I cannot say enough good things about Russ and how helpful he was. Great customer service! I had purchased a game cube game from GameStop for my nephew for Christmas. I didn't realize they had such a short window for returns and exchanges. By the time my nephew opened the game and found out that it didn't work, it was beyond that window. GameStop would not budge. Russ tried to resurface it twice and even set up a machine to test it and unfortunately, it still did not work. I purchased a few other games for my nephew, and I will be back for his birthday and Christmas. Thanks, Russ! read more

The customer service was nice except when i walked in the clerk had a personal phone call and instead of addressing me and just saying "i'll be with you in a moment" he stood there looking at me and i waited kindly but at least acknowledge me yk. After that i had some trade ins a PS2 Fat and a Nintendo Wii and a handful of games, he then proceeded to offer me $50 for it all that was less than or about 50% market for what i had brought in. Just because i wanted to off load this stuff i was like sure whatever, he then tests the systems and they all work. He then comes back to me and makes me a different offer for them "I can give you $40" it got lower??? Anyways it's better to go take your business with a place that's more honest. It just sucks cus they have a good selection of games. Wish they weren't so shady about their trade ins and prices. read more

The people are cool here but they sell faulty games. I assume they don't test them out before selling them but I went and got Midnight Club LA for PS3 from them, brought it back home and it didn't load at all. Returned it/exchanged for Call of Duty MW3 & Skyrim...MW3 keeps saying "Disc read error". Skyrim is luckily working good. Please test the games before selling them! Having back to back mishaps is annoying honestly. read more

GamePlay - Video Game Stores Near Me - Long Beach, California

I think the selection here is one of the best. From early 8 bit style consoles to modern gaming. They have practically all of it and a lot of the peripherals those consoles had offered too. So if you're someone who needs Rock Band equipment for your Wii, this might be the place to check out. The staff is friendly and courteous as well. The prices are great in regards to what we're looking at, which is mainly used (some in great condition, some not so much, but they're priced based of that). read more

This is one of those great independent shops that books, the trend of the GameStop corporate monitor, crap and actually has preowned physical game titles and consoles and the cool novelties very friendly. Great customer service and they go the extra mile to answer questions obviously run by game or easy parking highly recommended. read more

GamePlay - Video Game Stores Near Me - Long Beach, California

Never coming back here. As soon as I walked inside I noticed a lot of the games were way over priced and poorly sun damaged. How dare you treat old games like that. The wide range was good but unfortunately that's the only good thing about the store. Glad I didn't buy anything. Avoid this place and buy your games online or at GameStop, even they have better prices and will respect the trade in if your game is faulty. read more

Friendly staff with a rad selection of games. Been coming here for years can usually find exactly what I'm looking for.

Good staff. They can help you with what you need for video games: collecting, and more. If it's missing they can order it. Good store.

Just got here fort Mohave AZ The service was fast The selection is great The value is great I got madden 24 for the ps5 read more

Incredibly approachable, helpful, enthusiastic and knowledgeable staff, even if we don't find something on our wish list or that just catches our eye (but we usually do!) it's worth the trip just to say hi. My partner and I feel comfortable coming here knowing nobody is going to assume she's just there because she's with me. GamePlay always has a fantastic selection, they sell brand new games at retail prices and used classic games and hardware at a great price. They also have some original, new and new-old stock consoles, controllers, connectors and batteries available to keep your existing setup going. While mostly console focused, classic PC simming and specialized console peripherals and games do trickle through and I always have an eye on the Steel Battalion controller (in box!) up on the wall. I like the atmosphere, straightforward layout, videos, music or streams running to give background noise without being oppressively loud, the air is fresh and as I have said staff are just rad. read more

Love supporting small local business. Great selection and even hard to find Gaming Items. Ethan was awesome. Helped us with trade in and upgrade on Nintendo Switch. Trade in values are competitive/better than GameStop and they even gave us time to make sure we transferred all info to the new Switch before leaving. Thank You and We will continue shopping here. read more

Henry and Russ are always are helpful and find everything that my husband and I need. The always are down to earth and give excellent customer service. I highly recommend! read more

I have been coming here for over 15 years. They have an awesome selection of new and older games, consoles, etc and always have what I need. All the workers are super nice and knowledgeable as well. read more

Amazing store with good customer service and excellent selection. Prices are on the higher side but you are buying something that is tested and comes with 90 day return policy. Would highly recommend this store for all retro gaming needs, I'm just glad a place like this exists! read more

