Well, went to purchase a new flip phone..Had issues with the name displayed on phone..Spoke with 5…read moreemployees because I had to go back 5 days in a row.. One said "not my favorite phone" another one said "to tell you the truth I am not familiar with this phone or issues. Thank Goodness for Lana!!. She listened to me, knew who to call for assistance and quickly solved the issue. Susan

I had a very bad experience with this AT&T store. Five weeks into my new phone, I have cracks in…read moreall four corners of the protective glass. I looked online and saw that the specific case I purchased is considered to have a design defect -- it doesn't properly grip the phone and creates pressure that cracks the protective screen when dropped from about a foot -- from head to desk. Gavin, the store manager, not only claimed not to have heard about this defect, he denied it existed even though I can't imagine how he could come to that conclusion without any data. He refused to let me show him websites discussing the defect. I had been told (given an express warranty) that I could get the screen protector replaced for life. I brought up the fact that I wasn't good at attaching the protective screen. My sales rep told me she would do it -- certainly implying I could get a warranty replacement at the store. She certainly never mentioned that I have to email the screen protector company and she very much did not mention that the screen protector company charges a minimum of $10 shipping and handling for a replacement. Even more if you want it shipped quickly. When I was told I would not receive what was promised with regard to the screen protector, I asked to return the case. Well they only accept returns for 14 days and I was on day 37. Meanwhile I ordered a new case from Amazon. So to summarize: I was sold a defective case and I was misled about the warranty on the screen protector. But honestly I think the worst part was the Gavin the manager's incredible condescension towards me. He insisted that 37 days ago his employee never misspoke about the screen protector warranty. I'm glad Gavin sticks up for his employees but of course he was just making that up -- he had absolutely no way to know what was said to me when I purchased the items. Gavin was supremely confident in an arrogant and insulting way. One other point --- this is a third-party AT&T store. In other words, it's not an AT&T store -- it's a private business that only sells AT&T products. This store's only incentive is to sell, sell, sell -- since AT&T provides the support to customers generally. Gavin's store had no reason to treat me well or to honor the express warranty. I think you're much better off going to an AT&T store that is actually owned and managed by AT&T. I still have the notes my sales rep took when she was trying to upsell me on a plan and other products. It would have been nice if she spent that time providing proper support and explanation of what I was buying and how the warranty works.

I have gotten out of the habit of writing reviews. The last one was 18 months ago. I figured I…read morewould get around writing a few reviews again someday but who knows when. Anyway, Gadget Fix was a huge motivation to get back on the program, at least for one. So I strolled in to a friendly hello from the owner and a "woof" from behind the counter. The company dog gave me a friendly look and went back to sleep. I had a charging problem with my phone which I expected would require parts. Instead an adjustment work and as a bonus gained much information about reduced charging rate with long cables and the importance of a good cable that gives a distinct click when connected. I am not certain I am convinced to move from having a pile of cheap throw-away in 3 months cables or a couple really good ones but it is something to think about. And I am going to stay away from the long ones now. Oh, back to the repair. Repair was going on during the discussion cable attributes, no parts required, and there is no doubt I received more than I paid for. Great place.

My PC was running poor due to bad links installed. The links were removed successfully and my PC…read moreis running great. The turnaround time in taking my PC for repairs and picking it back up was reasonable.

These people thought they could fix my phone. Laughable. The phone Mohammad supposedly "fixed" died…read morea week later. Completely fried. The strange thing was when I picked it up, paid & left. I soon discovered he had translated it all into Arabic & most of it didn't translate back. Then I got spam non-stop. Probably sold all the "Data" you know, the new currency. Hope they like Sashimi photos. Do not recommend.

Stay away! If I could give a negative value, I would! They…read morepromise a quick turanaround, but the only thing they did with our phone that repeatedly rebooted was send it to a store in Tampa. Then it took 3 days for it to return. No diagnostics; conflicting information when we called for updates. Terrible!

Good service and very fast. My screen looks so much better, and so does my back camera. Wonderful…read morework, and I would come again. Definitely would recommend to others

iPhone 7 battery replacement: Jeff was super friendly and quickly assisted me with replacing my…read morebattery. He took extra great care of me and I was out the door in less than 20 minutes! Recommended!!

I'm very disappointed with this repair shop. The screen I had replaced showed poor quality almost…read moreimmediately after a very minor drop (about 12 inches), the display developed a green tint. This never happened with my original screen. When I brought it back, they refused to offer a refund or any solution. On top of that, the customer service was bad. I was spoken to in a dismissive, condescending way and treated as if I didn't understand English, instead of being helped respectfully. Between the low-quality screen and poor service, I would not recommend this place.

Very nice new business. Ramin and his business partner were very customer focused and have great…read moreskill and attitudes. Help them grow their busines. We love helping this type of small business succeed and plan on letting all of our friends in the St Pete area know that they are there.

The price point. Way more expensive than Spectrum. Without any incentives. No new phone offer…read more Spectrum $14 for a brand new phone and free one line. T-Mobile 150 versus the 40 that I pay now with Spectrum so I will be staying with them.

From the owner: Visit the T-Mobile store in St. Petersburg and discover America's largest, fastest, and most…read morereliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 6901 22nd Ave N #854C can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

They have all 5 new iPhone 14 models. I bought the maxest fanciest that shoots movies like a…read moreHollywood Director for $1500. Luckily I was shocked to get $400 for my iPhone 7+. It was in pristine condition. It was very complicated to get the iPhone 14 working. I made 4 trips to see Arondo, my T-Mobile guy, but he hooked me up with everything I needed, including AppleCare Support. I have so much Hotspot that I use it to watch movies on my iPad. Their Magenta Plan even has a 55+ discount. T-Mobile and Arondo gave me excellent personalized service and financing options.

Chris will work with you. Ask for This gentleman, definitely has the patients to complete the…read morepurchased process. No pressure at all. Knowledgeable, respectful and professional staff. Thank you T-Mobile team for doing your job

Getting Lost connection pop up I drive for Lyft and am…read morelosing money because of the lost connection

Place is GREAT! I bought by iPhone 7 from here, ZERO issues and ended servicing more of our other…read morephones (batteries, accessories, etc...). I just brought in a clean Galaxy Note 5 phone from another carrier and they helped me unlock it and get it up and running on AT&T. I HIGHLY recommend this place. Top notch service from a top notch place!

Wow I thought I needed a new iPhone but they fixed my phone in 15 minutes. Really happy I stopped…read morein before going to AT&T. Will be back.