Bryan is our hero. He did three of us for manis and two for pedis in three hours. We all have special requests, of course, too. He is focused and talented. Wow!! There is nothing he can't do when it comes to nails! read more

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Absolutely inexcusable. The nail tech i had was atrocious. Clearly in a hurry. I asked her to slightly cut my nails down and now I have nubs. The polish for my toes must have been old so she added oil to it. So of course it didnt dry correctly so i asked her to fix it because it was streaking and cracking on my toes. So they used a completely different color and just started painting over everything with a new color. There's no way I can go in public with a mess that I have going on right now on my feet. Most normal people would take all of the nail polish off and start over with a new color yet they kept applying multiple layers to the screw ups. So for $78 I can safely say I will never step foot in that place ever again. Ever. And I will make sure that I pass this message along to everyone I know. My 7 year-old would've done a better job. Shame on them. read more

Let me share a story with you. I've been coming to this nail salon. Dedicated for about 4 years now. Tina is a great touch tail nail tech. She does my nails and feet perfectly. I had a little surgery. Some accidents happened to my feet so my nails aint as pretty as they used to be. It's my birthday. I want to get my feet down. My nails done and feel pretty. I get this young tech that looks in my feet and she's like. Oh well, I can't do it. I said well, okay. Then if you can't scroll, then put a tip on it. She walks away. I don't need to get my pedicure. Done, my nails are pretty, but my feet are still undone and nobody's in there. Seem like they wanna help me. And I love this now so I'm not sure. Really do. But today a couple days before my birthday.I am so disappointed and heartbroken with the service that I received today 7.3.25 i think Tina for doing a beautiful job on my nails.But to the girl that was in charge of my feet no kudos to you ps she didn't even finish taking it off i know they were a bit busy but i should've been left like this read more

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I had excellent service and a beautiful manicure. They got me in and out quickly and the atmosphere was very relaxing.

This was my 3rd time being at the Robinson location and I absolutely love it there. the salon is gorgeous everyone is super nice and my nails have looked amazing each time. I've received numerous compliments on them and have been asked where I go. Ive had 3 different techs and they've each done an incredible job. pic from today's service. pink and white ombré read more

VIP Nailspa - Waxing Near Me - Pittsburgh, Pennsylvania

Extremely rude with their customers. Always on rush. Doesn't pay attention while serving the clients.Avoid Technician Lily at all costs. Do not recommend. read more

VIP Nailspa - There was a cut at my cuticle which I was bleeding - Waxing Near Me - Pittsburgh, Pennsylvania

Visited to get a gel pedicure for myself and a gel mani/pedi for my daughter before vacation. They offered us a variety of drinks which was nice. They have adorable princess pedicure chairs that my daughter got a big kick out of. The staff was all really sweet to her. I'm sure they don't see a ton of 4 year olds. They even painted little flowers on her nails. I got the luxury pedicure and I don't feel like it was super luxurious. It didn't last very long. They used the cheese grater but didn't use the pumice stone. My heels still look pretty bad. I know you can't work miracles but I feel like for $62 they could have done a bit better. read more

Sam and Hannah were amazing! The vibe is chill and the playlist is on point! This is one of the best nail spas I've been to in a long time! The girls at the front desk killed it! They were so sweet and interacted with all the customers! The Valentine's Day gift was an added plus! read more

Kay is great! I can't recommend her more! Facility is clean and everyone is so kind and welcoming!

Great nail place! They are always busy, but you never feel like you're there too long. A lot of great nail techs! Rita is amazing! I highly recommend! read more

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My grandmother and I were walk in at 11am on Friday, June 21st. We were seen right away. I received the spa pedicure and my grandmother received the luxury pedicure. We both thoroughly enjoyed them! Her cost was $42 with regular paint and mine was $55 since I received gel. We can't wait to go back! read more

VIP Nailspa - Pricing - Waxing Near Me - Pittsburgh, Pennsylvania

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I needed a quick nail repair (I broke mine) and I actually drove around the area and it was about an hour wait at two separate places, but I came here and I was able to get in right away. It was very very packed on this busy Saturday around the holidays. I was greeted immediately they took my name, asked what I was getting done and told me to wash my hands. About less than 10 minutes later, Mia came to grab me and sat me down. She looked at my nails and was able to find the closest nail color to that color that I had on my nails and she fixed them in less than 15 minutes. ( I didn't get them done here originally) I was in and out very very quickly under 30 minutes. They have a very good system for getting walkins in as well as appointments. I would highly recommend coming here to get your nails done because of the service was fantastic. The front staff is very friendly and they have lots of colors to choose from. . read more

VIP Nailspa - Quick nail repair - Waxing Near Me - Pittsburgh, Pennsylvania

I've gone to Mimi for years. She always does what I want. If I'm undecided she always has suggestions. She does Amazing Ombré Pink & white.

