The cashier was very friendly and helpful despite it being so busy. We sat on the far side and people in line kept knocking into my son, so we moved. It's a tad small inside the eating area. I ordered the steak plate with dumplings and salad and my son had the shrimp plate with vegetables and dumplings. We also had the Thai tea. The tea was flavored nicely, not over sweet. The dumplings were delicious with the WaBa sauce! Meat had a nice flavor. My son enjoyed his shrimp. The only complaint was the salad had only a tiny bit of dressing and the lettuce had a lot of brown. read more

WaBa Grill - Steak Plate with salad and dumplings - Fast Food Near Me - Simi Valley, California

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The food was delicious and the staff were very nice. It was very clean. The location was easy to get to.

In all of my years, I had never eaten at WaBa Grill and I mentioned that to a friend who said he enjoyed their salmon bowl which sounded good so I was motivated to try them. I ordered for pickup from their website which was convenient and the food was ready when I arrived. The salmon was good but it felt very portion controlled and the price was not significantly lower than California Fish Grill which seems like a much higher quality food. Extra credit for their yummy sauce Recommended and of course it's worth mentioning that they offer a lot more than salmon read more

I USED to like coming here. Specifically for their spicy Waba sauce. Today I had to repeat myself several times requesting the SPICY WABA SAUCE. After paying, I was given Chile. That is not what I requested, wanted or paid for. Not the 1st time but will be the last time. Will not return there again. read more

Really good food. Fair prices. A great place for lunch or dinner for the whole family read more

This location scams you out your money! Gives you very little rice and very little meat for the price of a plate ridiculous better off going to other teriyaki spots that Is with the price ! read more

Tried this place again after a long break hoping the new staff finally settled in and hit a stride. Sadly I found the white rice very dry, the white meat chicken tast more like bbq than Asian fusion. And I was served almost no wabba sauce. Also they are currently playing loud Spanish music, not something I expect to hear in an Asian restaurant. I've got head phones on and I still can't block out the music. I don't suggest this location at all. Shame thing is the previous management was amazing. If this keeps up I don't think I will be coming back. read more

I like the food here because it is simple enough and healthy enough, and also satiating. I usually get it ordered for catering for a third-party company so I'm not often in the brick and mortar locations. Put an order in for nine bowls today. And pick them up. Same great bowls and the guys running the show over there today we're fantastic. Great energy great customer service, and bowls were done early. My only criticism is the bathroom was not the cleanest, but everything else was great read more

Ambiance at this location is literally nothing to write home about. Bland, boring, uninteresting. It looks less like a corporate-owned, or even a franchise of a known entity, and more like a mom & pop that was put together on the cheap. I just looked it up - there are about 200 locations of WaBa Grill in California & Arizona. I'd expect more of an aesthetic, frankly. We had been to one in the Palm Springs area some years ago and recall it as being bright and cheerful. The menu leans toward healthy choices, which is great. We should all try to eat healthier, right? I went for a house chicken salad. Dear Hubby went for a plate with beef and chicken teriyaki over rice. My salad had a LOT of chicken! A very generous amount, actually. I shared some of my greens with DH, and sampled some of the beef and rice from his plate. We also ordered a side of dumplings, and those were flavorful and prepared just right. I even give them a thumbs up for having zero calorie vitamin water as an option at the drink dispenser. The cashier was friendly and helped us with the menu options, since we had a few questions. The orders came out pretty rapidly, which suggests that some of the basics are prepped already, and then the heated meats are added as needed. I'd give the place one more star except for the very basic, almost depressing interior. It was clean, and that's a definite plus! It just felt dark to me. read more

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Every time we come here the drink fountain is out of most of the drinks, and they don't tell you when you order. Also, the A/C never works and they just prop the door open with one of the chairs. read more

This is the second time they get my order wrong! I love WaBa grill but I don't understand how they receive online orders and make them wrong. I got a chicken and steak plate and got no chicken or the sauce for the dumplings read more

WaBa Grill - Fast Food Near Me - Simi Valley, California

I'm not sure what happened, but the portions are now tiny, the chicken and steak doesn't taste the same and isn't good anymore...it's disappointing. I'm not going back. read more

The service atmosphere feels tense and disorganized. There seems to be a lack of leadership and clear communication among staff, which affects the overall customer experience. Management could improve in professionalism and consistency. Especially this specific manger I believe her name is Pam. She was rude when I approached her and she was talking to her team like she was above them all. Yup no go for me. read more

We tried WaBa for the first time. The food was delicious and they had many varieties. We now go there quite often.

