We came in to get our PS5 controller stick drift fixed. Another reviewer stated they fixed the…read moreissue here (but the review seemed to be for Game Geeks in garden grove). The employees at the store were extremely friendly and apologetic. What I appreciated most was the gave us the name of the other store in Garden Grove in hopes that they could help. They had a ton of cool nostalgic games and systems available as well! What a cool place to shop for classic and new games . Hope to come back and buy some games soon!

Impressed with the selection. Picked up 3 retro games at really good prices, and an adapter…read more Definitely returning again.

Staff were super super nice and fun to talk to. Prices were super good and meant to be super…read moreconsumer friendly. I will 100% come back for any console repairs or any game purchases.

Hands down the best honest and reliable gaming techs in town. They communicate throughout the whole…read moreprocess and only begin the actual repair once you approve of the price. If you're not in town, the drive is definitely worth it wherever you're coming from Out of all the places I've called, they had the best price. Came in to fix the fan on my PS5 along with 3 controllers. Only 2 controllers were able to be fixed as one of them did have water damage, but it's always good to check. Another reason I say they're honest, is because the tech told me I could still use pieces from the damaged controller as parts.

The Video Game Plug…read more This place is every nerd's wildest dream. It's like the game room you have always wanted as a kid. But let's keep this place a secret. I don't want everyone buying the games up. Save this for the GAMER gamers.

I really like that place because service and a lot of cool things my game was only 45 dollars…read morethat's a good deal online it's 150 dollars my game online

Excellent place to sell your old consoles and games! I got much more cash then what I was…read moreexpecting. Staff is very friendly and was quick to evaluate all my stuff. They have some pinball machines and arcade games to play while I waited. Looking through their inventory was like a walk through memory lane. If you're looking for old retro gaming, this is definitely the place. Highly recommended!

Came into the shop yesterday and Punky helped me find the exact game (Pokemon firered) I was…read morelooking for! His customer service was awesome and he took very good care of me. My gf wanted to buy animal crossing the following day, and because of my experience the previous day, we called today and came back in. They had the game! Armando helped me out this time, also giving great customer service and recommending us games to play. Overall the staff here has been very friendly, prices have been very competitive and my experience has been great! Looking forward to coming back again! Thanks so much.

*Updating my review to something more neutral but still reflects my experience. I found out that…read morethis store's short staffed and that's probably why there's a lack of clear communication. I hope they're able to get the help that they need to help support their community, but I still stand by the frustration experienced when attempting to reach out multiple times.* I've spent a good amount of time calling this store trying to get ahold of a worker for clarification on a tournament they are holding. The phone doesn't even fully ring before you get sent to voicemail so I want to assume they're declining the call, but hopefully I'm wrong. Called since their opening and between the hours and still no luck talking to someone. They don't respond to their socials either. This feels very unwelcoming to new folks trying to stop by and support their shop. Unfortunately I cant comment on anything else from this shop as this was enough to deter me and my friends from wanting to visit, but it's great to hear from their community about their situation which clearly means their locals are happy playing there.

Amazing staff and super chill environment. You can tell the people here have a lot of friends here…read morein the community. They host a lot of cool events and tournaments and the owner is really nice. I saw him give kids some "help" getting their grail cards multiple times. He's a kid at heart so he always tries his best to help their eyes light up. I always go here to check out their new Gundam models even though they're mainly known for their TCG and other collectables. If you're looking for TCG, always come early and speak to the staff about what they have coming in because you guys know the struggles are real right now!

Best electronic store ever! Jorge is the best rep I've ever came across and destiny knowledgeable…read more Live this place and customer service.

Customer service. My son and I came in to look for a Nintendo 3DS... We were acknowledged when we…read morewalked in. There were two people behind the counter helping other customers. So we looked around and waited. One employee finished and was doing something on the computer when another person came in and sat down. The employee acknowledged them and then took them ahead of us. I honestly was very disappointed in the size and selection there, I'd rather go to video game geeks in Anaheim.

Do not buy from them on Whatnot, took 3+ weeks for them to ship the item, communications was…read morelacking a lot. When i got my packaged USPS would not give me the package due to upaid posted from the seller. They wanted me to pay the shipping costs of $95. Contacted seller, they told me to refuse the package and they will correct it. I have sent messages since then. No response just ghosted. I did get a refund

Knowingly sells reproduction boxes and then their return policy is no cash refunds, store credit…read moreonly. What kind of place is this?

Awesome place to check out! The store has a wonderful collection of retro games and consoles that…read moreare reasonably priced. I really like that they had the Time Crisis Cabinet free to play! I was playing it for a bit while the owner (I assume) was replacing the battery cell of my Japanese pokemon crystal that I brought in. Speaking of, I am glad they offered this service and the fee is not bad at all. The owner is friendly and answered all my questions I had about my wii console and explained the process of replacing the battery cell of the Gameboy cartridge well. I will definitely stop by next time and will take my friends here!

I'm so glad to have an indie game store so close to home now! Their inventory is very well…read moreorganized, though stock has been on the slim side the three times I've been in so far - I'm gonna chalk that up to bad luck (their Instagram suggests they receive new stock regularly) and the store still being pretty new. Trading in games is easy and I feel like you get a fair value for store credit. It was very convenient having to only pay $50 for a GBA SP (in great condition) after trading in a few games I knew I wouldn't play again! Employees are also super friendly and patient. Really hoping to see this place flourish. :)

I cannot say enough good things about Russ and how helpful he was. Great customer service! I had…read morepurchased a game cube game from GameStop for my nephew for Christmas. I didn't realize they had such a short window for returns and exchanges. By the time my nephew opened the game and found out that it didn't work, it was beyond that window. GameStop would not budge. Russ tried to resurface it twice and even set up a machine to test it and unfortunately, it still did not work. I purchased a few other games for my nephew, and I will be back for his birthday and Christmas. Thanks, Russ!

The customer service was nice except when i walked in the clerk had a personal phone call and…read moreinstead of addressing me and just saying "i'll be with you in a moment" he stood there looking at me and i waited kindly but at least acknowledge me yk. After that i had some trade ins a PS2 Fat and a Nintendo Wii and a handful of games, he then proceeded to offer me $50 for it all that was less than or about 50% market for what i had brought in. Just because i wanted to off load this stuff i was like sure whatever, he then tests the systems and they all work. He then comes back to me and makes me a different offer for them "I can give you $40" it got lower??? Anyways it's better to go take your business with a place that's more honest. It just sucks cus they have a good selection of games. Wish they weren't so shady about their trade ins and prices.

Retro Games Plus is a hidden gem if you're into old-school gaming. I mainly go for their PS2…read moreselection, and they always seem to have solid titles in good condition, but honestly they've got everything--from classic cartridges to newer consoles. The staff is chill and helpful without hovering, which makes it easy to just browse and take your time. Prices are fair, and the nostalgia factor alone makes it worth stopping by. Definitely a go-to spot if you're trying to build up your collection or just relive some classics.

DO NOT WASTE YOUR TIME!!…read more I should have known by the mixed reviews. I drove 30 minutes out of the way, hoping for quality service. I took two bins of vintage games to them to get looked at. Gotta call the next afternoon with a very low ball offer ...they claim to pay the most......I went to BookOff the week before and got quoted double the price??? Then I was told that two of the gaming systems didn't work . I had no issues with BookOff. BookOff tested them, they had no issues. When I went to pick up my stuff, I guess a third gaming system-had been added to the not working list it had a bight green posted attached. Thankfully... Just picked up my money from BookOff with no issues they took all the systems. ***Math isn't mathing.