Tom provided a great and efficient service. He accommodated my wish to stay alongside my daughter for both a pedicure and manicure so we could enjoy a girls' night together. Her tech helped her feel like a princess. Solid job all around. read more

My mom's birthday is the 20th of February so I booked an appointment for her to get her nails done so she can feel dolled up because it's been a while. Tina did her nails and she loves it! Tina was friendly as well as professional. My mom's nails look GREAT! My nice had accompanied her to the spa and got hers done by Nick! & they are just beautiful! I definitely recommend this place!! read more

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Bryan did an amazing job! Someone else had done my nails previously, and they looked horrible--but Bryan completely fixed them, and now they look fabulous! I'll definitely be making another appointment soon. read more

Been twice and saw Amy both times. It's been a while since I first came and love that she remembered me! will definitely be back my next trip to visit family in the states! read more

VIP Nailspa - Acrylics with gel by Amy - Waxing Near Me - Pittsburgh, Pennsylvania

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She was FANTASTIC!!!! Thank you VIP Salon for always being PERFECT! Best SpaI Love the imagination and the changing decor! read more

my wife decided to get her nails updated and done before her cousins wedding which was about 7-8 days out. she is now 2 days away and 2 nails have fallen or broke not by her own doing. this was crappy service too, the technician didn't adhere to what she was wanting and the color was off. she will not be returning to this place and for anyone hoping to have their nails down properly I'd advise to stay away. unacceptable customer service and care. read more

I felt that for almost $100 for a gel pedi and a manicure that the service could have been a lot better. For part of my mani I was literally ignored while 2-3 techs chatted amongst themselves in Vietnamese as one shared pictures from her phone. The tech wasn't even looking at my nails while she was filing them. I almost walked out. Also, everything was extremely rushed. It was the fastest services I have ever had. Barely a massage with lotion, etc. I won't be back. read more

I really like coming here to get a manicure and/or pedicure. The ladies take their time and are technically sound. Whether I do a walk-in or schedule an appointment, the technician has done a great job. They keep me coming back read more

VIP Nailspa - Waxing Near Me - Pittsburgh, Pennsylvania

As a walk-in I was told they could take me, but didn't say how much time- the walk-in sitting next to me had been there for quite some time and seemed frustrated. I waited maybe 40 mins or so and recieved the basic pedicure- which was the fastest pedicure of my life- I was in that chair for 15 mins. I got a light pink gel and the tech asked me a couple times if I liked it- wasn't sure why until I got into the sun and saw how uneven the color was and how crooked the polish coverage is. What prompted this review is my husband noticing how bad it is only one week later. $55 plus tip-m read more

On Saturday, June 15, 2024 at 9:45, I was a walk in for a 35 minute luxury pedicure at your nail salon. Bryan was the next available technician that grabbed my ticket. He told me that I ruined everybody's day since I didn't have an appointment. He had many, many clients that day and since I walked in without an appointment, I ruined everybody's day behind me. I was going to make everybody else that had an appointment have to wait. He told me multiple times that I backed everyone else up. I was very embarrassed and uncomfortable. He rushed through my pedicure. He told me next time make an appointment so I wouldn't ruin his schedule and he would take care of me with the full treatment. I went to the counter, paid my $62, looked at the clock and it was 10:03. I paid for the 35 minute treatment that lasted less than 15 minutes. Later that day, I realized that he never painted the last toe on my left foot. read more

I will never be back. This was my second time here, and both times were awful. The first time, they rushed and charged me extra for a requesting a special shape. (I got normal rounded square - that's not only a natural nail shape but it's probably the most popular.) Today, I walked in and asked if they had time to do dip nails. They the girl up front said yes but about 15-20 minute wait. I said fine and picked out my color. I wasn't taken back until over 45 minutes later. (After 30, I was annoyed, but I felt I had invested too much time to just leave). The woman doing my nails asked what color. I told her the brand and number. The one she brought back was a completely different color than what was out front, though the labels matched what I said. She even brought the swatches back, and the container did not match the sample (bubblegum pink w/ glitter when the sample was white). After 2 other colors, which she acted visibly annoyed by having to get, we settled on one and all was good. Then she was rushing and super harsh with my nails. The back half near my cuticle only has one coating, so most are partially transparent. The front half/end has 3 coatings, so most of them look like globby flattened marshmallows some with raised bubbles and there's dried material on most of my fingers. I didn't bother saying anything because I just wanted to leave. I'll probably go somewhere else this week and pay to have them redone. I know I'm picky, and they're just nails but it's something I pay to have done so it should at least be of basic quality and decent service. I got neither. read more

