I get in line, about number 7, and after about 20 minutes get to the window. She asks my name, says my prescription is ready, but cannot give it to me because they are taking a break. A BREAK AT 8PM? If she knew she would not give it to me why did she ask my name? Why was there not a sign at the front door explaining they are on a break and cannot give out prescriptions? Horrible place.

I went to pick up a prescription, Upon walking up to the door there is a sign saying this Pharmacy…read moreis closed your prescriptions are at CVS, I couldn't believe what I was reading, I Absolutely Loved this pharmacy, Nikki was the Pharmacist of my dreams, Soo helpful, I even called her late one night because my blood pressure was high, She answered and told me with the medication I was prescribed how to bring it down, She definitely will be Missed.

The Claremont Pharmacy has been my go to pharmacy for many years. I've recommend them to folks in…read moretown, and my mother in law recently switched when she moved to Claremont. Nikki and her staff go above and beyond to renew prescriptions, answer questions, even suggestions with insurance coverage. They provide excellent service to the community. When I stopped by today, I saw the pharmacy was closed. Nikki, is this a temporary closure, or do you plan to reopen in a new location?