Nice guy. Just some things are a tad overpriced. ONLY SOME THINGS. I purchased a PS4 pro from here. Satisfied with the way he was patient with me and gave me information. If you're tired of going to GameStop head on over here. TONS OF GAMES/CONSOLES NEW AND OLD. read more

10/10 would come again! the store clerk was super nice and helpful.so I would recommend coming here.The games here where perfectly priced and reasonable. I had came to look for ps2 games and got most of what I was looking for! read more

I went to the store and they had a good selection of games. N64, NES, SNES, Nintendo, Wii, PlayStation, Xbox. You should check it out! Everything is well organized, and the staff are very friendly. This is a genuine review. read more

Love this place, and love supporting it. Always has nice staff, they get their games in early (a day or two), and it's nice to support something that isn't a Gamestop. Plus their retro collection is fantastic. Hooray for GamePlay! read more

Have been to many "retro" video game stores and some have solid deals and know when something is overpriced and they move inventory fast, this place does not have that, they had a couple games for the switch $15-$25 over what they sell for on eBay but I asked about a DS Pokemon game in a case with no price and they check eBay to give you a price and quoted higher than used selling prices. They have a ton of inventory and looked like back stock as well. Seems like they need to do a lot better pricing to move things. Store has a lot of potential but out of all the game shops I have been to this one has been the most expensive. read more

The staff were so nice and the place was really organized the staff were really considerate when you couldn't sell something so it's an easy 5 stars read more

One of the staff wasn't wearing his mask properly (it was worn "unopened") and then I saw him take his mask off while we were in the store. He continued keeping it off the rest of the time while talking to us. The other staff there had his mask below his nose. We immediately left when we saw that. In a pandemic this is not acceptable and unsafe. Otherwise, this store does carry a lot of games but I found it to be on the pricier side compared to other video game stores in the area. read more

Amazing place to get video games, new and old. There's a Gamestop across the street, somehow still in business with this store right by. Local shop. Some pros: - Pricematches major stores (walmart, target, BB, etc), unlike Gamestop - Calls you when your game is ready for pickup (I got Persona 5 two weeks early before release from this shop). - Friendly owner. He doesn't push you for preorders. - Has games from the NES to whatever latest console is out there. Also has some movies, collectibles, music. - Overall lower prices on new AND preowned games than other major stores. I bought BotW new here for $50, when GS, WM were selling it for $60. Got XBC2 preowned for $42 (with original case), while GS were selling at $55 (which doesnt even have the original cover, has the junk gamestop case) Just some great things about this store. Can't think of anything else. TLDR: don't bother with other game stores. Go to this one. Lower prices all around, new and preowned. read more

GamePlay - Video Game Stores Near Me - Long Beach, California

Gameplay is a wonderful used and new game store with an incredible selection of games, extremely fair pricing, good return policies, and exceptionally helpful & knowledgeable staff. They are readily availabke by phone and will answer questions helpfully and promptly. Among their staff, Russ is especially helpful, knowledgeable, patient, and approachable. His customer service is worth coming to the store for over any other game store, excellence of the store's selection aside. It's always a delight when he's behind the counter! He REALLY knows his stuff. I've never had an issue with a game or controller I've bought from them. They vet what comes into their store thoroughly. In spite of this, they have a huge return window for any defective products, which gives me so much peace of mind. I've also found incredibly rare and valuable games there, fairly priced, and they've always been in good condition. They allow me to check for scratches or other damage, which I really appreciate. Every time I go in, I can't NOT get something. Their selection is large, and they're always getting new things. Their preorders are also great. I preorder from them instead of places like gamestop. They call and leave a message as soon as they have it ready. They also have a formidable selection of new games! Some game stores (even major ones) will be out / won't restock some new games once the inital release hype is over unless it's a triple A game. But if you're having trouble finding that game that wasn't released too long ago, check gameplay. There's a very solid chance they'll have it Gameplay is one of Long Beach's better kept gaming secrets. Don't be afraid- go on in! It's more than worth your time and trust read more

The staff here was very nice to my son who's special needs, he answered all his questions and helped us look for certain Dragonball games we haven't been able to find, unfortunately they didn't have what we were looking for but there selection is great and we will be coming back. read more

Horrible service. Attitudes on the phone when trying to get my money back for a faulty charger, they sold me... And Man on the phone said that they don't even sell chargers usually. I was hoping that I would be able to get at least $20 back for the $60 they gave me for my original Nintendo switch which the market value is at at least 160 online. I'm very disappointed in this service and will not return again. read more

