Joe is a professional. Knew exactly what type of lock I had and was able to re-key my cylinder…read more Thank you!!

I am a property manager, our company manages over 300 homes. We use Seattle Security Lock & Key for…read moreall of our homes. Joe is quick, efficient, reliable, and always willing to move things around to accommodate an emergency. He is incredibly kind, courteous, and professional and always happy to answer questions or walk me through an odd-ball situation! It's been a true pleasure working with this company.

The front door's deadbolt was sticking badly (we were concerned we weren't going to be able to…read moreunlock the door) so I contacted Bonafide's Totem Lake shop via their contact form Thursday night. 8am Friday I received an email to set up an appt. We were headed out of town so we decided on Monday 10am. The tech arrived a few minutes early, got to work right away, and was done in a half hour. I definitely recommend them.

Super helpful and honest. I will go back here for all of my key needs! The owner answered so many…read morequestions for me!

He came over with in hour after I called to get my locks rekeyed. He was very quick and…read moreprofessional with his service with a great price. I would recommend them!

Very quick response and a quick turnaround to get what it was needed taking care of! Very personal…read moreand responsive on our needs! Highly recommend this business! Very professional!

Excellent service and price! Tal did a great job! I'll use him again! He was on time and was able…read moreto deal with 2 types of locks needing re-keying.

This was terrific service to make a duplicate key for a 2007 Camry. Lost master key so programing…read morekey is required. Great price (1/3rd less than two other bids and almost 1/3 of the cost of dealer ($300). He could have copied the existing key but he said it was too worn so he removed lock cylinder on passenger side to get lock code and then feeds that number into key making machine. All very professional.

Quick and efficient! Thank you for your prompt responses and for coming by so quickly to replace…read moreour USPS mailbox lock.

The business is very responsive and easy to communicate. He managed to replaced the smart lock with…read moreprofessional skills.

Elite Locksmith was an absolute lifesaver. My original key fob for my 2006 Honda Ridgeline was…read morecompletely worn out--it wouldn't lock or unlock the doors, arm or disarm the alarm, and the remote barely worked anymore. I was honestly afraid I wouldn't be able to get into my car, and to make things worse, the alarm kept going off while I was at the store. I called Elite Locksmith around 8:00 pm, and Nick showed up by 9:30 pm, which was impressive. He was very polite, professional, and clearly knew what he was doing. Nick carved two brand-new keys and programmed both new remotes to my vehicle on the spot. Everything works perfectly now, and I finally have two fully functioning remotes. The price was much cheaper than going to the dealership, and the service was fast and stress-free. Nick helped me a lot and explained everything clearly. I'm extremely happy with the service and highly recommend Elite Locksmith if you ever need help with car keys or remotes.

I called about a lock that was sticking at my restaurant. He asked for pictures and was here in…read moreunder 30 minutes. He fixed it vs replacing it to save us money. Overall a great first experience

My son accidentally locked me out of the house and was several hours away when we realized the…read moreerror. Eastside Locksmith was super fast, and had me back in my house in no time. I'll definitely call them again - it was worth it!

I tried calling this guy thinking he was a professional locksmith In the downtown Bellevue area…read more He answered making lots of noise and taking to me in short words with a bad accent that made no sense. He finally asked "do you needs keys?"....... No I explained to him that I was looking for a full service locksmith with a shop that locks could be brought In for bench work to rekey etc. and I let him know that I had property management business for him. He was rude and short and clearly had no time for new business beyond cutting keys. Why would anyone hire such a slimey locksmith??? I will stick with my usual lock vendor that has had to unfortunately move around Bellevue the last number of years due to development and light rail pressures.

They were quick to respond and come out to do the job. I did originally post a lesser review…read morebecause they replaced a lock instead of just re-keying without talking to me but the final charge was competitive. The 3 star is now because of how they responded to my review. Telling me he "insists" I change my review was a very poor choice of words. I understand the impact of a negative review but I felt harassed because of my review. Next time, they should not reply while emotional and choose better ways of communicating

I was charged over $500 to replace a commercial grade locking doorknob. When I called I asked for…read morean estimate and told the service person would provide one after they looked at my lock ($59) service fee. I was told I needed the entire assembly replaced. Fair enough. At that point I should have insisted on an estimate. When I questioned the amount I was told the doorknob alone cost $200. Similar doorknobs range online from $37-$72. Of the $500 I did authorize $25 to make my new key match another key. I didn't get an itemized receipt. When I asked how much each thing cost he would punch in numbers on his phone and hold it up. This whole incident left me suspicious.

I needed my car towed off the interstate after bad weather. Clark's was the second one I called in…read moreorder to move it out of a parking lot. The first one was horrible. Clark's, specifically Kurt, was not only very professional and friendly, but also mentioned they would deal directly with the insurance company so I had no out of pocket.

Our 4-day old new Tesla decided to dump all of its battery coolant 170 miles away from home. Tesla…read moreRoadside Assistance reached out to Clark's Towing, and although we were in a very remote area (near Chelan) a gentleman by the name Barry was able to get there in about 1.5 hrs all the way from North Bend get us to the service center in Bellevue + provide instructions on what to do when dropping off our car in the middle of the night during the weekend (because Tesla's app instructions were useless). Tesla presumably paid for the tow, and we unfortunately didn't have cash for the tip, but I want to recognize Barry for his professionalism and workmanship getting the car onto the truck and delivered to its final destination unharmed and with professionalism.