We could not be more pleased with our experience with Diamond Pools. Our goal was to work with a…read moresmaller, locally owned business who would stay involved during the entire project. From initial site visit, to design, construction, and completion, Robert and his crew did an excellent job. Les took the initiative to visit the county office, ensuring our property lines were accurate, before creating the design and pool footprint. He spent time asking us about our motivation and plans for a pool, and his idea about placement and direction in our limited usable space surpassed our own ideas. Like many construction jobs, ours hit an unforeseen snag with rock formations under the surface area. Robert and Les kept us updated on the challenge, the solution, and the process. Diamond brought in excellent sub contractors for the cement patio, stucco facing, and perimeter fencing. Everything turned out great. The final result was a project completed on time, in budget, and better than we imagined. Robert and team made it a simple experience with minimal stress. I highly recommend Diamond Pools.

We couldn't be happier with our new pool from Diamond Pools! From the very first consultation, the…read moreteam at Diamond Pools was professional, knowledgeable, and genuinely interested in bringing our vision to life. They walked us through every step of the design and build process, answered all our questions, and kept us updated with progress throughout. The construction was completed on time and within budget--something you don't always hear in this industry! The craftsmanship is top-notch, and every detail, from the tile work to the lighting, exceeded our expectations. We had low expeditions after our first pool build experience with another company. Les, Rob and team were fantastic to work with. Special thanks to Les and Rob for going above and beyond to make sure everything ran smoothly. Our backyard has been completely transformed, and we're already making amazing memories as a family. If you're considering building a pool, do yourself a favor and call [lDiamond Pols. You won't regret it!

Undoubtedly the best pool servicing around! I've worked with Cooper for years, recommended him to…read morefriends, and he never disappoints!

They came out on the weekend to address my pool pump issue, We were able to get it done in a few…read moredays. Great service ended up making them my regular pool maintanance vendor and for a slightly better price.

Mazik pools did an amazing job on our project. We got exactly what we wanted, Eddie & Cj are very…read moreknowledgeable about building pools and the process on the back end. They had us swimming in 10 weeks!

Thank you to Mazik Pools & Spas for our remodel! Our pool & spa looks beautiful, and we are excited…read moreto finally start hosting in our backyard again with a pool & spa we are proud of.

For anybody thinking about using Advanced pools look at our pics of the cracks that our pool has…read moreafter a little under 8 yrs.This is the quality of workmanship they do! I had a quality pool company spray our first liner and it lasted almost twenty yrs and only cost us 8000 dollars we payed 11000 dollars GONE .The owner Dave basically said he will not make good of a poorly installed fiberglass Job that his company did only 8 yrs ago.If you want your pool to last longer than 8 yrs find another company they dont care about there customers after they get your money. If anybody has any questions about this feel free to call me at (916) 208-1637 anytime.

We just finished a two year restoration on our 1961 Mid Century home, including the pool. The…read morenewer, 1 year old plaster finish (installed by another company) was already looking aged and a lot of maintenance due to local well water. Our pool is a unique design-shape, over 30,000 gallons and 12 feet deep. It's located within an exterior courtyard in the middle of our home. Randy met with us and answered all our questions pertaining to a fiberglass finish; easier care and less chance of staining compared to plaster. He made us feel comfortable with the upcoming process, helped with tile resources, and was accurate on the length of time they would need to complete the job. He also spent extra time researching water truck companies for filling the pool. The team working on the pool was terrific!!! Ramon, the supervisor worked along side his team, and all team members were professional, courteous, and always cleaned up at the end of each day. The end result is beautiful. We could not be more pleased. I will follow-up on how the fiberglass does over time;)

We contacted many remodelers and re-plaster companies. After our search we decided on Generation…read morePool Plastering. They are a small family owned business which I liked. Their prices were reasonable, and they did not attempt to up sale unnecessary items. Picking the surface and tile was easy thanks to the samples they had in the show room. They also provide the catalog to see other options as well. The quality of work was satisfactory. We have no complaints. Big thanks to the one guy who spent two days installing 2 new skimmers and trenching and piping about 100 ft of new pipe. That man worked extremely hard and I was impressed he did it by himself. They dont do concrete. So if you're doing concrete, make sure you have good communication between your concrete guy and them. Coordinating the two was probably the worst part of the remodel. Nobody's fault, just need to get both contractors on the same page scheduling wise. If you get dark plaster, it WILL NOT be even. They explain this and make you sign. I honestly like the variation in our darker color. But don't be surprised or upset. It happens and its just cosmetic. I waited a year to do my review and we have had no issues. Would use again, but hopefully not for another 15-20 years! Thanks Valentino and team!

