John Hurley did a great job installing everything I needed to feel safe. We have been with this…read morecompany for about 3 years now and working with John was a pleasure. He took the time to do everything properly not rushing to complete the job and leave. He also took the time to answer all my questions and show me how to work all my new gadgets. He is very friendly and helpful and I look forward to working with again in the near future.

From the owner: American Burglar Alarms & Intelligent Home & Business provides audio and video systems, cameras and…read morevirtual guard systems, security and fire alarms in Indian Trail, NC.

My wife and I are extremely pleased with the quality and value of our new cameras. VS Pros…read morecompleted our service request in a timely and professional manner. We would highly recommend!!

From the owner: At VS Pros, we bring over a decade of hands-on experience in residential and commercial security…read moreinstallations, led by certified professionals who ensure every system is expertly designed and installed. We use the latest HD and 4K cameras with night vision, motion detection, AI functionality, and remote access, all tailored to your specific needs. From camera placement to seamless integration with your existing setup, we deliver reliable coverage and peace of mind. Our team manages every step—from consultation to post-installation support—with precision and care. We hide cables, secure every connection, and provide ongoing maintenance and troubleshooting. Whether it’s a small home or a large commercial property, VS Pros offers scalable solutions backed by a 5-year warranty on all of our Dahua equipment installed, exceptional customer service and a commitment to your safety.

A technician serviced my equipment today, he was courteous and professional. This is the type of…read moreservice I had become accustomed to in the early 2000s. My video doorbell is working and he changed the setup based on his expertise. He also serviced the smoke detector without any additional charge. Thank you CPI for a good experience today.

We called CPI twice this year for service and each time they want to charge me $50 to have a tech…read morecome look at their system that has failed. I say no. Then the rep says can you pay $25 for half the service fee cost and I say no again. I inform them that I will just shift to another alarm company and then after 5 minutes they waive the service fee. Talk about a company trying to squeeze more money from customers.

Been with VIVINT for a year now and I love it! Alex was my Installer and he explained the system…read moreand how to operate it great! He left no mess after installation and was patient with my questions. Great price for my coverage and I have recommended the service to neighbors! Alex showed up on time for the installation and finished in the timeframe he quoted. Amazing SERVICE !!!

The door to door salesman was a liar. My garage doesn't work with this system. I should have stayed…read morewhere I was. Then after 5 days you're locked in with this system. It's more like scamming people instead of helping people. Do not recommend but do what you want consumers. Don't get shitted on like I did. You have been warned.

Mr Crank was awesome! He was professional, punctual and has great expertise. I had a blah vision on…read morewhere I wanted my tvs mounted and he gave his professional advice that I absolutely loved. I did price comparisons and he also had some of the best prices. Very responsive and friendly!

Excellent service. Highly recommend. Anytime I need this type of work done Crank is the first I…read morecall.

Not sure which office I'm reviewing as the most recent people stated they came from the office…read more'near Carowinds'. Recently upgraded from the obsolete Pulse home system to the current Command/Control system. I have a detailed review of Pulse here on Yelp - less than stellar. The major drawbacks were the short range cameras and the WiFi-wireless 'security'(?), or lack thereof. Fat too easy to spoof/jam as I found out within 6 months of the installation. I finally bit the bullet and requested the upgrade to Command/Control after receiving a reasonably good price (finally). Competent crew and installation went smoothly. Cameras are much better (now with audio), and camera sensitivity range has more than doubled, along with a slightly higher resolution. Unfortunately, the WiFi/wireless 'security'(?) is only marginally better, with my system being partially 'knocked out' several days after the upgrade. 7 outdoor cameras total, with 4 cameras focused on the west side of the home, parking area and lengthy driveway - two cameras on the northside and two on the southside facing the same driveway. The two cameras on the northside caught the culprit turning into and coming down the driveway. Out of the two cameras on the southside recording the same driveway, the one closest was knocked completely off line while the second failed to record, although it stayed on line. A camera inside the home monitoring the living room and front door was knocked off line also. After the perp left, I 'reset' the entire Command/Control system, resulting in everything coming back online. Sadly, the Cloud Memory offered in the standard package won't last me half a month, and all recordings stopped until the next billing period! I 'upgraded'(?) to the Video Memory Cloud Package(?) at $4 more per month, only to get a 50% increase in Cloud Memory, with the oldest recordings automatically deleted when max cloud memory is achieved - same as Pulse previously. Still not sure what my new monthly bill will be, although I'm sure it will be at least $10 more per month on the new 36 month contract. Seeing how it goes with the newer system. Will attempt to sell to previous Pulse components on Craigslist shortly.

What can you improve? Let's start with literally everything! Called twice for help with the google…read morenest cam they installed. Good luck getting past AI. Transferred to a live customer service rep - on the line waiting for over 10 minutes and still no answer. This company used to be top notch - but now they're not even average.

Turgut came out to set up a home network as there are dead spots in my house for internet. Added a…read morecouple very high quality access points with great range. I now have fast reliable internet through the entire property. Including a pool house! On top of that he organized my mess of modems, routers and switches in my storage closet. Now all are housed in a rack inside a storage closet. It looks amazing professional and clean. All of this for a very very fair price. Will schedule installation of security cameras shortly. Many thanks to Turgut!!

Alex did a great job. He was very patient in working to meet my expectations. He is very…read moreknowledgeable and He put in the time to make sure it was done right. The end result was a great job.