Had a key get stuck in a door. Called Ballard Lock & Key around noon and they had one of their people come out by 2:30. Got the key removed easily.. said it was cracked plus the lock itself was in dire need of lubricant. Did that and we now have a working lock again! Service wasn't cheap, but it was done quickly and well, and that's what counts. Would have been good to know of the substantial discount if paying in cash, but I will keep that in mind for next time. read more

Bob saved me after I was locked out for hours. A wonderful local company with real humans. Super fast and efficient. He went out of his way to help me! read more

Ballard Lock & Key is amazing! I had to get a key copied and it was done extremely fast and at an affordable price. The key works great with no issues at all. Highly recommend! The shop is located inside with H&R Block and Department of licensing. There is free 30 min parking and paid parking right outside, be sure to pay otherwise you'll get a ticket pretty quickly. read more

I had lost my spare key that has a chip in it that needs to be programmed. So, I called around the ones on Yelp with the higher ratings to get a spare key done. Ballard Lock & Key had the most reasonable quote by a lot!!! They were fast, courteous and got the job done! They will be the first I call anytime I have key duplication needs in my future. read more

I moved into an older home with a door that has a mortise lock, meaning you need to both open & close the door by twisting the key into the hole. It's very inconvenient. I lost one of the keys, but thankfully I had a spare. I went to Lowe's and Home Depot, but they were unable to make me a copy. They didn't have this key. I called this shop and they told me to bring the key down. This is a little stand inside of Ballard Square, a shopping mall. There was a line when I went, but I imagine it wouldn't be busy all the time. When it was my turn, I handed the key over and they made me several copies of the key. For 5 keys, it cost me $20. Keep in mind, they only take cash. I went home and tried the keys and they all worked perfectly! It was fast, easy, and affordable. I would definitely recommend if you're needing to make copies of keys and particularly any unique types of keys. read more

Brilliant! What an amazing place for true old fashioned customer service excellence. I was in a really tough spot today (Wednesday, June 11th). The integrated lock on my Kuat bike rack had failed, leaving my bike stuck on my car. I was incredibly stressed out. I went to the Ballard Lock & Key shop, and even though they don't have a formal auto service bay, the gentleman working the counter was kind and professional enough to come right out to the parking lot to take a look. He was brilliant--with a quick, expert touch, he managed to get the stuck lock open in seconds when I had been struggling for hours. This is what real, honest service looks like. I can't recommend Ballard Lock & Key highly enough. Thank you Ballard Lock & Key! read more

Ballard Lock & Key - Lock core out with cable still locked. - Keys & Locksmiths Near Me - Seattle, Washington

WOW this is the best customer service! BOB knows his business. My house keys were stolen from my car and I called and got a service call same day. Now if the burglar returns they will not get in. So there it is ! I have Tyler to thank for friendly excellence and security. even better. Got Ballard lock and key in my phone for all my lock and key needs. Thanks again! Good prices too forgot the best part no surprise. read more

We were locked out of a safe, I called to ask if they could come visit to help us figure it out but then they pointed out that we probably just needed to change the batteries! Super quick and helpful, really appreciated the tip and it solved the problem in a few seconds without needing a visit. Deeply appreciate this place and will definitely contact them next time we need help with something like this! read more

Great service cutting my Honda fob key replacement. Employee took the time to make a steel practice key (and gave it to me afterwards) before cutting the permanent key just in case the practice key failed. Also gave me the replacement code for my Honda key just in case I needed it in the future. All in all very thoughtful and at a very reasonable price. I would definitely recommend to friends. read more

Ballard Lock & Key - Keys & Locksmiths Near Me - Seattle, Washington

They were able to rekey my home and install a new keypad same day, and so fast, during the holidays!! I would highly recommend them for any locksmith services! read more

Very knowledgeable. Free parking in the back! Needed a new lock for condo Mail box. Had the right one. read more

Made a copy of my house key in under a minute, much cheaper than the key kiosk at the grocery store, excellent customer service

My non-standard deadbolt failed and I was worried I wouldn't be able to get my front door to lock again before the evening. The folks at Ballard Lock & Key helped me figure out a solution using parts on-hand (and a little bit of creativity) so I could get it fixed same day. read more

Came here after a bad encounter with a "locksmith" whose entire shop is in a van. Had a gut feeling my lock was repairable even though the guy with the van said it was unrepairable. Glad I passed on van guy since the Ballard guy had me back on the road and good to go within 20 minutes. read more

I highly recommend Ballard Lock & Key if you need a locksmith for anything! They have a physical location on Market Street in Ballard and we went in to get a spare key fob made for our Prius. They were friendly and it took max 5 minutes and was affordable too. They also have a van that will come to you. I will be using them again next time I need anything from a Locksmith! read more

