TERRIBLE SERVICE ! DO NOT COME HERE! Owner is so rude and a rip off!! I ordered a value meal, the chicken bowl, dumplings and it comes w a drink. The oriental lady always blames "the owners" (it's family run franchise, she's the owner) to justify for her being cheap. Does not fill the bowls with enough rice. I could see the bottom of the bowl. I understand weighing out the chicken but she's over there claiming to weigh out the rice but I saw her put my bowl together and it never was placed on a scale . LIERS AND FOOD IS BETTER ELSEWHERE, you get way more options for your money at "New Chicken Bowl Teriyaki right next door to the subway in the auto center. GO THERE IF YOU EANT CHICKEN & or BEEF TERIYAKI BOWLS/PLATES ! SO GOOD read more

WaBa Grill - Fast Food Near Me - Oxnard, California

honestly they had terrible customer service, they messed up my order and didn't want to give me the right thing when I asked if it would be possible to get what I ordered and the girl I spoke to was not nice and had an attitude the whole time. read more

I was on a work trip and was looking for a place to eat. I found WaBa grill on yelp and decided to go have lunch. I was greeted by the staff and the staff were very friendly and patient. I ordered a grilled chicken and vegetables bowl with brown rice and sauce on the side. The chicken was cooked to perfection and the chicken was seasoned good. The veggies and the brown rice were a great addition with the chicken. The meal was very filling and the sauce was good too. Ambiance is very customer friendly. The staff is very efficient on getting your food ready and in your hands. read more

WaBa Grill - Chicken and veggies bowl over brown rice with sauce - Fast Food Near Me - Oxnard, California

This is my go to spot when I'm looking for a healthy quality meal. Especially if you're looking for something light and not too filling. There's many options to choose from. Teriyaki Chicken, Beef, Salmon, & more. My favorite is the teriyaki chicken bowl. Definitely stop by and give it a try. I recommend the half and half bowl. (Chicken and Beef) The service is A+ and setting is nice and quiet. read more

WaBa Grill - Fast Food Near Me - Oxnard, California

See all

rude staff. i have never experienced being talked to so rude by restaurant before so this experience caught me off guard. never coming back. they need hospitality training or something. read more

I really like the food here. The staff are really nice and helpful. Every meal iv had has always tasted very good and fresh. I highly recommend coming here if you're hungry. read more

The worst Waba Grill restaurant, Korean lady very stingy with her napkins and the sauces. I got myself a chicken bowl and some dumplings lady gave me a Sauce with hardly anything and they wanna charge me for another side. read more

WaBa Grill - Fast Food Near Me - Oxnard, California

The food is great, but the Asian lady in charge seems to busy to do her job which is taking orders. She had me wait 4 minutes at the counter before she took my order. Once she did, she seemed pleasant though. Took our order then actually gave me some good options for a kids meal which was awesome. Food was done quick and it was delicious! The thing that pissed me off was that she only have me 1 stinking napkin for my sons and my order. Kids and waba sauce isn't a good mix. When I went up to ask for more napkins she gave me 1 more stinking napkin. I know times are tough for businesses, but when I spend more than $20 on food I expect more than 1 napkin. read more

It's probably been over 10 years since I last had waba. My teenager kids love WaBa so I wanted to try again. The ribeye teriyaki bowl here is really good. The steamed vegetables are really fresh too. This place recently changed to a new owner. The new owner is really kind and friendly. I ordered a family meal a while ago and the food was good quality and there was enough food for my family. I will be eating here often. read more

Really rude Korean people really disrespectful no customer service at all stingy for sauce and napkins

Recently I visited this place several times to order steak bowl and half & half bowl and I realized that the portion of rice was larger than at other locations. They were super nice and when I asked to get extra sauce and jalapeño they gave it to me right away. The store was always clean and I really enjoyed eating there. read more

After my review, Waba Support Center replied here and asked me to email all the information regarding the transaction. We each exchanged a total of two emails. I followed up a few days later via email and never received a reply from Waba Support Center. Waba Support, please don't respond to these reviews under the pretense of being concerned about our awful experiences if all you offer is a "traditional formatted apologetic message" without resolute. read more

WaBa Grill - Sauce they give with each order- not even halfway full! - Fast Food Near Me - Oxnard, California

The older Asian woman is absolutely rude! Extremely stingy and it looked like she wanted to scream at me after asking for one waba sauce, she barely even gave me a napkin with my order. Why work at an establishment like this if you are going to be like this with customers read more

The food tasted great. The chicken I had was cooked well and the veggies and rice were perfect. It was a healthy meal that filled me up!

