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    Verizon

    2.8 (34 reviews)
    Closed • 10:00 am - 8:00 pm
    Updated a few days ago

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    Reviews With Photos

    Great employees!
    Christy L.

    We went in to get a new phone on a rainy day. As we opened the door to a crowded store, we were quickly greeted by Cindy. She didn't just take our name as the "greeter" does in most stores, she actually was a rep who could actually help us. She didn't try to upsell us either. We actually ended up.taking her suggestion based on my husbands needs, and walked out with a new FREE phone. Yes, we did pay $35 for activation. Cindy was knowledgable, nice and funny. I would wait just to speak to her. The store was clean, large and well staffed. The 2.5 stars are not a good representation of the stellar staff and location.

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    11 months ago

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    Verizon S.

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    1 year ago

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    Verizon S.

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    2 years ago

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    Verizon S.

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    2 years ago

    T.A. Was so nice and helpful! He had answered all our questions in a polite and patient manner.

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    2 years ago

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    3 years ago

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    Verizon S.

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    7 years ago

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    15 years ago

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    12 years ago

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    6 years ago

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    9 years ago

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    6 years ago

    Let me schedule an appointment when they weren't even open... wack is January 3rd a holiday? I can't remember

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    7 years ago

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    9 years ago

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    9 years ago

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    9 years ago

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    4 years ago

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    8 years ago

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    11 years ago

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    7 years ago

    This is a corporate store and they can actually help you. It's out of my way compared to an "authorized" location but worth it.

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    6 years ago

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    8 years ago

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    4 years ago

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    14 years ago

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    7 years ago

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    9 years ago

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    9 years ago

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    10 years ago

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    11 years ago

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    9 years ago

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    9 years ago

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    10 years ago

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    Ask the Community - Verizon

    Review Highlights - Verizon

    “I BOUGHT a phone in December and a young man by the name of Khiry was extremely professional and helpful.”

    Mentioned in 2 reviews

    Read more highlights

    Ripple Fiber

    Ripple Fiber

    (49 reviews)

    SouthPark

    Worst experience I ever had turning on a new service and it still doesn't work even close to what…read morewas sold. Long story short, great sales experience. I opted for the 2Gig eero7 mesh router unit with cellular backup. Next day they are out to mark the property for the fiber run to the house. That's about as good as it gets unfortunately. "Outdoor" Tech came Monday to bury fiber to the house and cut my Spectrum Cable, so I was out of internet service for a day and a half until Spectrum ran a new line yesterday. I ordered 2Gig with eero7 and cellular backup. Tech couldn't get the unit to work. After 5 hours, he ended up putting in a Radisys all in one ONT instead and that was able to be provisioned.. He told me that the other end was a Radisys unit, so it had to be a Radisys ONT on my end. I don't know what to believe.. So here I sit without the eero7 setup, max speed of 800MB if I'm plugged in. I was told the Nokia won't work at my house?? Called them Wednesday and they said the eero7 should have been installed and absolutely should work, now they're sending the same guy out today (Friday) to see what they can do between 1 and 5. Tech calls to say he's running late around 1PM. Promptly at 1:30 Tech drives down my road and turns around, I go out to meet him and he's gone. He said he had to run do a quick call and will return. 4 hours later, 5:30PM on a Friday, I call him. He said he said he was going to stop by and tell me in person that he couldn't do anything for me until they upgrade the head end. Now here I sit on Friday evening with no resolution and no idea who's telling the truth at Ripple, but now I guess I'll have to wait until Monday to call then to see if I can get a truthful answer. BTW, they did make sure to charge me my first month's bill after the tech left the first time..... Just Awful.