Great location during the day for lunch. Alex and Jose the staff there were super nice and welcoming and helpful with our order to get the best waba experience possible. The place was very clean and neat. read more

WaBa Grill - Chicken bowl with wanna garlic Serrano and boom boom sauce - Fast Food Near Me - Simi Valley, California

Waba has always been a safe choice for me. I don't come here too often, but when I do they never disappoint. If you need a well balanced meal, this is definitely the place to go. They prices are bad, and the food is delicious! The staff is always very nice as well. read more

WaBa Grill - Waba Plate and Sweet and Spicy Chicken Veggie Bowl - Fast Food Near Me - Simi Valley, California

Ordered delivery twice, and both times they didn't include the wonton strips I ordered. I called to ask if they even had wonton strips, and they said they did. They got my other sides correct each time, so I'm not sure where the disconnect is. Maybe third time's a charm? read more

I usually order the chicken veggie plate or mix beef and chicken with veggies. Healthy and delicious.

Stopped in here first time today for lunch around 11:30. Gal at register was very friendly. I ordered the chicken plate with brown rice. It came with a small lettuce salad and an orange. Plenty of chicken, and it was tasty and tender. They have a few small tables inside. Got my food to go and it filled me up plenty. Right next door to a liquor store and the joint chiropractic. I would come back! read more

Usually I love going here but recently and it's only when the one women works or is on shift the portion are horrible. Whenever I go in and it's an all male crew it goes great and have nothing to complain about. The past couple of time I've gone in there's now a lady there and now I get like half the portion of meat than before when she makes my food. When she makes it there's 75% rice 20% veggie and 5% meat. Do not recommend this location unless you see the all male crew! read more

I used to love waba, coming every week for a long time. The last few times ive been the food has just been awful. Some steak pieces tasted fishy, they will put an abnormal amount of teriyaki sauce to mask the taste of the bad meat. When I've ordered white meat chicken, the chicken pieces were extra dry and hard almost inedible. I tried giving this place the benefit of the doubt but the last few times i have not been able to finish the bowl because of the food quality. I expect better for the expensive prices. They say "rib eye steak" but its really cut up pieces of thin skirt steak with alot of gristle. The service seems like theyre rushing to get you out of there even when its not busy. They wont ask me if i want my food to go they will just put it in a bag and tie it up so i cant even look at my bowl before i leave the restaurant. Very disappointed read more

I visit this Waba Grill location almost daily during my lunch break. I like the convenience of having something semi healthy during my break time. The location is small, with only a handful of tables inside. The smell outside is horrendous as there has to be some type of sewer somewhere, but once inside, you don't smell a thing. It is always clean and has its days of being both slow and busy. Service has always been good for me, unlike im seeing from other reviews. Staff is friendly and the food comes out quick. I now am a fan of their mini combo meal which comes with a mini bowl, mini side, and drink. Just enough of a lunch portion to get you through your day. read more

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So so, service is not great but decent food for fair price, it's not date restaurant but it'll fill you up.

We love this restaurant! We live in Naples, Florida but try to come here every visit to California. We used to live here and it was our every other week special place. The food is great and the staff as well. Many have worked there for many years since when we did live in the area. Our favorite are Beef with snow peas, bbq pork fried rice, sizzling rice soup with chicken, sweet and sour pork, and king pow chicken with krispy noodles. read more

Lack of customer service! Manager aka short guy cooking refused to accept the bogo offer on the app saying it's supposedly not working even though I showed him the custom app coupon and he didn't want to scan it or manual override it since they're franchise locations. Also prior the cook/manager wasn't wearing a face covering while cooking the food even as they have a sign on the front door requiring everyone inside have masks on. This location is a joke and unfortunately only one near my work! read more

WaBa Grill - Fast Food Near Me - Simi Valley, California

Decided to give this place another try, I was pleasantly surprised service was great and the food was tasty !

I enjoy going here. The bowls and plates are really good and fresh. The fried dumplings are excellent and quite tasty. Highly recommend!

No the manager / owner is so cheap with the sauces your suppose to get that comes with food anyway. He actually puts them away and upon request now. The chicken I got was not cooked all the way. Used to be my go to spot but not anymore. read more

Tried this place for the first time. Ordered for pick up. I ordered the spicy chicken and rice plate with a green salad, along with the chicken-rice-veggie bowl. Very tasty and fresh. The chicken was quality with no grizzled, chewy pieces. I will definitely go there again. read more

Waba says kids eat free on weekends.. it's a lie.. they refused to give us a kids meal..

