Very happy with the service we received from Chris K. Came into switching my line to my SO's…read moreaccount from another competitor to Verizon. He was very knowledgeable about everything. He added me to a new account with a new phone & also told my SO about his deal he had being a loyal customer. Verizon was able to buy back his old phone and upgrade him as well. While the process was tedious, Chris K was extremely polite and courteous from start to finish. He stayed 3 1/2 hrs after close to get everything squared away for us! He's new to the cellphone sales but was so friendly and calm as he went through the process with us. Thank you Chris + team for taking the time and making the whole process bearable. Chris, we hope you make it far in this industry! If you go to this store, go to Chris K.

Buyer Beware!!!!! I…read morerecently purchased a new phone with this Cellular Sales location. When I got my bill, I noticed I was charged two $35 activation fees. One at Cellular Sales and one at Verizon. When I called Verizon, they said I only should have been charged the $35 with Verizon. Verizon was great and immediately credited my account back the $35. Recently, my phone started intermittently flashing. I took my phone to this location to replace since I was still in my 30 day warranty period. I was told by the associate who sold me the phone that Cellular Sales couldn't replace my phone. I would have to call Verizon to order a new phone or go to a store called uBreakIFix. The associate at Cellular Sales thought it was a screen problem and said uBreakIfix can fix my screen for free. I drove over to uBreakIFix only to be told by the associate they don't fix screen issues with new phones......... After getting home, VERY frustrated wasting half of my Saturday and still not having a fixed phone or new phone, I noticed that 90 percent of my photos were missing from my gallery. Not sure if it Cellular Sales or uBreakIFix that somehow deleted my photos but all my photos were there earlier in the day. Luckily, I backup but I've had to spend most of my Sunday today, downloading and transferring back to my gallery.......... Lesson learned. Moving forward I'll only go to corporate Verizon locations......

Walked into this Verizon store this afternoon there was one young woman working. I stood there for…read moreseveral minutes before she even acknowledged I was there Then she said how can I help you I explained my dilemma her reply was "Have a seat, I don't like anyone looking at me.... I left .... How rude was she

Horrific experience. Bought my phones and my iPhone never worked. Flash to almost two weeks ahead,…read morephone still drops calls. Was told I could only go to THIS store to resolve. Employees apparently can't handle any frustration from their customers and they will make it out like you are the issue. Biggest mistake I've made in awhile switching to Verizon out of this non-corporate location.

Mani scrubbed my cell phone and iPad after a scam scare. I…read moream not tech savvy and Mani was extremely patient with all my questions. He was able to resolve all issues Thank you for great service.

Needed to replace my worn down battery on my Galaxy 24Ultra. Was in the area, but had already…read morehoned in on this shop based on ratings, so I stopped by to see if my battery could be immediately replaced. Mani confirmed he already had an OEM battery and could do the job in 45 minutes. He beat it. Price was reasonable and I wasn't going to price shop when he said his timing and cost. The added plus is his German Shepard puppy that would love to interact with the customers! Highly recommended!

Quick, professional service! Expertise in phone/tablet repair! Very busy with a lines that moved…read moreslowly, once it was my turn, it was very quick.

They replaced the back glass on my iPhone and it cracked almost immediately. Nothing they were able…read moreto do about it.

This place is great. New, clean, super fast, and efficient service. Miguel Reyes fixed my phone and…read moregave me a buffer window of 45 minutes, but he had it done and back to me in 15. I was so happy! You can use your phone insurance here to do screen fixes. My phone feels like new again. Will definitely return for any phone repair needs!

I was visiting Clearwater and had decided not to bring my computer, but to use my iPhone for all…read morenecessary communications. But two days into my stay, something happened with the charging port and I could not get the charger cable to attach! I couldn't tell what it was. I made an appointment with Best Buy's Geek Squad for $39 or so, just to diagnose the issue (even though if repairs were needed, they were not prepared to fix things right away). But a friend recommended CPR instead. I went to CPR and they found it was a matter of something blocking my port (not a repair) and cleared the situation up for me within minutes! And they did not charge me. If I have any issues with my devices in the future, believe me, I will be going to this competent and honest small business rather than any of the big box stores!

great service from the tech on duty today, he was very helpful.thank you. january 30 2024.read more

For the third times my wife dropped her phone on a concrete surface, shattering the screen…read moreprotector and the screen as well. We returned to Cell Phone Repair on South Pinellas Avenue in the heart of Tarpon Springs. Easy parking in the back, friendly and professional staff always. This time, Ana gave us a discount for being such habitual customers. We had indeed been there twice before, once for me, second time now for my wife. We also bought a better phone case... Ana was very personable and made double sure that all the features of the phone were in proper order after the screens were replaced, with a 90 day guarantee on the work. We would highly recommend Cell Phone Repair ( not to be confused with almost the same name shop on US 19} Great job! Alan C Trinity FL

My Mom thought she needed a new iPhone as her screen appeared to have scratches and the corner…read morelooked cracked. In addition to a cover around her phone, she was not aware of the added screen protection. My niece suggested she go to this chain for a consult and I could not agree more. We drove over a few days later after being out for errands and the gentleman behind the counter agreed and within ten minutes we were out the door with a perfect looking screen again. I am pretty sure they can remove the old screen protector and apply a new one with their eyes closed! Another satisfied mother !!

Went in with a broken screen, left with a new screen. Upon arrival at home, phone does not charge…read moreand all apps continuous open and close. Totally not a proper repair. Went and purchased a new phone because i did not want to have a disagreement about the botched repair. I do not recommend!

The apartment complex I'm in has an exclusive contract with Spectrum that only allows their coaxial…read moreconnections. I moved units and hooked up the equipment myself. I was experiencing much more severe buffering issues than I had at my old location. They convinced me that the problem might be the Modem Router that I had brought from my old unit. They substituted their modem (NO router connections but they'd rent me one for an additional 10$ per month. Their modem didn't solve the problem. Also my old Belkin router would no longer work with their new modem. I switched to an ATT Air Account. My Belkin is back working again and While I'm paying more per month for ATT, I'm just fed up with Spectrum's ever enshitifying service.

Shout out to Jerod with Spectrum Customer Service. Jerod was very patient with my elderly mother…read morewhile she initiated service in her new residential community. There were lots of channel choices and he explained any and all channels she asked for additional information on. Jerod is an exemplary employee, thank you again Jerod for your time and patience today!