    TL;DR: Ripple Fiber (aka Hyper Fiber) was an absolute nightmare from start to finish--late techs,…read moreunprofessional attitudes, incompetence with PPPoE on my own Ubiquiti setup (which works fine for others), zero communication, broken promises, and ultimately the same useless tech blaming my equipment before walking away. Worst ISP experience ever, hands down worse than Comcast/Xfinity. Stay far away. I don't even know where to begin with this company, but let's start from the beginning...First - They scheduled an installation appointment for March 9th, with the tech supposed to arrive between 8am-12pm MT. He shows up around 1pm. Strike one. Second - The tech starts inspecting the site and finds their NID box (outside next to the electrical boxes). He immediately starts complaining to me that it might not be installable because their own team placed it too far from my networking gear. He literally asks me why it wasn't installed closer... like I have any clue! No one from their prep team ever asked where I'd want it--they just showed up a week earlier, said they were prepping the house for fiber, and left. How is any of this my fault? Anyway, he eventually runs the line all the way across the house to make it work. But his whole attitude and unprofessionalism here was trash and didn't inspire any confidence in his skills. Strike two. Third - Finally gets the service hooked up, internet works... great, right? Wrong. Things went downhill fast. I told him I wanted to use my own enterprise router (Ubiquiti Dream Machine Pro) that's already handling my whole house with APs. Holy crap, what a struggle. He spent another TWO HOURS fumbling, calling/texting his colleagues for help. It got so bad I had to jump in and explain things to their support over the phone/text just to clarify what was needed. Long story short: Ripple requires PPPoE authentication on the Nokia ONT to pass traffic to my router. It only worked when they hooked up THEIR router to the ONT. The whole troubleshooting dragged on until about 5pm MT--that's FOUR HOURS total for a simple install, and even then, it never properly worked with my equipment. Strike three. (Note: I have two buddies in Firestone with the exact same Ubiquiti setup who got Ripple/Hyper Fiber recently. They had PPPoE issues too, but eventually got it working. So I know it's possible. Clearly the tech I got wasn't technically up to the task and needed hand-holding the whole way by me and his team.) Fourth - Frustrated, I reached out to support myself late that night (around 11pm MT) and opened Ticket #3040022 to fix why nothing was passing to my router. Worked with a rep over the phone--we double-checked the PPPoE username/password (all correct on both ends), she reprovisioned the ONT twice (each taking ~15 minutes; first one failed). Between attempts, she said she'd call back in 15 minutes after the first reprovision... never did. I waited a full hour, gave up, called back, and got the SAME rep. When I asked why no callback, she said the first reprovision failed so she tried a second one. Fine, but why no communication?! A quick call to update me would've been professional. She couldn't fix it, escalated to L2, said they'd call first thing next morning (9-10am MT) to resolve over the phone. Strike four. Fifth - You can guess what happened... no call. I had to chase them around 1:30pm MT. Support said they'd need to send a tech out, scheduled for 8am MT the next day. At this point, I'm beyond annoyed--this is one of the worst ISP experiences of my life, and that's saying something. Strike five. Sixth - Next day, I'm up early to make sure I don't miss the guy. 8am comes... nobody. I wait an extra hour, nothing. Call at 9am, they say the tech's late and will be there in 30 minutes. I ask why no one calls with updates when they're running late--professional courtesy, right? She has no idea, but promises arrival soon. Spoiler: They didn't show until ~12:45pm MT--almost FIVE HOURS late! And get this... they sent THE SAME TECH who couldn't get it working the first time. I knew this was doomed. Strike six. Seventh - He starts troubleshooting the ONT-to-router issue again. I remind him others with my exact setup got it working, so this shouldn't be rocket science. He tries a bunch of stuff--resetting the ONT multiple times, confirming credentials (which were right), leaving and coming back--but nothing. Then the kicker: After more phone time, he tells me flat-out that he and his team can't fix it and it's MY SYSTEM causing the problem. I calmly push back, saying my buddies with identical gear are fine on Ripple. He doubles down, blames me. (His English isn't great, so communication was rough too--no shade, just facts.) At that point, I told him to just cancel the service since they clearly couldn't make it work. He goes to his truck, comes back 15-20 minutes later, and says "Cancel your service" like it's no big deal. Washed his hands of it and left. I shut

    Ripple Fiber

    Ripple Fiber

    (6 reviews)

    Still.....NO INTERNET Thank goodness I do not use all those…read morestupid Siri or Bluetooth washer or dryer or refrigerator or just to open the front door, why? BECAUSE I HAVE NO INTERNET CONNECTION!!! Unexceptionable!!! Sadly, internet service is as important as electricity and water. HEY IDIOTS AT RIPPLE, GET IT FIXED NOW!!!!!!!!!!!!!!!!!!!!!!!!! 24 hours later, still no internet. It's Saturday and guess what, I'm home and want to watch some sports. Oh, I forgot, NO FREAKING INTERNET!!! How can I get phone reception wherever I go, but no internet at home. (Yes, I know about how cell towers work) Internet not connecting again. Ripple is not qualified to handle internet service. I cannot believe I'm going to have to go back to Spectrum. I am so over this "technology". I have to use my damn phone hotspot just to watch tv. Aaahhhhhh!!!!

