Robel is the only person to have do anything key or lock related. Period. He is quick to respond to any inquiries, kind, thoughtful, thorough, punctual, and well priced for his services. An unfortunate series of events led to us needing to secure the house and rekey it as quickly as possible. Emerald City to the rescue! In less than 24 hours we had a reply, a quote, and an accomplished appointment. We got 10 locks done and a number of spares cut in less than an hour and for an amazingly competitive price. It was also dumping rain and that didn't slow him down one second. While I hope to not need his services again for some time, if we need something done, I'm calling him. read more

So first time I got locked out I called Robel. Second time I got locked out I called someone else. That was a mistake. I should have called Robel. He got me in quickly (and quietly to respect my neighbors) and the process was super easy. Second guy had to drill through my lock and replace the lock completely and he claimed he had 20 years of experience. AND he charged me more... Call Robel. He is 100% a pro read more

Not good, they havent even gotten back to me after I sent a message. So how can I give a good reviews when the service provided donest even answer. Good thing this wasn't an emergency. read more

Hands down the best locksmith in the city. I called yesterday for an emergency and he was able to meet up in less than 30 minutes. Quick, reliable and best prices around. read more

Robel rhymes with Nobel as in, "this locksmith is a prize." Robel was quick to respond to my quote request and reasonably priced as well. On the day of our appointment, Robel was running late (Seattle traffic, damn you!) and texted me to let me know. He took his time answering the many questions I had about lock safety and whether or not rekeying was a sufficient security measure or if we needed a brand new lock. Robel is friendly and professional, and an all-around nice guy. It's not often that I write a review seconds after the completion of service but in this case I did. Robel deserves all the stars. I hope he becomes the king of the lock heap-he deserves it. read more

Definite GO TO for HANDS DOWN FAST, FRIENDLY, & COST EFFICIENT SERVICE!! These guys are the best!! Locked myself out of my car at a local carwash in first having the keys in my pocket while detailing my vehicle aside from my wallet, tokens, phone & 800 other things it seemed. I ended up pushing the lock button on my key fob after I decided to finally chuck the keys on my driver seat in getting the 80 keys I had out in having one less thing to stow away. I shut the driver side door & attempted to open the rear passenger side when I realized ALL doors were locked, including the trunk. Sizzling in the hot sun, shirt off, & watching my car cleaners bubble in the growing cabin heat of the car since all windows were rolled up too, there of course were the keys in plain sight. Like a good ol' "F U" to me. My partner actually called these guys after a previous "locksmith" attempted to charge me 250 to get back in my car by the name of "Evergreen Locksmith" - DO NOT CALL THEM!! These guys Emerald City Lock & Key came to my rescue to the tune of 80 dollars cash & seriously half the time it took the 40 minute long wait from the other shiesty company to arrive. Heaven forbid I do this again anytime soon, but if it does happen these guys are the ones to call, as I said HANDS DOWN!! A++ read more

I had a smart deadbolt installed and I think that the work was very well done. Everything has been operating perfectly since the completion of the job. I did initially have an appointment for a Friday and it did get moved last minute to the following Monday, but I totally understand that it's hard to anticipate what will happen over the course of a day and that certain jobs can run unexpectedly long. Because they called me and provided clear and honest communication about the scheduling change I really can't knock them for it at all. I also thought the pricing was fair and based on my overall experience I'd definitely hire them again. read more

Perfect amazing awesome service. Lock stopped functioning and I couldn't find the backup key. Called them on a Saturday afternoon. Gave me a quote, set my expectations perfectly, arrived less than 30 minutes later, solved the lock challenge quickly, efficiently, at a reasonable price, and with a great smile. I know who I'm calling next time I need lock smith services. That's how you run a business! read more

Emerald City Lock & Key - Keys & Locksmiths Near Me

Found this locksmith on yelp. Everything was scheduled and confirmed via the yelp app. I had to reschedule to a sooner appt and he was able to accommodate. I needed my front door rekeyed. The work was quick and no frills which is exactly what I was looking for. Would use again. 5 out of 5 stars. Quick friendly service. Got the work done in and out. Didn't linger wasn't too chatty. read more

I had just bought a house with three floors, five different entrances and five separate keys for each door. Rather than feel like a janitor, I decided I would call a locksmith and thankfully Robel was available. He was able to get my five keys down to just two. I requested a separate key for the detached basement unit in case I want to rent it out someday. Robel is quick, punctual and a joy to work with. He was even able to unscrew the unused mailboxes from the siding and pick the lock so I could retrieve mail since the previous owners did not leave me a mail key. He went above and beyond the call of duty. Can't recommend him enough! read more

