everything started out fine until it wasn't. 350$ for a key stuck in a car? no thanks and then did…read morethe work without my approval of the estimate to then only hold my key hostage until I paid a price I didn't agree to. never again. horrible experience.!

My wife and I ordered locks and handle sets for three exterior doors on our house. Lucas came to…read morecomplete the installation and did a superb job. Not only did he modify the doors with some additional hardware to increase the security, he adjusted all of the doors to easily open and close without any sticking or rubbing on the frames or having to lift / pull the handles to close and lock. Hard to find great customer anymore, but this one outstanding example. Thank You!

Great service!…read more Friendly, professional, quick key copying at a good price. Very pleasant experience. Each key is about $5. It's very walkable (right by the light rail) but don't expect to easily find street parking in the same block.

OG capitol hill spot still standing with great service. Love to see it! Family owned :)read more

This was the fastest locksmith service I've used. I texted Epic at midnight for a couple of smart…read morelock installations, confirmed a price, ordered the locks over Amazon for same day shipping, and the very next day at 10am, the technician showed up. Installed both locks in under an hour and was done and dusted with no issues. The staff who came (I think Filippe?) was very crisp and technical. No unnecessary chit chats, no over selling, and quoted a very reasonable price which I didnot even bother negotiating. Overall, I'd love to hire these folks for some more projects in the future.

I called Epic Locksmith to come and replace the lock on the mailbox of a new house I had just moved…read moreinto. Armen got to us in less than an hour, replaces the lock on just 10 minutes, and we were all good to go. Super friendly, super fast, and high quality work!

I have been clearing blackberries and brush in my yard. It is a large property & somehow I lost my…read morekeys while working on it. I needed to get some backup copies made for my front door key. Home Depot, Lowe's, Ace Hardware - all 3 said they don't carry the blanks and cannot make the keys. So, I decided I needed to try a specialty locksmith. I took the key to Bulgar ( In Lake City area of Seattle, WA) and found out it was a high security lock/ key combo seldom used on houses - they were able to research the marks on the back and locate and special order the key blanks once I provided my personal ID. All the while they were very polite and explained it would take a few days. This was OK. I was still able to get in and out as I had 1 key - just wanted to order an extra for back up. Next Issue: I needed to replace the lock on my mailbox - I had removed the lock to bring in and match it for a replacement . I'd already been to Lowe's, Home Depot and ACE looking for the replacement. To no avail - they do not carry the right type of locks. Bulgar actually did have them in stock. Again - they are better quality locks than those carried at the local hardware stores. What a relief to finally find it after so many trips to so many stores! I could not look up the keys & mailbox lock and Key online because it had no names or numbers on it to identify it from - the pros at Bulgar even had difficulty finding it and determining exactly what it was - it is about 25 yrs old. They eventually solved my problem however. The cost to replace the mailbox lock at Bulgar is $6.95 if I install it myself which can be done with a small set of pliers and a small wrench. Versus ordering a replacement thru the USPS which requires 2 trips to the Post Office ( 65 miles to and back from my house ) and 2 trips - one to order it and one to pick up the keys once they replace it. It does not require a locksmith - your postman can do it or you can do it yourself. This is just a money maker for the USPS. People lose their keys every now and then. No matter how careful they are. It just happens. But the Bulgar guys helped me to configure a custom set up to. hook the keys to my belt or handbag so I wouldn't accidentally lose them again. This is the same set up they were using personally and it is not made up and sold pre-packaged anywhere. I now have 2 sets of them and I feel much more confident of being able to keep track of my keys while attending to multiple complex tasks. The workers at Bulgar the day I went in were very polite, knowledgeable and helpful and went out of their way to help me and save me money. They were looking for the most effective & economical solutions to my complex lock and Key problems! The situation was getting stressful for me with so many failed attempts to locate the right Locks and Keys! They did their best to put an end to my stress. They explained everything to me really well. They were very professional. I truly appreciate the level of good service I was given. It was just the kind of old fashioned service everyone would like to receive when faced with a problem like this. Helpful, problem solving and good natured and reasonably priced. A+ Service! When I left the store they even called me to follow up on the order and be sure they had ordered the correct number of extra keys I wanted. All in all - I am impressed and happy with their service . I will receive my newly ordered keys in a few days. And I will return to update my review.

