Amazing customer service, they make you feel welcomed. Prices are great and fair. It's been a few…read moremonths since I last been, they had a great selection of cards. Hoping to return soon.

They are really really nice people. They helped me out on my Xbox 360 without charge. Cleo himself…read moreis a really cool guy

Staff was rude, followed and watched me like a hawk the entire time i was browsing their selection…read more For some confusing reason, the employees keep their glass cabinets with merchandise wide open, right by the entrance, which is just unsafe business practice. You could be endangering your customers by enticing thieves like that. All around poor management and subpar service. I'd go elsewhere.

It wasn't to bad. Needs some upkeep and organization. Prices are decent. It has a lot of potential.read more

About a year ago came to this shop and the guy that owned the place was super helpful. Gave me tips…read moreon how to take care of my consoles and his games were cheap.

Huge selection of games, I have seen the comments on this section that he sells the games…read moreoverpriced. The games he have are priced reasonable since retro games are worth a lot of money.

Do not buy from them on Whatnot, took 3+ weeks for them to ship the item, communications was…read morelacking a lot. When i got my packaged USPS would not give me the package due to upaid posted from the seller. They wanted me to pay the shipping costs of $95. Contacted seller, they told me to refuse the package and they will correct it. I have sent messages since then. No response just ghosted. I did get a refund

Knowingly sells reproduction boxes and then their return policy is no cash refunds, store credit…read moreonly. What kind of place is this?

Wow! It's been 4 years since this place started and at its new location. The old location was kind…read moreof small and to have fit that many arcades and plus, you will always miss it. New location took the old concept and made it even better with sign, noticeable parking and same vibe as the owner welcome his customers of relieving the 80's and 90's arcade style. Inside is split into three separate rooms: as soon you enter, arcades (no food/drink once you enter), pinball room (additional $5) and console room (ps5 and switch) and two arcade cabinets. Price varies between $10 per hour or $20 all day. Arcades are unlimited so if you don't want to beat these games on emulators and do it the old fashion way, this is the way to go. Do offer snacks and drinks for separate prices. Console room is where they held tournaments (check their instagram for upcoming tournament). In addition, you can host parties here and they will close to the public while hosting the event (will inform their socials whether it's gonna be close). Overall, highly recommend on coming here and relieving some nostalgia memories. Met the owner every year during it celebration (offer free food to celebrate its occasion)

TLDR: Great Value (no tokens), new and old school games, and a super chill staff…read more First of all, let me say that it's not every day that a new business opens in San Bernardino especially a an independently owned one. Second, and maybe more importantly, they built an arcade that perfectly matches my memory of being a kid in the 90s being able to play for hours and just have a great time. The extras I'll add is that instead of having to pay for tokens then make it really simple and you just pay by the hour or day and just play all the games however long you want. This makes it a great value for families. This opened the door for me finally trying to beat the X-Men game from the 90s. I still wasn't able to beat that darn thing. But maybe I could join forces with my three boys and go back and finally beat the game. They beat me in my entire childhood. They have a lot of other cool stuff like console games in air hockey. I just saw that they do birthday parties too, so that's cool. The staff was beyond friendly, they just get it. They know what they're doing. They know why they're doing it and you can just tell. Overall, I just super recommend this place. If you just wanna stop by for an hour, play all day, happy birthday party here, or if you're super hard-core, I want to do one of the competitions that they run go for it.

This game store is absolute perfection. It has every good game in the market and it's affordable!…read moreAlso Service was amazing with the worker chill. And also the selection was good :). I would recommend it!

Best game store out there! All their games and consoles are reasonably priced based on the quantity…read moreof said product and its rarity/condition. Speaking of, almost anything you buy there works as if it's brand new, and they have plenty of options. It's also nice that they have modern game options too even if you're like me and are searching for retro titles. And on top of that they sell posters, figurines, accessories/toys, merchandise, and so much more. This place really has it all. They don't have everything right away which can be disappointing at times, but given they're primarily a retro resale store, I'm not gonna expect them to have every single gaming product to have ever been sold available and ready. I'm not just here to glaze though. It is a bit disappointing when they have an abundance of some console games like PlayStation and Xbox but don't have as much in stuff like Wii, GameCube and SNES/NES. If anything I'd say their retro Nintendo selection could use some upgrades. And while I normally hate when companies and businesses implement a bad "point system" that sensitizes you to buy more, having something to stack up on whenever you revisit would be nice. Other than that this is a fantastic store, and I highly recommend to anyone either trying to get into retro gaming and want a simple and affordable gaming experience (like me :D), or if you're a collector hoping to stock up on unique or select titles. Also: You can TRADE IN your gaming products for cash or store credit, both much better than however GameStop handles their stuff. You get a really good deal for whatever you trade in and it's almost always worth it. Their game to credit/cash ratio is a bit small compared to what you'd get for a console, which does make sense, but it can feel unfair to get 7-10 dollars on a 35+ dollar title you trade in. Otherwise? Absolutely worth it.

Crazy collection of games! Picked up a few N64 games and the owner was super cool and helpread more

I do recommend stopping at all. None of thr games are priced. I asked the owner of why he doesn't…read morehave his games priced for being a retail store and basically to sum it up: profit maximizing. The son and the owner look up their prices on their laptop and go by the highest priced listed item on ebay and not even sold comps. They have an insane amount of inventory but good does it do that they just have live pricing? Do not go in here. I have been to a hundreds game stores and this by far was the worst one.

Contacted 1up video games looking for a hard to find game. Customer service was amazing, they were…read morekind, considerate, and listen to exactly what I was looking for. Their selection is awesome, if you're looking for something you don't think you will ever be able to find this is the place for you. In the way of value, you get what you pay for. They stand by their products. Come in and check them out. This is a gamers paradise!

My family and I love this game store! The employees are always so kind, patient, and genuinely…read morehelpful, especially with our 9-year-old son. They took the time to talk with him, answer all his questions, and even helped him trade his Game Boy Advance, which made his day. Every time we visit, he leaves not only happy but also excited and more knowledgeable thanks to how attentive and engaging the staff is