Simple. Fast. Inexpensive. Useful. Convenient. These are some of my favorite words and I guess you could say Ballard Lock & Key unlocks them all. Right at the top of the stairs at the 2232 NW Market st. building step right up with your key questions or business. I came while the owners - Bob & Christina were present along with their technician who I don't recall his name. He did have a puppy named "Oliver" though so there's that. They're all very friendly and engaging which is always nice especially when it's just errands, you're running. I brought in three keys I wanted spares for. $3 a pop, so $9 which is just the amount I was looking to pay. Bob lamented about his Square pos not working. He spoke about getting it second hand and even when he calls up 'Square' they can't do anything since it's second hand. He laughed about it, which is a nice attitude to have, but understand that annoyance. That said, bring cash. Bring your keys and cross off the need for key copies. They happily told me to come back if there were any issues with the copies. Friendly business owners. read more

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Needed help getting into a locked car. Quick response, straightforward estimate. Would strongly recommend!!! I was getting the run around from other businesses (told to call back later and then told they were closed). They really helped me out when no else would. read more

An honest and reputable business! We called Ballard Lock & Key for an emergency lock replacement on a Saturday morning. After sending photos of the broken lever/deadbolt combo I was informed by BL&K that this was a pretty straightforward fix that I could probably do myself and they even explained what hardware I would need. They could've taken advantage of the situation but instead saved us a bunch of money and I was able to fix the lock myself same day. You can bet if we ever need a locksmith we'll be calling BL&K. Thanks! read more

Really fantastic experience here. I brought in a replacement smart key I bought online for my 2008 Mazda and they programmed it with ease. They charged a very, very reasonable price and were super professional and fast. Overall, I saved a least a couple hundred dollars from what I would have spent if I got it serviced at the dealership. I will be coming back for all of my future key needs! read more

What a great business. Over a few days, Evan helped me maneuver a non-working car fob (for a 26 year old Honda). He repaired it temporarily, then told me how to buy a new one on Amazon. After it arrived, he programmed it for my car and there was no charge. Wonderful service and it's nice to know that when some things go wrong, there is a place that can help. read more

I just had my lock fixed by Aaron, who was skilled, professional, quick, and so kind. I highly recommend Ballard Lock & Key. Thank you guys so much! read more

I needed assistance gaining entry to my residence on Saturday. There was a huge car show going on near my neighborhood and Bob still managed to come in no time. This was actually my 2nd experience getting service with Ballard Lock and Key. Both times I was completely satisfied with both the service itself as well as the professionalism and kindness provided. Quality work for an affordable price. read more

Super fast and reliable service. Much more affordable than I anticipated and helped me solve my problem quickly! Great neighborhood spot.

Read these reviews, they're not lying. This is the place to go. Being a West Seattle person, I used to go to Burien for my car keys but they closed their walk in store and went mobile. Every mobile place I called and left a message never returned my call. I tried a West Seattle locksmith near me which I know be expensive and now under new management, they were completely clueless about the needs for my 2015 Kia, clueless. (Btw, somebody broke into my car destroying the door lock and ignition, so I bought a used set on Ebay and installed it myself, it's very easy to do, it came with one key/fob only). Anyway, finally I called Ballard Lock and Key. The phone person knew exactly what I was talking about, so I drove out there. Though I had the address I couldn't see any store front, you have to enter the building and go upstairs, which is also where the DMV is. They also have free parking in the back. Evan was behind the desk and quoted me a very reasonable price and got right to work making my new duplicate keys. And said he could also re-program my key fob for me. Cool! I could see the little machine reading my key before starting its routing/etching process. Now I can use just the key only and not have to carry around the fob if I don't want to. Another employee stopped in with some other projects. Everyone is really nice and helpful, no grumpy employees here, they are very patient with any questions you may have. They know what they're doing. I like this place and the people running it. Highly recommended. read more

Ballard Lock & Key - Keys & Locksmiths Near Me - Seattle, Washington

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Great place, always quality key copies, super nice. A Ballard neighborhood standup business

Nathaniel and Aaron are the best, super helpful and honest! Compared to others around town they will be honest with pricing.

What's better than having a service call for lock repair?! Getting detailed phone instructions on how to fix my loose lock myself. I thought my storage room lock was 'busted' and needed replacement, but the expert diagnosis and detailed instructions of the kind service person on the phone, allowed me confidently remedy the lock issue myself. Thank you kindly for the guidance and honesty, it is much appreciated! Ballard Lock and Key is a business with integrity and knowledgeable staff, and I would definitely recommend them. read more

I needed extra keys to my home in preparation for an upcoming surgery. I called Bob and he met me in the Safeway parking lot; made my keys on the spot! Awesome service! Carole C. read more

