The front door's deadbolt was sticking badly (we were concerned we weren't going to be able to unlock the door) so I contacted Bonafide's Totem Lake shop via their contact form Thursday night. 8am Friday I received an email to set up an appt. We were headed out of town so we decided on Monday 10am. The tech arrived a few minutes early, got to work right away, and was done in a half hour. I definitely recommend them. read more

Super helpful and honest. I will go back here for all of my key needs! The owner answered so many questions for me!

Came to Bonafide on the 17th after being told by Ace that they could not copy the keys to our new Japanese import vehicle, and it would be best to go to a dealer. The gentleman at Bonafide didn't hesitate to tell us what he could and could not do for us as the original key had a lock fob function. We didn't need that function, so he was able to make us copies as needed. Great customer service and pleasant employee. read more

I had a Yakima cargo box with a key that had broken off in one of the locks. I was a little worried that a locksmith would charge a price that almost made it more cost effective to replace the box than have it fixed. I explained the situation and we agreed on a max amount of time/effort to be expended, and to my delight he was able to get that darn key out. It's good to have a business you can rely on to get the job done, it's even better when they charge a fair price and you'll go back or recommend them to friends in the future. read more

Started on 6/3/2020 ***COVID-19 Risk*** On Monday, June 1st, "Rudy" Rodolfo from Bonafide Lock & Safe came out for a non-essential service call on our apartment building's inner hallway fire doors. Rudy was outside my apartment leaning against his service van on a cell phone call, yelling directly at my closed window, to the point I couldn't hear my conversation with a client. My husband went to our patio door & asked him to take his conversation away from our patio. His response was to call my husband a RACIST, (since when is it racist to ask someone to quiet down?) He then tried to get the next-door neighbor (also on her patio) involved by asking her if my husband was a racist and mentally ill. When she ignored his comments, he then went on to involve the on-site property maintenance worker. Rudy proceeded to throw a 'temper tantrum' because he believed he had the right to be as loud and unprofessional as he wants as long as he is on the sidewalk. (on the right in photo 1) The apartment worker apologized for the disturbance and escorted "Rudy" inside. You can see them walking shoulder to shoulder as they leave. (see photo 2). No face coverings, no gloves, not following social distancing, and not disinfecting surfaces after working. Rudy is not someone you want to trust with the health & safety of your family or the reputation of your business during a pandemic. I don't want him coming back to my enclosed apartment complex with multiple at-risk individuals. I know that the pandemic has everyone on edge with less work & more restrictions, but that does not justify this incredibly unreasonable reaction to a very reasonable request. read more

Bonafide Lock & Safe - No face coverings, No social distancing, "Bonafide" professional.... - Keys & Locksmiths Near Me - Issaquah, Washington

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Super fast and friendly service by Jose. He told us it would take 30-45 min to get our lock but was done in less than 30. Place was clean and Jose was wearing a mask the whole time. There was also a hard plastic COVID screen for safety. Will definitely be back for any locksmith needs. read more

Bonafide Lock & Safe - Storefront - Keys & Locksmiths Near Me - Issaquah, Washington

Came in on a Thursday morning to get 3 copies of a key. Michael was so fast! I was in and out within 5 minutes! Only costed me $10.73 exactly! Highly recommend for all your key copying needs. It's behind 425 fitness read more

The deadbolt for my front door broke on the key side. It would just spin. Called Bonafide and explained the problem. They gave me the cost to come out and fix it, but told me I could save money if I could bring it them. I removed the deadbolt and brought it to them, expecting to have to get a new cylinder and have it rekeyed. Instead he was able to fix the current cylinder in around 5 minutes with a new shaft. Total cost of $7.90. Much less than what I was expecting. Inexpensive and very friendly service. read more

Great locksmith been using there service for my businesses for years! Don't go to a Home Depot had keys made they didn't work.