A videogame store that closes at 10 PM on the weekday? Are you effing kidding me?! Instant 5 stars right there! On the serious note, I got there and saw my favorite game of all time. Xenogears! And they had a refurbished original PS1!! (I lost the game 10 years ago, and someone threw my PS1 in the ocean). Cashier told me the game was going to cost $44. HA! No questions asked, that game is priceless!!! Bought that mother effer real quick. A lot of goodies in this store. Maybe add some collectibles and it's GAME OVER. And have more friendly workers. I get it, we're gamers so we can be socially awkward. But f it. Do it! read more

GamePlay - Video Game Stores Near Me - Long Beach, California

Game play has all new and used games. Was happy they was open. My son had been working hard on getting a game. The cool thing about this place they carry plenty of games. Geeks paradise.. these guys are cool and very friendly. They know there products so it was easy for my son to choose on what he wanted. I know we will be back to get more games here read more

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I have been coming here since since 2006 and I love buying old school games from the manager. I live in Needles ca and when I have the money I drive out here just to buy video games. read more

This store is great , I've been coming here since 2016, I've found many great games and the customer service is always professional and knowledgeable. read more

It sucks that this place has such awesome stuff but such crappy customer service gentleman with weird ponytail haircut helped me on Super Bowl weekend I was just trying to buy a Wii U controller for my kids I started to ask him a couple questions and when I went to ask my daughter what she wanted he proceeded to help another customer completely ignorant extremely rude I wouldn't come to this place if you want any type of special customer service because they're gonna treat you like crap read more

I had an amazing experience at this location!! Thank you Christopher for being an amazing helpful employee with answering all my complicated questions! This stop is waaayyyy better than GameStop I would say... I love a place that sells old school games cause it brings back memories:) Once again thank you Christopher, you were amazing and I am definitely going to be buying ALL MY GAMES HERE and ONLY HERE! Found my new spot read more

Trade-in is awful here. I traded in a working PS2, PS3 move controller and around 12 average games and the clerk told me the best he can do was $20. What a joke. I know this is a small business, but don't low-ball someone who sells on ebay and isn't a fool. read more

God tier video game store. I've been going here for 16 years and they've always came in clutch with the latest releases as well as the classics. Love this place. read more

Support your local game shop! Game Play has an extensive library of retro and current games and consoles and they give you pretty good trade in value. Stores like this are few and far between and it felt great to support a small business rather than a big box store or a meme stock store. Friendly staff and they'll order something for you if it's not in stock. Five stars! read more

This place was great. Had a different variety of all things needed for video gaming. They even had new ps3 controllers. They were out of box but new. read more

GamePlay - Playstation 2 battle front 1 & 2. - Video Game Stores Near Me - Long Beach, California

Best game store around Friendly service Good selection at good prices Doesn't shove promo or preorder crap down you like Gamestop Lot of old classics and used stuff to choose from read more

Good retro game shop, they have a very large selection of old games. I like to collect old games and come here once in a while to check it out, it is one of very few retro game shops. The staff is friendly and prices are reasonable. read more

Came here to buy games for my Xbox 360 and i did. I did my trade in for store credit and the game was 59.99 so I had to spend 45.00 dollars for it. That's alot for a game read more

Didn't you kill me online? It's a shame you see less and less of game stores like Gameplay. They are the perfect embodiment of what a cool local game store is all about. They have a great selection of new and used games and movies, lots of imports, very competitive prices, and a very friendly and helpful staff... what more could you want? One of the biggest factors is the personal experience. These are regular kids who love the items they're selling and they're more than happy to discuss games with you- and NOT in an elitist way! When you shop at Gamestop you have to deal with some greasy faced asshole who doesn't value showering or washing their hair who thinks they are the ultimate authority on video games- your opinion doesn't matter, only theirs. At Gameplay, you can have a good discussion with video game fans who actually want to talk, not just make an attempt to show off all they know. Sure, you may get the occasional weirdo employee who wants to chat a little too much, but they're harmless. I've been shopping here for quite a few years and will continue do so as long as it's open. It's very tempting to make the easy stop at Best Buy- but with places like this, that offer so much more than corporate electronic stores, it's important to make the attempt. read more

Always awesome place to go and find some awesome games. The price at times are good over all, but you at times can find yourself a cool game from your childhood for the cheap. And they will match your price if you find it some where else. read more

GamePlay - This place is great, if you are in the area and need some new game or old, stop by, you will find almost anything. And I really mean that. - Video Game Stores Near Me - Long Beach, California