I was taken advantage if at this store! I went in to buy a new phone. I was asked How much I wanted…read moreto pay. I stated about $250. I was offered a Samsung for about $250 and they would include a Party Box speaker, tablet, phone case and screen cover for NO CHARGE. I find out later that the clerk RIPPED ME OFF FOR $700! I paid $188 that day and found out I'm on the hook for a $500 phone! I was charged for all of the FREE stuff and put on a payment lease plan for the phone. THESE PEOPLE ARE THIEVES! It has been reported to Metro, so far to NO AVAIL. AVOID THIS PLACE AT ALL COSTS. LIARS AND THIEVES!

Erik only gets 5 stars because you don't have a 1000 star option. The Pinellas Park store was being…read moremanned (boy-ed) by some 15 year old...kid didn't have a clue and tried to say my phone was obsolete and needed to be replaced. I decided to go to the Tyrone store...my usual spot and Erik EXPERTLY handled my bad attitude and my issue... this dude needs his own window office and be in control of your "franchisees". A company is only as good as it's best associates.."Erik Get's Rich" should be the headlines tomorro!

A while ago I had an issue with my phone. Carli checked it out and did a quick repair. He wouldn't…read moreeven charge me for his time. He was very friendly and got the job done. So grateful!!

Carlos was very professional. He repaired my iPad on the same day I called in a few hoursread more

I had the pleasure of meeting Jay. She was super knowledgeable & a great saleslady . I was having…read moretrouble with my phone and she not only resolved my issue ,she gave me a great deal on an upgrade,screen protector, case. I wish you could clone Jay and put her at all the phone stores!! Kudos to metro for having amazing employees!! Ty Jay for the great experience.

I needed to get a new phone, checked the deals, loved free phones from Metro PCS - LG 6 Stylo so…read morewent to the "dealer". Little place in a strip mall. Inside pretty dingy, a/c wasn't on, only sales person- young woman was already talking with customers on another language. She said" I'll be with you soon". 15 minutes after, i decided to do my grocery shopping and come back. In about 20 minutes i was back. Sales person asked me what i need, i told her exactly what i saw advertised. She said that they must start me up with $60/mo service, add activation fee, etc... So my charge would be $119 today. Nothing like that was in advertisement so they lost me as a customer, i would suggest not to go there. I' ve got exactly what i want in another store, about 20 minutes drive from this dungeon.

I will call someone and it will not connect or if it does they say they can't hear me. I'll call 5…read moreor 6 times to get connected again and same thing!! I'm calling them again. Not sure if it's the phone or the service. Can't call even using WiFi. I hope it doesn't happen in a 911 situation. I've had 3 heart attacks and open heart surgery.

Jessica was an awesome help switching my service from my old phone to a new one. Place down the…read moreroad (S. Dale Mabry near Wisconsin Ave) refused to help, telling me to "call 611". Make sure you go to the right location, on S. Dale Mabry north of Gandy near Lowes.

Victor from Verizon was absolutely fantastic! Outstanding customer service, knowledgeable and a…read morereal stand up person! Verizon is very lucky to have him as part of their team!

The rudist people in this store labor day weekend and they have no service all day only ones. My…read morehusband game back and said they could do vmnothin. I called the idiots back and asked them seeing all photos of people I took are now green. He hu. I called back I heard him breathing. He would hang up but I heard them breathing. Everyone of them should be fired. This is far from first time we have had issues with them hanging up is this the new customer service? When I asked about cr he said call 611. Well gee, thats hard to do w no service Missouri Ave no better. I worked for Verizon for 6 yrs apparently things have gone down hill. Because if I were being monitored, I don't care how mad the customer was, if I hu, within 10 min I would be walked out the door to top it off they don't know what they are doing,! Maybe they need to hire some Chinese techs. They are also more polite, not spoiled entitled 22 yr old brats.

Don and his team are the best AT&T associates in the area. Extremely knowledgeable and helpful. We…read morehave been going to this particular spot for 3 years now and have received nothing but pagans respect from him and his team! Thank you

At this store an associate fraudulently created an UNAUTHORIZED ACCOUNT. He also tried to charge…read morehis expenses on our Apple Pay account Rachel, the manager, was advised and did nothing. Reporting fraud to AT&T is a joke.

Walked into this Verizon store this afternoon there was one young woman working. I stood there for…read moreseveral minutes before she even acknowledged I was there Then she said how can I help you I explained my dilemma her reply was "Have a seat, I don't like anyone looking at me.... I left .... How rude was she

Horrific experience. Bought my phones and my iPhone never worked. Flash to almost two weeks ahead,…read morephone still drops calls. Was told I could only go to THIS store to resolve. Employees apparently can't handle any frustration from their customers and they will make it out like you are the issue. Biggest mistake I've made in awhile switching to Verizon out of this non-corporate location.

We really enjoy working with Apparel Bags! They consistently deliver high-quality products and are…read morealways reliable. Their attention to detail and commitment to excellence make them a great partner. Highly recommend!

Machs and the rest of the team were so helpful and patient! Our team shirts came out perfect:…read morecolorful, high quality and timely. This is my go-to company for custom anything! For a custom shirt I think $20 is a great value.