Came in here about a couple of month ago to have a couple of keys made for work. It's not the…read morenormal keys you can cut at a kiosk so I thought I would give these guys a try. I gave my keys to the young man behind the counter. He looked at them for a few seconds and told me "these are security keys with these codes and I'm unable to duplicate these and you will need to contact the manufacturer." Keep in mind, The keys had a few numbers and letters on them but it DID NOT say "DO NOT DUPLICATE" I went back to work and contacted the manufacturer and asked about the keys and the numbers/letters on them. They told me those are just the model number of the keys so they can special order them. ‍‍‍ So I guess the young man behind the counter didn't want to do the extra work and told me he couldn't copy them or he just didn't want to help me. Either way, I won't be returning or recommending them.

Yes...a real key shop...! 5 bucks gets you a PERFECT match…read morein less than a minute...find your way to lower Queen Anne on Roy and say hi to a wonderful couple...you may be able to "sneak a park" across the street in Joe Diamond's dirt Parking lot. They are so fast, Joe will not even know you were there..!

Best in the business ! They have been wonderful to me for 45…read moreyears of owning Singer Galleries Queen Anne hill antique store and making keys I For everything.

Steven was amazing! He came on time and went out of his way to improve the issue with our door that…read morecaused the smart lock to get stuck in the first place. He was super nice and patient while coming up with a solution. His suggestion turned an unfortunate situation into a win for us!

Craig is the real deal! Came and installed my smart lock super fast. Then when I realized we had…read moreforgotten the door sensor he returned at no cost to add that on. Friendly and smart and professional, as were the people on the phone I spoke to. Also a better rate than some of the other places we called with very transparent pricing. Highly rec!

Great job. Got 2 keys mostly working for less than $400 (all-in), except for "Comfort Access"…read morefunctionality for now (TBD). Still Success! I tried 6 different locksmiths in Seattle advertising they can-do BMW, but only 2 would actually meet with me to "look at it". Nick from Cascade Locksmith was flexible and willing to "try", despite the difficulties inherent to BMW's. I like his pragmatic attitude in an uncertain situation. I recently purchased a 2012 BMW Z4 E89, with only 1 working key, second key completely dead. Purchased 2 new blank keys online (Ebay) $30, but not able to connect them to the vehicle, b/c this generation of key fob requires programming (pair slaving) to the specific vehicle; about $2k+ in hardware and annual service agreements, so not worth it for one car. Dealership wanted $450/key for this same level of basic functionality, so that's all insane pricing and not happening. The "Comfort Access" function (touchless entry) will be another $300 for the second key, which it can only handle two keys. Nick says he may be able to get the "Comfort Access" working on a second key, but it will take more time than he has today. He had potential customers calling repeatedly in a panic being locked out of their cars, etc. So today is not the day for this, but he said he can come back when things calm down. Works for me.

I needed a 2nd key fob proximity key for a 2023 Sonata. Hyundai dealer pricing was outrageous. Nick…read morefrom Cascade did it for far less and even though the first key was defective he ordered and set up a new one in a few days. Kept me informed in a timely manner throughout the process which many people no longer do anymore. Will definitely use his services again if needed.

My son accidentally locked me out of the house and was several hours away when we realized the…read moreerror. Eastside Locksmith was super fast, and had me back in my house in no time. I'll definitely call them again - it was worth it!

I tried calling this guy thinking he was a professional locksmith In the downtown Bellevue area…read more He answered making lots of noise and taking to me in short words with a bad accent that made no sense. He finally asked "do you needs keys?"....... No I explained to him that I was looking for a full service locksmith with a shop that locks could be brought In for bench work to rekey etc. and I let him know that I had property management business for him. He was rude and short and clearly had no time for new business beyond cutting keys. Why would anyone hire such a slimey locksmith??? I will stick with my usual lock vendor that has had to unfortunately move around Bellevue the last number of years due to development and light rail pressures.