They were quick to respond and come out to do the job. I did originally post a lesser review because they replaced a lock instead of just re-keying without talking to me but the final charge was competitive. The 3 star is now because of how they responded to my review. Telling me he "insists" I change my review was a very poor choice of words. I understand the impact of a negative review but I felt harassed because of my review. Next time, they should not reply while emotional and choose better ways of communicating read more

I was charged over $500 to replace a commercial grade locking doorknob. When I called I asked for an estimate and told the service person would provide one after they looked at my lock ($59) service fee. I was told I needed the entire assembly replaced. Fair enough. At that point I should have insisted on an estimate. When I questioned the amount I was told the doorknob alone cost $200. Similar doorknobs range online from $37-$72. Of the $500 I did authorize $25 to make my new key match another key. I didn't get an itemized receipt. When I asked how much each thing cost he would punch in numbers on his phone and hold it up. This whole incident left me suspicious. read more

Key2Safe Locksmith - Receipt. - Keys & Locksmiths Near Me - Bellevue, Washington

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Jason was courteous and responsive. However, he was completely unable to provide the service he said he would--to program a second key fob for my 2017 Chevy Volt. In fact, after trying twice, he then realized he had been using an incorrect key--one for a different model of Chevrolet. He also did not know where the transponder in my car was, so he had been placing the keys in the wrong location. Worst of all, he triggered the theft protection system on my car, so not only do I not have a second key, I'm no longer able to go anywhere but the dealer to get a duplicate key. After almost an hour, I'm in a worse place than before I called him. While he was apologetic, he was not at all competent to perform this service. read more

Definitely recommend! I wanted to switch some inside doorknobs with a lock and use the same key. Jason came by and messaged before arriving. Very professional and even though there was a misunderstanding on the service requested he was able to complete the job no problem! Even took his shoes off in the house. Prompt and professional, completed quality work. read more

Jason came on time and was courteous (i.e took of shoes when entering home) and aptly skilled (removed my stuck lock quickly and without any damage to door). Definitely will work with him again. read more

I lost one of 2 original smart keys for my 2017 Toyota Rav4 hybrid. In order to save cost I bought a refurbished OEM smart key online and needed programming only service. I requested several quotes but Jason came up with the best price. He got the job done promptly after arriving earlier than the mutually agreed upon time. I would highly recommend him. read more

Jason was courteous over the phone, arrived quickly with tools in tow and went straight to work. In no time, lock was popped off and I was good to to go. Fair prices and he left a clean work area. Highly recommend him! read more

Our mailbox got broken into and the lock was completely sheared. Jason responded quickly and was able to give an accurate estimate with pictures of the broken lock and what needed to be replaced and showed up later that day. I appreciate he was masked and friendly and was able to quickly get the lock replaced with a new set of keys. read more

Good service. Service is courteous and on time. If upfront pricing is more accurate, the experience will be even better. Overall a good service for an affordable budget read more

I recently was locked out of my bedroom and they were the first to reach out. They quoted me a flat $85 with no extra fees. I had decided to drill my lock the day of to make it cheaper on me but still had to call them. The guy sent over put so much effort into drilling further and succeeded, I'm surprised he still only charged me$85 + $10 tax. They came over in 30 min. Only con was was that I was able to wait for an appt the next day, which is fine for me but maybe not for other people's emergencies. Would definitely use again read more

Jason (I presume the owner) replaced a front door deadbolt on my residence March 1, 2023. He was prompt in providing an initial bid (responding in less than an hour to my inquiry). He stuck to his initial price even when the work became more extensive than he and I had initially agreed to. I had initially requested a dead bolt repair but then decided subsequently to replace the existing unit. His price seemed eminently fair - if anything lower than I had expected. The work was excellent. His demeanor was professional. I would rehire him in an instant if I needed any other lock work done on my property. read more

Very fast response to a car lock out in a paid parking garage late at night. I appreciate it!

Hector was quick and on time. His price was reasonable compared to the other quotes i received!

Had a key snap in a key hole at our house. Reached out and received an instant response. They came out same day and got the broken piece extracted for us. Highly recommended. read more

I needed a couple car fobs programmed for my truck. They showed up promptly and attempted to program the fobs with the handheld computer, but had no luck. They couldn't communicate with my vehicle, it's older so I figured it was something wrong with my truck. We parted ways, no charge. About five minutes later they called me back and wanted to try again; he used a different method and was able to get them to work. Thanks again, it was well worth my $95... which was what they quoted. No upcharge funny business. In summation, I would recommend Key2Safe Locksmith if you're in the Seattle/Bellevue area. read more

After going through Yelp's project feature after my lock broke and then fell into the door when I tried to remove it myself (whoops), I was contacted by several locksmiths. Key2 was responsive, first contact within half an hour. I was given a quote that was reasonable and a flat rate. I was easily able to schedule an appointment for the next day. Jason came on time and worked on the lock but ultimately the lock had to be replaced. He went to get the part and came back that day at a time that was convenient for me. The part was a separate charge, which TBH I had expected because when I break a thing, I really break a thing. Now the lock is fixed and all is well. read more

Double charged me to get the keys out of the trunk. Total rip off, I wouldn't recommend

Same day service and they got my lock swapped out in less than an hour. Their quote was spot on. Good value, great service.

