The Worst Waffle House Experience Ever! I eat out for breakfast often, but this visit was absolutely the worst--and I'll never step foot in this location again. The so-called manager, Tariq, clearly didn't care about the food or the customer. I asked for well-done bacon (not burnt) multiple times, and every single time, he brought me back uncooked bacon. First, they served me eggs and toast--with no jelly. Six minutes later, I got a plate with uncooked bacon and an undercooked waffle. Had to send it back. Eggs just sat on the side while I waited another 8 minutes for a replacement waffle. When it finally came, the bacon was now burnt. Twenty minutes in, and still no jelly. Now my eggs are cold, the waffle is warm, and there's still no bacon in sight. Tariq claimed he'd "take the bacon off" and "accommodate" me, but all he did was make me feel like I was the problem for expecting a decent meal. To top it all off--the restroom was filthy. It smelled horrible and the floors were so slick it felt dangerous. Save yourself the frustration--this Waffle House is not worth your time or money! Not even a one star read more

Waffle House - A location to never visit - Diners Near Me - Benbrook, Texas

This is usually our favorite place- but today it was filthy! Employees standing around & every table had not been bussed and were dirty. We walked out & no one asked us why. Very disappointing. read more

Our day started in Biloxi MS, and now we are almost home. Benbrook is the last place with a late night, i.e. very early morning, food option before we get home... And we are hungry. Thuy's craving a waffle. I'm craving a patty melt. Thuy wants a hot water, and our server, Tyler, looks over to a man that I assume is the manager. Asks him if, "Do we do hot water?" The manager shakes his head, "No." Oh well. A regular glass of water then. I thought maybe they don't want to wash a cup, but they are going to wash a glass now, so what was the deal? Patty Melt is OK. It's not on rye bread, but it's OK. Not sure if rye is an option, or maybe I should have asked. Oh well. Other than that, food is OK (3 stars), but manager could have been better (2 stars). Bottom line: Regardless, we liked the service from Tyler. Thank you read more

I was wanting a waffle and didn't want to drive to Fort Worth for IHOP. When I walked in I noticed every counter top was dirty and had dirty dishes on it. I went to the far side and sat down and waitress cleaned off counter (well wiped it off anyway-wasn't very clean). My knife was dirty so I asked for another one which I got. Then I looked into the food prep area and the floor was filthy. Big trash bag sitting in middle of the floor and floor was disgusting. Waitress almost tripped over the trash bag. There was plenty of opportunity for someone to take 2 minutes to sweep the floor. Even the cook stopped and said "it looks like a bomb went off in here" and kept on moving. Service was good, staff was awesome, and food was good (except I had to send back my waffle because it wasn't cooked all the way). More attention needs to be paid to cleanliness. read more

Waffle House - Filthy floor ... this was after they took the bag of trash out finally. - Diners Near Me - Benbrook, Texas

I stopped going to Waffle House because I did not have a great experience at several locations. This morning I decided to give it another try at store #1628 and it stands out above the many I have visited in the past. I am glad I dropped in and will be coming back! read more

Our waitress (a pink haired girl) is the worst I've ever had at the Benbrook location. Went there this afternoon around 2pm, and it was completely empty except for one lady drinking coffee. We ordered both our drinks and food at the same time and.... the waitress mostly just leaned against the counter until the food was done about 15 minutes later. Didn't bother bringing us our drinks or checking in with us. One other family of three came in within that time, so it's not like they got busy. Once the food arrived, we still had no utensils, no drinks, nothing. We had to ask several times for all of those things. Somehow the waffles were already cold, and we also had to ask for the syrup. I didn't bother asking for straws, just got up and grabbed them myself. After she brought all of those things, she ignored us again, so we had to get up and ask at the cash register for our bill and to go dishes. Still only a couple of other people in the Waffle House. Hopefully you can train the pink haired girl not to space out/stop being lazy. I can't imagine her tips being any good unless she only treats certain customers like this. To be fair, the other two employees never looked in our direction to see if we needed anything either or to ask her to do her job. We used to go to this location about once a month, but if I walk in again and see her there, I'm turning around and eating somewhere else. read more

My best friends visited and we had a great Fort Worth weekend. We wanted to avoid dressing up or eating a fancy brunch when Sunday rolled around. They were curious about Benbrook and just wanted a no-frills breakfast with the locals. Waffle House was the best choice. For one, the menu offers a variety of options, but it's a small menu, just the classics. We chose the classic eggs, toast, and grits breakfast. What sets this Waffle House apart is the staff's quality service, polite guests, and great music from the jukebox in the corner. When we arrived at 9 AM, Hozier's Take Me To Church was on, and by the time we left, the staff DJs had run through Anita Baker, Queen, and The Commodores. Fortunately, our bill came when the kid in the corner played Barbie Girl. There is ample parking at The Waffle House, but the restaurant is small, so when you get there, sit down at one of the stools and wait for the staff to greet you and put you on the list. Expect a 30-minute wait on Sunday morning. read more