Robel was extremely responsive and worked around my schedule. He was prompt and worked quickly. Will use again for any locksmith needs. read more

I tried installing new locks on my doors myself and failed spectacularly due to a lack of necessary tools and skill. I called Robel and he was able to fit me into his schedule the next day. He swapped out my locks and added a new one on another door. Now all my doors close and lock properly. Robel was friendly, flexible, and efficient. Absolutely recommend his services! read more

I contacted Robel for a last minute, urgent need to have locks changed. He arrived on time, finished the job quickly and was on his way. A great job at a great price! read more

Robel is the best & the most professional! I wanted to swap my old lock with a new keypad lock and here's what happened: 1. Robel gave me the most reasonable quote & the most flexible schedule; 2. We discovered that the wire inside the new lock was somehow broken, not sure why (whether came defective or got broken during the installation). Robel installed the old lock back, bought me a new lock (exactly the same as the one I bought & he offered to cover the cost), came back later the day, and finished the swap; 3. When Robel finished, I started digging into my wallet to pay him. He insisted to not charge me at all because of what happened during the installation. I still paid him back, and this five-star rating is totally trustworthy. If you ever need to deal with a lock, please contact Robel. He's the best! read more

Robel was awesome! He responded super fast and was able to meet me when it worked for my schedule. He was done rekeying 3 locks in a little over an hour (would have taken me way longer). *Highly* recommended! read more

Robel is a hard-to-find gem: A vendor who shows up when promised, does the work quoted with high quality, explains things in simple ways, and is honest in what's needed and cost-effective. I first hired Robel to replace a lock and handle, which he handled professionally, explained why it likely broke in the first place, and suggested what type of lock to purchase to avoid it breaking again. He was courteous, prompt, and professional. The second time I had a lock that wouldn't turn with the key to unlock. Again he showed up when promised, took 10 minutes to look at it and diagnosed it as "a minor adjustment" to re-grease the lock, and suggested ways to avoid the problem in the future or fix it ourselves. Then he didn't charge me, saying it was a minor problem, even though he drove all the way out and I wanted to pay for his time. He has my business for good! I wish just half my vendors acted this professionally and personally all the time. read more

Honest, communicative, and dependable service. Great experience, quick to resolve issue. Highly recommend.

Requested a quote and had my house rekeyed in an ultra quick timeframe. Super quick, friendly and professional, def would recommend to anybody wanting locksmith services. read more

When I requested a lock repair, Emerald City was at my business that same evening to provide a clean, hassle-free repair in under 30 minutes! I even was given a promotion, making the repair coats affordable. I appreciate the kind and honest customer service. I highly recommend Emerald City Lock & Key read more

It's 5:40 pm on a Friday night after a looong week, and you're headed to grab dinner and drinks. As you close your front door and hit the lock button on your relatively new "smart" lock, you suddenly turn to your spouse and ask if he, by chance, has a key. Because, you know, you bought a smart lock but you don't know it's battery life, and wisely don't trust it, so you never leave home without an actual key. Except this time. And as you rapidly punch in the code, presumably to go back inside and grab said key, the keypad flashes an angry red. "Surely I fat-fingered the code," you think, as you type it in again. Angry red flashing. Third time's a charm, right? Angry red. Now you're frantically pulling out your phone, because "hey technology!" there's an app for this smart lock. The app suggests you click on the camera to see the motion at the door, but then says there is no motion. Despite the fact that you're standing right in front of the camera, frantically trying to get in. Stupid "smart" lock. You look at the app history, your own red anger flashing as you realize that the last motion detected was when you entered the house after work. It didn't even register that you locked the door, so how can it register to unlock? If possible, your "smart" lock just got stupider. In your anger you contemplate breaking a window, but then your saner self steps in and checks Yelp for a locksmith. And that's when Roble rides in to save the day. There in 20 minutes, inside your house in 3 minutes. He's clearly got skills (although you're also now questioning how secure your said secure-smart-lock actually is). Not only did he quickly, politely, and patiently (I asked a lot of questions about how secure my lock was) get us back in our house, but his pricing was reasonable for how fast he came to rescue on a Friday night. Much cheaper than breaking a window, and fast enough that we were still able to make dinner and drinks. Thanks for coming to the rescue, Robel! read more

Robel was very professional and did the work at a affordable cost. He showed me how to use The smart lock and helped me set it up. I love it And would use him again. I have showed my neighbors and some coworkers pictures and Recommended him. He also gave me a warranty of five years and lives local in case I have a issue or defect on the product. Hire him and you won't regret it. read more

I called in an emergency type situation of needing my locks changed on my home. He came out right away to West Seattle from downtown, was very prompt to arrive , and he was super professional and quite caring actually. For a bad moment it was a good situation. Highly recommend! His professionalism and genuine nature was much appreciated. read more

Second time using emerald city lock & key have been satisfied each time. Price very reasonable will cont to use for future issues.