Extremely friendly folks and very accommodating. I called them up on 12/24 to see if they could do laser cutting. I have a diamond shaped BMW key from a 2004 model vehicle. They looked up the car and said they could do the cut however they closed at 5pm, and it was 4:20 and I was in Bothell. I let them know I was coming and they said they would be there. I safely drove down, parked and showed up exactly at 5:00. They were expecting me and were able to make the cut. It took them about 5-10 min to cut both sides of the key. They charged $30 for the side cut key (laser cutting). I was able to do the programming myself after some online research. They key worked great, though was a little sticky. However after 2 days of usage it's pretty smooth and I have no complaints. If you need the key and programming it sounds like they partner with another company, which charges the same as the dealer. So if you need full service on a BMW key, I'd suggest going to the dealer. read more

Ballard Lock & Key - Keys & Locksmiths Near Me - Seattle, Washington

We hired Ballard Lock & Key to rekey our home with great results. Not only did they come right out, but they were so nice to work with and the price was right. Bob collected info over the phone and through photos I texted, to help us land the right solution, and Aaron efficiently completed the onsite work. So so happy to discover this local outfit! read more

Fast same day service for a smart deadbolt installation and rekey. Great experience start to finish. Friendly and right on time!

TL:DR Ballard Lock & Key is Awesome and Bob helped me out big time. Seriously saved my bacon. I have a last minute house guest for 3 days and haven't yet made a set of spare keys for my new place. Not thinking, opted to not get copies Saturday and put it off till Sunday. Well apparently no Key Smiths are open on Sunday. I call Ballard Lock & Key and explain my situation. Told him I'd gone to two stores (Fred Meyer & a hardware store) and neither could duplicate the key cause it's "specialized." I described the key, and he told me the physical key by itself costs about $5 and he could possibly make me a copy. Bob asks me where I am, and I said the hardware parking lot in Ballard. He was en route somewhere, but at that very second was crossing the Ballard Bridge! He got to my location in 5 minutes. Our keys are a copy and a copy of a copy, so we told him they aren't the best but whatever he could do would be appreciated. He made the copy, explained to us why it wasn't an optimal key and showed us the areas of weakness. In the end I tried to pay him and he declined, because although the key would likely work he wasn't 100% sure. He also gave me the names and locations of places that could help on Monday in the event the key didn't work. Went home and the key works great. So happy. Bob was amazing and I can't thank him enough. Exceptional customer service to say the least! read more

Evan quickly rekeyed three door locks for me today. He was friendly and knowledgeable. Definitely recommend coming here if you need a rekey.

Excellent. Show up fast and know what they are doing. We had a few lock issues and they took care of them Ina fast and efficient manner.

They responded immediately and the service was friendly and professional. That's what you need when you'e locked out of your house/room/car and it's 10pm and you just need someone to get there fast. read more

Bob and Christina just finished rekeying and fixing a handful of our locks. They provided a very comfortable experience given that these are keys to our home. A few of our deadbolts were either worn out or not properly installed and had a good amount of play in them, and they were also able to address that as well - we now have some very smooth and tight tolerance locks, which I'd have to say feels confident inspiring when you lock them. Just a great couple, and very fast to respond. Thank you again! read more

Bob beefed up a door lock for me recently and only charged me for the price of the Lock.. I gave a 5 star rating then, but now I am doing it again because Bob and his wife took time out of their day to Help me get my car out of Towing, all the way in Federal way., as it was stolen in late December and recently impounded to the Tow yard. I had no way of retrieving it, so I just asked him for help. He didnt have to help me, but He Did. Im not sure even a relative would have been so helpful.. He has restored my faith in good people.. This man and his lovely wife, Christina, are the most genuine, honorable people I am lucky to have met. Words like Honestly Fairness and Integrity come to mind. Even if they were the most expensive locksmiths I believe I would still call them for help, because they are such "good people" I would recommend them to Everyone. You wont find a better locksmith and person with heart' combined. Carol read more

Refused to take my money and come by the house to fix a Jimmy proof lock I was struggling with. Instead, he told me what the likely problem was. He was exactly right. Works beautifully now. Really appreciate him taking the time rather than making a service call on a $40 lock. read more

I dropped in today and received amazing service. The owner went beyond expected to make my keys work on my Honda Pilot. He was relentless at solving my complex problem and didn't charge me for the extra mile! If I could give him a 6, I would! I recommend him highly! read more

called at 930 on A Friday to ask if they can duplicate a gate key, was told that they cannot tell without seeing key, but that they were open at that time. told them id come over and drove 25 min from Cap HI'll. shop appeared to ge closed with locked metal gate , sign stating hours 10-3, different from website and also different from what shop employee had just told me. looked at sign that said their shop at 2232 was open for key duplication, suggesting this location was different from the ones I was standing in front of. called number again to clarify where this key duplication location was and spoke with snarky employee whe said "you might have spoken to me, I'm not sure" and told me that the reason no one was there is that they open at 10, and added "if you just wait 10 min we'll be there." Eventually he showed up 5 min late, "are you waiting for me?" Couldn't duplicate the key, not their fault, but won't come here again for the passive aggressive customer service. Go to the locksmith on John St in Cap Hill. They are awesome, if unfortunately closed for the holiday weekend read more