I'm not going to claim to be a pedicure pro, but my pedicure from Cici was incredible! I've only ever had a pedicure once before, but this was by far a better one than my first, and in the future I may make it a regular treat for myself to visit VIP III when my toes need some TLC. Before finding VIP III, I was going to go to Nail Studio II right up the road in Robinson. I was told by someone at Nail Studio II that you can't be guaranteed to be seen because there is typically an "evening crowd." If I don't feel like you want my business, I'll gladly go elsewhere. That's when I found VIP III, and I'm so glad I did! Closing time is 8PM, and this works really well with my schedule considering I work until 6PM. I arrived at 7PM and was seen with no hesitation. It was moderately busy, but not crazy here. My nail tech, Cici, got the water going right away, and I was off to paradise. I opted for a gel pedicure because the polish lasts a lot longer than regular polish, and instead of the basic pedicure I went for the luxury option. Gel does cost more, but again, since it lasts significantly longer than regular polish I think it's worth it. I chose a bright, sparkly red polish and Cici did a couple coats to be sure the color was even. When it was time to go, Cici acknowledged that it is definitely hard for me to reach my feet to put my shoes on since I'm 9 months pregnant, and she gave me a hand. This was exceptionally kind of her to do for me and makes me think even more highly of this place. Without a doubt, next time I want to indulge in a pedicure this is where I'll go. Thanks VIP III! read more

VIP Nailspa - Gel pedi for these preggo feet! Cici is that girl - Waxing Near Me - Pittsburgh, Pennsylvania

Love going to VIP. Always good quality and timely. Nick did my daughter's nails for Christmas and they are the best! So much detail and pretty! read more

VIP Nailspa - Nails - Waxing Near Me - Pittsburgh, Pennsylvania

I had the VIP pedi with Delaina and it was AhMayZing. I made an appointment and was taken right at my appointment time so it was perfect

Absolutely not worth it for the prices you pay. I went for the second level of pedicure, the "luxury pedicure". From the time I sat in the chair until I was handed my paper with the total bill was less than 15 minutes. They never trimmed my cuticles (which was in the pedicure description) and only trimmed my nails until I asked. The "massage" was literally 15 seconds long, just long enough to get a tiny amount of lotion on. I can't imagine how quick it would have been with the basic pedicure. I've had many pedicures done over the years and I've never had one that was done so quickly. Especially not one I paid $45 for. It was especially upsetting because I had an appointment and there weren't people waiting, so there wasn't a reason to rush. She also tried to constantly up sell me. I had come in contemplating getting a dip manicure but there was no way I was paying for another shoddy and rushed service. My daughter came for the kids mani/pedi and she was done in an equally short time. For her "manicure" they did nothing but trim her nails and put on paint. Which means that we should have just been changed for a Polish, not a manicure. She had None of the typical massage, soak etc. I was expecting a relaxing, fun mother/daughter experience and what we got was a complete rush and waste of $100. We would have had a more enjoyable (and less expensive) experience at home. Don't come here unless you want to spend $40+ for what equates to just a polish change. read more

Went to get Pedicure and eye brow wax. services were all good. took slip of paper up, cashier checked me out, I signed slip for $70.00 that I have as proof. I also left $9.00 cash tip. Left to do a few more errands, after I got back home I seen a call/voicemail on my phone from Jay Humphrey listened to messages, it was VIP calling to say there was a mix up on my bill, by the time I listened to this message their business was closed. I went into my online banking only to see they took it upon them selves to charge my credit card an additional 12.00 without my permission. you had no right to add an additional charge on my card without my authorization. what you did to me was fraud and you violated me by charging my account without my consent, shame on you. glad you asked if I wanted copy of my signed receipt. Won't be back, but this is not resolved. The 2 girls at the front desk should do their job correctly vs all the chit chat. read more

I had a 'signature' gel pedi yesterday that ended up costing $70. I have bubbles in one of my toenails and smeared polish on a couple of my toes that I had to scrape off when I got home - eww. Then after the color was applied, the tech filed the tips of a couple of the nails leaving a raw finish that looks white , while the other toes had a colored edge and they don't match. The menu also indicated that a signature pedi would include a special refreshing foot mask which I did not receive. When I asked the woman at the register about it - she said she didn't know about the services. She could have cared less and just wanted to debit my card. R I P. OFFF!! read more