The customer service at this location is HORRIBLE. There is an older male, who seems to be the owner of this location, who is not only rude over the phone when placing an order but also at the restaurant. My family and I were eating in the dining area and he told us that my kids could not be playing inside because "the insurance" would not cover any accidents. He stood behind the counter watching us the whole time while we ate and we decided to leave before things escalated. The food is tasty but that doesn't make up for the HORRIBLE customer service!! read more

Chicken breast meat was really tough.. second bad meal there. Won't go back. Last time I ordered chicken too though it was thigh meat, also tough. read more

I bought the beef and vegetable bowl and the beef was really gross it was full of fat bubble looking things that were definitely not normal fat. We drove back hoping that they would replace it since it was not chewable but they said it was normal. I've been here before and to other waba grills and I've never seen anything like that. Very disappointing had to throw it away and was not refunded or offered a replacement. read more

As soon as we walked in we were greeted with a warm welcome and a huge smile! Service was amazing! And the food was great! The lady who was at the register was attentive and super helpful! Definitely will be returning! I got the chicken bowl with veggies and my gf got the chicken bowl without veggies. Great serving sizes and amazing flavor. We also got the pot stickers and they were to die for! Soooo good really recommend them. read more

WaBa Grill - Chicken bowl no veggies - Fast Food Near Me - Oxnard, California

See all

My first experience at WaBa Grill was memorable. My husband and I ordered a salmon (no sauce) veggie bowl with broccoli only and avocado, since we're watching our carb intake. First of all, there's a charge for omitting rice and two other veggies? Like that makes sense. Anyway, we get our order and... there's rice under the salmon and broccoli. My husband tells them we didn't want rice, and the cashier tells us to eat around it. EAT. AROUND. IT. We take it back to our table, then she brings out a side of broccoli and tells us "Next time, ask for no rice," to which my husband replies, "Don't worry. There won't be a next time." Burn. Needless to say, the $30 meal for the two of us, which we had to "eat around" will be an unforgettable experience. read more

WaBa Grill - Fast Food Near Me - Oxnard, California

I usually order to go...Ambiance is sub par but the food is fresh and delicious. Pricing is fair. I always order the beef/chicken vegetable rice bowl and they are quick to serve and are generous with their portions. Great, quick satisfying meal. read more

Guy working there is rude I think he was the owner asked for the managers number and gave us the wabas number charged us double for 1 bowl and refused to refund us our money no wonder he has no customers if I could leave 0 stars I would I do not recommend at all read more

Food is good. Manager here sucks, her name is Koon S. She really needs to fix her policy. Previous colleagues have given a discount to me for being a first responder. Obviously she doesn't know how to run a business. She also needs to listen. Messed up my order completely and wanted to recharge me again. If you mess up on an order whatever food the person has needs to be replaced free of charge. I almost left but decided to get my food because I was still hungry after a long shift at work. Really should have looked at the reviews before coming. First and the last time. read more

I've been going to the Thai/Chinese place just a few suites away for as long as I remember. My sister and I finally decided to give this spot a chance after passing by it numerous times on our way home. My sister got the chicken bowl and I got the chicken/beef plate. I loved what I got. Didn't finish all the rice. I feel like they put a ton with the order, but that's nothing to complain about. It was nice to have a small side salad with the meal. The meat definitely tastes different, in a good way. I do like the way it's prepared. Also appreciate how clean the place was and how nice the staff was. I will definitely come back and give the salmon a try. read more

WaBa Grill - Chicken/beef plate - Fast Food Near Me - Oxnard, California

Not at all what I had expected never coming here again sodas are also ridiculously expensive should have gone to McDonald's instead it was so nasty read more

WANA DO BETTER !! I had the worst experience today I have ever had at An eatery, While I was there the meanest old lady was rude to a girl who was trying to pick up her online order and was laughing at her and telling every customer that walked in about this girl and how she dint follow the rules about picking up an order ( what rules ????) 1) order placed 2) pick up order 3) all is well I felt so bad for this girl that I thought the owner or company and the public need to know this place allows there employee to behave in such a manner to our community what ever the situation it was between the mean old lady and the girl , the employee should have never felt the need to belittle this girl by telling customers ((STRANGERS!!) Anything about the girls business!! Common curiosity is an absolute must as a service worker .If I go back and that's a bit IF! That old women would never be allowed to treat me that way .How could you allow this WABA??? DO BETTER!! read more

placed an order at this location accidentally and called as soon as I could to cancel and whoever answered the phone said I couldn't get a refund although I would still place it just at a different location. If you can't spare an order you shouldn't be in business. Unhappy customer. read more

