Where do I even begin... Here's the story...
Basically went around looking for an NES at some garage sales, and when I couldn't find anything I went to this place. They had a decent looking NES, and I noticed a few graphical sprite issues with Mario, and "Droopy", (as I like to call him because he looks EXACTLY like Droopy) said "Oh its fine, thats how these systems are, you just have to take some Windex and clean the cartridges. This guy is a joke. He slams around cartridges like they're poker chips at Caesar's Palace and they sound like they're going to break when he slams them down. ON ONES YOU'RE GOING TO PURCHASE!!! "Anything else you need?" How can you say that with a straight face after carelessly slamming these delicate 30 year old games around? Absolutely amazing. These guys don't deserve to have the games that they do, even though 90% of their inventory is in really bad shape, because this is how they treat local customers in their town. I cannot believe, after having been a store manager for over 10 years, that these guys have the audacity to treat their local customers like this. You couldn't ask for a better way to get foreclosed. And owners, I know you're reading this... You better think long and hard and do some soul searching with your life. Because you're aggravating your local kids... After everything I heard in your store, how kids at the skatepark want to "throw a brick in your window", I certainly hope that it's all they're going to do. Better change your ways while you can.
1. Drop your prices by like 75%. It's insulting and absolutely ridiculous. It breaks my heart to see these insane prices that are over quadruple what is the blue book in the market.
2. Get your attitude checked. You made my fiancee feel extremely uncomfortable, and sexist by saying how your ex-girlfriend always used to tell you what to do, and you hated that, and you liked how my fiancee didn't say anything and it was good because she let me do what I wanted. YOU COULDN'T IMAGINE THE THINGS SHE WANTED TO SAY TO ME IN YOUR STORE!!!! SHE WANTED TO SAY DO NOT BUY FROM THESE SCUMBAGS.
3. CLEAN YOUR INVENTORY BEFORE YOU THROW (literally throw) YOUR GAMES ON YOUR DIRTY SHELVES. Your cartridges' pins are literally caked in soot. Absolutely filthy. C'mon, don't you have any conscience at all?
4. Don't make your customers feel uncomfortable. Enough said.
And thats not all.
I come in to exchange my NES, after spending $10 to replace the 72-Pin connector, and the same problem existed. I've been working on cars and electronics since I was a little kid. (I even made a solar powered CD player for a 5th grade science project out of 4 lawn lights from Home Depot on sale. Radio Shack wanted a ridiculous price just like these guys for these games, so being the bright guy I am, I figured out a way.) And the reason I say this, is because I was belittled by Droopy when he's trying to give me bull about how its just the system (and he has a really bad attitude at this point and I was trying to be nice). I told him I replaced the connector, and he gets all upset and says, "Why didn't you just bring it back here before doing this?" And I continued to say, well, I did, and all you did was give me another game which is doing the same thing. IN FACT, I did you guys a favor. He's trying to tell me how now its not original Nintendo parts, blah blah blah, bullcrap. Owners----most websites give more for trade-in when you have the 72-pin replaced even with a generic, and RE-CHIPPED NES, so why don't you just charge $150 for that NES now and rip more people off ... and while you're at it, use that money to buy some new clothes other than your plain white t-shirts that are filthy that you get from Goodwill. In any case, I exchange for a Gameboy Advance, and he couldn't even let me keep the 2 AA batteries that he let me try to see if it worked. Didn't even come with the cable for connecting to other units. Such a ripoff. He had the audacity to charge me $5 more for Yoshi's Island, and wanted $50 for Pokemon red, (which I actually wanted but can get online for $15, and after spending what feels like a fortune for crap, I just wanted to pay the $5 and get the heck out of there). This place is not a video game shop. It's like a car dealership. It saddens me to know that my fellow gamers are being treated this way, and it's not something that I take lightly.
Have a great day!!! ^_^ read more