Service was quite mediocre, but in the pharmacy section, they're actually useful and kind. It's the…read moreother clerks by the cash register and around the store that act as if you'd entered into their house, uninvited, and started asking them about where the bowls are, so you can help yourself to some of their food, haha, yeah, they're THAT lackadaisical and disinterested. Even my constant polite phrases along the lines of "thank you so much" was met with coldness and indifference. I get it, customer service isn't where you wanna be in life, but if you do such a simple job in such a poor fashion, who would be dumb enough to entrust you with something more complex or involved? Anyways, mid service, but for the most part, the store is well stocked, and the people at the pharmacy have slightly better social skills, so not that bad.

Understaffed, always busy. Sometimes it'll take me 20 min to pick up meds. Skip it if you can!read more

Polite and available help to find a product. Organized and clean spaces. Got what I came for and a…read morefew guilty pleasures.

My experience today with the pharmacy technician, Gaby, was completely unacceptable and upsetting…read more I was under the impression I could pick up both of my prescriptions, but instead of handling the situation professionally, Gaby exhibited a deeply disrespectful demeanor. She forced me to repeat myself multiple times and essentially made me yell out the specific medication I needed in a public space, which felt like a massive violation of my privacy. Even after I went and sat down to speak directly with the original pharmacist to sort out the issue, Gaby continued trying to shout things or talk over to me across the room. The pharmacist's excellent customer service AFTER HER was completely overshadowed by Gaby's unprofessionalism and total lack of discretion. I hope management addresses her behavior. Thank you again to the lady after, and I apologize for my part in the matter.

They were able to supply a very important drug to me that CVS Pharmacy could not. They were, in…read moreeffect, a life saver. Undoubtably, I will use their services again.

How is this $19.30? I always go there I never had a problem till this. 2 days ago the lollipops…read morewere 10 cents unless they went up 5x times in 2 days. Never coming back this is straight a rip off either the store is a scam or the girl cashier today 8/3/2026 1:20pm doesn't care about This store and its reputation and you guys are ok with it never coming here again rip off

Review of COVID testing here. If i would have paid close…read moreattention to info that rite aid sent to me about the corona testing here i might have approached this test site with a different mind set and point of view. my minds eye had set up a scenario of 50's style nurses and doctors dressed in super white, starchy hospital drag with scalpels and stethoscopes hanging from their necks waiting for me. waiting for me to mess up a relatively simple test. Also: as it is shown on TV in many other test venues, there were no long lines of cars stretching onto Colorado Blvd with waiting drivers honking and cussing out anyone who dared to butt in line. In reality there was almost no one here and the test was administered by the women in the drive thru prescription pick up booth who talked me through the test as in the nasal probe and the test tube of stuff in which i was to place the nose probe after i stuck it up my 2 nostrils. This probing caused me to cough and sneeze: something that no one wants any part of and so before this occured i was instructed to close my car window. smart move. This testing here is so cool and calm that i almost thought i was in the wrong place at the wrong time. But they had my name. they had my info and so once i landed at the pick up booth i could not flee. So i followed the instructions, shut my mouth and did the test: looking to the rite aider to give me the head bob meaning i was doing it right. Once i passed over the test tube with the snot enriched probe i was told that the results would be via email and it would take 2-7 days. And therein lies my issues. Honestly i do not have any symptoms but was able to schedule because of my age. i went back and forth and rescheduled this appt several times because a poz in say 5 days means i could be spreading the virus in those 5 days. BUT: i have been quarantined since March so this is not likely. But many people have not. Those know nothings (or more to the point, denyers) who feel they do not have to wear masks or follow social distancing. These are the people that will keep US as in the general public from getting back to living as we did just this last March. (yes, i am starting this again!) California has a Mask must be worn mandate but i have never witnessed any cop enforcing this. i have enforced it and gotten into major physical as well as vocal altercations. My sister tells me that i probably will not succumb to COVD but instead fall to a hot head who will shoot me. One ding bat said to me: "I'm Ok with it." (not wearing a mask) Oh yeah dude but we are NOT! Positive testing situation here at Rite Aid administered by good, caring and concerned people.

Use the drive-thru very convenient great service easy in and easy out there was no wait in line!…read moreLove the fact that they have parking adjacent to the pharmacy.

I needed some lip medication after cutting myself shaving with a safety razor. I think the lips are…read moreprobably one of the more sensitive parts of the body, so I was really hurting and it started looking like a cold sore. This store is fairly similar to other CVS Pharmacies, so finding what I needed only took a few minutes. What always amazes me is how many coupons and free items I can generate with one small purchase. I think I always get more coupons exceeding the original cost of purchase!