Quick fix for 2 broken RV keys just at the start of our trip! Able to get re-keyed in under 10 minutes and they worked in the locks the 1st try! And under $10 for both keys! read more

Exceptional service and expertise. Prior to finding Bonafide Lock & Safe, I went to three different places (big box stores and kiosks) to get house keys made and none of them worked - so frustrating. Thankfully, I found Bonafide Lock & Safe in Issaquah and couldn't be happier. The owner was extraordinarily competent and the nicest and friendliest guy you will ever meet. It was a pleasure doing business with him and it felt great to support a local, small business. They do tons of other things too, and I will certainly be back. read more

Jose said he might not be able to make good copy of my unusual key, but wouldn't charge me if he couldn't. After he ruined my blank he wanted to charge me for making all of the cuts too deep, turning my $13 blank into garbage. Stay away for copies. They butcher unusual keys and ACE, Lowes, and Home Depot are cheaper for common keys. read more

I ran in to have two separate keys mAde. I was our and paid in under 5 minutes. Met wIth a big smile and left with a big thank you. Great customer service and price. Next to Taco Time facing PEtco on Gilman. read more

Prices are better than any other lock smith I called, the project we had done was done quickly and efficiently!

Moving into a new house and needed some re-key and lock service. Bonafide having local presence in Issaquah was my first choice and I'm glad it was. I was able to schedule an appointment fairly quickly, all prices, service charge and cost for equipment was clearly explained and the appointment was promptly scheduled. Abi was there on there during our allotted time window and took care of business fairly quickly and explained other scenarios for me to consider. Very courteous and expedite service. Will recommend Bonafide for sure and bring my business back to them. read more

Excellent service. Needed laser cut key (for car) duplicated and came here. Price reasonable (from what I have heard) and overall much less expensive than dealer (I ordered templates online). Would definitely come back. read more

I needed 4 locks keyed the same and was looking for a local locksmith. I decided on Bonafide and couldn't be happier. The service was friendly, professional, timely, and fairly priced. If you need locksmith services give Bonafide a look. read more

I had the dead blots on our house re-keyed . The guy working there was really nice and friendly and took care of us. After him re-keying all of them they work better then before. I will definetly recommend this place if you need some kind of lock work done. read more

Simple as it gets! I ordered a blank duplicate key for my car on line and needed the blank cut. Because of the attached transponder to the original, I got lots of feedback (my car's forum and other listed mobile locksmiths) on how complicated it may be... whether the new blank is steel, has to be laser cut etc. One mobile locksmith even wanted me to go to their Everett shop where their cutting machine is located (I'm in Issaquah mind you). Cost varied from $50 to 150 or more if I had to take it to the dealer. Walked in to Bonafide and showed the gentleman my keys and he said 20 bucks, disappeared in the back with my keys and came back all done. I went home and transferred the transponder from the original and now have a working new set. Simple and reasonable! read more

If I could I would give 10 stars!! I locked myself out of my home, and Jose went far and beyond, immediately came to my home, I was without my purse, my phone, and almost zero gas in my car. I live out in the country, so completely without support. Jose saved my day!!! The kindest man, and the most unbelievable customer service, I have ever encountered!! Thank you, from the bottom of my heart!! read more

So great! I have a roof rack and we lost the key and the key-hole was rusty. The nice man at Bonafide found the right key then came out to my car to help further. He used a special spray to get the lock working again. I was so grateful for his patience and willingness to help. Will definitely call on them again. read more

I went to Bonafide Lock on Gilman Boulevard to see if they could replace a key I had lost for the bike rack on my car. Without the key, I could not remove the rack or fully open the back hatch. The key was round, not flat, and I expected to pay $100 or more to get a new one, if it was even possible. The locksmith, although initially unsure if he could replace it easily, succeeded in creating a new key in a short amount of time. This and a spare for just $26. I couldn't be happier. read more

Called around and other locksmith companies want $29 just to show up. I drove to Bonafide and they rekeyed my deadbolt while I waited. Price as $24. Excellent price and excellent service. Right next door to Taco Time in case you need to wait for a while. I definitely will go to them again. read more

Gave me a great price on a safe and delivered and installed it. Nice job!

Great service. Showed up on time, changed the locks and made extra keys no problem. Would use them again in the future.

Moved and wanted to rekey one lock. Bonafide assistant gave me price on phone of $65 for service call and $22.45 per lock. But when technician arrived, he charged more. Said minimum to rekey was $45, not $22 per, even if only one. I told him what I was quoted, and he refused to honor it. Don't like tricks like this. Do not call. read more