Well, I prematurely spoke on 17 Feb 2021 ! ! ! The install was one thing HOWEVER, there is NO…read moreservice after that. Call and call and call and get one excuse after another. He/his wife get pretty creative with excuses. For at least six months we've had a system that does not deliver or perhaps better to say.....does not work. Bottom line......DO NOT consider JSB Security ! ! !

JSB is honestly the only choice…read more I moved into a new home last year that had piecemeal Ring security. After trying to get it all setup and working for MONTHS I finally figured it was worth getting a professional. Let me just say--Jacob was extraordinary. I had an appointment scheduled with him and an appointment scheduled with Safe Home later today. I wanted to price compare and get a feel for if someone was just trying to upsell me or if they were genuine and listened to what I wanted. I am SO glad JSB was scheduled first because immediately, I knew this guy was an expert. He listened to what I wanted, didn't try to upsell me, and made some great recommendations based on his years of experience. He was even able to connect my electronic door locks to my new security system!! Not to mention that during this process, he identified that I have had my Wifi set up incorrectly for years (I had my router and my Orbi set up with the same username and password, so they were competing with each other rather than working together). So now, I not only have an EASY TO USE security system (which is what I wanted), but now my locks are managed from my phone, and my internet is working so much better, haha! I wish I could give more than five stars. Thank you SO MUCH, JSB!

Two men came to my house for the install, they are nice enough, but left a hole in my ceiling and…read morethe wall panel is sloppy and loose. They said they would come back to fix on two different dates, but never showed up.

I have had my system for several months and let's just say that I have given referrals to at least…read more8 people. The system was installed efficiently and quickly.

I would recommend UTD to anyone. Johan was responsive, and very friendly to work with. Whenever…read moreI had questions, he was always very quick to get back to me. Daniel was the technician who completed my residential project, which included multiple TV/entertainment center set up, and he did an amazing job. I have some older TVs, which were a little quirky when it came to configuring all of the remotes to soundbars/etc., but he worked very diligently to get it all set up correctly, and I couldn't be happier with the results. I had also previously used UTD to set up an Ethernet port in my home office. I have nothing but positive experiences both times, and would recommend them to anyone in need of their services. Paul M

UTD has done 2 Samsung The Frame TV wall mounts, including in wall cable installation. They have…read moredone a perfect job both times. I was extremely impressed with their work.

I dont know how they stay in business. They are rude, they act superior and they dont know anything…read moreabout IT. They treat clients like dirt and do horrible, horrible work. They lie, cut corners, treat employees like crap. Have seen the owner degrade every employee there--and customers too. I dont know why anyone would trust them to handle their IT needs.. I wouldn't trust them with a thumb drive. Their solution to everything : Turn it off and back on. Lazy, incompetent and untrustworthy.

Great communication and work. Quick turn around. Mark was…read moreprofessional and courteous! I would give Mark five stars. However, over all I gave four rather than five stars, because they do not wear masks. Not one employee in that small space had on a mask.

Juan is hands down the most respectful worker I've ever had in my home. From the moment he arrives,…read morehe takes his shoes off without being asked, treats my space with care, and always leaves everything spotless when he's done. He's consistently punctual, communicates clearly, and his workmanship is truly impeccable. It's rare to find someone who combines professionalism, skill, and genuine respect the way Juan does. I would highly recommend him to anyone looking for top-quality work and a trustworthy professional.

We had three large screen TVs mounted. The job was perfect! Every detail was considered and all 3…read morelook amazing! This is a professional company that does things right. Great people, great work! I'll be using Queen City Security again soon. Trustworthy and perfection.

Amazing customer service. On time, wired all my rooms and installed a wiring panel with my router…read moreand switch. Very satisfied.

Fair price price. Made sure I was happy with the install later as problems did arise.read more

John Hurley did a great job installing everything I needed to feel safe. We have been with this…read morecompany for about 3 years now and working with John was a pleasure. He took the time to do everything properly not rushing to complete the job and leave. He also took the time to answer all my questions and show me how to work all my new gadgets. He is very friendly and helpful and I look forward to working with again in the near future.

They installed the alarm system to the home that I purchased and it is only 4 years old. They…read morerefuse to service it. I have contacted Napco for other service providers but they are unwilling to touch it since there are no instructions on the box regarding the wiring. They discontinued my monitoring contract since they would not fix the alarm that they installed. I understand that the owner is not well but when running a business there needs to be other technicians to help the customers in need. I have never been treated so poorly and we are business owners so we understand customer service and try our best to help our customers out. I would use a bigger alarm company, they operate from their home.

This is the best alarm system and support after the sale that money can buy. Yes I said buy....for…read morethis company sells only the best equipment, Napco Technologies, you will need to be prepared to spend a little and get a lot. Theres nothing free with these guys but once you get used to System you'll agree--money well spent. I called the company back a week later to help me program a housekeeper code and they were most helpful, tool all of 5 mins. I highly recommend this security company.