    Ripple Fiber has been one of the most frustrating service experiences we have ever had…read more Our internet was installed on January 30th. As of February 9th, we still do not have working service. The technician who completed the installation never verified that the internet actually worked before leaving. We quickly discovered that none of our streaming services (Netflix, Hulu, Peacock, etc.) would connect through our Xbox -- which is how we run our home entertainment. That was the beginning of an exhausting cycle of misinformation and broken promises. Since installation, we have been told: * Techs don't work weekends. * Call back after work for help -- only to be told no one was available and to call again the next morning. * We would receive multiple call-backs, including from a manager. Not one of those calls ever happened. * My husband rearranged his work schedule and went in late for a service appointment. We were first given an 8-11 AM window, then *specifically promised* an 8 AM arrival and told we would be the first stop. When no one showed up, we called and were told the appointment was actually 9-11. The lack of communication and accountability is staggering. It gets worse: we were promised an introductory rate of $45/month and were charged $85 instead. When we called about the billing error, we were told nothing could be done because we already had an open tech support ticket. So to summarize: no working internet, no returned calls, missed appointments, and incorrect billing -- all within the first 10 days of service. We switched expecting reliability and professionalism. Instead, we've spent over a week chasing a company to fix the service we are paying for, during one of the biggest TV weeks of the year with the Super Bowl and the Olympics. If this is what "new customer experience" looks like, I would strongly recommend looking elsewhere.

    AT&T Internet - end of game no service!

    AT&T Internet

    (80 reviews)

    Not only am I satisfied with my internet, this is really a post about my cell phone service that I…read moreonly received because a rep came out when I was getting my internet installed in my new home (spring 2019) For reference, I NEVER would upgrade my iPhones because they are expensive. So I had an iPhone 6 until 2019 when I moved, and they came to my home and offered me an iPhone XR for free if I would switch to them. Just wanted to let y'all know about how happy I've been with AT&T, and honestly it's been the best experience for me with iPhones. This year, I'm eligible to upgrade to an iPhone 13 pro, once again, for free. I highly recommend them and I'm just sharing this information in case anyone else loves iPhones but also isn't in the business of paying for them. Love and light to y'all!

    AT&T Fiber in Charlotte NC, particularly in the Harrisburg area is a garbage company. After 4…read moreoutages in 1 month I'm tired of telling their pitiful calling center that I know it's not their fault. Screw em. They can hear it all. I hope they hear it so much they revolt. This useless company, and its useless service deserve to pay out millions for the amount of time and money they cost their users. And lest you think I'm bitching because I can't watch Netflix you're wrong. And if you think I'm someone that just doesn't want to go back to the office, you are wrong. I work for a MASSIVE corporation. It is in media. There are shifts that I have no choice but to work remotely. T-Mobile has saved me 3 times this summer by allowing me to struggle through shifts by using my phone as a hot spot. I'm posting this through a T-Mobile hotspot now. ATT has been out since 1:30 this afternoon. It's now 11:10pm. ATT is trash. Their customer service is trash. And their pathetic offering of a couple of bucks off the bill is a joke. It's criminal. They like to behave as though they cost us a minor inconvenience. But grow up! This is 2026! Many (and I would argue most) of us depend on our WiFi to work our businesses and run our lives. They didn't cost me $5 bucks because I couldn't be entertained. They have cost me HUNDREDS of dollars an hour by not being able to perform my work. They deserve to have their lunch eaten by any other player in this field. It is a pathetic and dying company that cannot keep up in the modern era. The moment I have an alternative to their GARBAGE service I will be done. Google cannot get to my development soon enough. If you're from here and have them, you know the pain. If you defend them then you either work for em or have some allegiance to them because of a family member. I can only hope one day that there is a class action lawsuit. Not so those effected can become rich like the fat dirtbags at the top of this trash heap of a company. But just so we can all be compensated for the actual amount of money we actually lost, and a little extra for the pain we've endured. We don't want a coupon, we don't want one of your useless trash products that require your garbage service to potentially work. I want a check for the rightful amount owed to me and then I want a VIP seat to the parade that should be thrown on the day you're run out of town. This company deserves to rot!

    Verizon - mobilephones - Updated September 2026

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