Robel did a great job, was very diligent, thorough, pleasant, and responsive. Would happily use his services again. Thanks!

Quick, courteous, kind and thorough. Great choice

Robel was professional, friendly, and efficient. He swapped our locks quickly. The previous resident had messed up the door and he fixed that, too -- which we really appreciated. The service was affordable too. Can't recommend this guy enough! read more

Rodel is the bees knees! Suddenly our keys stopped working in our front door and of course naturally I assumed we needed to replace the whole damn door and start decontructing the house (not really, just thought we had to place the entire lock). Rodel was very honest and stated we didnt need to spend that amount of money and a simple re-key would suffice. 20 minutes later he was at our door, and 10 minutes later gone in a flash - our own personal locksmith hero. Very resonablily priced matched with a lovely personality. Thanks Rodel! read more

Such great service, very fast and professional-- and affordable! Robel inspired great trust in his expertise and competence. I felt like I was in excellent hands in a situation that was otherwise stressful (thieves broke into the house and left with a set of keys to the house). I highly recommend Robel's services! read more

I recently purchased a new home and Robel came out to install new doorknobs and locks on both doors. He was knowledgeable, quick to respond, and fairly/transparently priced. He even repaired some of the door issues the previous owners had left due to poor installation in the past. I'll definitely use Emerald City Lock & Key for any future locksmith needs! read more

I loved how responsive Robel was with everything and on top of the responsiveness was just a really friendly guy. I'd recommend his business any day! read more

If you need your locks fixed or replaced do yourself a favor and call Robel. He is masterful! I had an attempted break in that left my lock completely busted. Robel came out right away, replaced the faulty lock, and returned the next day with an additional lock after seeing the sorry state of the lock on another door. It's not often I stumble upon a small business doing all the right things-passion for the work and a genuine care for good service. If I could give 10 stars I would! read more

Fast, easy, and affordable. Got two electronic locks installed and the whole house re-keyed. Itemized receipt and no surprises, can't ask for more! read more

While he did not have all of the tools on hand that he needed for the job, he was fantastic and spend as long as it took to get it done correctly. read more

Thanks Robell for a great experience! Timely, accurate and informative. When I called with a question after digital lock installation, he was patient and courteous. I recommend him and his work! read more

Simply the best - super fast yet does a quality job. Courteous and honest. Would defiantly work with him again.

Robel from Emerald City Lock & Key came out to rekey my house today to help us figure out our locks for our new house. Two of the doors didn't even have keys, but he managed to make keys for all the doors. His prices were lower than another estimate I got, and he was on time and went about his job in an efficient manner. I would totally use Robel again & look forward to referring him to clients and friends. read more

Emerald City Lock & Key were quick to respond to our request, quoted us a great price and scheduled time to rekey six locks on our very old West Seattle house at a time that fit our schedule. They arrived on time for the appointment, rekeyed all the locks, gave us a new set of keys and answered some lock-related questions I had. I'm not sure what happens when you rekey locks but they feel super crisp now, very secure. read more

Robel showed up on a weekend after hours and stayed for over an hour UNTIL I GOT INTO MY PLACE!!! He was a life saver and every other place in town was closed or refused me service. I will never go anywhere else again. Robel was also funny and professional and kept his cool while drilling through metal and breaking his own drill bits. Thanks for saving my sanity! read more

Robel (apolgies if the spelling is wrong!) was very friendly and efficient! He showed up less than an hour after I called; he was able to get my car door unlocked with ease, and he made payment easy (Venmo). I was so thankful for his help -- I locked my keys in my car -- and I was glad to be able to support a Black-owned business. Highly recommend if you're in a pinch with a lock! read more

Super professional, efficient and came the same day! And added plus was that Emerald City Lock & Key had a much better value compared to other locksmiths in the area. Will definitely be my go-to in the future! read more