We asked that two locks be installed that could be unlocked by the same key. What was installed were two locks that use the same key, but that require two keys to unlock (i.e. you cannot remove the key from either of the locks if the lock has been unlocked). I am irritated that the owner never bothered to explain this prior to installing. Most people expect "keyed alike" to mean you can unlock a lock and remove the key to unlock the second lock. I feel like we were definitely taken for a ride. Also, the two locks that were installed are very low quality and require jiggling the keys to get them to unlock. read more

Jason found a way to install a smart lock on a very old door. I'm very happy with the results and with his quick communication.

Jason responded quickly and gave the best quote out of the several I requested. He arrived on the dot and was professional, clean, and explained the process throughout. Will use him for any other needs. Thanks for the install! read more

I called and he was able to come to my residence in about 20 min. We were locked out of our home and we have an electric lock. He was able to drill the lock open and then repaired the lock. The whole process took a little over an hour and he was very efficient! The amount we paid was also very reasonable given what he had to do to repaid the lock after drilling it open. read more

I never wanted to spend money on a locksmith but since I was in a position where I had to, supporting a small business and one-man show seemed the way to go. He was professional, offered a flat rate, and got the job done in under 10 minutes. I would recommend him to anyone needing a locksmith and while I hope to never need his service again, I'll call him if I ever do. read more

We needed a duplicate car key made. Great service and communication. Fair pricing. Will use again.

Fast and fair. Service was fast, on time and great job at a fair price. Got exactly what I needed. If you are on the east side, I would highly recommend trying this company for your lock needs. read more

Super prompt, reasonable and friendly. They did a great job!

Needed to rekey the locks, and they were quick with response and quote. The technician was right on time and assessed the locks and completed the requested jobs quickly and safely. Fair price and quality work. Highly recommended read more

Was on time and did the job quite quickly friendly service great price did not try to take me with more charges would highly recommend thanks to him I am able to access my vehicle read more

Very nice, prompt, and courteous. Unfortunately, none of his tools would program the fob for my Leaf.

Jason was great, and quickly got the project done and their price was very competitive. I'll be calling them again!!

Quick response for a quote and was able to get on site within 30 min. He was able to get the door unlocked fairly quickly, unfortunately there was some scuffing left on the door in the process but that's a minor issue for me. Quoted $65 flat estimate, then charged $55 additional for a service call fee that I was not made aware of up front when getting quotes. After complaining that he just doubled his initial estimate he reduced the service fee to $45. Would feel a lot less bitter about the whole experience if all charges were made clear prior to work being done, since he is capable as a locksmith otherwise. read more

I was locked out of my house, he arrived in 20min and able to get my key to work an fix my door! Previously I turned my key with such a force i was concerned I was going to snap my key off in my door! read more

good quality work. came quickly. responsible manner. however the charge was higher than I expected. The response to my inquiry says the price was negotiable, but didn't happen read more

Responded quickly with competitive quote, met the following day at the location and was able to assist with rekeying without any issues. Paid what I was quoted, plus additional $10 for parking, which was reasonable since I know parking in the area can be difficult. read more

Jason is very professional and patient. He came withins 15mins after I locked myself outside and did a great job replacing the unruly door knob. Great service! read more

Responded with a very competitive quote in seconds and unlocked my car very efficiently. 100% satisfied. Highly recommended.

Terrible, disappointing service. I was given a competitive quote to change several locks in a new home to match the same key. Then, after realizing we didn't have keys to some of the locks, we were charged extra to change those locks and also to change one of the door knobs after he was unable to pick the lock to remove it. The replacement door knob was supposedly "like new" but in reality quite damaged and flimsy. Finally, as he was about to drive off, I realized he had left the front door handle broken, and it came off every time I turned the key inside! Completely insecure! After first trying to convince me it wasn't broken so he could leave, eventually he forced me to pay for a replacement door knob of poorer quality to replace the door knob HE broke. Very disappointed by the poor and dishonest service. I would recommend everyone avoid this company. read more

I lost my mailbox key again. 3 years ago, I paid $165 for mailbox lock replace. I thought that price was some high. This time I searched locksmith on yelp because I heard that there is nice price. So I called the locksmith that is near my house. At last, I saved 60 dollars than last time. Thank you Jason! I recommend Key 2 Safe Locksmith. read more

Super nice, responsive and reasonable rates! Would recommend and will b ea return customer!!!!

Super prompt, friendly, and affordable. Charged exactly what he quoted. Unflustered when the lock didn't install quite as easily as it should have. read more