The good: I got a kids' pack of princess nail polish, a…read moreunicorn Lipsmacker ($5), a lipstick for myself and Tweezerman tweezers (the best of the best!). There was plenty of parking here. They have a drive-thru pharmacy. The makeup section was well organized. They have a lot of sales and deals in their makeup section. They sold shoes and fun summer pool toys as well. The bad: A lot of the makeup items have security locks so you cannot remove them to purchase without getting help. I had to press the call button twice to get help. The interesting: They have self-service check-out kiosks. CVS stands for Consumer Value Store.

Shopping in Pasadena, California…read more.. Postcards are like a rarity these days. I couldn't find any at CVS, so I tried this Walgreens. At least at CVS, there were souvenirs such as magnets, towels, and stickers. Here at Walgreens, there seemed to be nothing except gear from Pasadena Bulldogs. I asked a worker - and she said, "Aisle 30". However, there is no Aisle 30. Maybe she was blowing me off? I felt like she sent me on a wild goose chase. Thanks. Not. I stood a while in a quiet corner and wrote a Yelp review (not this one) because the AC was better than the AC at CVS. LOL Bye-bye for now!

Shout out to Ari who was a friendly and lovely person who helped me with my photo memoir. She did a…read morebeautiful job putting together my calendar and was a super kind cashier when I picked it up the next day!

I had a very positive experience at this Walgreen location. Jannie was the cashier and helped me…read morecomplete my transaction. She was friendly, patient, and very helpful. I highly recommend this Walgreens. Best employees!

Pharmacy only, awful. You have to basically yell through plexiglass so they can hear you while they…read moreare muffled by masks. The communication is a joke. Theres no privacy. The whole store can hear why you're there and contact info because youre yelling back and forth. On top of that the incompetence was mind blowing to be honest. No thank you. Side note aisles are small if u have a wheelchair or scooter maybe another store would be better

I love coming to this CVS! The workers are always so kind, friendly, and helpful. Djuka was…read moreespecially friendly and made my experience even better. I really appreciate the great customer service here!

Holy underpants this pharmacy sucks!!! It walks like a pharmacy and talks like a pharmacy, but the…read morepharmacy on Doc McStuffins would provide better service. I moved to Pasadena in October and transferred multiple prescriptions to this location. Since then I have had an issue with every Rx I have needed filled. Every flippin prescription!?! I have been on multiple medications, some for a decade, and I have never had the amount of issues I have had here in two and a half months. Every flippin time!?! Routine medications challenge them, communication is an afterthought, they insulate themselves from phone calls by having a ridiculous phone tree & alleged call-back system, God help you if you need a controlled prescription... Rania (Sp?) is the only pharmacist that actively worked to resolve other pharmacist nonchalance and utter incompetence. Transfer you prescriptions to Brown & Welin on Green Street, their customer service is above and beyond.

Michelle and the entire staff are so helpful and courteous . I appreciate the customer service at…read morethis pharmacy so much. The best pharmacy in the area

Picked up various prescriptions after my girlfriend's surgery and they did not inform me that one…read moreof the prescriptions was only a partial fill. We realized about a week later, called them up and the balance had already been ready for a few days. They didn't call us to let us know. Their communication skills are severely lacking.

My child's school notified me that my TB test had recently expired so I had to get submit a new…read moretest result ASAP or I wouldn't be able to volunteer. It was extremely difficult to schedule an appointment with my own provider so I decided to pay out of pocket to get it done at a local CVS. Scheduling an appointment through the CVS app was super easy and the check in process was seamless. I received notifications on my phone with reminders to check and I was called into the doctor's office within a 5 minutes wait (walk ins are welcomed, btw!) The doctor was friendly and very thorough with the process. The test was quick and I was able to schedule a follow up visit to check the results the following Monday, and I received an email notification right away confirming my appointment. It was $35 for the appointment and it will be another $50 for the follow up. Definitely had a wonderful experience!

Terrible Customer Service & Lack of Care w/ pharmacist…read more I had an incredibly frustrating experience around 9 PM with pharmacist Maggie Cheung. The pharmacy wasn't busy, there was no line, and only one or two other people there were just sitting down waiting. When she told me my prescription wasn't there, I called my urgent care clinic, who confirmed it was sent. I tried to politely wave to Maggie to say "excuse me," but she completely ignored me. When I asked her to double-check, she suddenly found it and dismissively said, "Oh, they just sent it right now." Her attitude was terrible--no greetings, no "hi," no "bye." To make matters worse, she didn't bother to give me any patient counseling or explain how to take the medication. There is no excuse for this level of poor service when she wasn't even busy helping anyone else.