VIP is a very clean and welcoming salon! Kim is my favorite technician but have uses others on the past and they all have done a wonderful job! read more

Took my daughter here on her birthday for a Mani/pedi. She loved it, the offered us stuff to drink as she waited and also not her nails done, she also got a sucker. My only complaint is that after booking for a mani/pedi, she only got a color change on her finger nails. read more

anything amazing set by amy!! Ready for the holiday! Book amu for your next appointment! Truly talented and so sweet. read more

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my daughter and I had Luxury pedicures that lasted less then 20 minutes!!!! my daughters toe nails chipped in less than 2 hours of the service! my pedicurist put my sandals on and my nail polish was smudged!! o call the next day to let the Salon know about our horrible experience and the receptionist said that the owner will give me a call back!! I never received that call!! I even called back at the end of the day and left a message and still No response!!! i had to go to another Salon the next day to have our pedicures done again!! Not happy with the pedicure experience!!! read more

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I have been here twice before and had great experiences. Unfortunately, today was not the case. I had a luxury pedicure (42$) and a dip manicure ($50) with Tina. I will look elsewhere or go to a different technician as I feel like I wasted time and money. I had an appointment that was supposed to last 75 minutes, Tina rushed the entire time and completed the jobs in under an hour. Tina did not soak nails for the manicure, did not apply lotion, and was clearly rushing. For the pedicure (see photo) she left old polish on my toes and my feet look worse than when I came in. read more

VIP Nailspa - Pedicure with old polish still on. Waste of money. - Waxing Near Me - Pittsburgh, Pennsylvania

I went there with my two sisters and Mother for Mother's Day. Three of us bought a regular spa pedicure and my sister bought a Luxury pedicure. We were all done in less than 30 minutes and they did the same thing on all of us. Not worth the money! He did not trim the skin around my nails. Just exfoliated , wiped down, and painted. My sister did not receive anything more with the luxury. It was the worst pedicures that we ever received! read more

My appointment was at 3:00 for a mani pedi. I loved that they were able to get me in the day I called so kudos to them. After waiting 20 minutes the receptionist offered a beverage which I graciously accepted and was ready for a relaxing afternoon for Mother's Day. My pedicure was fine, but my manicure... clsssic what I asked for versus what I got. First off, she cut my nails so short I can guarantee my three year old has longer nails than me. Then I showed her a picture of what I wanted(ice blue with sparkle). There was very little manicure, just polish. And she ended up charging me for a matte top coat, the exact opposite of what I asked for. Best part of all, I had nail polish all over my fingers. Then when I checked out, she stood right behind the reception area... maybe expecting a tip? read more

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I've been to VIP four times. Each time was nice. I went Fri. 2:00. Kay did my 20 minute pedicure, (I didn't ask her to hurry) and then my 25 minute acrylic fill. I let her know I have to have a fan, no UV light (I have melanoma skin cancer.) she sent me to dry my nails in the light and fan. She walked by and I asked her if this is UV light. She said no. I said are you sure? She said she's not sure. I said I told you no UV light. She starred at me and walked away. She never said hello, asked if I'd like a drink, never spoke to me. She was hurrying so much. I've been having acrylic nails done for 34 years. I did not tip for the first time ever. I enjoyed VIP, the four times I went, friendly staff, a glass of wine and a little massage on my legs. No more. I asked to speak to the manager, of course the receptionist said not here. She did say, I can have them call you. No call! Nancy read more

Went in for a fill with a couple tips lifting right away Nick starts taking off all my nails. I said why since many tips were new he argued so not going to fill them so someone else did. I'm guessing lil thing they do to make more $$. Never going back would stay away read more

I used to go to this nail salon all the time and it was amazing! i recently decided to go back and read a bunch of reviews. amy had great reviews, so i booked an appointment with her. she was not kind or personable and rushed the entire service. i asked for rounded almond nails and she gave me a lumpy mess that looked a week grown out. she also did not make sure dust was cleared off my nails, so i was left with black dots all over my nails. she also gave me a totally different color than i asked for. it seems like this salon just rushes so they can get people in and out and does not care at all about their customers. read more

VIP Nailspa - bad job done by amy- looks 2 weeks grown out already - Waxing Near Me - Pittsburgh, Pennsylvania

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