The food is great! But the customer service is TERRIBLE. We walked in on our first visit ever, and the disinterested cashier immediately says "Hi, what can I get for you" before we take two steps into the store. Umm...can we look at the menu first? My wife asks them if they have any gluten free sauces and the cashier's response is "I don't know". Not, "I don't know, but let me check with my co-worker. Let me check the training binder. Let me check the ingredients". Just "I don't know" and just stares at us blankly. We had to research ourselves on Google and then order. Totally unacceptable level of service. While we're waiting, my wife accidentally spills her cup of water on the table and floor. She got up right away and proactively grabbed the wet floor sign that was nearby and told the cashier about the spill. His response? "Okay. Just move to a different table". By the time we left 20 minutes later, they hadn't cleaned it up at all or even checked the lobby once, and we were the only customers. The two employees in the store were in the back talking the entire time. Anyway, we'll be back for the food but hope some staffing changes will be made. read more

Ordered lunch via postmates today. Co-worker and I were super excited. Food got here and only 2 of the 3 items showed up. The driver was long gone by the time we realized. So we call in and had the weirdest experience. The person on the phone confirmed that the other order was supposed to come with what was missing. BUT THEY COULDN'T FIND THE ORDER SINCE IT WAS PLACED ON POSTMATES. So there wasn't anything they could do. How can you confirm one, but not the other. Moral of the story - we're not having Waba for a while. The only reason I'm giving 2 stars instead of 1 os because I truly love their food. Today's service and their lack of effort to find a resolution tells me of the level of their service. read more

There was a lot to complain about. This is my first time at this location. I ordered a value meal. The drink cup they gave me is ridiculously tiny. It is so small. I never seen a soda cup this small anywhere else. Even kid meal cups at other places are bigger than this value meal cup. I asked for brown rice with my order he gave me white. And on my receipt he out white i never said white. I asked if the meal came with any sauce and they told me "no" so i was forced to order a sauce and guess what? Not only did it come with an extra sauce for the taco, but the item i ordered with came with sauce in the end as well!!!! So i was forced to buy an extra sauce when i asked and they said no. Very unsatisfied with the way I was helped and a staff that was not educated or could not answer the simple questions I asked. read more

WaBa Grill - A taco, an extra taco sauce, the entree which included sauce with white rice not brown - Fast Food Near Me - Simi Valley, California

Staff have always been very friendly no matter how late you go to order food, in more than one occasions I had to go order 10 minutes before closing and they were always very friendly and started the grill backup for me and made me great dish and hand it over with smile. Always great spot to pickup food, the food is consistently good. Really appreciate these guys food and service read more

This WaBa grill barely puts any protein on their bowls. I ordered on the app, then I ordered in person. I will not be going back to this WaBa grill. read more

My wife completed an online order today at 6:00 PM Order Number 14195903402262538! The "Manager" who's name is Jose was extremely rude from the beginning. My wife politely asked if the Waba Sauce and Hot Sauce was included in the bag, Jose then threw the receipt onto the counter and rudely stated "Everything is in the bag!" Once she returned home with the order she noticed the $2 dumplings were missing. She called to request a refund for the item and was immediately met with Jose who was rude once again and yelled into the phone! Furthermore Jose stated he was too busy to help and to call back on Tuesday and talk to "The Other People!" Not sure if this is the type of employee Waba Grill wants serving their customers but we likely won't visit this Waba again in the future! So 1 star for you Simi Waba!!! read more

The problem with the WaBa Grill in Simi is that although the food that they offer is good, the cooking is often not good and certainly inconsistent. Today, I ordered a side of 4 grilled shrimps and they were so overcooked that I spit out the last one. The dumplings are often the same way--overcooked and leathery. I don't know if the training is poor or if the cook is distracted, but it's very frustrating because I order delivery, which is expensive. read more

I refuse to eat the food I spent $18.00 on due to staff not wearing proper face coverings. Aside from that the service was awkward. I walked up wearing a mask because you know COVID is very real. And the cook looked at me confused as to why I walked in with a mask on. As I stood there I was never greeted all he told me was "pick up" I said Hello yes online order to which he grabbed my bag and swung it over the counter. Not a "can I get your name to verify your meal, not a have a good day NOTHING. Sir you are handling multiple people's food in the middle of a global pandemic WHY ARE YOU NOT WEARING A FACE COVERING!!!! First time at this location and will not be returning read more

Some people know I'm not a fan of chains This one is okay. Simple grilled protein. The WaBa steak is marinated very well. Great lunch under 10 bucks. I'll be back read more

Food is great for a quick bite! Friendly staff & can order on their app too for pick up or delivery! Although they have Pepsi, I try not to hold that against them... Event though we all know Coke is better! read more