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Wanted breakfast for dinner but didn't want to cook so I opted for WH. I had not been to any location for over twenty years. Hoping it would be as good as remembered, I was not disappointed. They currently have a limited menu so I couldn't get the country ham. I did get the two egg breakfast, eggs soft scrambled, with ham and double hash browns. The eggs were cooked perfectly, ham was smokey and sweet, hash browns were crispy outside and soft inside. Their coffee is great. Service was excellent. Julie and Cat do a great job of working together and treating their customers with courtesy and kindness. I'll be back and it won't be twenty years. read more

Waffle House - Ham with soft scrambled eggs, double hash browns, toast and coffee. $10.50 including tax. - Diners Near Me - Benbrook, Texas

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Great biscuits and gravy don't know why that mean lady said what she said. You got my 5 stars.

The staff here is INCREDIBLE! Given how challenging a job like this is, they are friendly, motivated, and act as a family unit! Some of the best service we have had anywhere! read more

last Friday march 1 the cook omg this guy was fricking awful everything was burned and to salty except for the waffles of course but the blonde kid who was my server was an absolute saint constantly asking if we wanted refills and making sure we had everything we needed like extra jelly , butter, etc. will come back for service Service 5/5 Food1/5 Atmosphere 3/5 read more

super friendly and fast service, made great seating accommodations for our party of 5, food was delicious

They cannot fry a egg always under cooked or over cooked. The staff is great but the need to find more than one cook. Kenny is the only good cook they have so if you don't go at night or before 7am forget it. read more

Waffle House might not be the pinnacle of culinary refinement, but that's precisely why it's so endearing. The Benbrook Waffle House is a good location. It's a quirky oasis where the simple pleasures of roadside diners breakfast reign supreme read more

I've had to cut back on my visits, due to the lack of healthy options. That said, great please for a short order breakfast (no fruit!). The food is cooked on point 99/100 times. The service is usually spot on classic, southern Waffle House courteous attitude. I've had a couple situations were a waitress made it clear her social time with co- workers is more important then her tip. This Waffle House is above average. read more

Waffle House - Short order greatness - Diners Near Me - Benbrook, Texas

I Went to this Waffle House at night and the waitress Was so nice the food was out quickly the food was really good it was an okay price but other than that it was good service read more

Always loved Waffle House. I haven't had any bad experience, and this location has always been friendly and welcoming! I can eat this food breakfast, lunch, and dinner time! read more

The most attentive crew ever! Dee, Pearl, Mercedes, Ella, Tammy, the lady with the Pecan/milkshake stalker (haha) and the rest of the team are amazing. Food is always on the spot and they always smile. Ive been to a few other locations and service has been good, but nothing like the Benbrook location. My wife and I have made it our "date" spot. read more

Store number 1628 has the greatest Staff! 8505 Benbrook Blvd, Benbrook, Texas Excellent Food And the BEST WAITRESS named ELLA! Extremely Assiduous and Sedulous What a great combination. Thank you for hiring a genuine associate ! read more

Super bomb ... super hood truthfully Ion want my eggs cooked by no one wit "teef" teeth gone food bout to be fire!!!!

Y'all know what it is...Waffle House. Open 24/7 the true truck stop breakfast place. Don't come if you want a amazing environment. This place isn't that clean...it's almost like they know and don't care. It's pretty small and they fail to keep it clean. This is where I come when I don't want to get ready. When I'm hung over and need a quick cheap breakfast. I don't expect much...however the food is always pretty good. read more

Waffle House - Watch them cook your food - Diners Near Me - Benbrook, Texas

Customer service here is horrible I had to sit and wait for a refill and didn't get a refill at all.. wasn't even offered syrup with my waffles.. but when a coworker wanted to eat on the clock she was offered everything but a bill.. unacceptable service here read more

The kids loved the waffles and hash browns! Ate them all up and left nothing on their plates. Definitely going back! Very reasonably priced and very friendly staff. read more

Waffle House - Classic blueberry waffle! #wafflehouse @wafflehouse - Diners Near Me - Benbrook, Texas

The nicest Waffle House I've ever been too! This one was very clean and the employees were super nice over the phone and when I went to pick up my order. I called ahead before picking it up and she was polite, clear, and made ordering quick and easy. Upon arrival, the establishment was very clean and everyone greeted me in the way in. Thank you so much! Also food was amazing as usual... read more

