Thank you to Tracy at the Countryside Mall T-Mobile location…read more Tracy figured out a way to update an autopay problem. She put her skills to use and resolved the problem. Tracy was pleasant, friendly and easy to work with.

Customer service is amazing at this location. Never is there…read morea pushy sales rep looking you over to see if you have cash in hand to purchase a new cell here. Just friendly faces and a willingness to help. Very helpful employees that let you know how to save money on your bill. They were very knowledgeable, they had answers to all of my questions. The manager helped me on a number of separate visits. He is very knowledgeable and was able to answer all of my questions. The atmosphere was very laid back and I was not pressured at all to buy anything. There is always an extra effort to make sure that I chose the correct phone, plan, and add-ons that best fit my needs. Overall I would give this place 4 stars. The only reason why I knocked off a star is because the store is usually pretty busy so you often have to wait for the next available employee to help you. But the only way to fix this is to hire more staff, which may be too cost prohibitive to the company so I don't really hold it against them.

Arnell and Angel were fabulous excellent help would recommend this store…read more Excellent customer service

Great service I switched fromTmobil to Verizon.I had Tmobil for over 20years. They sell the great…read moreIPhone 17 and service is A +

If I could give this Verizon 10 stars I would!!! Savannah…read moreNEEDS a raise ASAP!! I recently worked with Justin M. at the Countryside Mall Verizon through a third-party. Justin's system wasn't working, and he told me I could visit any Verizon store to complete my iPhone 13 trade-in. I followed his instructions and went to the Parkside location, where I was initially greeted kindly by a representative named Anthony. However, during our conversation, another employee named Chris rudely interrupted and asked what I was there for. When I explained, he immediately told me he couldn't help because I worked through a third-party, and that I'd need to go elsewhere. I later called two other Verizon locations and spoke to two different representatives -- both confirmed that any Verizon store should be able to process a trade-in, regardless of third-party involvement. This interaction was not only unhelpful but also disrespectful. What should have been a simple 5-minute trade-in turned into a frustrating 2-hour ordeal. Thankfully, I eventually spoke with Savannah at the 8700 Fourth St N, Saint Petersburg, FL 33702 location, who provided outstanding service. She went above and beyond by calling both Countryside Mall and the Parkside store on my behalf. While she tried to resolve the issue professionally, Chris continued to make excuses and showed no accountability for his behavior. Chris was unapologetic and indifferent to the inconvenience he caused. I can only hope Verizon takes this feedback seriously and ensures that representatives like Savannah are recognized for their excellence -- and that others receive proper training in customer service and professionalism.

IF I COULD GIVE 0 STARS I WOULD DO NOT USE VERIZON!!!!i am a client with verizon. I enrolled with…read morebrenden at 4th st in saint pete back in march of 2024. At first it was a very pleasant experience. As of recently it has turned into a nightmare. When i originally signed up with Brenden (will include screenshots of the texts exchanged) my bill was due to be $152 before taxes with autopay. Currently i looked at my bill it has been $211 per month since march of 2024. Brenden has agreed that i was signed up for autopay through texts. I was also supposed to have 11 months of no phone bill due to credits applied from switching carriers. Currently it is January and apparently i owe 3 months of phone bills. In November i went on an international trip and brenden agreed i would switch my plan and only pay a difference of $10. Unfortunately he did not do that and i have accumulated a $500 phone bill due. As of today i just paid a $280 phone bill to get my devices turned on as it was turned off without my knowledge. I lost over $3000 in wages today because i was unable to make phone calls or use my device. Once again i have texts showing all of this was completed and unfortunately i was lied to. I came to the us19 store today where Brenden works at and he advised me to switch carriers as there is nothing he can do. Brenden claimed it was scotts fault as he was supposed to turn on international. Brenden also claims that the autopay is not his fault either as he turned it on but it turned off by itself. I did the calculations and rhe difference in my account versus the credits i had and the mistakes made is $924.46. I am very disappointed in brenden and verizon for not honoring what was agreed upon. I also asked Brenden for an upper management such as district manager or regional manager and he said he does not know who is in charge he only knows marcus. I contacted marcus today and he has not contacted me back since. I reached out to Stephanie as well who is supposedly the district manager not sure of her position. I would 100% need resolution on this.

I have been with Break from cable since they starte. Jaquan is a valuable asset to the company and…read moreI have recommend their service to all my friends and family. beat the cost for cable and get with Break From Cable 5 star ratin

Sub par customer service. Must have limited staff. Good product when it works. Unfortunately,…read moregetting a person to respond isn't likely to happen very quickly if at all. Disappointing after 2 years of decent experience it's beginning to lose so many subscribers. There's a similar service provider inviting BFC customers to change. Just saying, keep up.

Came to cash america with an older gen apple ipad and an apple watch. i knew upon arrival i might…read morenot get much or anything for my apple watch yet still tried. For my ipad older gen they gave me the highest price possible, they were very kind and helpful. Very quick and efficient service, 10/10 would recommend. Thank you Lorenzo!

Over the past few years, I've run into a wall financially, unsure at how I might get past the…read moreobstacles in front of me. An easy solution has been to pawn my computer or video equipment. With so many pawn shops open, it took time (and a bad experience or two) to finally find my way to Cash America. The staff is very professional and each of the employees work hard to give the person pawning their possessions what they need and ask for. While I was never guaranteed anything, I always seemed to end up at or very close to the figure that I needed. All in all, it has been a painless process, with team leaders like Brad and Kevin helping to guide me through the process. While some shops give you a ten or twenty percent loan based partially on the value of the items, Cash America has consistently given me the best deal. Combined with the customer service provided, I always have left feeling good. I trust this shop completely, as when I went back to claim my stuff, it was organized well and easy to find, plus it has always been in the same shape that I left it - if not better. Choosing any other pawn shop was a mistake and I am grateful to know now that I am in good hands at Cash America. Highly recommended for leaving items as collateral for a cash loan. There is no better shop in Pinellas County.

I shattered the screen of my surface 6 pro and a week later it completely died. I took it to Orange…read morePhone Care and they had it fixed in just a few days and even replaced the battery. They saved me about $750 if I were to purchase a new laptop. These guys are honest and awesome and I will definitely use them again!

Excellent customer service and decent prices. Mike was fantastic to work with and very…read moreknowledgeable.