Don and his team are the best AT&T associates in the area. Extremely knowledgeable and helpful. We…read morehave been going to this particular spot for 3 years now and have received nothing but pagans respect from him and his team! Thank you

At this store an associate fraudulently created an UNAUTHORIZED ACCOUNT. He also tried to charge…read morehis expenses on our Apple Pay account Rachel, the manager, was advised and did nothing. Reporting fraud to AT&T is a joke.

I needed a new phone desperately and thankfully there was a T Mobile store where I was staying in…read moreFlorida. Hamdi Ibrahim was excellent with me, his patience was superior and his customer service skills were amazing. He went over everything with me and took his time. Handing is a great representative for T Mobile and has given me extraordinary service.

Excellent service from Carlos. He made everything so easy and painless to upgrade my wife's phone…read more Explained everything very well and had answers to all my questions.

Walked into this Verizon store this afternoon there was one young woman working. I stood there for…read moreseveral minutes before she even acknowledged I was there Then she said how can I help you I explained my dilemma her reply was "Have a seat, I don't like anyone looking at me.... I left .... How rude was she

Horrific experience. Bought my phones and my iPhone never worked. Flash to almost two weeks ahead,…read morephone still drops calls. Was told I could only go to THIS store to resolve. Employees apparently can't handle any frustration from their customers and they will make it out like you are the issue. Biggest mistake I've made in awhile switching to Verizon out of this non-corporate location.

Victor from Verizon was absolutely fantastic! Outstanding customer service, knowledgeable and a…read morereal stand up person! Verizon is very lucky to have him as part of their team!

The rudist people in this store labor day weekend and they have no service all day only ones. My…read morehusband game back and said they could do vmnothin. I called the idiots back and asked them seeing all photos of people I took are now green. He hu. I called back I heard him breathing. He would hang up but I heard them breathing. Everyone of them should be fired. This is far from first time we have had issues with them hanging up is this the new customer service? When I asked about cr he said call 611. Well gee, thats hard to do w no service Missouri Ave no better. I worked for Verizon for 6 yrs apparently things have gone down hill. Because if I were being monitored, I don't care how mad the customer was, if I hu, within 10 min I would be walked out the door to top it off they don't know what they are doing,! Maybe they need to hire some Chinese techs. They are also more polite, not spoiled entitled 22 yr old brats.

I will never patronize again. This is a franchise store, not a Verizon store, and I did not know…read morethat. If you aren't buying a phone or giving them money, they won't give you the time of day. They do not service accounts or solve problems, they just give you the run around. Tell me that straight out, don't just make me go in circles. I needed help with my Verizon account and switching phones, so I was told to go online and do it myself or have a large "service" fee imposed. I have since switched carriers to never go back. Sales is about being a customer resource, not only getting a commission off of the customer. If you aren't willing to help people out, you should seriously reconsider a job in customer service.

Our sales person was Devon B and he sold me a new phone and promised us a discount if we left my…read moreolder iPhone, the discount would come by him submitting the paperwork to Verizon which he never did and I never got my discount. I left a message and still no return call. They kept my phone and I received no discount at all. The office space is filthy, no one cleans it and the bathroom was beyond useable. The owner should be ashamed because you are ultimately responsible and you obviously don't care about customer satisfaction or care.

I have been working with this location for print services for the past month and I am extremely…read morehappy with the service I have been receiving from Caleb and Derek. They are both very professional, helpful and kind and have gone above and beyond.

I came in to return an Amazon package and asked for assistance. The assistant manager was rude,…read moredismissive, and gave me an unnecessary attitude. I might expect that behavior from an hourly employee having a bad day--but not from an assistant manager. Leadership should set the standard for customer service, not undermine it. Very disappointing experience.

Gary helped my 95 year old parents with their i phone and i pad issues. He is kind and competent…read moreand deserves a medal. Thankful for this establishment.

This is the second time we utilized their services and both times have been very professional. This…read moremost recent experience was one of note though and of a personal kind. My son is recovering from Brain Tumors, multiple surgeries and cancer treatments and one of the things he wanted most was a new desktop computer for when he eventually returns to college. We procured all the parts individually and needed help in building it as we lacked the expertise to do so on our own. Derrin, the owner reached out to us and offered to help us as he himself is a cancer survivor, and he was able to do so in a very short period of time and at a very reasonable price. Something we were grateful for after the amount of medical bills we accumulated over the past year and a half. The build was perfect and my son is already diving into the machine and it is helping him focus on something fun and enjoyable for a change. It also helped him to not feel so isolated when he was able to meet another cancer survivor, and fill him with hope and a brighter future. These folks went above and beyond.

Frank the owner is great! I got locked out of my phone while on vacation. He got it unlocked and…read moresaved all my data in 20 minutes I highly recommend

Very nice, had my screen replaced took 25 minutes and they put a screen protector on as well.read more