Ordered by phone and food was delivered to my car. Everything was great and the packaging was very good. No spills or other issues. Prompt, hot, and delicious! I'll be back. read more

Mostly clean and decently timely service (on a Sunday morning I know it can take a little longer to get your food). Bacon was a little over cooked, but overall everything tasted great (can never go wrong with the cheesy eggs!) and the service was friendly. The Christmas decorations were a nice, festive touch! My family and I stayed in our seats for a while after our meal and no one tried to usher out of our seats. Would definitely return. read more

Waffle House - Breakfast menu - Diners Near Me - Benbrook, Texas

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On a rainy afternoon, we strolled into Waffle House looking to fulfill our hunger. Little did we know that we would be crying on the toilet hours later. We ordered two all star specials with bacon and hash browns with orange juices. There was hair in the orange juice and we were still charged for it. The hair was only the beginning however. Before he gave us our food, the server rubbed his mits all over our silverware. The service was ok overall but the food had our stomachs doing backflips. Do not recommend Waffle House unless you have good pipes or a trusted plumber. And by good pipes I do mean you're intestinal track but also you know A plumber. You're not going to get out this alive unless you have both. Y'all stay safe. read more

This is the best waffle house ive ever been to. The Employees i consider friends, and anyone who says its dirty is just looking for something to complain about read more

food was immaculate cooked to perfe and excellent customer service generous environment

This is by far, THE BEST Waffle House! Of course the food is perfect every time but, the staff is what makes it!! It's pretty much the same ladies/men working that have been here for years (barely a turn over in staff). One thing that I find impressive is the fact they're always cleaning! The lead (Lisa) is constantly checking the temperature of the food and refrigerator to make sure everything is right! We usually come in the mornings but the evening staff is pretty pleasant too. They're not crazy about "the drunks" that filter in and out but who would be?! read more

Best Waffle House that I've ever been to. Great food and great serve. I was surprised they were so busy at 10am on a Thursday, but I see why, lol. Food was amazing, the restaurant was clean and the staff was again, super nice. Will definitely be back read more

We went here for breakfast yesterday. We had to wait a few minutes to get a seat but they have chairs for you to sit and wait for your table. As always the best waffles and hash browns ever. Our server was very nice and made sure we had everything we needed at all times! Loved her. I really like this Waffle House. read more

Waffle House - Diners Near Me - Benbrook, Texas

As we all know, WH is probably the best place to visit after a fun night at the club or a after work hours in a late evening... BUT, have you ever felt a positive wave of energy the employees project? Well, this is a place to experience it. Dale and Cat are ANGELS and they are the sweetest people... such exemplary way of leading a place like WH. Mad points to them. Cat and Dale, you guys rock and I hope God blessed you and keep feeding the crazy tipsy people that visit your work place. Keep that amazing energy and never change. read more

Decent waffle house. Been there a few times. I like the coffee, the place seems clean and the people are friendly. I tried their breakfast steak and it was pretty small, smaller than the ounces it said and it was cold. Other than that, I love their grits and hashbrowns. read more

Walked in this evening at about 7:30pm and found that every table was dirty. The dishes were gone but they were all dirty. No one acknowledged our presence even though there were only 2 other patrons sitting at the low tables. I wondered why there were only 2 cars in the lot at 7:30 pm. I didn't even bother to ask to speak to the manager because if this is what they expect customers to walk into, I'd rather not talk to someone with such low expectations. Sorry Waffle house. It makes me wonder also how dirty it is behind the counter if it is that dirty where we can see it. I would say maybe next time but...probably not happening. read more

My favorite breakfast place EVER. Staff is super friendly, even laughing with each other. Food was spot on and yummy!!

My family and I visit this Waffle House regularly. The short order cooks there are great! Love the All Star breakfast, their burgers, biscuits and gravy. It's all so good! And affordable. So happy to have a good WH near us! read more

This Waffle House has gone down hill in a big way. We just watched the cook cross contaminate everything. The waitresses here are incompetent, the coffee is gross, and the food quality is terrible. All in all....It's worth the drive to White Settlement for a decent Waffle House experience. read more

Friendly staff and good food. What more could you ask? Maybe fresh ground coffee. Miss the smell and taste of fresh ground coffee. The pre-ground stuff just isn't the same. read more

Amazing Waffle House! We were one of five tables that came in during our breakfast and they greeted everyone by name (except us because it was our first time) and I think that's pretty special. The place was also clean and the food was yummy! read more