FOOD IS AMAZING. Staff not so great. They rush you to order and when you wanna add something on they refuse to take your card unless you spend another 5$ or more. I'd avoid this location if possible. This picture is clearly a lie when treated rudely. read more

WaBa Grill - a picture of a framed poem - Fast Food Near Me - Oxnard, California

Food was fresh and fast. A great healthy choice. The lady who took my order was very nice.

I went in today and asked for a salmon bowl with veggies the lady at the front counter cut me off and said " veggie salmon bowl how it is on menu". No reason to correct a customer if you know what impede ring let it be water under the bridge, I'm still going to pay and you will still make money at the end of the day. Management really needs to get on the rude staff here at this establishment. I dont if she was having a bad day or not but you shouldn't bring it with you to work and they even forgot my avocado that I paid for.... :/ Joy means happiness but I got the opposite read more

WaBa Grill - Fast Food Near Me - Oxnard, California

They are rude and very stingy with her hot sauce. If they're going to be so annoying about it why not just charge for the damn hot sauce . If you buy five bowls they literally give you two small packages and if you ask them for more they give you attitude. read more

The cashier koon S. is terrible, if ur having a bad day that's not my fault maybe try calling out of work next time and don't take it out on the customers. Terrible customer service if I could give 0 stars I would. Don't recommend this location at all. read more

I had exceptional service from Hani! She is awesome and has a great personality! Thankyou and keep up the great work! read more

WaBa Grill - WaBa grill - Fast Food Near Me - Oxnard, California

This location has bad customer service. The woman at the register is very rude. I ordered 2 chicken bowls, 1 salmon bowl, and 2 sides of rice and when I asked for a water cup they refused to give me one. I will drive further out to another Waba grill get my food from now on. read more

The woman taking orders very unfriendly sad to say this waba grill missed the mark by far I enjoy other locations but this one is sub-par trust me to take the few extra minutes it takes to get to a different location this one is not worth you're business they have zero customers service, I order a 20 piece dumplings and asked for waba sauce, didn't get it got something else instead when I let them know they gave me 4 waba packs (soy sauce sized in case you're wondering) that's not near enough for 20 dumplings especially when the sauces they gave me by mistake were in containers then when I asked for more they had the audacity to charge me for the waba in the container that should have come with the order for free SMH all-around bad service. read more

WaBa Grill - Dumplings - Fast Food Near Me - Oxnard, California

Ordered the chicken and steak plate and it was great. Came just how I was expecting it from the pictures. I'm trying to eat a little healthier so I will be back to try the other dishes. read more

Nothing good about this place. Gave it many tries and the portions size of chicken to rice is about 1:4. I've been to many other Waba grills and the ratio is much better. Brown rice is as hard as bird food and undercooked. Check out how your bowl is SUPPOSED to look read more

WaBa Grill - This is how your bowls should be looking like. - Fast Food Near Me - Oxnard, California

See all

Dine in was available, but the restrooms were closed due to covid 19. That makes ZERO sense. Also the portion size to meat is smaller at this location then any other read more

I would give less than one star if I could. I placed an online order and somehow selected the wrong location. I know I checked it before placing the order, but it is an easy mistake to make. As soon as I realized the mistake, I called the location to cancel my order. The guy who answered the phone was extremely rude and condescending. I explained that I intended to place the order at a different location, and he said that wasn't his problem and he made the food, even though it was before the pick-up time. I explained that I was on a lunch break and over 20 minutes away from his location. He said that wasn't his problem and he wouldn't cancel my order and I had to pay whether I picked up the food or not. This is extremely unprofessional. Every time I have seen something like this happen, the restaurant refunds the person who made the mistake. I will never visit this location because of this experience. I recommend that if you want waba Grill, go to a better location with employees who actually provide customer service. read more

The food is good but the service is not good at all, The my 4 years old daughter wanted to use the restroom and it was out of service read more

WaBa Grill - Fast Food Near Me - Oxnard, California

Horrible service owner/manager are very rude. Many times I have ordered my bowls with chicken breast. I went in yesterday and I was told they don't make their bowls with only chicken breast. The owner/manager was rude. Very stingy will never go back to this location!! read more