They did a great job restoring my pool. Good communication and a fair price. All of the teams were…read moreefficient and did nice work. Definitely recommended.

Terrible installation of my pool plaster. Does not have sufficient expertise! Their…read morerecommendations are poor and inaccurate.

We had a rough start with a few issues but at the end, we were very happy with the whole project…read more We would recommend them....

Just finished a pool with PoolTime. Top notch organization! My sales representative, Keith, kept me…read morein contact throughout the entire process and their team in the office always answered my questions if he were not available. It came out great, fabulous finishes and great product. Highly recommend

Unfortunately, because I'm not the homeowner, I'm stuck with this circus of a company. But if you…read morehave any choice in the matter, let me save you the headache: STAY AWAY. RUN. DO NOT EVEN THINK ABOUT USING THIS COMPANY. Let's start with the basics: every single time I call, they act like my account is part of some secret witness protection program. They can never find it. Not once. Not quickly. Not without me repeating the same information like I'm reading lines in a hostage video. Now onto the disaster that pushed me over the edge. We had a pool leak. Pool Time recommended Leak detection, they came out, pointed to a spot I already knew wasn't the issue, but whatever--Pool Time took their sweet time (about two weeks) to show up. When they finally did, they dug a 4x4 crater in my yard next to the pool like they were searching for buried treasure. As you can tell from the pictures, they also used an old table I had in a trash pile along with my ladder to cover the freaking hole. Knowing damn good and well that I have a dog. Shockingly, there was no leak there. Leak detection returned, admitted their mistake, sent corrected paperwork... and Pool Time? Radio silence. Absolute crickets. No call. No scheduling. No urgency. No accountability. Just a giant hole sitting there like modern art. I've called multiple times. Left messages. Followed up. And every single time, they STILL can't find my address or contract. It's like dealing with customer service powered by a Magic 8 Ball. Meanwhile, my pool is turning green--because someone, for reasons unknown to humanity, turned off the pumps during the hottest week of the year. So now I have a swamp, a crater, and a company that apparently doesn't believe in returning calls. Their customer service isn't just bad--it's nonexistent. It's a void. A black hole where competence goes to die. If you value your sanity, your time, your money, or the color blue in your pool, stay far, far away.

Overall excellent experience with Antonio and whole North Star Pools team…read more Antonio was able to quickly provide a quote after doing a site visit, which was very reasonable compared with several other companies we got quotes from. It was clear that he was very knowledgeable and provided great recommendations for our remodel. We selected our tile and plaster from NPT, while at the store the NPT service member had nothing but good things to say about Antonio and the quality of service they provide, which was a good sign to me. Once we finalized the contract, they started the job promptly. The entire team were very kind, professional, and were attentive to details. The entire project would have been completed in about 5 days, however after beginning to fill the pool a leak was detected. Antonio was very responsive and attentive to solving our issue without delay. The leak was identified, repaired appropriately and leak detection tests were negative after the repair. After having going through this hiccup, I can say without hesitation that Antonio is very honest and dedicated to providing not only good customer service but also to doing the right thing and a good job. I highly recommend choosing North Star Pools for your future pool remodel!

I beg you, I beseech you, I am absolutely pleading with you: If you need a pool contractor, DO NOT…read moreHIRE THIS COMPANY UNDER ANY CIRCUMSTANCES. Not only is this the most worthless pool contractor in the greater Sacramento area, he is also perhaps the least professional person I have ever dealt with in my life. I can't believe the 4.9 stars he has on Yelp. They must either be fake reviews or he likely bribes people to write them. We needed someone to replace the tiles and plaster on our wading pool. His terrible, slow and disjointed communication from the start should have been the first red flag. Finally we manage to schedule a date to remove the old tile and plaster. His team shows up late, removes the plaster and tiles, and leaves without telling me. Now the fun part....they never came back! I called and texted for 4 days with no response. When I finally texted back to say that I assumed they had abandoned the job, he texts back in 5 minutes saying that "his phone had been broken." As an added bonus, his incompetent crew damaged the structure of the pool by jack hammering the old plaster off. Now I get to pay the new contractor extra to repair that before I finally get the new plaster on. STAY AWAY FROM THIS INEPT AND INCOMPETENT BUSINESS UNLESS YOU LIKE WASTING HOURS OF YOUR TIME AND THOUSANDS OF DOLLARS!