Staff over there are very friendly and helpful. They are able to help me dealing with my insurance.read more

Another failure. In the past several years I have had issues with this pharmacy. I learned that…read moreif I do their job and remind them to order my medication when the prescription is sent, then it will be ready on date of pickup. I was caught so much at up with work, I figured that they knew how to do their job, and guess what? Medication was not ready because it was not in. Pauline (current manager) advised me that they ordered it when it came in. The past manager (forgot his name) contacted after a review I left and said that they would be more attentive and apologized for their error. They were good for years. Although I did make it a note to keep on top of it. I just don't understand how when I don't remind them, my medication's aren't ready because they didn't order them on time. But when I call them, there's never an issue with them being in to be filled. It's almost to the point where I have to continue doing their job. Just sad.

It's a pharmacy. People don't come here for the ambiance; they come because they're gross and sick…read more Who cares about a review, you need a medication, IF they have it in stock, IF your doctor sent the rx (or right pharm), IF it's covered by your insurance, it's black and white. Why would you expect a person WHOS TREATED BY SOCIETY (YES YOU AND MOSTLY EVERYONE YOU KNOW) like trash to skip over to you with a giant smile, a bottle a champagne and a shiny @$$ for you to kick?! GET YOUR $HIT AND MOVE ON. Just because your MD office didn't' send the rx (or the right location), they don't have the med or it's not covered doesn't give you an excuse to act like a (unt. This pharmacy is fine, I needed something (got it) it wasn't covered (they added a discount), got my stuff and left. Some of you need friends or a counselor, at the end of the day people in the medical field are PEOPLE, HUMAN FIRST. (based off seeing someone in the pharmacy get chewed out because the medication WAS covered but not anymore)

Excellent customer service. We moved to Glendora but will still coming back here for prescriptions.read more

Friendly service and they treat you like you are family. They are always ready to help you expedite…read moreyour pharmacy experience.

This review is for the awesome pharmacist "SUSAN" at the Pharmacy inside Albertsons (San Dimas)…read moreToday my girlfriend and I went there so she could get her 2nd Booster vaccine, My girlfriend didn't have an appt, Which was no problem Susan said, she was very nice and accommodating and proceeded to administer the shot, Susan was extremely helpful and cordial thru-out the whole process and answered all questions posed to her with a huge smile, We were so impressed with her customer service we had to let someone know, Please recognize Susan for her outstanding service, She is absolutely an asset to your company, Based on her service my girlfriend will definitely come back in the future for all her vaccinations... Thank you again Susan!!!

I received same day service for my prescription and they'd call me with updates. Not sure why…read moreothers have received bad service but I like this Walgreens!

Im complaining yet again... my sons med is out of stock…read more Every dang time..... I am going to keep noting it here because all pharmacies are just as bad and I have no where to take my business...if I could...beleive me I would but they are all equally bad IMO. Im being held hostage by poor service by the walgreens pharmacy. Last time I asked to get it at the Glendora Walgreens since san dimas was out and the glendora pharmacist did not explain that my sons med needed to be given diluted. Neither the tech or pharmacist made eye contact with ne thru the glass window.. so I wont be doing that again...so I hope we dont run out. Pharmacies are being ran like were out in the wild west...Oops sorry...were out of your mental health medicine...oh no...your sick as a dog but the meds you got from the doc you took off work to see might be in by say next Monday...if were lucky... Yeah....ok.

This pharmacy is literally a lifesaver. I am a busy professional and don't have much time to pick…read moreup medications. I am always on the go and with limited time. They have delivery service all the way to my office in Azusa. On my way home I can also stop by at the location. I am always greeted by Isabella and Lorena. They are all great and fast and always very thorough if they need to contact my medical provider. I have received nothing but the best customer service. I will never step into a Walgreens or CVS ever again.

Very convenient location, good customer service, and plenty of free parking…read more If you need to run several errands, you can accomplish them at one location. My doctor sent my prescription electronically to this pharmacy (formerly named Via Verde Pharmacy). I realize nearly every pharmacy offers this type of service, but when you arrive you might wait 20 minutes to pick up. But, NOT at Mercy Pharmacy! I called in a refill, within the hour, I received a text message letting me know it was ready. I didn't even know my prescription number when I placed the order, I simply gave my name and phone number. You can also "walk-in" or make an appointment for the flu shot or Covid vaccine. I got mine here and waited less than 10 minutes to be seen. This is also a Hallmark store where you can purchase gifts and choose special occasion cards from the ample collection and supply. There is a mini-postal sub-station here. You can buy stamps and mail letters/packages too. This proved to be a real time saver and the prices are very reasonable.

absolutely love this place. Very friendly staff and their prices are excellent…read more They are not pushy or greedy. Fast refills too.

The doctor and staff at San Dimas Pharmacy know me by name and greet me by name each time I come…read more (I have kids and we get all kinds of kid meds). They offer great service and they don't try to upsale higher prices medicines when generics are available. Plus, the sell these hot peanut things that my kids love. :) All I can say is I've been coming here for over 10 years and having nothing but great things to say.

Also polite, go above the the call of duty. Verity of suppilies,customer service excellent. ​read more

Not helpful at all. The urgent care sent a prescription for my son's sinus infection to them and…read morethey didn't have that medication. They-refused to forward it to another Pharmacy so now my son has to wait another day for me to reach the Dr and have him send the Prescription else where. Not the first time they don't have something. It doest't occur to them to reach out to the client to let them know they're not able to fill a prescription. They waited so long to notify me that my prescription became invalid and was no longer supported by my insurance When you walk in to Hendrix the staff acts like you're a bothering them. I am all for supporting the mom and pop stores which is why we decided to go there but now they're impacting our health. I am done with them. Gloria

Luckily I was already parked behind the Walgreens where the CVS is located (funny that they are in…read morethe same parking lot really.) I walked inside instead of using the drive- through today. The pharmacy tech asked for my birthday. I kind of said it fast so she inputted the wrong day and then asked me if my name was ---? I didn't catch it but it wasn't me. I had placed my DL and insurance card on the table in front of her so she could've checked them but she just asked my bday again. This time we got it right. Technically she used two forms of identification by asking my birthday then name which is what is legally required, but I think after the first error in communication, she should have just looked at my ID. Anyway that's just a little feedback. It all worked out. The pharmacist explained my medications to me and smiled when I said I understood. I was in and out of there in 5 minutes because no other customers were present. Overall an efficient trip!

I hate walgreens especially this location the only reason I even came here was because my regular…read morepharmacy did not have my dogs medication in stock for her seizures. I showed them the prescription yet they still had to call and verify with facility even though I just had got back from the vet so ridiculous but narcan is easily accessible without any questions ?!! This place sucks and I hope I never have to come here again !