Salesman lied to me about costs and changes to plan and manager treated me awful and talked to me…read morelike a child while trying to sell me all this extra stuff that I didn't need and used derogatory language 0/10 would not recommend.

Would NOT RECOMMEND Verizon. After having the iPhone 16 for 7 weeks it just stopped working- no…read morecause, just dead. When I took it to the Verizonn store I was told they would temporarily send me a new phone to use, but I had to pay $30 to personally mail the phone back to be fixed and then the store put an $800 hold on my credit card in case I don't return the "loaner" phone. IF the phone can be fixed, I must return the loaner phone. Ooooh so horrible customer treatment. I wouldn't use them again

Fast... trustworthy... and they know they mac's Fixed My…read moreissues with no problem. I recommend them

We had computer in twice for issues. Second time we picked and turned the computer on at home…read more...still had issues so we called and left a message for someone to call us back. No one a Geekmatic's returned our call. We took our computer to different computer repair and they found the 2 additional items which Geekmatic's did not.. This company has gone down hill in customer service and geek service No I would Not recommend them

Metro retail store on Missouri in Clearwater has wonderful staff. Signing up for their service was…read moreeasy & professional!

From the owner: Switch today & enjoy America's largest 5G network.read more

The people who work here are great! They fixed my phone screen so fast and it saved me because I…read moreneed my phone 24/7. The store looks fabulous and I love that they plant a tree for every customer that they have. It really shows that they give back. The sign says IRepair but their name is Jungle Repair. They will be my go-to for all my electronics in the future and I highly recommend them.

Repair was done in-store while I waited for less than I would've paid elsewhere. Great to know they…read morecan fix more than just my phone, should my MacBook or iPad need repair. The shop owner and employee are friendly and offer great customer service! Will definitely recommend and return in the future

I received a new i phone prior to Christmas and was dreading going to a Verizon store to get it…read morehooked up just because I figured it would be a zoo during that time of year. I went in around lunchtime on a Saturday and I was in and out of there in under two minutes. Little did I know that all I needed to do was to switch the sim card from my old phone to the new one. I'm not the most tech-savvy person around so I didn't think it was going to be this easy, but it was. The employee that assisted me was extremely friendly and took care of everything for me very easily. They didn't charge me anything and sent me on my way with my new phone ready to go. Next time I ever need to go to a Verizon store for anything, this location will be my first option.

My husband and I stopped in today for help. We have always had great service there. The girl today…read morecould not have been more unfriendly. She fixed our problem but it was obvious it was the last thing she wanted to do. We will never go back there again. We have been with Verizon for 20 - 30 years.

Abdul helped me in my state of panic today. I thought I was going to have to spend over $1K for a…read morenew phone, but he told me to stay calm and offered to look at my current phone. He did troubleshoot it and was able to save me time and money. He was gracious, he was kind, he was personable. I may not have purchased a new phone today, but when it's time, I will definitely go back to him for help. That's customer service. Thank you, Abdul!

I went there back in May to buy an upgrade cell phone. I was lied to about their financing program,…read morethey added insurance and an extra line on my plan, charged me for things I didn't buy! I realized all this after I got home. Went back and they said they can't do anything to help me. They refused to give me a receipt, which is illegal. Said they would email it and I never got that email because they put a fake email in the system! I went back the next day and another employee was there. He said he didn't know who the owner of the store is, doesn't know the employees name that did this to me and can't pull up my account! High level scam!

We had a great experience at the store today. Kudos to Lidia and Adam for both assisting through a…read moredifficult port situation and providing multiple options to have a more cost effective family plan than prior. We appreciated their time and knowledge today!

Misleading Sales, Broken Promises, and Zero Accountability…read more I went to an AT&T Mobility store for one simple reason: to replace an iPhone. I specifically chose a model that was listed as in stock and confirmed it could be delivered the next day. This was important because it was a birthday present. Lidia, a Retail Sales Expert, explicitly told me the phone would arrive the next day. That assurance is the only reason I placed the order. Fast forward: AT&T now notifies me that the phone might ship in a month. When I tried to resolve this directly with AT&T, I was met with an estimated two-hour wait time just to speak with someone. Completely unacceptable. I then called the store and spoke with Lidia again. Her solution? Come back to the store, cancel the order, and start the entire process over--with absolutely no guarantee that the delivery would be any faster. In other words: "Sorry we misled you, now waste more of your time." This is either gross incompetence, misleading sales practices, or both. AT&T had no problem taking my money, but when it came time to honor what was promised, there was zero ownership, zero urgency, and zero customer service. I'm beyond disappointed. What should have been a simple purchase turned into a frustrating mess that ruined a birthday gift. If you value your time--or honesty from a company--think twice before stepping into this store. Disgusted is an understatement.