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    Verizon

    2.8 (241 reviews)
    Open 10:00 am - 8:00 pm
    Updated a few days ago

    Services - Verizon

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    Photo of Joan N.
    85
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    7 years ago

    Business owner information

    Photo of Verizon Customer Service

    Verizon Customer Service

    Helpful 1
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    5 years ago

    Helpful 1
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    7 years ago

    Business owner information

    Photo of Verizon Customer Service

    Verizon Customer Service

    Helpful 1
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    4 years ago

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    7 years ago

    Business owner information

    Photo of Verizon Customer Service

    Verizon Customer Service

    Helpful 3
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    Photo of WD C.
    2
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    48

    6 years ago

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    Photo of Verizon Customer Service

    Verizon Customer Service

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    3 years ago

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    Photo of Verizon S.

    Verizon S.

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    Photo of Tess M.
    0
    31
    67

    6 years ago

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    Photo of Verizon Customer Service

    Verizon Customer Service

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    Photo of Noel H.
    15
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    7 years ago

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    Photo of Verizon Customer Service

    Verizon Customer Service

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    5 years ago

    Helpful 1
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    5 years ago

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    Photo of Cherie C.
    153
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    5 years ago

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    3 years ago

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    Verizon S.

    Helpful 1
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    4 years ago

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    7 years ago

    Business owner information

    Photo of Verizon Customer Service

    Verizon Customer Service

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    4 years ago

    Helpful 0
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    11 years ago

    Helpful 4
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    3 years ago

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    Verizon S.

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    7 years ago

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    Verizon Customer Service

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    5 years ago

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    13 years ago

    Helpful 2
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    8 years ago

    Helpful 2
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    5 years ago

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    Verizon Customer Service

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    4 years ago

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    Photo of Verizon S.

    Verizon S.

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    5 years ago

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    3 years ago

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    Verizon S.

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    4 years ago

    This Verizon has absolutely Horrible wait times, no one to help customers. Do not take your business here.

    Business owner information

    Photo of Verizon S.

    Verizon S.

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    Photo of Selma A.
    105
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    6 years ago

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    Verizon Customer Service

    Helpful 1
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    Photo of Alice V.
    104
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    1

    6 years ago

    I've worked with Sadaf multiple times and he's smart, quick and efficient but how on earth do you reach a live person now?

    Business owner information

    Photo of Verizon Customer Service

    Verizon Customer Service

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    Photo of B R.
    1
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    4 years ago

    Helpful 1
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    4 years ago

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    Photo of Verizon S.

    Verizon S.

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    7 years ago

    Sadaf Khair is Awesome!! She is so professional and curteous!! We're very lucky she helped us with our upgrade!!

    Business owner information

    Photo of Verizon Customer Service

    Verizon Customer Service

    Helpful 1
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    5 years ago

    Helpful 1
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    6 years ago

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    Photo of Maraea M.
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    5 years ago

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    4 years ago

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    Photo of A M.
    1
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    4 years ago

    Had excellent help with no appointment getting grandsons phone fixed. I was very impressed with the young man who helped us!

    Helpful 0
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    5 years ago

    Helpful 1
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    7 years ago

    Helpful 2
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    5 years ago

    Helpful 1
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    Page 2 of 7

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    Review Highlights - Verizon

    James is out of his way to assist me and to make sure I know features and benefits of my new phone.

    Mentioned in 9 reviews

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    Verify this business for free

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    Sail Internet - We're thrilled to be voted a Neighborhood FAVE for another year. Discover how Sail does things differently than Big Cable.

    Sail Internet

    (197 reviews)

    North San Jose

    TL;DR: Solid and reliable…read more Installed 7 months ago, and I guess I forgot to write a review. Performance is consistently better than promised, much faster than we need, an lower latency than our previous service (DSL), and costs less.

    They took over a well-oiled machine from Paxio and turned it into a fickle jalopy of internet…read moreservice. I never had this much downtime and maintenance from Paxio. The disruptions are frequent and too many times have made my home server unreachable while traveling. Most of the time the service resumes, but on occasion I've had to have a neighbor or relative enter my home and reset the connection for me. Super effing inconvenient! Also, there is no roadmap for connections faster than 1 Gigabit, even while even more worthless competitors like Xfinity and AT&T offer 2.5 and even 5 Gigabit. And lastly, they increased their rates a few months ago. They offered a discount if you paid for a year in advance, but offered no way to do that online. It wasn't until I contacted customer service, that they gave me the details of how to do so: by writing a physical check and sending it to a physical address, no ACH or Credit Card options (which are available to those who pay monthly). Like, I'm boomer AF, so I still have a few checks laying around, but who else in 2025 still has a checkbook? When it works, I'm grateful, but internet service is binary. I just need it to work. Always. And it doesn't. End of story.

    AT&T Internet - Is Fiber waterproof?

    AT&T Internet

    (1.7k reviews)

    SoMa

    I switched from Spectrum, because they are trying to sneak in higher fees without the customer…read morenoticing. AT&T ... fast internet for a good price. That's about it .. the customer service is horrible. The techs need to learn how to install properly. They tried to get me to switch my phone service, but like the other services they offer, it's only half-assed, they don't fully do everything, they only do just enough. I'd rather pay more with someone else, than be stuck with their phone service too ... because whenever you'll need help, there's not a REAL PERSON to be found! Only this a.i. that never understands the human element!! My recent internet problem ... they kept apologizing, but that's ridiculous .. it doesn't ever help anything! They needed to get my service back asap. Stop apologizing! Techs finally came out and didn't fully do the install .. only parts, so it'll probably go out again. The only thing this company was good at were their welcome gifts ... better than most , they gave 2 good gifts within the first month ... but everything else ..

    I've been an AT&T phone customer for more the 20 years. I recently switched my internet from…read moreGoogle to an AT&T bundle. All went well and had service for 3 weeks. Got a text yesterday that my internet is cancelled. Spent 4 hours with customer service and got absolutely no help whatsoever from 3 different reps who barely spoke English. Had to return to the store to reapply for the entire setup and now we have to wait for a new box to be mailed to us. Noone was able to give us a reason for the disconnection. Absolute worst customer service that I have ever received, bar none!

    Verizon - mobilephones - Updated May 2026

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